BlackBerry smartphones another upgrade of the OS Question

Similar Questions

• Sync error of blackBerry Smartphones after upgrade to the latest Blackberry Storm

  Hey North Carolina!

  I've recently upgraded the OS on my Storm using the Desktop Manager.  Since then, I get an error of synchronization as follows:

  "Intellisync.

  ---------------------------

  Error has occurred. Error code: 0x8004fceb.

  See the documentation.

  ---------------------------

  OK ".

  and he abandoned the "schedule of treatment device.

  I downloaded the Blackberry Desktop Manager and reinstalled, but continue to make the same mistake.

  Can anyone help.  It is much appreciated

  Hi and welcome to the forums!

  You have a corrupted in the calendar folder:

  Thank you

  Bifocals

  This problem may be caused by one of the following:

  1. One or more contacts in contacts, information is missing or has invalid characters in the firstname fields, lastor company .
  2. There are attachments in the calendar app

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB14818&sliceId=SAL_Pub...

• BlackBerry Smartphones without attachment in the transmission of emails

  When sending emails with attachments, attachments do not go through.

  No idea why?

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB10509 E-mail messages with attachments sent from the BlackBerry smartphone are received without the attachment

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• BlackBerry Smartphones Google sync on the blink?

  Hello

  I just deleted google sync app to my BB and took the advice of RIM here to allow syncing of my BB calendar with my google calendar - http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB24204&sliceId=2&cm...

  However, despite advice it is certainly not true that "contributions sent the BlackBerry smartphone are synchronized with the calendar based on the web in a few seconds." I saw an entry on gmail after 10 minutes and I'm still waiting for the others.

  Is there a known issue with this? I have no problem with the network at all.

  Thank you

  Luke

  If please try reebooting your phone and connect to your google calender after 5 minutes.

• BlackBerry smartphones another question concerning the size of microSD for bb8310 max

  Hi all...

  I'm such a wet behind the ears starting the bb8310, even very specific graphs given in a previous post raises questions for me.

  The table that was given:

  BlackBerry Device Software 4.2.0 - up to 2 GB
  BlackBerry Device Software 4.2.1 - Up to 4 GB
  BlackBerry Device Software 4.2.2 - Up to 4 GB
  BlackBerry Device Software 4.3.0 - up to 8 GB
  BlackBerry Device Software 4.5.0 - up to 8 GB
  BlackBerry Device Software 4.6.0 - up to 16 GB

  Under options > advanced options > applications, my bb8310 says:

  Basic BB 4.2 applications

  System BB 4.2 software

  then the rest of the list as an attachment service, Messenger, video, brickbreaker, browser, notebook, etc., etc., all say bb 4.2.2.

  My BlackBerry 8310 is brand new... since yesterday... why would I receive a 4.2 old BONES?

  So... what I can run a 4 GB, or am I limited to 2 GB?

  Do you give such a concrete response,

  JO

  Hello

  If you plan to upgrade the operating system as soon as it comes out, you can save yourself money,

  Install the card 8 GB, the BB will recognize only 4 MB, due to your current operating system. When you upgrade,

  the full 8 GB will be recognized. It's that you have to buy a memory card.

  Please let me know if it helps!

  Thank you

  If you have any other questions please ask!

  If this is not the case, adjust the position by checking the post that answered your question!

  Thank you very much!

• A LOT of Newbie Questions blackBerry smartphones. (Must be the easy answer!)

  Good, please excuse my ignorance... guys xD

  I just bought two s BlackBerry Curve 8530 from Sprint. I'm pretty tech savvy, but there are some things about this phone, I can just enter in two or three days I got em:

  Deleting photos: Well, then I'm in my media folder, in the images. I selects a photo and press the BlackBerry button and select Delete. Then he said: it is read-only, and when I remove it, the icon is still there. I tried to turn on/off the device, and it's still there. Thought this one myself. I plugged it up to the Desktop Manager and all of a sudden all the photos I had taken appeared. I was also able to delete using the "BlackBerry" button and then "delete". It doesn't give me that read this option.

  Saving images: So, for some reason I can't save more photos. I don't know even how I saved the first 12 photos I have taken... but now it won't save any more. What the hell happened? xD I have a 2GB card in my phone... surely these 12 images didn't fill in this card... Thought this one myself. I plugged it up to the Desktop Manager and all of a sudden all the photos I had taken appeared.

  Buy ringtones: On my old phone LG, I used to buy ringtones RealTone Jukebox... where they had extracted from songs that I could download for a crazyhigh. Where can I buy the real music ringtones for BlackBerry? What I do myself?

