BlackBerry smartphones are missing all contacts

Similar Questions

• The data of all blackBerry Smartphones are missing and the phone is formatted

  I received a notification of Blackberry Protect to enter my ID password for identification number of mi ([email protected]). I forgot the password to ID both the unswer. I chose the function to send information to my mail to reset the password. But all messages from Blackberry protect came to my male. I tried to get the mote of past 10 times and after that the phone has started to download something and turned off. After the phone on - ampty withou that all data, contacts, photos, videos etc. empty at all.

  After that a little clear message came to my male.

  Assume that all info shoul be registered on the Blackberry server. How can I get back all the data from my phone, including the existing settings (staff and my work emails were connected to my Blackberry etc - all shoul settings saved on the server).

  Thank you very much for the support!

  Viorel says:

  Accrding to youe necessary link BB Protect application is open, but I don't have it on my phone now.

  Make sure that you have made a backup using BlackBerry Protect before your deletion of the device?

  When you connect to BlackBerry Protect site click on My Data > are you able to view any backup?

• Texts & journal of phone calls of blackBerry Smartphones are missing.

  When I make a call or send a text message as it appears on the appropriate paper, but at the time where as the backlight goes out on the screen, they are gone.  Not where to find them.  No text at all.  No information contained in the call doesn't connect at all.  I don't know if it's the phone or if it is my service.  Never had a problem with the service before I switch to this phone then I think it's the phone.  Out of options and any help would be greatly appreciated.  Thank you.

  It looks like in your very low on memory of the device. Check your memory available via options, State. Write down this number. Now remove the battery to reboot your BB leaving about 30 to 45 seconds. When it's done restart check your available memory once more. You should gain a little space. Also in the sticky section on how to optimize the memory of your device. A lot of good things on this forum for help with exactly this situation.

• Device Manager blackBerry Smartphones are missing from the phone

  The Device Manager icon is missing from my Curve 8300. I suspect it might have been accidentally deleted. I need to change a setting, how can I get that back without my phone of stripping and reload the software? I can't find it in the Manager of office as an option to add on.

  Thanks in advance

  GOOSE

  Well, you can not remove the Options/settings icon. You can only MOVE or hide it.

  Anyway... two options to try:

  1. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  If it still does not appear, follow these steps:

  2. you set Homescreen shortcuts mechanism: to enable these shortcuts to work, you must have "Dial from home screen" set to "No" (go to the dialer (press the Green kley) > Options > General Options.)

  Also note that you only need to press to get these applications - if you press the keys, then the appropriate number of speed dial is always composed.

  Now, as the value, press the letter 'o' of the screen and your menu Options will appear.

• BlackBerry smartphones are missing e-mails

  It seems that I get emails on my blackberry, but I never receive all of the emails I have in my Outlook Inbox.  I have organize not everything sort features on emails, so each of them stay in my Inbox, but I don't get them all on my phone.  Is anyone know how can I be sure to get all the?

  IF you use Outlook to download your email on your desktop PC, Outlook is probably "remove" mail from your email server when it downloads on your PC.

  There is a setting in Outlook to "Leave Messages on server".

  For MS Outlook 2003:
  1. Outlook > tools > e-mail accounts > view or change existing > next.
  2. Select the e-mail account > change > additional settings.
  3. Advanced tab > leave a copy of Messages on the server
  4. check this box.

  * You will need to make this change for each Outlook e-mail account, you have.

  Other versions of Outlook have a similar setting, although it can be found in a slightly different place of the: Advanced settings.

• Journal of calls and Messages from blackBerry Smartphones are missing every moment

  I have messages that I send and receive but once I come to school, they all remove for any reason any. Once they are all removed, I send some message but when I check my log messages, they are deleted again when I check. I know that's not that my memory is full. I just got the phone and I don't have a lot of files so this is not the case. I saw one come in because I was looking at my phone and saw that I received a stub message immediately it has been removed as well as the messages that I had there. I don't have not so whenever I roam to a little they delete or what, but it's very strange for me. Please, any help will work. I thank...

  huh, your memory is low. Really. 99.99% chance.

  First thing? Check the file without Options > Status, what is the number to the free file?

