BlackBerry Smartphones Blackberry Curve 9360

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• Smartphones blackBerry Curve 9360 application connectivity problems

  Hi all -

  BlackBerry Curve 9360

  Smartphone (3G, WiFi)

  7.1 bundle 1133 (v7.1.0.336, platform 9.6.0.51)

  3G bands 1,4,8

  I got a Blackberry Curve 9360 during about 3 weeks now and until a few days ago had no problems wih it. The problem is with applications such as Blackberry App World, BBM and Facebook. When I try and BB app world it says open "finds it difficult to connect to the server Blackberry App World. Check your network connections, and then try again. "On Facebook, he said"we cannot reach the Facebook server at this time. Please try again later. (100)' and when I try and send a BBM it has a red X next to him immediately. Oh and I am also no longer receive emails. Yet, I can browse my internet no problem with or without Wi - fi. How can I fix? Thanks in advance

  Managed to sort, rung by virgin and they said that my blackberry services were "inactive" not sure how it happened, but there you go. Thanks for your concern.

• Update blackBerry Smartphones BlackBerry curve 9360 7.1 bundle 2039 download failed

  My blackberry curve 9360 7.1 bundle 1133 7.1 bundle 2039 refresh each time update failed. 10% or 26% download that he had failed. Me can't seem to update my device I using the last blackberry destop software 7.1 b42.

  Thank you very much its perfect work. But I can not download Skype and also do not have credit card then how to buy apps from the apps world

• BlackBerry Smartphones BlackBerry Curve 9360 problems?

  Salvation to people reading this, I wonder if you can help me with this problem.

  I have a BlackBerry Curve 9360 on OS 7.0. When I try to save on the handheld or computer, it crashes all the time until he actually finishes the back upward... Any ideas? Second, when I try to update the OS 7.1, the program on my computer or my phone freezes. I know he said it can take up to 2 hours or more to fully update, I waited 5 hours today and always, he didn't budge from the 8% mark... I really need assistance her guys (and girls if there is ).

  Help would be greatly appreciated!

  Hello world. I just fixed this problem. You need wipe your phone and as soon as its reset back, start the update on the Desktop Manager with the handheld is connected. Do a wipe, Options > Security > Security wipe > click on "Emails, Contacts etc." > check out two other options are unchecked > then type "blackberry". Once it did, run back and update of the Office Manager. It does not freeze so . Hope this helps

• BlackBerry Curve 9360 smartphones will not update to OS 7.1

  I have a Blackberry Curve 9360

  I have the latest version of the Desktop software installed and when it starts it ask me to update my OS 7.1

  I'm trying to update my camera above the BONES of 7.0 to 7.1 so I can get the hot spot option (as I successfully for our other 2 blackberries at home) and I get the error below:

  "An error occurred when downloading software for your device.  Please check your Internet connection or try again later, if the problem persists. »

  I tried the update of BONES from the site Web de Blackberry without desktop software being run but same error and when I try to update phone that only it says OS already up-to-date.
  

   

  I have same phone to default settings and tried reset but did not work.

  I tried to download just thesoftware

   

  9360AllLang_PBr7.1.0_rel2102_PL9.6.0.112_A7.1.0.746_Koodo_Mobile.exe

   

  and install but also did not work.  I followed the steps on this site by deleting the folder of seller etc...

   

  http://www.tech-FAQ.com/how-to-update-BlackBerry-OS.html

   

  and
  

   

  http://blackberryrocks.com/how-to-upgrade-BlackBerry-operating-system-OS/

   

  But in the Loader.exe my OS does not appear even after you search solotions to this problem and to try this I found.

  I also tried the stealth mode listed here but no question was fast I do my watch PIN

   

  http://forums.CrackBerry.com/desktop-software-F153/Desktop-Manager-not-showing-OS-files-application-...

  OS 7.1 has the wifi hotspot which is the main reason I need like where I live the only internet I can get is through cellular service.

  
  Please advise, thank you for your time and I look forward to your response.

  Darren

  dcs3099 wrote:

  I have remove the vendor file and when it does not also remove the device file but still does not work.

  DEVICE. XML is not relevant (but should not be removed). But there are 2 name of the SELLER. To remove, XML files not not one... Please check back.

• Update blackBerry Curve 9360 OS 7.1 smartphone problems

  Could not find discussions with this problem, so here goes...