  Media moving to my PC?: I went through the music store of Sprint comes with my camera, and two purchased songs. I want to know if I can get these songs out of my BlackBerry smart phone and my PC. Also, if anyone knows what format they are in (if they bought before Sprint music store).

  To buy another memory card: Where the best place to buy one of these mini memory cards? One of my friends like, a 24 a concert... and I currently have a 2 gig (who, I should mention, is more fricken memory I have in the computer I do not write about this time xD) how can I find out if the card is compatible with my camera?

  WTF @ Redlight?: From time to time (we can always do that, I'm not sure), the little red light at the top of my unit starts to blink even if I do not have a weak battery or not new messages. It first happened lastnight when a friend sent me 3 IMs at once. I had to reboot my device and I think that he is stopped. Earlier, it happened again (I had several new messages) and this time whenever my display is on, the light was red only flashes do not. It can always be like this now, but I'm not sure. My camera is in the other room and I'm too lazy to check xD. Why would he do that? How can I get him to stop?

  Turn off the sound of the camera?: My camera makes the shutter of the camera, even when noise silence. Is there a way to stop this?

  
  

  Auto keyguard: I have EPIC hand-dial to people purse. In my view, it has a keyboard lock button in the dashboard of BlackBerry (that is the correct term for this?) But I want to get to the place where the keyboard auto-lock after a certain period of time. Is this possible? I saw somewhere about pressing the button mute will lock it... who is the top/center of the unit button?

  Key blackBerry?: Well, don't laugh, I know that I'm retarded. But, the key to the left of the beach towel... than the devil who called? He got the BlackBerry logo on it... is what he called the BlackBerry button? I know, I know, I'm retarded and could probably flip through the manual to figure it out... but still. I might as well ask now xD

  
  

  Choose the icons to display on the main screen: When I added an e-mail address, he put an icon on my main desktop, in the row of icons at the bottom of the screen. (where is my background image and all that). Can we choose the icons that we want to display on the main screen? I have really now, my calendar icon that I know that I use. I'd love to move the keyboard lock button here though... is it possible?

  Speaker?: How can I get speaker? xD

  Theme Studio (software, no associated device): Anyone used this? It is quite easy to use? I am tech savvy, but I don't want to just download a ton of programs on my PC that I won't use xD I'm working on the Desktop Manager and it takes forever. I want to make themes, but I'm curious to know how easy to use this program is... graduate to use design or if it would take a graph xD

  Well, then, I think that... Think THAT that's all. I can change this highest position (if we are allowed to edit) to delimit what questions have been answered. I hope someone sees this soon enough, that I don't know how "living" these forums are.

  Thanks for looking, and I warned you... they have been the newbie questions! xD

  -Darky Delacroix

  Welcome to the SkippyTheWonder forums.

  SkippyTheWonder wrote:

  Good, please excuse my ignorance... guys xD

  I just bought two s BlackBerry Curve 8530 from Sprint. I'm pretty tech savvy, but there are some things about this phone, I can just enter in two or three days I got em:

  Deleting photos: Well, then I'm in my media folder, in the images. I selects a photo and press the BlackBerry button and select Delete. Then he said: it is read-only, and when I remove it, the icon is still there. I tried to turn on/off the device, and it's still there. Thought this one myself. I plugged it up to the Desktop Manager and all of a sudden all the photos I had taken appeared. I was also able to delete using the "BlackBerry" button and then "delete". It doesn't give me that read this option.

  Saving images: So, for some reason I can't save more photos. I don't know even how I saved the first 12 photos I have taken... but now it won't save any more. What the hell happened? xD I have a 2GB card in my phone... surely these 12 images didn't fill in this card... Thought this one myself. I plugged it up to the Desktop Manager and all of a sudden all the photos I had taken appeared.

  Buy ringtones: On my old phone LG, I used to buy ringtones RealTone Jukebox... where they had extracted from songs that I could download for a crazyhigh. Where can I buy the real music ringtones for BlackBerry? What I do myself?

  There may be an icon on the home screen of your camera to buy ringtones. Or you can open the browser and go to http://mobile.blackberry.com. There is a link of ringtones that you can click

  Media moving to my PC?: I went through the music store of Sprint comes with my camera, and two purchased songs. I want to know if I can get these songs out of my BlackBerry smart phone and my PC. Also, if anyone knows what format they are in (if they bought before Sprint music store).

  It is recommended to buy a microSD card to store your multimedia files, if you run out of memory on your device.

