BlackBerry Smartphones BB Torch - BB email

Similar Questions

• BlackBerry smartphones can not open emails

  Hi - I can not open my emails this morning. Can see header, but when I try to open nothing happens. All the patches?

  Hello and welcome to the community!

  If it's for BES, then stop now and seek assistance from your BES admins.

  But if it's for BIS-based email, so with a strong carrier network signal (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books (pre-BB10 only devices)

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones can not receive emails and browsing!

  Juice I activated my blackberry services, a few days before, I can e-mail sent through my bb, but I can't receive mails through my bb... I n don't know wat happnd! as as I do hav navigation but I cannot see the maps or vision satellite of the Earth in the navigation of bb application, its just like a blankpage!

  Hello!!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should talk to your provider of mobile services for formal support.

  Good luck!

• BlackBerry Smartphones dead Torch 9860

  Device: BlackBerry Torch 9860

  Problem: It won't turn.

  Scenario: I left my device connected to my computer at night. In the morning when I check my device, power failure. I try battery pull to reset, but it stuck in loading. When I try again to battery pull, camera lights. Does not at all from my device.

  Help, please...

  Thanks in advance.

  aizkrim wrote:

  Device: BlackBerry Torch 9860

  Problem: It won't turn.

  Scenario: I left my device connected to my computer at night. In the morning when I check my device, power failure. I try battery pull to reset, but it stuck in loading. When I try again to battery pull, camera lights. Does not at all from my device.

  Help, please...

  Thanks in advance.

  Hi aizkrim,

  Please read this article.

  How to force detect the BlackBerry smartphone using the Application Loader

  It will be useful.

  Good luck!

• BlackBerry smartphones cannot set up email

  I just got a new bold 9900 but can not set up my email account, he checks the updates and said 'YOUR DEVICE ENCOUNTERED A PROBLEM WITH THIS APPLICATION SERVER'

  Hi eskibus

  Thanks for this info! Then first save your pocket computer with your business network, on the home screen of the BlackBerry smartphone.

  (a) click on Options > device > Advanced system settings > the host Routing Table >

  (b) press the Menu key, and then click Register now

  (c) wait a registration messages arrives in your Inbox.

  KB00510 : how to register a BlackBerry smartphone with wireless network

  Once you receive the registration in your messages Inbox message, perform a battery pull reboot by removing the battery while your device is turned on, wait at least a minute then reinsert back. Finally after you restart your BlackBerry browser, go to www.blackberry.com/integrate to add / change your email account.

  Please try it, it might be useful.

• BlackBerry Smartphones not receiving all emails

  I receive only a few e-mails from my BB 9700 to my hotmail account, if I go online and log into my hotmail it is unopened emails that have not disappeared from my BB... anyone know why?

  Hello

  There are a few possible reasons... of what you say, it seems that you use hotmail WebMail interface from your computer (as opposed to Outlook or some other desktop e-mail application, which, if used might complicate things), these KBs may apply to your situation:

  • KB13374 Delay in delivery of email to the BlackBerry smartphone
  • KB15747 E-mail message delivery is delayed due to a Windows Live Hotmail account on the BlackBerry smartphone

  I also suggest that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones BB Curve 8520 email settings out of box

  Configuration of e-mail.

  I recently bought a blackberry Curve 8520 and am unlocked, I had problems with installation - in my email.

  I should go to implement. Configuration wizard, click on send Setup.

  And only makes its appearance in my device that says: I want to use a professional email with blackberry enterprise server account.

  The e-mail settings: add more envelope account is missing!

  I activated my 100% fine host routing table, but I can't set up a personal e-mail, a company one.

  What and how do I do with it. I am brand new in BB.

  Any help much appreciated, thanks!

  Note:

  Some wireless service providers and third-party equipment manufacturers have processes called master reset, factory resetor master clear, which erases all the data and parameters for devices user non-BlackBerry carriers, restoring their to a 'factory' or 'out of box' State. The clear Pocket command performs this function even on a BlackBerry smartphone:

  Maybe I do it by mistake!

