BlackBerry smartphones BB 8830 - Message by E-mail notification, but cannot find message

Hi all, my 8830 is still show I have 1 unread email message and I don't know where he is. I did not all hidden files and I searched all my files on my device. So my message indicator is still showing 1 post, plus I get the envelope icon at the top of my camera. Anyone know who to help? Thanks@=! Kris

Hello

The email on Blackberry database is damaged and did not report the email from the database in read.

This title you need to clear your entire message database and try again.

You can save the handset and the database. I hope that if you restore the handset, it will be correctly mark the messages as read, or show you the unread email.

If it still has the same error, then you will have no choice but to clean up the entire database and start over.

Follow this KB:

http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB10167&SLIC...

Tags: BlackBerry Smartphones

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