  Now, leaving the device turned on, remove the battery from your device, hold a minute, to replace and restart.

  What is now the free file?

  After you provide that, I have some ideas for you to explore the memory is not the issue.

• BlackBerry smartphones are missing Images after upgrade to OS 4.5

  I have upgraded my handset of OS 4.5 today and noticed that examples of photos with my phone (or images provided with my phone in the device memory), are no longer there. Before my update to the OS 4.5, the images were found under photos photos/preloaded.

  Summer moved to another location (they aren't on my media card), or have they been removed? I really liked these images as a background on my handheld and I'd like back them.

  Thank you!

  I do not remember si.77 had images preloaded or not, casual.

  Allowing the mass on the media card storage will allow you to treat the card as a removable drive when connected via USB to the computer.

• Contacts from blackBerry Smartphones are impossible!

  Guys pls help me with this.

  I have a 8900, in India and uses the data plan to monitor my personal mail.

  Problem is that 'contacts' shows

  * no contacts *.

  When I go into the options of contacts to the sim phone book (Contacts > sim directory) I can see on 25 contacts. I tried to copy all contacts from the sim directory, but it is not yet appear in contacts (Contacts > sim directory > copy all contacts). When I click this, a status bar goes to 100% in a second, but still show contacts * no contacts *.

  I saved many contacts on this device through the registry of calls and messages, and so when I go on (Contacts > options > contact lists > defauly) the number of entries 320 poster. I noticed it increases as and when I add new contacts.

  Still no contact indicated in "contacts". Therefore have to dial each number of contacts before making a call or the call registry search.

  Can someone help me pls with this. In the meantime if someone could help to let me know how I can make my call register not forget calls to say 10 days or last 100 entries.

  Thanks in advance.

  : /

  adhinavkhullar,

  This can be an easy fix. On your BlackBerry go to Contacts, press Menu, and select filter. Make sure that you disable the filters which are placed.

  Hope this helps,

• BlackBerry Smartphones not receiving all emails

  I receive only a few e-mails from my BB 9700 to my hotmail account, if I go online and log into my hotmail it is unopened emails that have not disappeared from my BB... anyone know why?

  Hello

  There are a few possible reasons... of what you say, it seems that you use hotmail WebMail interface from your computer (as opposed to Outlook or some other desktop e-mail application, which, if used might complicate things), these KBs may apply to your situation:

  • KB13374 Delay in delivery of email to the BlackBerry smartphone
  • KB15747 E-mail message delivery is delayed due to a Windows Live Hotmail account on the BlackBerry smartphone

  I also suggest that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones from list of contacts from A to B

  Hi, I have two contacts list in my 9810. Contact list 'A' with 500 + 'B' list and contacts were 3.

  How can I move all contacts 'B' to 'A' list of contacts? Please advice. Thank you.

  Here are all the details: Article ID: KB19704 multiple address book contacts lists are created on a smartphone BlackBerry, causing problems with synchronization

  I think you need to read the #3 resolution.

• BlackBerry Smartphones only restore BBM contacts - how?

  Hello

  How can I restore ONLY my BBM contacts using the desktop software?  I looked through the choice of data but none like the right. I have a Torch 9800 and I use the latest office software. (6.0 bundle 1907)

  I use my BB especially for work it is setup with connection of mail company so last week when I had problems they have wiped my BB and now my email and business contacts sync works well again but I lost all my BBM contacts.

  In the restore office option, I use the "select parameters and device data" to select data to restore, but I cannot easily determine what type of data I should be restore so I didn't wipe my e-mail contacts existing or other parameters. Given that I had about 60 BBM contacts fields that show a counter that is close (and therefore looks promising) to the correct quantity are: Messages, folders, store of Trusted keys, stored key pocket, and recent contacts.

  Any help or thoughts are appreciated.

  Gary

  Hello

  gevgar wrote:

  and I'm using the latest office software. (6.0 bundle 1907)

  No, you're not... the latest version is 6.1.0 Bundle 34...

