HP printer Panel will not be upward, it will print. but NO Scan or Fax

Similar Questions

• 5640 envy: Envy 5640-can we print but cannot scan

  Hello

  I can print but cannot scan. I restarted it printer and pc, plug in the printer and the computer, the HP scan doctor and did the updates. Scanning HP doctor break WIA Scan this part and not finished troubleshooting.

  How can I solve this? Thank you.

  Hello

  Thank you for using the forum.  You will need to install the full features printing software to scan.

  You have downloaded and installed the software features FULL?

  Here "link for your convenience;

  http://support.HP.com/us-en/drivers/selfservice/HP-envy-5640-e-all-in-one-printer-series/6583033/model/6583034#Z7_3054ICK0K8UDA0AQC11TA930C7

  Please select the correct operating system and download the FULL features software.

  We recommend that you uninstall the current software before you reinstall the downloaded software.

  You can try using the Auto Connect Wireless HP if your want a wireless connection of your computer to your printer.

  You will need restore your network wireless to factory default using the Auto Connect Wireless HP.

  There are the following videos very useful for wireless setup.

  Restore the printer network settings

  https://goo.GL/9fyrGS

  Setting up the printer using HP Auto Connect Wireless wireless

  https://goo.GL/oBY6AJ

  Let us know how it turns out.

  Thank you.

• My dell 964 will print but now scan events.

  My multitack dell 964 printer will print but not scan.  Help.  Thank you

  Hello
   
  1. do you get any error message when trying to scan?
   
  Many Dell printer users have solved this problem by installing the additional software supplied with the CD/DVD printer.
  Put the printer disc in the CD/DVD drive, follow the instructions in the Dell installation screen to install software or additional components and check the result.

  Windows Image Acquisition service provides image acquisition services for scanners and cameras. Check if this service is started.
  1. Click Start, type services.msc and press to enter.
  2. from the list of components, double-click the service Acquisition of Image Windows (WIA).
  3. change the startup type to automatic, and then click Start.
  4 apply the settings, and then click ok.

  The problems of scanning: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-scanning-problems
   
  For more support options, you can post your request here:
  http://en.community.Dell.com/forums/
   
  I hope this helps.
   
  Kind regards
  Syed
  Answers from Microsoft supports the engineer.

• Very frustrated! Can print but cannot scan

  HI -.

  I have a PC with Vista and a C4280 all-in-one.  No problem printing, but it behaves as if there is no connection between the printer and the scanner when I try to scan.  I can't even open the HP Solution Center.  When I do I get the error: No. HP devices have been detected.  HP Solution Center will be closed.

  I did research on what to do and I tried to uninstall, then reinstall the driver, disconnect all cables and usb.  I know I'm not the only one who has this problem, but none so I see a ton of questions about topics I read enabled.

  Don't mean to be grumpy, but I am VERY FRUSTATRED!  Can anyone help?  Thanks a lot if you have any ideas.

  Bazzie

  Hi Bazzie2014,

  I want to help you to scan from your c4280.

  Please use the HP print and Scan doctor. Printing HP and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems, including but not limited to:

   

• Best printer to use, scan, and fax with 10.11.1

  What is the best printer for scan fax with OS 10.11.1 options?

  I have Epson WF3540 and it's really not very good with connections.

  "Best", which means for you?

  Faster, cheaper, smaller, not pretty color, no color, more expensive, Quietest etc.

• Can print but cannot scan Photosmart HP 6510

  After being able to print and scan at my Photosmart HP 6510 my VIAO laptop Ultrabook, for some reason, I lost the ability to analyze.  Whenever I try, I get the error message "the scanner is currently in use. Wait until your previous task is completed, and then try again. "The problem is the scanner is not in use and I do not see how to delete it.  This same printer/scanner device other users can connect their computers and scan from it.

  What program you use to create the scans and what file format you saved scans - PdF, JPG, TIF?

  I suggest using assistant installation automated HP.

  Go to http://www8.hp.com/us/en/troubleshooting.html

  Work carefully through the steps to detect your printer through the option to allow web service from HP to install the necessary drivers.

