HP printer Panel will not be upward, it will print. but NO Scan or Fax

I have an HP 6500 A more. The front panel will not light.  It will only print, no fax or scan.  Why?

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It is possible that the printer has internal firmware hung up and is not responding or that there is a problem of internal with display electrical connection.

Have you tried a hard reset of the printer?

Unplug the unit when turned on

Disconnect the other end of the power cord from the wall jack directly

* Wait 30 seconds

* Unit back in

Thus, try to plug the device into a direct socket instead of a surge protector.  This is to ensure that the unit becomes the right tension works as expected.

If the hard reset does not address the issue, then try the steps outlined in the document, found here, to troubleshoot a non-responsive printer.  I hope this helps.

Tags: HP Printers

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