  • http://us.BlackBerry.com/apps-software/desktop/

  See this KB for a list of all databases on the BB:

  • KB03974 List of all databases on the BlackBerry smartphone

  The appropriate injector is there. It's a shame you didn't otherwise save your BBM contacts... BBM itself offers the possibility to make a backup of contacts... I've always found that more useful than the ability to backup/restore of desktop software.

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

  Good luck!

• BlackBerry Smartphones unable to synchronize contacts with Desktop 7 subfolers

  To set up synchronization of the various folders and files of data using BlackBerry Desktop Software 7.0, follow these steps:

  1. Connect the BlackBerry smartphone to the computer.
  2. Open BlackBerry Desktop Software, and then click Organizer.
  3. Click Configure next to the type of data (Contacts, calendar, tasks, notes) which requires sync with a folder.
  4. Click Advanced...
  5. Select the folders tab.
  6. Select the radio button to select different Sync.
  7. Navigate to, and then select the specific item to be synchronized in the list and click Add
  8. Click OK.
  9. Click OK.

  Thanks for the Info. not familiar with the forums. Have since found the solution. It is a problem of blackberry, I had to set up a new profile of .pst and import all data.

• BlackBerry smartphones are not emails

  As of this morning, I receive emails on my phone.  I have two accounts e-mail set up on my phone and no one receives e-mails.  I know I should be because I get them on my laptop.  I can send emails from an account, but I can't receive them.  I contacted AT & T (my service provider) and they couldn't help me.  They gave me a number of support for Balckberry (877-255-2377), but I was unable to get through.

  Hello and welcome to the community!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for official support... but...

  bwhuey wrote:

  I contacted AT & T (my service provider) and they couldn't help me.  They gave me a number of support for Balckberry (877-255-2377), but I was unable to get through.

  It's very very interesting... I suspect the one who talked you to ATT was not (I'll be gentle) adequate training. Contractually, end users have no way to try to contact BlackBerry directly for anything (well, not for free). Rather, the carrier should worsen your BlackBerry case and provide you more information (for example, a file number)... but just to give you a phone number means (I'm sorry), the person gave you att, because this isn't how the support system. And it's actually a bit surprising... all the reports I've heard indicate ATT to get a best trained support groups for BB to anyone... but maybe they skate.

  In any case, if the above does not work, their ring upwards and insist that they solve it correctly. Emphasis first to be transferred to the personal support of BB dedicated ATT (I think they have such a group) because it is also a mandatory step before be remounted for BlackBerry (but correctly... not the way you describe).

  Good luck!

• BlackBerry Smartphones Eception Exception: (all applications) does not. the process is completed.

  Hello

  I have a lot of problems with my bb, but normally correct them easily, by battery traction or software update, this time I can't do.

  Some info on my phone if this can help.

  Company: o2

  Bold 9700 5.0 bundle 1022 (according to BB Desktop)

  59402245 bytes free

  Battery pull didn't work

  Main applications I use are BBM Whatsapp Google Maps etc.

  Basically, I'm trying to open an application and my phone freezes, I wait and get the untrapped exception error message. This happens with ALL applications, including surveys BBM, record Messages, clock, Facebook, phone. I tried a battery pull, he starts upp and the error messages come through quite the same problem is still there. I tried connecting to the office to try an update of the operating system, but I can't connect because it connects forever. so I can't do anything at all with my phone. It all started when whatsapp froze on me followed by a few other apps do the same thing, so I tried a battery pull.

  Any help would be greatly appreciated! Thank you!

  Hi aamirahmad

  I suggest you make a backup of your BlackBerry smartphone and then reload the software as described in the article below:

  KB11320 - how to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

  Thank you

• BlackBerry Messenger Blackberry Smartphones - are encrypted messages?

  Hello

  I was wondering if the messages I send to another contact with Blackberry messenger are encrypted or not? I was looking for this online and all I could find is that the blackberry Messenger is a wrapper of BB-PIN messaging. PIN messages are supposed to is not encrypted from what I could find online - which would mean that BBM messages are not too... I'm just guessing?

  Thank you

  Yes, BlackBerry Messenger is encrypted from end to end, because it uses the PIN messaging as its transport.

  All traffic is exclusively on the RIM infrastructure and it never leaves.
  All BlackBerry devices share a common encryption key that is used for this purpose.