• Kodak c310 prints but stopped scanning

  my printer has a reason any stopped my pc regonising in the menu when you print ideas

  Hi Andy,.

  -What version of windows is installed on your computer?

  -Is a printer wired or wireless?

  -Do you get any error message or error code when you try to scan?

  I suggest you to uninstall and reinstall the printer drivers Kodak c310 and check if it helps.

  For uninstallation,.

  http://support.en.kodak.com/app/answers/detail/A_ID/1346/kW/Kodak%20ESP%20c310%20Printer%20drivers/selected/true

  To re-setup,.

  http://support.en.kodak.com/app/answers/detail/A_ID/36670/~/Kodak-EasyShare-software---Windows-operating-systems/selected/true

  It will be useful.

• HP Envy 5530: HP Envy 5530 can print but cannot scan or copy

  Hello

  After that I moved into a new apartment my 5530 desire is not scanning or copying (but I can print wireless without problem).

  I have already tried:

  -install the updated drivers

  -perform the reset

  -activate the static IP address

  -newtork reset through the HP utility.

  Please advise how can I proceed to get my printer working properly again.

  Kind regards

  Tiziana

  Hello

  Please try the steps below...

  1. While the printer turned on, unplug the power cord from the back of the printer.
  2. Wait 60 seconds.
  3. Plug the power cord printer directly to a wall jack (bypass surge / power strip) and then to the printer.
  4. Now, make a copy.
  5. If the problem persists, select SETUP (wrench) > tools > Restore Factory Defaults
  6. Wait 30 seconds and then try to make a COPY.
  7. If the problem persists, open the lid of the scanner, and then press black COPY. Check if the scan transport moves and it's on.
  8. Transport scan is not turned on or move in all, then its time to replace the printer.

  Call the HP Technical Support for assistance. 1-800-474-6836 (USA)

• Photosmart Premium C410 can print but cannot scan

  This printer has been installed and working properly on our home wireless network.

  This morning (coincidentally or not?) after a Windows update last night, this morning, I can't open the solution Center HP to scan; He told me that my installation is incomplete.

  I then tried on our another computer (which has not been used recently and so doesn't have the latest update of Windows Installer) and was able to scan successfully.

  Now, when I try to scan directly from the printer, it does not recognize my laptop and scans directly to the other PC (and yet I can print to it).

  After several unsuccessful attempts, I finally got to re - install the two HP Solution Center and the printer (since the last driver available online) driver. Still having the same problem.

  I've removed what I could from Windows yesterday updated (although it is dated yesterday) but unable to remove one for Silverlight. It made no difference.

  I would like suggestions as to what I can do.

  Hello

  Download and run the HP utility digitization of diagnostic located here. It can solve a lot of problems and if not give us a better idea of what is happening with the printer.

  Good luck!

• Cannot print but can scan from netbook

  I tried to print from a new netbook via my printer (wireless).  Print goes to the queue from print and said his impression but never does.  Can I ask a scan of the netbook and it works so seems to be communicating.  printer is canon mg5200

  Hello

  Check with Canon support, their documentation and online drivers. As Canon OEM is responsible for
  the proper functioning of the printer and scanner as well as their drivers provided.

  Canon - Support and drivers
  http://www.USA.Canon.com/Cusa/support/consumer

  Canon - Windows - Vista and Windows 7 support
  http://www.USA.Canon.com/Cusa/consumer/products?pageKeyCode=windowsSupport

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• MX922 prints but cannot scan

  I had some problems and had to reinstall my MX922 on my computer Windows 7 Pro (64 bit). I used an Ethernet cable during installation but then opted for the wireless. But Canon IJ Scanner selector always shows the MAC address for the LAN port wired on the MX922 so he reports that the scanner is not connected and I can't scan anything. How can I get IJ Scanner selector use the right MAC address for the wireless LAN port?

  I thought about it. I reinstalled the drivers of MP (again!) and that fixed it. IJ Scanner selector now has two cables and wireless MAC address for the scanner so all I have to do is to make sure to choose the right pair.

• White MacBook connected to hp deskjet f380 all-in-one: can print but cannot scan.

  My Mac is version 10.6.8

  When I insert the HP Scan Pro, it says "scanner is not found."