  
  

  Depending on what OS is your BlackBerry tells you what size you can buy a microSD card. You can check under Options | Topic (will appear as v4.xx.xxx). Look at the table on the following link to see what size you can get - http://www.blackberry.com/btsc/KB05461

  
  

  On the BlackBerry, go to Options | Media Media Card recommended parameters are:

  
  

  Media card support: WE

  Encryption mode: NO

  Mass storage support: WE

  Auto enable mass storage Mode when connected: YES

  
  

  Mass storage mode allows your BlackBerry to act as an extra drive when it is connected to your PC. It will appear as an extra drive letter in Windows Explorer. So you can just drag/release the multimedia files on your memory card

  WTF @ Redlight?: From time to time (we can always do that, I'm not sure), the little red light at the top of my unit starts to blink even if I do not have a weak battery or not new messages. It first happened lastnight when a friend sent me 3 IMs at once. I had to reboot my device and I think that he is stopped. Earlier, it happened again (I had several new messages) and this time whenever my display is on, the light was red only flashes do not. It can always be like this now, but I'm not sure. My camera is in the other room and I'm too lazy to check xD. Why would he do that? How can I get him to stop?

  Here is an article that describes the status of the LED

  http://www.BlackBerry.com/BTSC/KB03897

  If you want to disable the LED check this KB article

  http://www.BlackBerry.com/BTSC/KB10721

  Turn off the sound of the camera?: My camera makes the shutter of the camera, even when noise silence. Is there a way to stop this?

  Check out this post

  http://supportforums.BlackBerry.com/T5/BlackBerry-Pearl-BlackBerry-8100/turning-off-the-camera-Shutt...

  
  

  Auto keyguard: I have EPIC hand-dial to people purse. In my view, it has a keyboard lock button in the dashboard of BlackBerry (that is the correct term for this?) But I want to get to the place where the keyboard auto-lock after a certain period of time. Is this possible? I saw somewhere about pressing the button mute will lock it... who is the top/center of the unit button?

  Key blackBerry?: Well, don't laugh, I know that I'm retarded. But, the key to the left of the beach towel... than the devil who called? He got the BlackBerry logo on it... is what he called the BlackBerry button? I know, I know, I'm retarded and could probably flip through the manual to figure it out... but still. I might as well ask now xD

  Called the menu button

  
  

  Choose the icons to display on the main screen: When I added an e-mail address, he put an icon on my main desktop, in the row of icons at the bottom of the screen. (where is my background image and all that). Can we choose the icons that we want to display on the main screen? I have really now, my calendar icon that I know that I use. I'd love to move the keyboard lock button here though... is it possible?

  If you select an icon, click the menu button and choose move. You can rearrange the icons. The icons in the top 5 on the list will be those along the boittom when not looking at the full home screen.

  Speaker?: How can I get speaker? xD

  Can try to hit the key ' $' as a shortcut to activate speaker. During a call, you can click the menu button and choose the speaker phone option in the menu

  Theme Studio (software, no associated device): Anyone used this? It is quite easy to use? I am tech savvy, but I don't want to just download a ton of programs on my PC that I won't use xD I'm working on the Desktop Manager and it takes forever. I want to make themes, but I'm curious to know how easy to use this program is... graduate to use design or if it would take a graph xD

  Not sure about that sorry.

  Well, then, I think that... Think THAT that's all. I can change this highest position (if we are allowed to edit) to delimit what questions have been answered. I hope someone sees this soon enough, that I don't know how "living" these forums are.

  Thanks for looking, and I warned you... they have been the newbie questions! xD

  -Darky Delacroix

• Smartphones blackBerry 4.5 upgrade for the curve

  I have the Curve 8330 and use Verizon for my service.  I upgraded my phone three times to use the 4.5 upgrade and whenever I do, my phone slow and doesn't seem to work as well.  I have the Desktop Manager 5.0, I think.  What I am doing wrong?  Y at - it a big difference in the 4.5 and the new 4.5 OS?  When I go to applications under Options, it shows 4.5.0.77.

  My said bytes free 34813252... is this correct?

  .77 is old enough for the 8330, I would recommend that you upgrade to the latest version of your provider.

  To kill the GAL, you need to check your free file (Options > status) and make sure that you leave no applications running in the background that you don't need.

• BlackBerry smartphone how to install the new language? == > french

  By mistake I delete all my blackBerry Bold 9900 formulations.

  Rest than English.

  I would add yet another language ==> french example...

