BlackBerry Smartphones bb apps 80003 world error

I am able to load the apps UN world.

You have an available WiFi connection?  If so, try to do this with your mobile connection WiFi is turned off.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry smartphones download app world: error 905

    Hey you all!

    I recently got my new blackberry bold 9790 and I used to be very happy about it until I realized that I can't not all apps...

    This all started when I noticed that I couldn't open the icon installed world on my blackberry. I then uninstalled the program and I wanted to download a new one online. but it does not work: I can not download it via USB, so I try via my mobile phone access to the internet. the download starts but at the end of the day, there is always an error pops up: error 905.

    You have ideas to solve my problem and that the world of the app? Thank you very much!

    Hello and welcome to the community!

    I find no reference to the "905" in the KBs public... You may search with more parameters to find something useful:

    Please try a hard reset: turn on, remove the back cover and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    In addition, you can try this sequence:

    (1) to remove from your BB AppWorld

    • KB10040 How to view or delete applications on a BlackBerry smartphone
    • He asks to restart the BB,

    (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

    3) install a new copy of AppWorld (on your BB)

    (4) restart another Batt-sweater

    (5) see if it works now.

    You can also try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was. You can also try install AW so only in safe mode.

    Good luck and let us know!

  • BlackBerry smartphone App Inaccessible World - Error Message "App World has been blocked"

    Dear all,

    I recently bought one of mark Sprint Blackberry Curve 9350 (in excellent condition) on Amazon, and the phone is fully functional, except that whenever I try to access the Blackberry App World I get a pop-up message reading "App World has been blocked".

    At first, when I changed my line of Sprint prior to my new curve, the phone has completely wiped and reset.  I started to use the various functions and only a few days later, realized that I can't access App World.  I talk to several representatives of Sprint and in the few days has taken the following steps, all without success:

    Uninstalled and reinstalled App World

    Do you have a Batt pull with the phone on, uninstalled and reinstalled App World and made another Batt-sweater

    Addict connected the phone to my laptop computer and uninstalled App World via Blackberry Desktop Manager

    As I bought the phone on Amazon, I do not think the guaranteed protection applies.  However, it seems incongruous that all other applications and the phone features work, with the exception of the App World.

    Could someone please suggest measures to address the problem and to App World accessible?

    Also, could someone please advise if I can bypass the App World app and install Blackberry apps on the curve directly through the Blackberry Desktop Manager and, if so, what steps are?

    Many thanks in advance,

    Colby

    Hello

    From this description, I suspect that a latent policy is on your BB that blocks AW. Normally, the error message would say more than that you reported and would be more indicative... but it's I think of what you have provided.

    To clean, you have actually several things you need to do... from checking to see if it is indeed the case:

    • KB30076 How to check for an it on a BlackBerry smartphone policy

    Unfortunately, there are also a few situations with 'stealth' COMPUTER strategies that exist, but are not actually display as per the above. Again, the complete error message may have provided a better hint this topic.

    However, I think you need to take steps in any case, especially in light of your method of supply. Reference:

    • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

    Although it may look as if someone has or do you a lot of that, I think you need to see it again to be sure. None of these methods to WIPE would actually have relatively far BB COMPUTING policy. Instead, you must run the ResetToFactory process, which I recommend you do instead of (or in addition to) the WIPE which recommends the KB:

    • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

    In addition, you must be careful if you have already placed on the BB data that you need to maintain. You can backup/restore your device before and after these wipes, but you must be careful when you restore... don't do a full restore or you will simply put the return policy on board IT again. On the contrary, do a selective restore only the databases that you need and be 100% sure to avoid any database which have nothing to do with politics:

    • KB03974 List of database for the blackBerry smartphone

    Finally... given this situation, it is quite possible that there are additional challenges with this specific BB. For example, if the BRI account is locked due to the BB being previously reported as lost or stolen, nothing don't you can do about it, and you will never be able to have all the services. But Orange should definitely be able to tell if that is the case.

    cbhjenkins wrote:

    Also, could someone please advise if I can bypass the App World app and install Blackberry apps on the curve directly through the Blackberry Desktop Manager and, if so, what steps are?