  Do you have BIS (Blackberry Internet Service) active on your account rather than BES (Blackberry Enterprise Service) - BIS is the customer service that allows you to add up to 10 personal email accounts.

  If in doubt call your carrier.

• BlackBerry Smartphones can not write emails, only not receive it?

  My curve doesn't let me write emails... I can receive, but if I try to reply to an email I can choose the option 'answer', but then I don't have any ' send' button... If I try to send a new message, well, I can write it and send it, but then it comes back with a red...

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS lines for these accounts.

• BlackBerry Smartphones problem setting up email

  Hello everyone, I reccently purchased a vodafone bb 8900 to my friend, I unblocked him today and I am currently using a 02 sim card. My companion had set up on the phone but deleted emails before you send the phone.

  My problem is when I try to configure my emails I go to Settings / Setup Wizard / Configuration of email, there is no option to create or add an email account. Only the possibility of using a professional email with an Enterprise Server account. And there is no shortcut to the e-mail settings in the setup folder.

  does anyone know how to configure my e-mail from here?

  PS This is my first blackberry and I am a complete novice with this stuff so if you can keep things simple, it would be greatly appreciated thank you Ryan

  Hello!

  A few things for you...

  KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  http://supportforums.BlackBerry.com/Rim/Board?Board.ID=NewBlackBerryUsers

  http://NA.BlackBerry.com/eng/support/blackberry101/Setup.jsp#tab_tab_email

  KB03087 Configure BlackBerry Internet Service, BlackBerry mail and e-mail or account e-mail BlackBerry

  It is likely that some of the seller in the first element steps were not completed... those that must be made before continuing. I suggest to do it again. More... your friend got it on BES? If so, there are a few extra steps (in this picture) that must be made.

  Good luck!

• BlackBerry smartphones can not receive emails!

  My blackberry has stopped receiving my emails to gmail.  My carrier is T-Mobile.  I did this thing Service books to return several times, but don't know what it is? I send Service books but so what? I'm not clear on the process of the SB.

  I have also made many battery grips, no luck.

  I turned off my connections, turns them off the phone completely for a few hours and then, still nothing.

  Can anyone help?

  Thank you!

  Finally a solution that worked! T-Mobile and the customer service unfortunately were not able to help, but research in Motion (RIM) my phone manufacturer has solved the problem of e-mail! Apparently, the old version of facebook causes conflicts with the receipt of emails.  You need to go into your Options, Options, advanced, then Applications, then click on Facebook.  Click the menu button, then select modules then scroll down your list until you see "net_rim_bb_facebook".  Beside that, you can see the version number.  You must have version 1.2.0.35

  If you have an earlier version, delete Facebook.  When you remove it, you will be asked to reboot your phone.  When you restart, the facebook icon will be the "desktop" of your phone.  Click on it, and it will take you to the site, so you can download the new version.

• BlackBerry Smartphones BB Torch 9800 reboot continuously

  My son download game Ace Archer of the BB world yesterday and during restart, BB ended bad restart and now continually restart. BB was operating before the game download. Tried a hard reboot, tried out the SIM card and media and just boot with battery. I tried different battery without result. Does anyone have any suggestions as to what to do other than to take to a repair shop?

  Hello and welcome to the community!

  kkwhale wrote:

  My son download game Ace Archer of the BB world yesterday and during restart, BB ended bad restart and now continually restart. BB was operating before the game download. Tried a hard reboot, tried out the SIM card and media and just boot with battery. I tried different battery without result. Does anyone have any suggestions as to what to do other than to take to a repair shop?

  In fact, you may be able to retrieve it without the drastic recommendation above. I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, remove the offending application:

  • KB10040 How to view or delete applications on a BlackBerry smartphone

  Only in cases where the application has caused corruption OS a full reload of the OS should be demand... but if it's just a bad application behave, Safe Mode will allow you to remove it.

  Good luck and let us know!

