BlackBerry Smartphones BB Torch 9800 hangs on reboot

Similar Questions

• BlackBerry Smartphones BB Torch 9800 reboot continuously

  My son download game Ace Archer of the BB world yesterday and during restart, BB ended bad restart and now continually restart. BB was operating before the game download. Tried a hard reboot, tried out the SIM card and media and just boot with battery. I tried different battery without result. Does anyone have any suggestions as to what to do other than to take to a repair shop?

  Hello and welcome to the community!

  kkwhale wrote:

  My son download game Ace Archer of the BB world yesterday and during restart, BB ended bad restart and now continually restart. BB was operating before the game download. Tried a hard reboot, tried out the SIM card and media and just boot with battery. I tried different battery without result. Does anyone have any suggestions as to what to do other than to take to a repair shop?

  In fact, you may be able to retrieve it without the drastic recommendation above. I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, remove the offending application:

  • KB10040 How to view or delete applications on a BlackBerry smartphone

  Only in cases where the application has caused corruption OS a full reload of the OS should be demand... but if it's just a bad application behave, Safe Mode will allow you to remove it.

  Good luck and let us know!

• Screen blackBerry Smartphones BB Torch 9800 freeze

  My mother and I have upgraded to a BB Torch 9800 about 10 hours ago from Wal-Mart and so far the screen froze on me six times, and the only way I can understand how to solve this problem is to give the phone a hard reset.

  What is happening is that we are in the middle of something, as the alarm setting or by choosing a wallpaper, and the device cannot return to the previous screen, or exit from this screen at all. We can change the parameters of the task that we do, but we can not save or return. The keys are block.

  And no, we did not yet have the ability to set a password yet. I thought that maybe it was caused by the Otter Box by pressing the locking button, but it happens even when the Otter Box is off.

  We two are new to BB and smartphones in general, having Samsungs for a few years. My freeze has happened twice in the last hour, and I can't for the life of understand me why.

  Info on the device:

  Carrier: AT & T

  BlackBerry Torch 9800

  Free file: 318787616 bytes

  No Apps or not downloaded music, only the texts and calls attempted.

  $15 data plan

  There 9.

  OK, this sounds like faulty software in this case.  It is possible to reload the operating system if you want to try it, but if you would rather simply exchange for another, I could definitely see that as well.

  If you try to reload the operating system, you can do so by following the steps located here:

  http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

• BlackBerry smartphones new Torch 9800 user - need help with the Message 'Conversation' feature

  I just spent to an older Blackberry Curve to the torch. I'm used to standard text "and will answer' or 'create a new SMS' but T-9800 'Conversation' feature SMS is maddening - all SMS communications with a contact are transferred in a single conversation, regardless of the date or content. I am also unable to send separate replies to individual SMS - just one more in the conversation messages.

  When I checked the text Message Options, the option to display only that I could find was for the 'Bubble' or 'Line'. I also was not able to find all the features that allow the user to put an end to a conversation with a contact or start a new one.

  If someone has encountered this? If so, is there an option or feature I'm on just to correct these problems? And of course, how?

  Thanks in advance!

  Consulted several other forums and just had a face to face with Best Buy rep - looks like the term/phrase I was looking for was "SMS threading"... and there is currently no option on the current operating system of torch for clear thread of SMS functionality.

  Well - it is what it is. I'll have to take consolation that, apparently, I'm not the only one who had a problem with the thread SMS functionality, and a possible fix might be made available in the next software update.

• BlackBerry Smartphones BB Torch 9800 touch screen does not work...

  My BB Torch worked very well... so I took the charger and the touch screen wouldn't work at all.  I deleted the old emails and text messages, and even ensured that all the photos saved on the memroy card to free up RAM memory.  But my touch screen just stopped working and still does not work.  Any ideas?  The phone is more than 1 year old and has served me well.  I have the latest downloaded OS, but don't know if there is somewhere a software error or if the phone is all give up!

  Yes, it was the first thing I tried like 10 times. Turn the data cable that connects the upper part of the cursor to the bottom of the phone was the culprit. This also is attached to the 'mouse' trackpad and causes the work does not correctly. I was told that it is a problem that is typical with most slider phones and not difficult to solve. Fortunately for me to be here in the Middle East there is a lot of available mobile phone shops, and I fixed it in about 6 hours to include a new hard plastic protective case, a new trackpad mouse and a screen for about 80 $ US protector.

• Icon phone blackBerry Smartphones BB torch 9800 does not turn?

  Why does the screen not turn when you are in the phone touchscrees icon?

  Also, how can I connect my phone to my laptop and use the telephone for the use of the internet for laptop?

  pspknox wrote:

  Why does the screen not turn when you are in the phone touchscrees icon?

  Because when it is used as a phone, it fits your ear in Portrait mode, where the "phone app" and call log work only in portrait mode. I know, sorta sill, but it's like that.

  If you want to inform RIM otherwise, drop an email... [email protected]

• New phone blackBerry, old OS Smartphones? Torch 9800

  I bought a new Torch 9800 about 2-3 months from an authorized dealer.

  Today I checked my iOS and noticed that it was 6.0.0.570.

  I also noticed that iOS 7 was released a few months before, I bought my phone.

  I was wondering if there is a way to update this iOS?

  I found a few questions asking this question, but it's all about phones purchased before the release of iOS 7.

  So is it possible to update this or am I stuck with iOS 6?