    These methods exist:

    • KB14473 How to install an application on a smart phone BlackBerry with the BlackBerry Desktop Software
    • KB04670 Install a third-party application with the Application Loader
    • KB28715 How to install BlackBerry App World applications, using a computer system

    However, there is no way of knowing if the it policy will also block these methods.

    Good luck and let us know!

  • BlackBerry Smartphones BB app world does not appear on new Torch 9850.

    Blackberry app world is not installed on my new torch. I tried to go to the website of bb to download, but I can't find anything on how to download app world. I already tried a reload of the operating system. Help, please.

    If you have a hardware problem, then nothing what to do with the software or operating system will not help. But, at a distance of the internet, there is no way to really diagnose a hardware problem... rather, only to guide you to things to try which will govern the other causes, leaving only hardware like your the most likely cause. See how news of the device is for you, you can not cope and return instead of your place of purchase for formal support and (hopefully) replacement.

    But, if you want to try, then I recommend that you try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

    If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

    You may also use these tips:

    If you want to try at the OS level, then the easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry Smartphones BB App world and additive of service payment BB... stuck in a loop

    Hello

    I have a blackberry id. Seems to work very well. BB App world installed on my latest version of phone.

    When I click on "I agree" the dialog box disappears, but when I click on my new world «The BB App world» and BB payment service additive... "dialog box is displayed again.

    Help, please

    Thank you

    Hello and welcome to the community!

    Here's a knockout who deals with this error:

    • KB24200 Screen loops when BlackBerry ID or PayPal authentication is verified in BlackBerry App World storefront on the BlackBerry smartphone

    I hope that it contains something useful! There are also several existing threads on this site, which discuss that exact error... your opinion of those who may prove useful, and a search of this site, by using the code, or an error message should reveal all the existing threads that are applicable to you.

    Good luck and let us know!

  • Problem installing the update of blackBerry Smartphones BB App World

    I have a very old BlackBerry App World build my torch.  While I wait for a Z10/Q10, I try to update.  For some reason when I update to 2.1.1.2 to 4.3.0.26 I get a Setup error.  Any suggestions on how to do it?  I don't see a way to remove the BlackBerry App World and reinstall.  Thank you.

    -Eric

    Hi ericschiff

    Welcome to the Forums of the BlackBerry Support

    What model of torch you have! If you encounter a problem with the update you can try to re - install BlackBerry World. For which first of all, go to Options > device > application > locate and remove BlackBerry World of this list.

    KB10040 : How to view or delete an installed BlackBerry smartphone applications

    After deletion to perform a battery pull reboot by removing the battery in your device is on.  After you restart your BlackBerry browser go to www.blackberry.com/appworld and download the most recent version. Perform a restart after the installation.

    Try it and tell us if you feel any problem.

  • BlackBerry Smartphones BB App World - 9700 "BOLD"

    When I go in the app world, it is said that a BB update identity is necessary, but when I install it says constantly BB identity installation failed. Please try again later. (80003) I tried to turn off the radio activation & use only WI - FI only, but he said too low to operate the radio. What should I do? A lil' help please

    Hey Imaan-k,.

    Welcome to the community of BlackBerry Support Forums.

    Follow these steps to download the identity of BlackBerry:

    1. On the BlackBerry smartphone, select Options > Advanced Options > TCP/IP
    2. Select the APN settings
    3. In the APN field, access to the Internet
    4. Save the settings
    5. Remove the battery from the BlackBerry smartphone
    6. Insert the battery into the BlackBerry smartphone
    7. Open BlackBerry App World
    8. Update attempt

    Note: Once completed, restore the APN back to normal settings.

    Let me know if you have more questions.

  • BlackBerry Smartphones BB App World icon missing

    Icon of BB App World missing after upgrade to 4.0.0.63 running OS 6.0.0.415 on my BlackBerry Curve 9330 of Credo Mobile. Update was BB App World and live. Check the hidden icons. BB App World icon not found. Downloaded BB App World and installed. BB Desktop Software installed App World Watch. Still no icon. Phone says no update of the OS's available.