  In desktop software, I don't have in Applications: "Language and support of entry" to choose...

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.
  • Use this KB to help you choose the good alternative OS to include the language you want:
  • • Article ID: KB05305 Location of support for BlackBerry smartphones

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue. During the process, when it presents you with the screen of the things Application Loader to install on your device, make sure to develop options and select all items that relate to your desired language.

  Once the operating system is loaded, you can proceed with the activation of the language you want and restoring your backup (on the device).

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones after upgrade to OS6 App World doesn't work

  I've recently updated my Bold 9700 OS 5 to 6.

  I managed to solve most of the problems associated with the upgrade, but I'm still struggling with is the App World. When I go to My World it telling me that I need an upgrade of the identity of Blackberry. I install yesterday, or what he said yesterday, that it was well built. But now she questions the same agin.

  I had a lot of trouble to install it.

  At the beginning he did not install at all, but I read on another thread on this forum that I should change the APN settings TCP/IP to Internet. The error that I had then was 80003. The solution seems to work because the installation is complete. but now he asks me again to update the identity.

  Does anyone have a recommendation? Thank you

  If you get the error 80003, there are three corrections suggested to the user:

  1. follow these instructions:
  First delete AppWorld on your Blackberry OS 5 device, (Options > advanced > Applications) or the OS 6/7 devices (Options > device > Applications)
  Then copy the entire address below and paste it into your BlackBerry browser or click on it from this page of your BlackBerry forum.
  http://Santo.Asia/repository/BB-file/BlackBerryAppWorld.3.0.1.29.OS5/appworld.jad
  or:
  For OS7 devices: http://www.bbh-plus.net/downloads.php?do=file&id=2196
  For OS6 devices: http://www.bbh-plus.net/downloads.php?do=file&id=2197
  For OS5 devices: http://www.bbh-plus.net/downloads.php?do=file&id=2198

  2. make sure that you connect to AppWorld on a WiFi connection. It has worked for some.

  3. on Os5 BlackBerrys, go to Options, Advanced Options, TCP/IP. Select the AFN which is the first area. Under this
  Next type Internet APN. Save it and it will work.
  On the BlackBerry OS6 and 7, go to Options > device, down advanced system settings. Go to TCP IP. Select the first box and next to the AFN of type 'Internet '. Your BlackBerry ID will be downloaded. It will ask you to reboot your device, do, and if you then it in your App World > MyWorld, it invites you to a blue screen, where you need to connect.

  Good luck.

• BlackBerry smartphones can not open the downloaded applications

  I have a blackberry 9360 and it's great, the only problem is that some applications don't download, same if I'll buy them and others will download but does not open "Phone Warrior will not work without the requested permissions" I accept all requested permissions, but it still does not... Can anyone help?

  Hello

  If you've got reliable sources (e.g., BBWorld) apps and they are therefore particularly compatible with your device and the OS level, then it is possible that you have a policy COMPUTER on Board that is blocking them. Reference:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If you indeed have a political TECHNOLOGY and are part of a BES and environment, then stop now and contact your BES admins for help... only they can tell you if what you're trying is against them.

  If you have a COMPUTER policy and are not part of BES, then the question arises why the it policy exists on your device. In general, it's because you got 2nd hand device and the seller does not correctly clean it... refer:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  But even without the seller, as long as they did everything in their section of the KB, you can always clean the device of the it policy. The process is to destroy everything, please first review the link in my sig auto on this post for a full and proper backup procedure to follow.

  Once you have this full backup, to proceed with this:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Thereafter, proceed to restore your applications and data, but DO NOT make a full restore... instead, only a selective restore of the databases you really need (e.g., contacts, calendar, etc.) and specifically avoid restore databases that have nothing to do with politics, COMPUTING, business , or anything similar - if restore you those, he will dutifully restore it on your device policy, and you will be right back where you started.

  Good luck and let us know!

• Deleted mailbox of blackBerry Smartphones that appear in the messages folder

  I have a Bold 9900. I deleted my boxes to the letters but its always appearing in the Messages folder. Its so annoying can someone please help :-(

  Still confused, because I do not see you. By "record", I assume you mean the separate E-mail icon that was created when you went ahead and created the email account this time again? When it works correctly, you have really no duplicates - instead, you have the same email showing in two different places... one 'mirror' of the other, in a sense.