• Torch of blackBerry Smartphones is automatically delete emails

  Hi all

  I recently bought a torch and set up two e-mail accounts that synchronize with Outlook.  My mails are now deleted from my torch, although sent are still there.  I changed the email settings is deleted after 60 days.  I read somewhere that I should disable wireless reconcile, but that did not help either one.  Does anyone have any other suggestions as the reason to have the blackberry is to connect with my emails remotely!

  Any help would be greatly appreciated.

  Thank you

  Amanda

  Are these emails that may have been deleted from Outlook, also?

  If they are deleted from your mail server, then the sync 'delete' is apparently also remove them from the BlackBerry device.

  In Outlook, you have a parameter to "leave messages on the server", you need to check that.

• BlackBerry Smartphones problems password change Email

  I recently changed my password by e-mail, however, when I try to change the password on my torch via Setup > e-mail accounts, "e-mail accounts" does not open upward. I can't even add another e-mail account to the device. I click on the 'E-mail accounts' button and the timer will light up briefly for a second or two, then nothing.

  I can open all other buttons next to the 'email address' as 'Blackberry Messenger' "Wifi" etc.

  Hello Maddog234567

  Welcome to the Forums of the BlackBerry Support

  First try a battery pull reboot by removing the battery while your unit is on, wait for a min. and then reinsert it, after reboot go to installation email options and see if that helps.

  If this fails you can use your BIS Carrier site to add / modify your e-mail account or use your BlackBerry browser, go to www.blackberry.com/integrate to add / edit an e-mail message.

• BlackBerry smartphones can not access email POP3 with Blackberry, but works fine in other e-mail clients

  My company recently moved hosting of emails to a new dedicated server (with Lunarpages - www.lunarpages.com).

  We have normal, ordinary POP3 e-mail accounts that is accessible through any regular desktop mail client (Outlook Express, Thunderbird, etc.)

  I put one of these accounts successfully on my Torch 9800 last week and had no problem. Yesterday I deleted this account in order to demonstrate to a co-worker, how to add a new account, and I could not add a new account by using the same parameters since.

  This isn't a problem of carrier or to a particular device (tried on several media and several BB devices, all without success), but it's a specific problem Blackberry. It is limited to my dedicated server as well, not all servers hosted by Lunarpages.

  I know I put the correct settings in the account name, e-mail server, etc, because this worked on my flashlight and the same settings continue to work correctly with other phones and email clients.

  I suspect that there is some kind of disagreement between my server and BIS. Can anyone suggest what the problem could be here still, or even who I should talk to? My service provider is unable to help because it is not specific to them and my Lunarpages server provider is completely baffled. Please, any suggestions are welcome!

  Problem solved.

  If someone needs to know, http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11036 describes the IP addresses that must be unlocked in order for the BIS interact with a mail server.

  However, DO NOT included on this list has been 74.82.80.0/24, another server RIM, I discovered this morning had been blocked by my server. This list has been updated end of 2011, so I guess they changed things since then. Anyway, once I unlocked which will, everything works now.

• BlackBerry Smartphones BB Torch no access by e-mail to set up on the replacement phone

  I just got my Bb Torch 6800 replaced by orange due to a failure of the touch screen. now when I try to configure my email accounts, it takes me in a screen "current users of ' request that my user name and password. (I guess that means my name of IVS and the password) on entering I get say error message - "the user name is not valid. A user name must be at least 4 characters." So I can't go any further! I know my username and password work as I can log in to the Blackberry web site with them and view my details. I spent 4 hours today with Orange "helpline" and they seem to have an idea as well as me!  Can anyone help?

  Hello and welcome to the community!

  In fact, what is sounds like is that Orange has not completely shifted all of your services to the replacement device. They do that on their own system... There is nothing you can do on your side. Unfortunately, you will need to persist with them, but be careful what you get scale within their specific BB team, who will have the knowledge and training to solve this problem. If they can't, they can still increase in BlackBerry even more support to get it going. Do not let you fob OFF... you PAY for your services and support, which they do not currently deliver to you.

  And then... what of your BBID? That should have been first and would have brought your configuration on the new device. Who is not properly? You would be configured, in the new device, the same references to BB accurate ID you had on the old device...

  Good luck!