Contacts and blackBerry Smartphones BBM icon disappeared

I downloaded a new version of BB Appworld a few days ago, and since then my BBM icon and contacts have disappeared. No luck, I looked in the Instant Messaging folder, the apprlications and the downloadswith. I took the battery and released on the phone so many times and failed. When I look in my APPS list, is to show that I have installed the BB Messenger, but then when I click on it, I don't see's comments, recommend and screenshots. I tried to see if I can uninstall and then download it everywhere, but I was not able to do it anymore. I tried to work with the technical support of my carrier without success. Help, please!

  1. On your BlackBerry, go to Options > advanced > Applications.
  2. Highlight BBMessenger and click it, just highlight it.
  3. Press Menu > delete. Leave it to delete.
  4. After that is completed, make a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  5. Now, after reboot, use your browser to BlackBerry to access this URL: www.blackberry.com/messenger
  6. Click on the link to download it... don't go back to AppWorld to download, do it right from this URL.

Let me know what happens.

Tags: BlackBerry Smartphones

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