    More precisely, this:
    On BalckBerry OS versions prior to 6.0.0.706 and the AppWorld icon is not visible, please download the BalckBerry AppWorld veriosn 4.0.0.55 installation.
    Open the BlackBerry browser on the BlackBerry smartphone.
    Open the BlackBerry browser on the BlackBerry smartphone.
    Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
    After downloading, please reboot your BlackBerry smartphone when you are prompted.
    Check that BlackBerry App World is located on the home screen.

  • BlackBerry Smartphones Get app world works... the 8520 using a mac...

    Help me please! I tried everything, I just bought a BlackBerry 8520, v5.0.0.681 (Platform 5.2.0.67) and I was so happy, but now I do not know... I can't get anything to work... well ok, I can call and send SMS messages... but I was expecting a little more

    I can not install the app world, I really tried to find solutions before writing, but I can't find anything that helps...

    I tried first on the mobile; It has installed but says something about an unsupported version, so I uninstalled the app...

    then I tried with the desktop software, it gives me this message: BlackBerry Desktop Software could not validate your update to the BlackBerry device. Aborting installation because of the failure of the validation. Some packages contained unsatisfied dependencies...

    If I'm going to try one the web, I get this message after choosing the stem;

    Hello and welcome to the community!

    Your BB OS is outdated... you need to update... the current version is 5.0.0.1036. Here's what I recommend... Since you are on MAC, which makes it a bit more difficult that the sets of tools to deal with things are much more limited on MAC:

    (1) properly uninstall the RIM desktop software:

    • KB18771 Install and uninstall of BlackBerry Desktop Software on a Mac computer

    (2) obtain a new download of the RIM Desktop software:

    (3) install the software on your MAC Desktop

    • KB18771 Install and uninstall of BlackBerry Desktop Software on a Mac computer

    (4) now run the Desktop software, connect your BB when prompted and perform a clean reload of your BB OS, choose the most recent version that it offers (if all goes well, 5.0.0.1036):

    • KB19915 Perform a clean reload of software applications smartphone BlackBerry using BlackBerry Desktop Software on a Mac computer
    • If you have no data on the BB that concern you, and then simply proceed with this update. If you have data on the BB, do not agree that the update and first perform a manual backup of your BB to your Mac. After the update, you may need to restore from this backup (update COULD take a backup itself and restore for you).

    (5) close the Desktop software and unplug your BB when it's all over.

    Now, you must do these steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! Good luck and let us know!

  • BlackBerry Smartphones BB app world icon is absent and cannot use the internet

    Good afternoon.

    Can someone help me please.

    I have the Bold 9780.

    I've updated the bb app world and the icon is missing.

    Apart from that I can't download anything on the internet, and it's very frustrating.

    Help, please.

    Thanks in advance.

    Article ID: KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65

    The BlackBerry OS 6 versions prior to 6.0.0.706 and global icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

    1. Open the BlackBerry browser on the BlackBerry smartphone.
    2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
    3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
    4. Check that BlackBerry App World is located on the home screen.

  • BlackBerry Smartphones PlayBook App Missing In Action - App World? Purgatory App!

    First PlayBook app my company - "hearts for BlackBerry PlayBook" - on App World for several days now.

    The search on "PlayBook" (in a web browser) does not find this application.

    Research on "PlayBook" (in a web browser) do not find this application, then choose to continue to "refine by subcategory', 'Games'... whaddya know - there is no category 'Cards' under 'games '. Obviously, this omission needs to be addressed.

    The search on "PlayBook" (using App World on the PlayBook) does not find this app: that in fact a single page of results returned, partially out apps with names that start with 'C '.

    By selecting 'Categories' (menu item PlayBook App World). then 'games', then 'Maps' can not find this application.

    What is the point of develop for this platform (PlayBook), if applications are forced to Top secret?

    I looked through the AppWorld Playbook earlier > categories > games > cards and I saw it listed on the fifth line, for an object in the line.

    Good luck, hope you will find this worked find more easily.

  • BlackBerry smartphones can not upgrade world BB (I think)

    A few weeks when starting AppWorld on my phone, it said I needed to upgrade my AppWorld/world software.  I went through a process of downloading, including the signing of an agreement of the user, who probably took care of him.

    But I don't, because I didn't take over the world.  Here's what I'm trying to start:

    Press App World icon in the home screen

    Message appears: "to continue using Blackberry App World, you need to upgrade your current version. ..."

