BlackBerry Smartphones BBM works do not: /.

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• BlackBerry Smartphones BBM works do not to send messages

  Hello! last night I was Messaging on BBM and for some reason my posts stopped to deliver. I don't get the checkmark next to what I typed but no D or r it takes 2 hours to 6 for one of my messages arrive! This happens with all my BBM contacts I thought strange because I can receive their messages at once. I have whatsapp and I can text away normally and all my other apps work normally.

  Version BBM: 6.0.1.32

  OS: 5.0.0.979

  Bold 9700

  Thanks for your help!

  Hello

  Try a battery pull - while the unit is turned on, remove the battery for 15-30 seconds, then reinsert and wait for the device to reboot.

  If this does not help, go to Options > Advanced Options > host routing, Table and then press the BB menu and select Register now. Once your device has re-recorded on the BlackBerry network, go to your e-mail settings application, login if necessary, and then press the BB Menu key and select Service books. Return your service books.

  That should do it, but if not, let know us.

• BlackBerry Smartphones bbm works is not on my blackberry 9300.

  Hi I'm shirl.

  I just bought my first blackberry and I can, t get the bbm to work on it. When I send my pin code to friends that he does not get sent and when they send me all I get is pending, he has been like that since I got it. I never bought new but it hardley used.   It had windows live messenger on so I removed thinking it was not compatible with the two and made loads of restarts also. I'm on the 3 network I need to register the phone to their network to operate have friends asking this question and they say that their work striaigt far. Also of the probs with signature with my facebook account, it keeps telling me to contact the server Grrrrr, but I'll leave this question for another time thanks a lot if you can shed some light on what I'm doing wrong here. xxx

  You must communicate with three and activate the Blackberry bolt on.

• BlackBerry Smartphones BBM works do not on our Bold 9700

  I have two 9700 "bold" that will let me have BBM on both phones. It is said

  Your Blackberry ID blablabla is already associated with BBM on another device. You want your BBM information on your current device.

  Note: you can use your Blackberry ID with BBM on a device at a time.

  Then there two buttons device change or cancel

  Can someone help me?

  Thank you

  Hello and welcome to the community!

  I think the message is clear - a BBID by device. You must choose which device will keep the existing BBID and create a new BBID for the other device. If you select Cancel, it should allow you to move forward with the creation of a new BBID for this device. If it does not, you may need to WIPE the device in order to start over completely.

  Good luck!

• BlackBerry Smartphones bbm works is not on my blackberry curve 9300

  My blackberry 9300 curve doesn't let me go on the bbm app, but will not let me get friends! When I send my friends an application by typing it pin they don't get, but sometimes "PENDING" next to the axis y and when they addressed a request to me I don't understand and sometimes 'PENDING' on the screen next to my PIN, it certainly isn't there bbm because they had many other friends on bbm! I'm absolutely not despret to bbm, can anyone help!

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.

• BlackBerry Smartphones BBM works do not HELP

  I can't send messages, the Red clock appears, I tried to restart. I uninstalled and installed again. It still does not work. I don't see either of recent updates.

  BlackBerry knows service outages in many parts of Europe.  RIM technicians are working on the problem of resolution as soon as POSSIBLE.

  Hang on!

• BlackBerry Smartphones BBM works do not, strange thing is happening

  Hello...

  BBM is malfunctioning.

  That is the problem. I'm going to messege someone via new conversation in BBM. I send a messege and her livery.  now, here's the problem. I get a response, just is not in the conversation. It shows as a 'text' in my messeges tab, but it's a BBM conversation. so in order to read the entire messege which was sent, I have to finish the original convo and their open... I need to repeat for each message sent to me.

  What causes this?

  How should I do?

  I have a verizon pearl 8130

  Thanks for any help

  Anthony

  Hello!

  This never worked well? If so, then proceed as follows:

  With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• BlackBerry Smartphones BBM works not

  I'm unable to receive prompt and do not receive my guest, short my BBM does not work since I got on the phone, what do I do?

  Ah... Well it is a whole different kettle of fish, indeed! I couldn't verify that anything since, in your profile you have listed a bunch of numbers as your company... of invalid data, so I can't check anything at all.

  Further... How the hell would I change the compatibility of your BB? You realize, I hope, that by posting on this forum, you ARE NOT in any way, shape or form supported or even communication with anyone of the RIM, not you? It is a community of users... not an user-to/from-RIM for any communication channel either.