  There is no such thing as iOS for a BlackBerry smartphone.

  the 9800 is only a feature of BlackBerry OS 6

• Smartphones blackBerry black berry torch 9800 os 7

  When someone can find the os7 for the blackberry torch 9800 ?

  OS7 has several hardware requirements that the 9800 does not.

  to date, only three models with have OS7, excluding all other existing devices.
  -Bold-9930/9900
  -Torch 9810
  -Torch-9850/9860
  -Curve 9380

• BlackBerry Smartphones dead Torch 9860

  Device: BlackBerry Torch 9860

  Problem: It won't turn.

  Scenario: I left my device connected to my computer at night. In the morning when I check my device, power failure. I try battery pull to reset, but it stuck in loading. When I try again to battery pull, camera lights. Does not at all from my device.

  Help, please...

  Thanks in advance.

  aizkrim wrote:

  Device: BlackBerry Torch 9860

  Problem: It won't turn.

  Scenario: I left my device connected to my computer at night. In the morning when I check my device, power failure. I try battery pull to reset, but it stuck in loading. When I try again to battery pull, camera lights. Does not at all from my device.

  Help, please...

  Thanks in advance.

  Hi aizkrim,

  Please read this article.

  How to force detect the BlackBerry smartphone using the Application Loader

  It will be useful.

  Good luck!

• BlackBerry Smartphones BB Torch OS 6 update

  I have the torch 9800, 6.0.0.695, India Vodafone carrier of BB OS. I have just visited site BB site download Vodafone Essar transport found that the following 2 options are located: -.

  (1) blackBerry Handheld Software v6.0.0.695 (Multilangauge) - it's already in my handset

  (2) blackBerry Handheld Software v6.0.0.2475 (Asia)

  Help me please understand that should I update with option 2 or stay with the operating system existing 6.0.0.695.

  What you see here are the package versions.  The second list is OS 6.0.546,, which is no doubt a newer version of the operating system.

• BlackBerry Smartphones BB Torch - deletion of files and multiple records

  I have over 150 photos in the pictures folder on my Blackberry Torch 9800 and after their import to my PC, I want to delete them from my BB to find memory and space... I can delete these photos one by a sequence of instructions in the Guide, but it is not logical to repeat this step 150 times and there must be a quicker way to go about it.

  What I want to do is to remove all the contents of this folder of photos in a single step. I looked on the BB Torch User Guide Ver 6.0 and in help for the BB Desktop Software and that you have not found the instructions on removing entire folders or multiple files in a folder in one step.

  Can someone direct me please some instructions or the Support page on the subject.

  Welcome to the forums! When you connect the device to the computer, you get three options, one of which is to connect in USB, or mass storage mode. If you choose this option, two windows will usually pop up, offers you the ability to manipulate files on your card or on your device memory. Choose to open the folder to view the files on the memory of your device and you will be able to mass delete your photos like that.

• BlackBerry smartphones appear "torch".

  I use right Torch 9800. How to show my text message in my facebook, "sent by BlackBerry Torch? fast response, I need. Please...

  If you use the Facebook for BlackBerry app, you get the automatic RIM logo and text, "sent by BlackBerry.

  If you want the words '"sent by BlackBerry Torch' you would just type.

  jimat_pln wrote:

  fast response, I need. Please...

  Qujick enough?

• BlackBerry Smartphones deleated brickbreaker 9800

  I have a bb torch/9800, accidentally I deleated brickbreaker Ive been looking every where how to download again in my bb, but nothing Ive tried has worked, any body could it me.

  Version of Brickbreaker is installed with the operating system, and if you want it back you will need install your operating system on your PC, use Desktop Manager > Applications and install from there.

• Smartphones from blackBerry Torch 9800 stuck on reboot

  I recently downloaded the new BBM application, and the icon disappeared from my phone.  I tried to reboot several times and it finally appeared, but he has not been called BBM, rather something net_rim_.  When I clicked it, it says "files missing resources" and would not load.

  I also noticed that my BBM connected apps (Facebook, etc) were not load correctly.

  So - I saved my BBM contacts and deleted and reinstalled, but there is no icon again.

  I checked this forum and found a similar problem, and the solution was to check if the necessary software update, which could solve the problem.

  I checked on my torch, and he said that there is an update available, so I downloaded it.  It downloaded fine and then asked if I wanted to install it and gave a warning that it might take 2 hours or more.  That's fine with me, because I was going to bed early and would not use it.

  Before going to bed, I noticed that it has been reset.  I thought I just leave and go to bed.

  When I got up this morning, I noticed that it was always restart.  The white bar would completely go through then it would go to a white, shared screen black and then start again.

  I checked the forums once again and found a similar problem, which says to pull the battery and replace it.  Did, and it did not work.  I tried several times and even let the battery for 2 hours, in the vain hope that it might work.

  I tried connecting to BlackBerry Desktop to do a restore, but it cannot connect to the phone, because it is stuck at reboot.

  Any suggestions?

  Found the solution on another post. Do you have what he said, and the phone works again. Unfortunately, when I restored the backup it uninstalled most of my applications. Had to update AppWorld and am now slowly reinstall others.

• BlackBerry App World - Torch 9800 Blackberry Smartphones

  Hi, I gave my blackberry 9800 torch to a member of the family, as I have bold 9900 now, but when it tries to download an app on the app store, it is yet to come with my email address and let him create new details.  Can anyone help please.

  Connect your device to your PC and open the App World in your browser (browser of the computer) and have your family member (login or register) for a new BBID and you will be prompted to connect the device (to PIN) to the PC and family member should have no problem after that.