BlackBerry Smartphones battery not charging not after power off

I drop my torch months power completely for the first time.  I plugged it in to recharge, and nothing happens.  I went through all the troubleshooting on the BB site tips, and nothing has worked.  I even tried 2 different Chargers.  Normally when loading, the device is warm.  Not now.  What should I do?

Welcome to the forums!

Have you tried removing the battery for a few minutes, then replace to see if will charge then?

Tags: BlackBerry Smartphones

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