  If you have several things to worry about now...

  ACE - SEM says:

  I talked to my service provider and they said there is nothing they can do cause uses currently the phone was made for other specific service provider that uses, so they can't change my settings.

  If it's the words they used, they are not quite accurate. Any BB can be used on any carrier that is running the same radio frequencies that the BB is capable of (and I have no idea if your in are such). But, to bring you a BB on a carrier network that they don't sell, there are several obstacles to overcome:

  (1) the carrier must say 'yes' to the fact... they are owners of their network and have every right to say what devices will be allowed to connect to it. If they say 'no', then it's the end of it.

  (2) you must be sure that your BB is properly unlocked since its origin manufactured for carrier... see this thread useful for more details:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/unlocking-your-BlackBerry-gu...

  (3) you must get all our voices works on the carrier, before you even try anything on data level services

  (4) you must be a subscriber of the carrier, a plan of sufficient data to enable BB exclusive services that you wish to

  5 (a) if the carrier directly supports your specific model BB, then you can proceed to the registration of the BB on their network, generating adequate for your BB service book delivery and treatment of the function.

  5 (b) but, if the carrier does not directly your BB-specific model number, then the challenges are much more that most of the carrier's systems will deliver, for BB, the service books required to enable BB exclusive data services, even if you have subscribed to them.

  So, based on this, your BB may or may not ever any function on this carrier network. It can be quite difficult to achieve, especially if 5 b applies. Then take a look at this and decide how you want to move forward. Most people end up just buying a new BB if 5b applies.

  Good luck!

• BlackBerry Smartphones BBM & browser does not

  My BBM and navigation has stopped working.

  The phone is no longer turns on BOARD in the capitals. I have a package throiugh my network provider that is operational, but the phone will not change. I took it to my network providers store that tells all about the card sim works fine and think it must be a problem with the phone, he tried everything he could, but nothing could be done.

  Please someone help me because I am now at a loss with the use of my bbm.

  On connection management screen, click on the State of Services.
  What is the status of the BlackBerry Internet Service?

• BlackBerry Smartphones BBM works 100% in a new country.

  My 9360 was purchased from the store of blackberry, it was never closed. Just, I moved from Canada to New Zealand for a few months and have a plan here, with BIS, Vodafone. I can send and receive messages, bbm without any problem but since I'm here every invitation that I received when I click on accept it just says: pending (awaiting authorization), when I try to add the query is never received by them. All the requests I received are of ios or android users, however, I watched other people accept their application without any problem. I removed bbm and reinstalled but no progress. It's my main communication at home and it's upsetting not being able to talk to some of these people.

  Thank you

  Stacey

  Did you use the BBM on your phone to a Wifi in New Zealand, that this problem occurs when your phone is on a Wifi network?

• BlackBerry Smartphones Facebook works is not on the Torch 9800

  I was using my Facebook application on my device until the week without any problem, until one day he has looked just crash :/ I uninstalled the application with the intention to reinstall to see if that helps, or even to see if an upgrade is available. However, he won't let me not reinstall the app, and when I try to reinstall via my browser, it says that my device does not support! Conclusion the use of Facebook on the browser all the time really slow and boring so really would like help on how to get my app back and working again!

  You try to download again from the AppWorld?

  Do you have your WiFi connection on when you try to download?

  To do this.

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  Try the download from AppWorld > MyWorld > uninstalled. You see it Facebook?

  You've all tired using the BetaZone Blackberry downloads? You can register and download the latest version of the beta that works pretty well.  www.BlackBerry.com/beta

• BlackBerry Smartphones camera works does not suddenly

  Hi all

  I tried to take a picture yesterday to find that when I select the camera on my phone, I have just a white screen and the camera icon is gray shaded and cannot be hired?

  I always get the flash and geo tagging icon / scene mode icons and I am able to use them simply not capture icon.

  I had a range of different messages arrived saying that another application is using the camera etc and when I select video camera I get the message "the camera is use by another application, cannot start the video camera viewfinder."

  I ran the self test (which was a bit pointless) and he has just confirmed that the camera was not working.

  I tried to pull the battery with the phone on, but that does not solve anything.

  At my phone plugged on charge last night and when I woke up this morning and turned on I checked the camera again and it seems to work!

  I could take a picture and then I just got the blank screen again and were not able to make it work again since.

