BlackBerry Smartphones BBID

I got a balckberry "BOLD", I was previously on a contract sim card but cancelled it and today had a sim pay as you go, the phone is unlocked, so he accepted sim card. But when I turned on my phone he asked to sign in my BBID, I did it, but he told me that it does not correspond with the details. The information is correct, as I am able to connect with my BBID online. I have important pictures on my phone that I just can't lose, I can't access anything else on my phone other than this page, I let an attempt! Someone please help

Hi, thanks for the answer

I was able to put my old sim card in the phone and connect it to your laptop and download photos and contacts off the coast of which I wanted to keep. Then, I entered my old sim and to create a new BBID. But the phone works very well and all the images are stored safely for future incidents. Thanks again for the quick reply and advice you gave

Tags: BlackBerry Smartphones

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    cmarks96 wrote:

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    (receive a recording message in your message)  After receiving another battery pull reboot, then try again.

  • ID blocked BB blackBerry smartphones

    Hello

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    Hello

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    BlackBerry Smartphone must be wiped before Security transfer of property

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    Kemozah1 wrote:

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  • BlackBerry Smartphones cannot lock the phone through blackberry ID

    Hello

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  • Password blackBerry Smartphones Forget bb id and how to save all contacts

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    Hello and welcome to the community!

    For backup of your contacts from your Yahoo account, you will need to disable wireless synchronization.

    Go to contacts > Tap on the BlackBerry key menu > options > look for the e-mail account > tap on it, you will see the wireless sync if it is on you will see a control on the right uncheck it > click on the BlackBerry Menu button to memorize.

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    http://www.BlackBerry.com/BTSC/KB24062

    Step 4. How to confirm a BlackBerry ID account
    http://www.BlackBerry.com/BTSC/KB34137

    Before you create a new BBID with a new e-mail test by removing the current BBID account it is required to use this e-mail even to create the BBID.
    How to reset the BlackBerry ID account used with BlackBerry and BlackBerry smartphones
    http://www.BlackBerry.com/BTSC/KB36188

    If it helped you, click on like
    If my answer helped you, please click "Options" next to my post and mark it as resolved. By clicking the "thumbs up" icon near the bottom of my answer would be appreciated also.

    Good luck and let us know!

  • BlackBerry smartphones I want my BBM back! BBM contacts switched between two phones I own, my wife and me

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    Hello and welcome to the community!

    Sharing the same e-mail address is no problem... e-mail systems is generally accessed from multiple customers, and the application of enamel on the BB is just another type of e-mail client.

    But, if you meant that you share the same BBID on both devices, then it indeed is probably the cause of the problem. It is inadvisable to associate a BBID to more than a SmartPhone BB. Strange things can happen, including the tangle of BBM contacts, as has happened to you.

    Since BBM7, BBM contacts are not stored on the device itself... on the contrary, they are stored "in the cloud" with the BBID. Before BBM7 (indeed, "a couple of years"), the BBM contacts were stored on the device itself and therefore would not mingle if a BBID has been shared between several BB devices.

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    1. Decide which of the two devices will retain the existing BBID
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    4. Once you have this backup, you should separate this another BB the BBID existing and create a new brand for the single device
      • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet
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  • Error of BlackBerryID blackBerry Smartphones and to protect

    I received a notice to upgrade BlackBerry ID.

    I did it.

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    giuliano1969 wrote:

    In the first and the second time I tried 5 steps THAT BBID has been installed (downloaded on Appworld), but in other attempts BBID does download no BBID more.

    "attempts"? I don't understand...

    giuliano1969 wrote:

    My company does not help me for the specific App problem to my terminal.

    There is no sound wireless problem or a bug.

    In fact, the one that your provider tells you is wrong. Your carrier is responsible for the delivery of all services on your device, which is BBID to 100%. As a result, they are also 100% responsible for all official support for all services you pay for. Consider... you don't pay them... and they deliver. Only, they (your operator) have access to their systems to verify what is happening. Only they (your operator) have access to the formal escalation chain so that your problem could receive official assistance from BlackBerry. Please see this "sticky" post, and the son to which it connects, for more useful information to guide you as you go:

    I hope that this information will be useful to you.

    If you want yet to try to seek a formal support, then your next step would be a full reload of the OS on your device. If you want to try that, then please conduct and first review the backup process discussed via the link below in my sig auto on this post.

    Once you have a full backup, then the easiest way is to, on a PC (you can't do this on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry smartphones please help me

    HY,

    Translation by Google:

    Everything began to be replaced by an old mobile Blackberry Curve 9300 for a new 9300
    Initially, I connect my old laptop to perform a backup.
    I connect the new and restored with the old backup.
    And starting problems:
    Initially I have found all my applications, after a ride on this forum B and am active Blackberry option. I thought that I had on my old laptop...
    But I'm still all of the missing Blackberry universe.

    I connect my Blackberry Desktop, it tells me I can do an update from 5.0 to 1419 Pack Update pack 6.0 1879.

    But the problem and not the update bug.

    Following error message:

    An update to the Blackberry Desktop software component must be installed before proceeding. I'm okay then after seconds qqs:

    An error occurred during the update of your software
    The list of applications on your device is have been downloaded.

    However, I take things and I have zero reset my laptop with a factory reset.
    I past either directly through the laptop and the laptop tells me that there is no update available.
    So at the moment no update my software.

    Then I try to reopen a Blackberry ID session and still the problem:

    I know that my email user, I maintain the Blacberry ID confirmation email, but I forgot the password.
    I requested a new password, he asked me the secret question. I answer and it crashes with the following messages:

    You have reached the maximum number of authentication attempts with your credentials. For security reasons, this feature has been blocked for 15 minutes.
    or else
    You have reached the maximum number of authentication attempts with your credentials. For security reasons, this feature has been locked. If you have forgotten your password, use her you forgot your password feature to select another.

    What should I do?

    Please help me!

    Hello and welcome to the community!

    You have a lot of questions... so it is difficult to separate. I'll try both, I think I can identify:

    Please see this post "sticky" for useful information about your situation BBID:

    I hope that this information will be useful to you.

    With respect to the update/reload of your operating system, the easiest way is on a PC (you can't do this on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

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