BlackBerry Smartphones BBM icon has gone and blocked my phone!

I recently downloaded the new update for BBM. To find once installed the icon disappeared. I look everywhere and found that his truly disappeared. I read the reviews on App world and its happened to many more people. The problem is that this bug also blocks other applications that are linked or are invited to make a link to BBM. I did now of many pulls batery to restore my phone! Please let me know ways to solve this problem.

Thank you very much.

  1. Then, go to Options > device > Applications and scroll the Messenger app and do not click it, just highlight it. Click Menu > delete and remove the application.
  2. Now, do a restart: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.
  3. Finally, use your BlackBerry browser to go to www.blackberry.com/bbm and download/install again the Messenger application.
  4. After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

Tags: BlackBerry Smartphones

Similar Questions

  • Contacts and blackBerry Smartphones BBM icon disappeared

    I downloaded a new version of BB Appworld a few days ago, and since then my BBM icon and contacts have disappeared. No luck, I looked in the Instant Messaging folder, the apprlications and the downloadswith. I took the battery and released on the phone so many times and failed. When I look in my APPS list, is to show that I have installed the BB Messenger, but then when I click on it, I don't see's comments, recommend and screenshots. I tried to see if I can uninstall and then download it everywhere, but I was not able to do it anymore. I tried to work with the technical support of my carrier without success. Help, please!

    1. On your BlackBerry, go to Options > advanced > Applications.
    2. Highlight BBMessenger and click it, just highlight it.
    3. Press Menu > delete. Leave it to delete.
    4. After that is completed, make a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
    5. Now, after reboot, use your browser to BlackBerry to access this URL: www.blackberry.com/messenger
    6. Click on the link to download it... don't go back to AppWorld to download, do it right from this URL.

    Let me know what happens.

  • BlackBerry Smartphones BBM icon disappeared...

    All of a sudden I have no BBM on my 9670. I tried to download it again, but the message said that my (OS6) operating system is not supported. I check the OS updates and I'm using the latest version for my device. Help, please. I need my BBM!

    You have no BBM, or there is no BBM icon?  Let's first make sure you he disappeared completely from your phone, then we'll see it reinstalled.

    From your home screen, go to Options > device > management applications and air to BlackBerry Messenger.  If it is listed in the list, select it with the cursor, press the menu key and select Remove.  Now that we are sure he disappeared, the battery while your phone is turned then replace it.

    Your next step is to go to www.blackberry.com/messenger from your phone's browser and download it again from there.  Try and see if you get the same error message.

    Let us know if that helps you.

  • BlackBerry Smartphones BBM icon missing

    I got a Blckberry Curve 9360 for Christmas and I couldn't have BBM until he changed. I had to wait until January 24, so on that day, I deleted the icon, as I did before, but now it says installed on Blackberry app world and I have no idea how restore it, I tried the Desktop Manager but I do not know how I would do with that. Can anyone help?

    Hi BethMaisie

    As suggested in your BlackBerry browser to www.blackberry.com/bbm Explorer to download BlackBerry Messenger on your device.

    Try and let us know.

  • BlackBerry Smartphones calendar icon has disappeared from the screen

    Torch 9800.

    Calendar icon has disappeared from the menu display.  I have synced with desktop calendar so transfer the log events are going to the device and reminders for events are appearing.  without an icon I am unbale to make journal entries in my phone. How to restore the icon of the menu display calendar?  Thank you. Robyn

    Thanks for sharing everything you already tried... any information help so avoid redundant orientation.

    Please, dig deeply and carefully on all the home screen panels, subfolders, etc... It is easy to accidentally move an icon to a different location. Also, you dig, please make sure that "Show all" is active, just in case you've hidden inadvertently to the icon.

    Good luck and let us know!

  • BlackBerry Smartphone camera icon has disappeared from the home screen. How can I add it back?

    My camera icon has disappeared from all my screens.

    If I use the search function, I can locate and use it.

    Why can't I put the camera icon, press the button of my bb and have an option "add to home screen"?

