BlackBerry Smartphones BBM icon disappeared...

All of a sudden I have no BBM on my 9670. I tried to download it again, but the message said that my (OS6) operating system is not supported. I check the OS updates and I'm using the latest version for my device. Help, please. I need my BBM!

You have no BBM, or there is no BBM icon?  Let's first make sure you he disappeared completely from your phone, then we'll see it reinstalled.

From your home screen, go to Options > device > management applications and air to BlackBerry Messenger.  If it is listed in the list, select it with the cursor, press the menu key and select Remove.  Now that we are sure he disappeared, the battery while your phone is turned then replace it.

Your next step is to go to www.blackberry.com/messenger from your phone's browser and download it again from there.  Try and see if you get the same error message.

Let us know if that helps you.

Tags: BlackBerry Smartphones

Similar Questions

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    __________________________________
    Click 'Like' If you want to thank someone. If the problem is resolved to accept it as a 'Solution', so that others can use it.

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    Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

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