BlackBerry Smartphones Blackberry 8800 with provider telering

Hi, I live in Austria, Europe. I have a Blackberry 8800 and recently had to change the provider (previously A1 Vodafone).

Now, I have a SIM "telering" (part of the group T-Mobile Austria) with a contract called "Großer Basta", which includes 2 GB data volume.

However, I don't know how to activate GPRS or EDGE for data transfer. The phone displays GSM only, I can phone and send (and receive) text messages, but I have NO e-mail or Internet access. Telering is not very useful, I'm afraid.

If anyone can help I would be very grateful, thanks in advance.

Greetings from Austria, Peter Pischler.

Hello Peter_987 and welcome to the community of BlackBerry Support Forums.

Looks like your PIN has not been implemented for the data with the new mobile network carrier.

If you go to Options>Advanced Options>host Routing Table, you have all the entries listed? Otherwise, if you do Menu > register now, you get the enrollment message?

If you answer no to any of these questions, then you will need to contact the current mobile operator and ensure that your data services are provided.

I hope this helps!

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