  I have not recently added all the apps or made any changes to the phone and it seems to have happened completely at random, as I did nothing extraordinary.

  I would really like to solve this problem without having to delete and re install the OS if possible but its is not in good shape.

  BlackBerry Torch 9800

  6.0 bundle 2647 (v6.0.0.600, platform 6.6.0.223)

  Look forward to any help that anyone can provide.

  Thanks for the tips, but for some reason any 9th / 10th (I lost count) battery pull I've done seems to have done the trick.
  Left the battery for an hour and the camera has been authorized since!
  Appreciate your response and good advice

• BlackBerry Smartphones email works, but not with BlackBerry

  Hello world

  I came across a rather strange problem, after some extensive research, I can't find any solution so I came here to ask if anyone can provide all the answers to this.

  I have my own email [field] and it works great, reception/sending emails emails and it works with my office etc. outside my BlackBerry - I go in BlackBerry email setup and enter all the details of the email, and it says

  'Not found e-mail address field. Email address * is not found. Please veryify that... »

  I checked the area and of the box DNS/MX records - all seem to be well (apparently), as the works of e-mail with Outlook and I can access webmail very well...

  It all started a week before, I don't know why!

  Hello

  Thanks for your help - the problem has now been fixed.

  I think the problem has to do with DNS records that I did a Checkup and Diagnostics said that the Reverse DNS was not correctly install, and after some research, I've added a PTR to the mail server.

  p. ex. x.x.x > mail.x.net

  mail.x.NET > x.x.x

  When I sent a message to my desktop client to another e-mail address, he said that my email has been updated with the index etc. As the spam filters recognize not (very probably) where my mail came, and this is probably the question with setting up email to work with the BlackBerry!

  Everything works now, probably a problem common among others - thanks for your help, much appreciated.

  Khyshen

• BlackBerry Smartphones SMS works do not normally abroad

  I have a unlocked 9560 "BOLD" of Blackberry from Verizon wireless. I got on the phone with me in Israel and got a sim card and via a carrier here called cellcom blackberry service. Everything seems to work fine except for SMS.

  When I text some people they never get the text and I get no rebound back informing me of an error. On the other hand, some people that I can the text very well. I think the problem has something to do with the country code and the 0 in front of all numbers here. All numbers are stored in my phone as such... 052-796-0124 code is + 972 but didn't cope. I can call these numbers without problem from my address book, but when I text there is no problem. When I get a text from people that I myself can't text, I can answer without problem to their original text. I can't start a conversation however. I tried to play with the settings of smart dial. I changed the country of Israel and tried leaving as the U.S. number. and saying that the numbers are 9 digits and do not dial 1. None of these options work.

  Any ideas here?

  I finally got...

  Even if you can make phone calls of fines with a number such as 0527960124 the SMS app requires the country code + 972 in number, and you must then remove the zero of the number... where + 972527960124. There is a little pain I have to reformat several numbers in my phonebook that I text often, otherwise its not so bad. It almost looks like a software issue or control that can be resolved in future versions of software.

  It's funny that voice calls will the two examples above are identical and both will shoot the same entry in the phonebook successfully, the text, however, is another story.

  Thank you the assistance.

• BlackBerry Smartphones BBM sends do not!

  Hi guys,.

  Has got 2 problems to be honest, so I'll start with the most important! Lately, my BBM was not send or receive messages when connected to the internet! It does on wifi and internet from Vodafone UK. It does now while I'm typing this on my "BOLD", which shows it is not that I am not connected to the internet because I am able to load a Web page and use internet requiring apps for example Facebook, MSN and twitter. Whenever I try to send a message, it comes up with the red square with a clock in it and does not send. Also, I don't get any messages, I can see the other person has read because he has this small r above the tick and says is written message, but no message is reflected. The only way to send or receive is to do a full battery, which becomes very annoying pull! Or to make a call :/ is there a solution? I'll add a comment the other problem once this has been resolved! Thank you

  Carrier: Vodafone UK
  Software: 5.0.0.86 2

  You have the latest version of BBM.

  You can backup your BBM contacts. Follow these steps-

  1. go to BBM
  2. Press Menu select Options
  3. Scroll down to backup management
  4. Save a backup of your contact: press the Save button
  5. Choose backup to remote or local files (remote backups are done by e-mail and local backup is done on memory card)
  6. Local press
  7. check automatically save changes to contact
  8. Back up now