  I don't know why this is happening, please help.

  Hello

  The HP Scan Pro is part of the software OS X 10.5 and not compatible with 10.6.

  Unisntall incompatible software by following under Applications\Hewlett-Packard HP uninstaller.

  Then, download the software for 10.6 below:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-75101-1&cc=us&DLC=en&LC=en&OS=219&product=1128296&sw_lang=

  Once the software installation is complete, be sure to update the latest HP drivers by running the software update from the Apple menu.

  Kind regards

  Shlomi

• HP Deskjet ink Advantage 3525: it will print but not scan or copy

  My Hp Deskjet Ink 3525 advantage will print but not copy or scan? I downloaded the latest software drivers, uninstalled and re-installed the prorgamme but nothing helped. Help, please. Thank you

  Rob

  Hello Citimba,

  On the main screen on the printer, press return, cancel, back, back button successively. You see Help menu, press the ok button, then use top / down arrow button to find the menu reset, reset complete semi selection and press the ok button.

  It's troubleshooting last step which I recommend. If this does not solve your problem unfortunately you will need to replace the printer.

  Say thank you by clicking on the Bravo thumb upwards in the post.
  If my post to fix your problem please mark it as an acceptable Solution

• All OfficeJet5610v in a HP: HP printer will print but not copy

  HP printer will print, but not copy.  This computer printout, will be printed over the clouds, will analyse and will fax, very well. However, he suddenly stopped making copies. The scanner bar through the glass and lights, but he won't have a copy. All pages Gush in white.

  Hello @MTAI,

  Welcome to the Forums of HP Support!

  I would like to help you today to address the issue of copies in white that you encounter during the copy of your HP Officejet 5610v all-in-One Printer. To be honest, this problem looks more because of printing system, rather than a failure of the copy. The reason is because the copy uses the same exact material like scanning components. Because you are able to scan without problem on your computer Windows 8.1, we know that copy/scanning mechanism works within your printer. However, when you print from your computer, if the document is sent to your printer as a file of type 'image' the ink color is used to 'do' or 'enrich' the black ink. Therefore, your machine may be appearing in print in fine black ink of your computer, when in reality, it's just the color ink making the black color. When you copy from your printer, if you decide to make a copy of only black ink black will be used. If you choose to make a color copy will only color ink. To check if the cartridges and the print in your printer system working properly, I'll make you start troubleshooting by a quality diagnostic report print to your printer. Can I please you follow the steps below.

  How to print a report of quality diagnostic:

  1. Make sure the product is on and not used, plain white paper loaded.
  2. On the Control Panel, support on * and #, then press 1, 2, and 7.
  3. Press the right arrow key () until the reports displayed on the control panel and press OK.
  4. Press the left arrow button () until the vpp self test displays on the control panel and press OK. The test page will print.

  

  • (1) printed by the right cartridge
  • (2) printed by the left cartridge
  • If this report print with color and black: that the problem you are experiencing is not caused by your printing system. On the contrary, there may be a problem of programming that takes place within your printer which is originally the function copy to fail, while the scan function continues to work. Can I please have you check on your computer that your scan function always works right now.
  • If this report prints with lack of color or lack of black ink: that the problem you are experiencing is actually caused by a conflict of printing system in your printer, rather than a failure of the copy. To solve this problem please can I you click here. Once the support document opens, please run through the second step, step 3, step 4 and step 5. This includes measures void under the steps listed to complete. Once the troubleshooting is complete please try to copy again.

  Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

• In Yahoo Mail, when you compose an email I get a Panel "asking to leave this page. It does not matter that I choose to stay or leave, the Panel will appear again... and again... the only way is to force enough Firefox and start all over... help please...

  In Yahoo Mail, when you compose an email I get a Panel "asking to leave this page. It does not matter that I choose to stay or leave, the Panel will appear again... and again... the only way is to force enough Firefox and start all over... help please...

  Some extensions or toolbars can add such a report.
  
  It can also be part of the code on a page to prevent dataloss if you began to type text (composing a new mail) and you try to close this tab.
  
  You should be able to close this report and close the active tab.

  What I posted above is applicable to all platforms, including Mac.