BlackBerry Smartphones BBM do not send messages

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• BlackBerry Smartphones BBM will not send or receive calls even when I have other PIN codes

  Hi I am a new owner of a Blackberry Curve 8520 and I can not get my BBM to connect with my sisters phone no matter what we do. We tried to analyze our bar codes and put our pin in each of the other phones and nothing works... His phone is a "BOLD", but she has a lot of contacts already added to his and I can't get an added...

  Anyone has any ideas... Thank you

  Check if you have data. If you do not, you can not send data prompt or accept them.

• BlackBerry Smartphones bbm will not work

  Hello
  I recently got a bb curve 9360 and my bbm will not work, it loads fine but I did not receive any request that someone sends me and if I send them one he returned just like pending friend request but they are not receive the request, where mistaken?

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.

• BlackBerry Smartphones BBM works not

  I'm unable to receive prompt and do not receive my guest, short my BBM does not work since I got on the phone, what do I do?

  Ah... Well it is a whole different kettle of fish, indeed! I couldn't verify that anything since, in your profile you have listed a bunch of numbers as your company... of invalid data, so I can't check anything at all.

  Further... How the hell would I change the compatibility of your BB? You realize, I hope, that by posting on this forum, you ARE NOT in any way, shape or form supported or even communication with anyone of the RIM, not you? It is a community of users... not an user-to/from-RIM for any communication channel either.

  If you have several things to worry about now...

  ACE - SEM says:

  I talked to my service provider and they said there is nothing they can do cause uses currently the phone was made for other specific service provider that uses, so they can't change my settings.

  If it's the words they used, they are not quite accurate. Any BB can be used on any carrier that is running the same radio frequencies that the BB is capable of (and I have no idea if your in are such). But, to bring you a BB on a carrier network that they don't sell, there are several obstacles to overcome:

  (1) the carrier must say 'yes' to the fact... they are owners of their network and have every right to say what devices will be allowed to connect to it. If they say 'no', then it's the end of it.

  (2) you must be sure that your BB is properly unlocked since its origin manufactured for carrier... see this thread useful for more details:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/unlocking-your-BlackBerry-gu...

  (3) you must get all our voices works on the carrier, before you even try anything on data level services

  (4) you must be a subscriber of the carrier, a plan of sufficient data to enable BB exclusive services that you wish to

  5 (a) if the carrier directly supports your specific model BB, then you can proceed to the registration of the BB on their network, generating adequate for your BB service book delivery and treatment of the function.

  5 (b) but, if the carrier does not directly your BB-specific model number, then the challenges are much more that most of the carrier's systems will deliver, for BB, the service books required to enable BB exclusive data services, even if you have subscribed to them.

  So, based on this, your BB may or may not ever any function on this carrier network. It can be quite difficult to achieve, especially if 5 b applies. Then take a look at this and decide how you want to move forward. Most people end up just buying a new BB if 5b applies.

  Good luck!

• BlackBerry Smartphones BBM is not available in APP world.

  Hello

  My BBM has disappeared from the BB app world, even if I type Blackberry Messenger in the search engine of the app world it shows a few apps from third party bt not the BBM real application itself...

  I currently have 6.2.0.56 BBM version and therefore cannot be updated to BBM 7...

  A few weeks ago, BBM is available for download on App world bt, it was still 6.2.0.56 version not BBM 7. .and BBM 7 released by RIM in December. Now its gone compleletly.

  I will stay in India... If BBM 7 not made available to the Indian BB users by RIM? and when it will be available?

  Or there are some issues with App world?

  And also done BB travel works in India coz I know for cards is BB n traffic BB does not.

  Thank you.

  The reason is that carriers in India have not agreed to support the voice feature of BBM again.

  You should complain to your mobile service providers.

• BlackBerry Smartphones "BOLD" will not send SMS

  Hello

  I have a problem with my "BOLD" which has developed recently. Always when I try to send a SMS it will not send, but mark it as 'pending '.

  It worked allright until a few days ago...

  Does anyone have an idea?

  Thank you

  Simon Tiziani

  For starters, do a battery pull reboot and try to send a new one. Seemingly in trouble of many little glitches.

• BB10 blackBerry smartphone users can not open messages Bold 9930

  can anyone help? I see so many people with similar problems, but no answers... my problem is: most of my friends who have a bb10 cannot open my bbm messages. whenever I have send a message and they try to open it it blanks off-farm their entire bbm dwn and brings back them to the home on their phone screen. but I'm not getting a red x, I get a tick, D & R (as they attempt to open the msg it marks it R on my bbm) also my profile picture is empty on my bbm friends once this happens. I have only one user bb10, that I cannot msg.

  I uninstalled bbm & who did not

  I did a cleanup of security and who worked for a while, but as soon as I reinstalled 3 possibilities - bb trip, accu weather and whatsapp, it began to do the same thing again. I recently installed accu weather but the others I've had for years, even if I installed accu weather there is at least a month.

  I just discovered that it was caused by a profile picture that I put as my display pic.

• BlackBerry Smartphones BBM feature request: blocking messages broadcast

  I searched this forum and (surprisingly) not found references to what is perhaps the most annoying 'feature' that LINE has implemented since I've owned a Bay. In providing the function of dissemination in the new versions of Messenger, my berry is now subject to the same stupid, irrelevant, spam stupid and/or non-original jokes/rumors/prayer-request type that I keep vigorously against my Inbox. However, while I can set up filters and rules to block these unwanted e-mail messages, there are no these controls don't present in BBM and the only way to effectively counter offenders is to remove them from your list of contacts, which is a sledgehammer vs. nut solution, to say the least.