  I'm moving my T - Mobile Curve 9360 to OS 7.1, so I try updates, either the wireless or connected to the desktop computer by using the site Web of BB and Desktop v7 software.  Each time, he tells me that my phone is up-to-date, even if I'm running OS 7.0.0.319.  The only other version indicated available is only one I have already.

  You can provide any help would be greatly appreciated!

  Hello!

  Please see the download portal official to know what OS packages each carrier has released and therefore supports:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  In addition, at the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for each model. You can use as a reference as you go along.

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Update of Smartphones from blackBerry Curve 9360 - lost all ringtones

  Hi all

  yesterday I updated my BB Curve 9360 to software version 7.1 Paket 2814.

  Unfortunately I lost all my standard ringtones and I have found no solution to get back them. The only way is to buy new.

  Does any body know a fix for this?

  Thanks in advance

  Concerning

  Ingo

  If you like everything about the new operating system but miss ringtones of your previous operating system, I suggest doing a search for "download ringtones BlackBerry OS6" (or whatever OS you had). I know that CrackBerry has always a selection of ringtones to download along with instructions to do so.

  I hope that helps you.

• BlackBerry Curve 9360 - BIS Gmail - smartphones not to receive e-mail

  Hello!

  New owner of a bb, have not yet found the answer to my question on the forum.

  I have a Curve 9360 with two email address of the BIS. A post of administrator and Gmail. It has worked well.

  For 2 days, I get e-mails from Gmail by BIS and push. I can send email from Gmail, to receive and send professional emails. But I no longer receive Gmail emails.

  I deleted the account. the setup of the account. Restarted several times, hard and soft boot. Remove the filters. Reconciliation is checked.

  I have no more idea... I was weather wondering what might help: http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB05010&sliceId=2&cm...

  But I don't want to uninstall my professional email.

  Any help is welcome

  Happy Friday,

  Bastien.

  Well... seems I finally understood why. The firewall is enabled for gmail. It works so that it was blocking all emails.

• Error 'Message truncated due to size' for Smartphones blackBerry - Curve 9360

  I have a weird problem with my Curve 9360 which began this morning and I'm at the end of my mind on this one.

  INSTALLATION: I have email set up on my curve 3 addresses:

  • an address of BES (MS Exchange) for my work (works very well!),
  • a GMail account (works fine), and
  • an e-mail address POP3 my Internet/capable/TV service provider, advanced cable communications (that problem).

  PROBLEM: all addresses worked well until this morning when all electronic messages in my email POP3 address showed the same message ""Message truncated due to size" regardless of whether the email was large or small (no email has been more 500Ko) or if the message had a piece attached or not. "

  I tried my GMail and MS Exchange accounts, and they work fine.

  DIFFICULTY ATTEMPTED: firstly, I out the battery and reinserted it. It does not work.

  Second, I removed the account, rebooted my curve and then reinstalled the account. It does not work.

  Third, I've deleted the book of service associated with the email account, rebooted and re-registers the curve on the network. Which doesn't work anymore.

  Any email message that I receive on this address still shows the same error.

  I don't know what else to do at this point.  I did not any changes to the parameters of the curve.

  Any help on this curious problem will be appreciated.

  Thank you.

  What I read:

  http://supportforums.BlackBerry.com/T5/BlackBerry-torch/message-truncated-due-to-size/m-p/1349627

  ... it is a known rim issue and they are working to fix it.

  There is nothing you can do on your side... (other than calling your mobile operator and have the recorded problem and see if they give you ETA).

• Numbers of Smartphones blackBerry BlackBerry Curve 9360 gel

  How can I configure the keyboard for numbers remain my Curve 9360?

  Hello

  In composition, dnt u have to press the ALT key. Yes, while typing sms or anywhere else, you can just press and hold the ALT key while typing several numbers instead of support alt key every time you want to type a number...

  In addition, there is no other choice...

• Smartphones blackBerry curve 9360 / Office + win8

  Hello:

  If someone knows if the 'Bureau' working on Win8?  We have tried to install it to a Curve 9360 & it will not install.  See the error message...

  TIA

  Given that it wouldn't work. I tried again & choose 'delete '.  Then I installed again, & now it works.. weird.