    I think that 'reset all my icons"can solve the problem, but leaves me with a bunch of fun re-customization.

    Are there no better solution?

    Thank you very much!

    When I did it before, he has not yet shown on the list I think you should MENTION and I checked the properties to, somehow, and the 'hidden' checkbox was not checked.

    But when I tried it now, I see that it is a little different from what I had tried - it worked! Thank you!

  • BlackBerry Smartphones BBM wouldn't load and will not erase

    Upgrade tp BBM 8.5 on my "BOLD", BBM wouldn't load but appeared in Blackberry World under my Apps without problem but no icon, just no connection and the people could not send my BBM. I tried Delete under Application Manager, rebooted phone and Messenger BBM was no longer in the list, but was still part of the Blackberry world so would not allow me to recharge. Do you have a hard reboot the thing same handset. I have now tried various methods to try to solve this problem, but 8.5 BBM will not completely himself clear of my camera. All my programs that were associated with BBM no longer work, so I find myself with a half stupid smart phone

    Open BBWorld and hold down the ALT key and type r s t

    That should reset itself BBWorld.  Then, try to open BBWorld and see if she will let you download.

  • BlackBerry Smartphones new icon has appeared

    After 2 years with my 8330, this morning, I received a new message icon.  It shows a 'happy face' with the Red Star indicating that something is there and the figure '1', indicating that there is one of these things.  The problem is that I have no idea what that something is.  It doesn't seem to be an email, an SMS, or anything else I use.  And the manual is silent on this icon.  Any help?

    I understand later.  Blackberry Messenger, with a troll, is trying to contact me.  All resolved.  Thanks for the idea.

  • BlackBerry Smartphones BB Apps error 603 and unstable 9900 phone with 32 GB uSD card

    I just got a new BB 9900 phone with 32 GB uSD card.  Since Saturday, I get a lot of error 603 (KB23951) and the phone also frozen with several applications apps.

    I generated an event log file.  How can I send this file to the technology of BB?

    Hello and welcome to the community!

    There is no direct communication channel for you to receive the support of the RIM. Instead, you must work with your carrier because they are responsible for all frontline support to their customers, and only they can case degenerate RIM that they cannot solve. Therefore, the answer to your question is to first speak to your carrier for official support, and if they need climbing to the RIM, they may or may not request the file.

    Good luck!

  • BlackBerry Smartphones BBM deleted and I want to get it back?

    Hi my name is Brandon and I have a Blackberry 8330 from Verizon. I tried to download the new BBM 5.0 and after the download was finished and my reboot of the phone, my regualr bbm icon had disappeared and it has been deleted! I want to know how can I reinstall the bbm that accompanies the orginallay with my phone. anyone could help would be nice appricitaeted!

    Visit this link:

    http://smartphonenation.com/2009/07/download-the-new-BlackBerry-Messenger-5-0-OTA/

  • Call blackBerry Smartphones Wifi icon disappeared

    I have a Bold 9900 and had wifi calls (voice of BBM) installed and working for months. Recently, my voice BBM icon has disappeared. How can I reinstall? I have to delete BBM and install again?

    Hello Mac and welcome to the community of BlackBerry Support Forums.

    Sorry to hear that you are having a problem with BBM.

    Under Options > device > application management, which is the Version listed BBM?

    When you go to www.blackberry.com/bbm on your device browser and go into install BBM, do you have a prompt to replace the same version or install a new one?

    Thank you!

  • BlackBerry Smartphones BB Curve 8520 (call and network problems)

    Hello

    Recently, my BB Curve 8520 got damaged by water & with immediate support from a local vendor, it got fixed.

    Just after 2 days, it has some issues of appeal & off-grid chess. To validate the question with the handset, I checked the SIM card even with other mobile & it worked perfectly.

    Now,.

    Should I go to an authorized service center to solve this problem?

    (If Yes, then please suggest a BB in Vadodara official service center.)

    OR

    Do we not have an easy solution?

