E-mails of blackBerry Smartphones shows do not complete message BB 9320

I have a BB 9320. When I try to read an email sometimes I can scroll upward, sometimes I can't. This can happen with the same email. If it does not depend on the size of the e-mail message.

Hi keith13

Welcome to the Forums of the BlackBerry Support

First of all, try these steps on your home screen, open the browser > press the Menu key > Options > on this screen of scrolling down to clear browsing data (mark all fields) and then click clean now.

Once this is done do a battery pull reboot by removing the battery while your device is turned on, wait at least a min. then reinsert this return, your device can take a long restart. After the reboot please check again if you are able to view these emails correctly.

Tags: BlackBerry Smartphones

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