    Select [update]

    A web page loads up, that resembles http://appworld.blackberry.com, except that do not load images

    And here I go, because I do not know what, if anything, I have to have from there.

    I have a Blackberry 8350, and the OS is (I guess)? 5.0.0.601.

    Help please?

    Hello and welcome to the community!

    Please try this sequence:

    (1) to remove from your BB AppWorld

    • KB10040 How to view or delete applications on a BlackBerry smartphone
    • He asks to restart the BB,

    (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

    3) install a new copy of AppWorld (on your BB)

    (4) restart another Batt-sweater

    (5) see if it works now.

    See you soon!

  • Help of blackBerry Smartphones that apps on my Blackberry Curve 9360 were gone after complete wiping!

    I'm wiping yesterday and when I checked on my "device" option, the "battery" option was missing, where I can choose the level of my light screen. Another thing, it is that my 'analysis of the BB device' were like a stethoscope icon, but after you wipe, the icon changed into a black rectangle with a question in the middle of the matk. Whence this 'battery' device option missing? How do I get him back? If it cannot, how should I do if I want to put my light svcreen level? And I can delete this now rare device monitor 'BB' since I can't find the button Delete like other apps? HELPPPPPP! Thanks a lot for the answers!

    Hello!

    Based on your description, I would recommend a full reload of the operating system. The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    Note that all the apps add-on indeed went from the device... a WIPE is very obedient and removes the add-on apps. Reference:

    • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

    Good luck and let us know!

  • BlackBerry Smartphones built in storage media errors, not now restart...

    During the last two weeks, I received several cases where I received

    the following error message: "built in storage not accessible due to a detected errors. You want to repair? »


    I said yes and he fixed the problem.  Yesterday, I sent a BBM message and the phone reset... on suddenly it reboot only gets 3/4 of the way through the startup process (stops under the 1 'r' in the Blackberry logo).

    I tried a multitude of things I've seen on many forums, including let it stand all night with the battery, try to start in safe mode (which I never could get it to do).  This morning, it does the same thing.  I found a post that suggested to reformat the internal memory, which I should have done when I had questions.

    Is it possible to get this reformatted internal memory if the phone does not start?  Any suggestions would be helpful.  I will ask a new phone of my business, but know that I won't get it until tomorrow... so I'm willing to try anything to make it work again (today).

    P.S. Yes, I'm one of those guys who will lead to 10 miles around traffic stopped, just to keep moving! ;-)

    Hi chmberry

    That's what I set my phone freeze (9860). By JSanders.

    (1) make sure that you have Blackberry Desktop Manager installed.
    http://NA.BlackBerry.com/eng/services/desktop/
    (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

    'c:\program files\common research in motion\apploader\loader.exe' /nojvm

    (3) the Application Loader Wizard will appear - click on "next".
    (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
    (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

    NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.

    BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
    Simply select the model of the device in the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

    *****************
    IF the above does not work or help, you need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

    Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
    or download BBSAK http://bbsak.org/download.php

    If JL_Cmder does not work, you can try this:
    KB10144, http://www.blackberry.com/btsc/KB10144
    and this: KB20371 http://www.blackberry.com/btsc/KB20371

    Additional information:
    http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

    Item number: http://www.blackberry.com/btsc/KB10144 
    KB10144 How to force detection of the smartphone BlackBerry using the Application Loader

     

    Good luck.

  • BlackBerry Smartphones Core Apps missing 9720

    I would like to install the Russian language on my SIM free Blackberry 9720 bought in UK (Carphone Warehouse). As instructed, I try to find basic applications in Blackberry Desktop software, but there is no basic apps. After searching the forums, I tried to install software 9720 on my PC but only the O2 version is available and there is still no basic apps. Also I tried to launch the Blackberry Desktop Software with administrative rights, but nothing changes. How can I install Russian language on my 9720?

    I have two PC: Windows 7, Office 10 and win 8, office 10

    Hello and welcome to the community!

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.
    • Use this KB to guide you to choose the right OS package (which can be of any carrier):
      • KB05305 Location of support for BlackBerry smartphones

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    Good luck and let us know!

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