    Thank you

    Kailash-

    Hi shahi_kailash

    Welcome to the Forums of the BlackBerry Support

    Check here and locate the authorized Service Center near you, service centers for the BlackBerry Smartphones in India . But FYI as much as I know they will fix all the water damage to devices.

    You can contact any local Mobile repair shop and see what they can offer. But more often in a water damage repair BlackBerry smartphone will cost a lot and you can't guarantee that it will work perfectly over a long period, you may experience the same problem right now or a new. So I think better to buy a new device or an opportunity instead of this unit damaged by the water.

  • BlackBerry Smartphones missing icon

    I had to do a reset on my phone, as it has been very slow and kept in freezing but my blackberry email account icon has now disappeared. Anyone know how to get it back?

    amy_w wrote:

    I did a cleanup of security

    Is not reset. Two different things.

    Since you have wiped the device, you must always push your Service books to the BlackBerry.

    See my points above.

  • Since some recent updates the language icon has disappeared and I can't find a way to restore.

    Original title: additional language problem

    I have been using the English and Russian languages on my laptop that I could choose out of an icon in the taskbar which read IN or RU according to the language used. Since some recent updates, this icon has disappeared and I can't find a way to restore. All proposals/solutions would be welcome.

    I have been using the English and Russian languages on my laptop that I could choose out of an icon in the taskbar which read IN or RU according to the language used. Since some recent updates, this icon has disappeared and I can't find a way to restore. All proposals/solutions would be welcome.

    Hello

    See the following article to support the display of the language bar.

    The language bar (overview):

    http://Windows.Microsoft.com/en-us/Windows/language-bar-overview#1TC=Windows-7

    If it does not, see the previous question.

    Language bar missing from the taskbar:

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/language-bar-missing-from-taskbar/bbff6b32-e4f6-4237-b4d3-255a067c2bf2

    Concerning

  • BlackBerry Smartphones BBM is gone on my 8310 and I don't use the desktop software nor have I tried to load the beta version from 5.0

    Hello

    I have a Curve 8310 running v4.2.163

    I am a Mac user and do not have the desktop software.

    Yesterday I dropped my phone and the battery jumped, after replacement, BBM icon disappeared and could not be found, most of the posts I've seen says to reinstall the BBM Office but isn't an option for me.

    Please help, I feel naked without BBM

    Welcome to the forums of liliane

    I propose two options for you:

    1 find a friend with a PC and install the Desktop Manager, load BBM from there

    2. go to the store of your operator and they can do it for you

    I think www.blackberry.com/messenger from your phone can also allow you to load it, but I think it can only be for BBM 4.0 and 4.1.

Maybe you are looking for

  • Volume up button does not work like the shutter of the camera

    I have an iPhone 5 with iOS 9.2.1 (13D 15). The volume up button does not work on it like a camera shutter. I think that it used for, and iPhone to my wife 6 with the same iOS version works fine. It is a problem, because I am using this phone with a

  • Whenever I play a game it glitches on

    If a few days earlier, I wanted to play minecraft and it worked very well, nothing happened but then I looked at how to make your computer run faster and I did all the steps I went back to minecraft and I worked very well still but then today, I was

  • iPad battery life

    It seems that the battery on my iPad, I bought 11 months ago, seems not to hold his load. Maybe lasts for a few days, not continuous use of course. Even when it is off, it loses about 2% of load. Is this normal, otherwise what is the charge for a new

  • version of runtime common language 4.0.30319.0.

    Hello You try to run the Dell Diagnostic module, but it asks that the Common Language Runtime from Microsoft version 4.0.30319.0. should be in place. Cannot find all versions. Thank you Tom PS I am unsure of the category Forum and the correct Windows

  • transfer video from an SD card to laptop

    I recorded some video and photos on my Panasonic camcorder, I am now trying to transfer them to my laptop Acer Aspire 2920 (windows Vista). Regardless of the method that I use - according to instructions from camcorder or anything just take SD card c