• BlackBerry Smartphones BB Curve 9360 - caller ID problem

  Hello

  I need help. So far, I used a BB bold 9700 and because of the design to BB curve 9360. Apart from the 'low battery life' and 'phone heating upward' issue I am facing another issue - problem of identification of the appellant.

  When the phone is locked and someone rings me (whose number is stored in my contacts list), the phone did not recognize the appellant and only displays the number. Although when I see the call log (once the call is finished) I am able to see the name of the appellant displayed against the number.

  However, when the phone is unlocked and I received a call (from a person whose number is stored in my contacts list) phone reconise the number and displays the name of the appellant as stored in my contacts list.

  Can someone help me to ressolve this phone number, do not recognize the caller when the phone is locked.

  Thanks for all the support and help.

  Hello mvmj007,

  This could be due to the content Protection that encrypts the device memory. See the following article on the Protection of the content: http://t.co/nuhVOTg

  Thank you

• Smartphones from blackBerry Curve 9360 completely freezes

  Hello! My blackberry 9360 curve freezes completely around. I saved an image from the web (I have about 150 + photos stored in the memory card) my phone just froze. I restarted and after a minute, it froze again, I removed the battery and restarted again, it froze again so I waited for 10 minutes but still no response. Then I rebooted again entered the controlled parameters n application memory it was 45 mb, after one more minute, he froze. So I removed my memroy card and rebooted again n did nothing for a while, I checked it n it froze again on the main screen. Help please! bought 6 months ago

  There are two things to try. One is to see if the problem is maybe the memory card. I think you tried and it always froze on you, OK? If it freezes only with the memory card, it may be due to a problem with the memory on the card are corrupted. In this case, I save all the images, etc. on your computer and then to reformat the memory card.

  If this isn't the problem, then it may be worth your while to reload the software on the device. You can do this by using the method described in the following link: http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...

  Hopefully one of these options, you will have up and running smoothly. If this isn't the case, since the phone is only 6 months old, you can also take it to your carrier for warranty repair.

• Synchronize the Smartphones from blackBerry Curve 9360, questions and information

  Hi and thanks for this area.  I just got my new 9360.  It will only allow me to sync my Outlook.  The prospects are great, but when I read, and then delete the messages on this subject, the curve, it will not remove them as it does, today, if I read them in Yahoo?

  Also, is there a way/method/configuration I could enjoy making Outlook the problem explained above...

  Sincerely, Mike

  Hello

  There is no direct synchronization between your BB and your client Outlook PC. Instead, each is synchronized, for what he is able, against your mail server.

  For your BB, synchronization between him and the server is governed by the present:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  For your Outlook synchronization depends on how you have your Outlook integrated to your server. If POP, then deleted item synchronization does not occur when an item is deleted from the server (which is where it will be deleted when you delete your BB). If the IMAP, then it must synchronize deleted on the server on your Outlook items.

  Good luck!

• BlackBerry Smartphones BB curve 9360 crashes and restarts by itself

  My BB 9360 curve freezes for 10 minutes fairly regularly, bought only 2 months back.

  It recharges automatically no.. sometimes without reason.

  I clear the cache of the browser and other applications regularly, is that because of too many installed applications? We was told by someone that a lot of people with this model of blackberry is facing the same problem, is it? What can we do about it?

  Hi sunny95arora

  We cannot say that they come through your corporate network. So better to use an application of call blocking. As far as the OS is concerned Yes you can install 7.1 in your device, you are not sticking or limited to your operator, you can use any OS Carrier packagesall you had to do is just remove two vendor .xml files.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Help of blackBerry Smartphones that apps on my Blackberry Curve 9360 were gone after complete wiping!

  I'm wiping yesterday and when I checked on my "device" option, the "battery" option was missing, where I can choose the level of my light screen. Another thing, it is that my 'analysis of the BB device' were like a stethoscope icon, but after you wipe, the icon changed into a black rectangle with a question in the middle of the matk. Whence this 'battery' device option missing? How do I get him back? If it cannot, how should I do if I want to put my light svcreen level? And I can delete this now rare device monitor 'BB' since I can't find the button Delete like other apps? HELPPPPPP! Thanks a lot for the answers!

  Hello!

  Based on your description, I would recommend a full reload of the operating system. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  Note that all the apps add-on indeed went from the device... a WIPE is very obedient and removes the add-on apps. Reference:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Good luck and let us know!