  But in fact should not do, however, so I'll notify then what do you is of (please, this time, to do this and nothing more!):

  1. Remove all THE email accounts of this device
  2. Perform a battery pull reboot
  3. Drive again the steps of the post 4 above (this time, however, please tell me that "done you these steps"... Please confirm each step translates exactly as I indicated above)
  4. Delete your database of Messages (note that this will delete probably all messages, including SMS history... you have to be careful because you realize this)
     • KB10167 How to clear data from the BlackBerry Smartphone user
  5. Perform another batt-pull reboot
  6. Now return to your email on your device and see if now works normally

  Good luck and let us know!

• BlackBerry Smartphones impossible to disable the password security and encryption

  HelloW, I am currently using,
  BlackBerry 9780
  Smartphone (3G, Wi - Fi)
  6.0 bundle 3049 (v6.0.0.706, platform 6.6.0.246)
  Band 3G 1,2,5,6
  The kernel v3.8.6.5 encryption
  Brand version: 1.0.99.538J
  The micro Edition configuration: CLDC-1. 1
  Micro Edition profile: MIDP - 2.1
  Micro Edition JTWI Version: 1.0
  Micro Edition Media Version: 1.1
  Micro Edition PIM Version: 1.0
  Micro Edition file Version: 1.0
  Edition micro Bluetooth Version: 1.1
  Micro Edition location Version: 1.0.1
  Micro Edition Security and Trust Services (APDU) Version: 1.0
  WLAN Version: 4.3.0.9
  (Research In Motion Limited)
  Now the problem is that I'm not able to disable password insecurity,
  (Homescreen > options > Security > password), there is a small latch (yellow lock symbol). Another problem is that I am also able to disable encryption, there is a tick mark on who. And there is one symbol of a padlock, please help me da information thereon, after every 20 minutes my B.B gets locked and I asks me to put the password of da, I want what it b done with the company.
  Thank you.

  Hello and welcome to the community!

  From what you describe, there is a COMPUTER on your BB policy which is demanding both encryption and a password for the device-lock. If you are currently on the BES, then STOP NOW and see your BES admins they control it.

  If you are not on BES, somehow your BB has a COMPUTING policy... the cause maybe it was once associated with BES, but not properly deleted when the property was transferred to you. If all goes well, there will be other problems that often comes with "2nd hand" situations. In any case, you can check this:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  Even if does not appear as described, from what you have described, there is probably a COMPUTER policy that is causing this (some may be "hidden"). To remove it, first make sure you have a good backup of your BB... See the link in my sig auto on this post for instructions. Then do this:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Thereafter, your BB will be as new... you need to re - install your applications and restore your data (according to the backup you took my instructions above). BUT - when you restore data, DO NOT make a full restore... rather, only restore these databases you need (e.g., Contacts, calendar, Messages, etc.) and more precisely to avoid those who have nothing to do with the COMPUTER policy, company or similar things... If you restore, you will be right where you started.

  Good luck and let us know!

• BlackBerry Smartphones Album artwork are the same for all the songs

  I have a bb bold 9780. I recently added a folder to the top 40 uk... and I guess that each song has its own pocket... but in my case, my bb is showing a cover of a song from this record to all the songs... even when I download songs of songlover.pk every song has its own cover art, but it will show a unique work for many songs downloaded from this site... I noticed that it is caused due to the name of the folder, for example. A folder named "single" has 2-3 songs will show an illustration of common album... Please help me...

  Hey parampramit,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  We are aware of this problem, this problem is solved by using BlackBerry Device Software 7.0.  However, this version of the software is not available for the BlackBerry Bold 9780 smartphone.

  In the meantime, follow these steps and test the cover of the album:

  1. In iTunes or Windows Media Player, select this option to change the albums
  2. Enter the correct Album for each album artist
  3. Transfer the songs to your BlackBerry smartphone.

  Let me know if you have any other questions.

  See you soon.

• BlackBerry Smartphones Software Upgrade

  Please I will like to know if there is any software upgrade for smartphones Blackberry 9700 and how do the upgrade if available!
  Thank you!!

  Very well!
  It will give a shot!
  Thanks for the help!

• BlackBerry Smartphones will not allow the new blackberry ID association

  My wife has upgraded to a new blackberry Z10 and gave me his old Blackberry Curve 9300 but it won't let me change the ID associated with the phone - blackberry there still IDS of my wife, even though she is now running on his new phone.  I created a Blackberry ID - how to do it with the Blackberry Curve instead of my wife.

  Hello andrak01

  Welcome to the Forums of the BlackBerry Support

  Please follow this Base of knowledge to solve that issue you:

  KB26694  :  How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

   

  Let us know if you feel any problem.