  In my contacts list, there are some people who regularly send such messages and then there are others who are completely irritated by them, like me, but then make the situation worse by sending broadcasts aggravated, bad character complain the previous messages. When you have a couple hundred contacts, it can really become quite ridiculous sometimes day when a popular joke or even walked around.

  So, I would ask that the BBM dev team seriously investigate add an option 'Block' diffuse - ideally on a per contact basis, but I'd settle for a solution like all or nothing, as I am willing to sacrifice the 1% of useful messages that I receive if it spares me the disturbance of other 99%. If my own list of contacts is something to go, I'm not the only person who'd be enormously grateful for it to be implemented as quickly as possible, or I'm the only one grinch in the building?

  I just want to remove these shippers from my BBM contacts list. If they ask why, I tell them the truth.

  Problem solved for me.

  in any case, send your suggestion to [email protected]

  ON-BOARD staff comb actively these forums to get suggestions.

• BlackBerry Smartphones BBM does NOT work:((-Cannt écriture & lire que le msg est venu dele de BBM:(()

  Hello

  My BBM n Blackberry worked so well, but suddenly I do not understand what is it

  Now,.

  BBM doesn't work )

  I can see my list I can see my profile and the profile of my friends, but cannot write anything and can't even open to read the messages that come from BBM surveys

  I see some msg come from the BBM but, given that the cat is not opening I ACITN read & write(())

  -SMS works.

  Is there anyone who knows how to fix this?

  (

  First thing to do is to remove the battery and reinsert.  Have you tried that?

• BlackBerry Smartphones BBM do not change the display picture

  I noticed that when I try to change my display picture that does not actually updated in the network. In other words, people still see my old picture instead of the new. Now, it's happening for multiple users on my BBM. I see people update their profile messages complaining that their isn't changing either.

  I thought it was something related to the carrier, but people who use different carriers have complained about the same. Can you please advise or worsen it?

  I am in Nigeria, and I'm on Airtel network. Thanks in advance.

  The problem has been fixed. I can now change my display picture. I guess it was a temporary problem. You can try yours now and try it with a different one that you have your display picture...

  I guess the moral of the story is, if many people with these problems a bit, just wait a bit. the folks at RIM will be noticed & repair.

  Deuces!

• E-mails of blackBerry Smartphones shows do not complete message BB 9320

  I have a BB 9320. When I try to read an email sometimes I can scroll upward, sometimes I can't. This can happen with the same email. If it does not depend on the size of the e-mail message.

  Hi keith13

  Welcome to the Forums of the BlackBerry Support

  First of all, try these steps on your home screen, open the browser > press the Menu key > Options > on this screen of scrolling down to clear browsing data (mark all fields) and then click clean now.

  Once this is done do a battery pull reboot by removing the battery while your device is turned on, wait at least a min. then reinsert this return, your device can take a long restart. After the reboot please check again if you are able to view these emails correctly.

• BlackBerry Smartphones BBM deleted not being not able to download

  HII, I have the Curve 8520 with OS 5. I tried to upgrade my BBM when because of an emergency, I had to cancel the download. After that the BBM worked well for as 15hours. It was when I tried to open a BBM group which was shown a restart option. I rebooted after what uninstalled the entire application. I can't find it on the app world. Or when I am trying to reinstal it is installing. It displays an error. Everything else works fine. Can you people suggest a solution or give the name and address of the nearest BB service center in Delhi. Thank you!!

  Hi Arun,

  Welcome to the BlackBerry support community forums.

  BBM 7.0 is not supported for OS 5.0 device, but it will be available sometime next time. You can download and install the old version from this link-

  http://mobileapps.BlackBerry.com/DeviceSoftware/entry.do?code=bbm6

• BlackBerry Smartphones bbm 6 not able to download

  Hey guys, my friend messed with my ohone and deleted my bbm version 6.1 something

  the new bbm came out today (bbm 7) and it does not support my phone because I have a 8520 (os5)
  and now I can't download bbm on my phone since 6.1 is no longer available. desperately need help, please come back

  Hi shivemb,

  Check the link for the download of BBM http://mobileapps.blackberry.com/devicesoftware/entry.do?code=bbm6 below

• BlackBerry Smartphones bbm does not work after transfer number?

  Hi I have a torch blckberry 9810 and bbm worked very well yesterday my mobile company has transferred my number from my old provider and now everything works but bbm I get a red watch and her blackberry saying not connected to the internet I have tried to take out the battery and all the setting seems ok HELP PLEASE!

  It is not a question of addons...
  I see talk talk sells a model of curve with a BlackBerry data plan for 25GBP, with 4 GB/month. http://mobile.TalkTalk.co.UK/handsets/BlackBerry-Curve-9320-white#large

  Contact them and tell them that you want to use the internet and the AppWorld on your 9810.

• BlackBerry Smartphones BBM does not work

  Hi I just got a Curve 3 G and made a dataplan and get all applications except for the BBM I invited people nd people invite me, but nothing reaches both sides? Am I missing something?

  If you have a data plan in which every other BlackBerry feature works correctly, BBM should be included in it.  If such a plan exists where you pay separately for BBM, I have not heard of him.

  You should return the service on your phone directories to make sure that your BlackBerry knows how to handle correctly the BBM.  The article below describes how to do this.

  http://www.BlackBerry.com/BTSC/KB15402

  Let us know your results.