Smartphones blackBerry Curve 9360 application connectivity problems

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• BlackBerry Smartphones BlackBerry Curve 9360 problems?

  Salvation to people reading this, I wonder if you can help me with this problem.

  I have a BlackBerry Curve 9360 on OS 7.0. When I try to save on the handheld or computer, it crashes all the time until he actually finishes the back upward... Any ideas? Second, when I try to update the OS 7.1, the program on my computer or my phone freezes. I know he said it can take up to 2 hours or more to fully update, I waited 5 hours today and always, he didn't budge from the 8% mark... I really need assistance her guys (and girls if there is ).

  Help would be greatly appreciated!

  Hello world. I just fixed this problem. You need wipe your phone and as soon as its reset back, start the update on the Desktop Manager with the handheld is connected. Do a wipe, Options > Security > Security wipe > click on "Emails, Contacts etc." > check out two other options are unchecked > then type "blackberry". Once it did, run back and update of the Office Manager. It does not freeze so . Hope this helps

• Update blackBerry Smartphones BlackBerry curve 9360 7.1 bundle 2039 download failed

  My blackberry curve 9360 7.1 bundle 1133 7.1 bundle 2039 refresh each time update failed. 10% or 26% download that he had failed. Me can't seem to update my device I using the last blackberry destop software 7.1 b42.

  Thank you very much its perfect work. But I can not download Skype and also do not have credit card then how to buy apps from the apps world

• BlackBerry Smartphones BB Curve 9360 - caller ID problem

  Hello

  I need help. So far, I used a BB bold 9700 and because of the design to BB curve 9360. Apart from the 'low battery life' and 'phone heating upward' issue I am facing another issue - problem of identification of the appellant.

  When the phone is locked and someone rings me (whose number is stored in my contacts list), the phone did not recognize the appellant and only displays the number. Although when I see the call log (once the call is finished) I am able to see the name of the appellant displayed against the number.

  However, when the phone is unlocked and I received a call (from a person whose number is stored in my contacts list) phone reconise the number and displays the name of the appellant as stored in my contacts list.

  Can someone help me to ressolve this phone number, do not recognize the caller when the phone is locked.

  Thanks for all the support and help.

  Hello mvmj007,

  This could be due to the content Protection that encrypts the device memory. See the following article on the Protection of the content: http://t.co/nuhVOTg

  Thank you

• BlackBerry smartphone BlackBerry Curve 8520 cannot connect to PC

  Hi, I recently bought a BlackBerry Curve 8520 Smartphone. I want to transfer music from my computer to the BlackBerry files. I have already installed the BlackBerry Desktop Manager. But even after I connect the BlackBerry to the USB port of my PC, when I click on "Media Manager" in the Desktop Manager, a message appears saying: "Media Manager is only supported using a USB connection, to run the Media Manager, please connect your device to your computer via a USB cable.

  When I check my BlackBerry, there are the popup on the screen:

  "The source of load connected to your Blackberry device cannot charge your battery. Some USB hubs may not supply enough power. Plug the hub into a socket (if available), then reconnect your BlackBerry device. Connection to another (different computer, USB hub or USB power) USB port check that the USB cable is properly connected to your BlackBerry device and a USB port, check that your computer is not in sleep mode, standby mode or hibernation. Check that BlackBerry USB drivers installed on your computer. »

  I can check all of the above, except for the drivers USB BlackBerry. Can someone tell me where I can download it? Moreover, I did not have a SIM card, I do not know if that plays a role in the present.

  Thank you in advance.

  Hello and welcome to the Forums of Support BlackBerry.com.

  Have a SIM won't matter for what you are wanting to do.

  1. make sure that you are connected to a main REAR usb port, not a USB port on the front or a usb hub.

  2. one. Go to Options > Media Card
  (some themes or BlackBerrys can call this ' settings > Media Card ")

  b. check the following parameters (if they are that way, then changes according to the following:)

  • Media card support: on
  • Mass storage Mode support: on
  • Auto enable mass storage: Yes

  c. save the settings and exit

• Error 'Message truncated due to size' for Smartphones blackBerry - Curve 9360

  I have a weird problem with my Curve 9360 which began this morning and I'm at the end of my mind on this one.

  INSTALLATION: I have email set up on my curve 3 addresses:

  • an address of BES (MS Exchange) for my work (works very well!),
  • a GMail account (works fine), and
  • an e-mail address POP3 my Internet/capable/TV service provider, advanced cable communications (that problem).

  PROBLEM: all addresses worked well until this morning when all electronic messages in my email POP3 address showed the same message ""Message truncated due to size" regardless of whether the email was large or small (no email has been more 500Ko) or if the message had a piece attached or not. "

  I tried my GMail and MS Exchange accounts, and they work fine.

  DIFFICULTY ATTEMPTED: firstly, I out the battery and reinserted it. It does not work.

  Second, I removed the account, rebooted my curve and then reinstalled the account. It does not work.

  Third, I've deleted the book of service associated with the email account, rebooted and re-registers the curve on the network. Which doesn't work anymore.

  Any email message that I receive on this address still shows the same error.

  I don't know what else to do at this point.  I did not any changes to the parameters of the curve.

  Any help on this curious problem will be appreciated.

  Thank you.

  What I read:

  http://supportforums.BlackBerry.com/T5/BlackBerry-torch/message-truncated-due-to-size/m-p/1349627

  ... it is a known rim issue and they are working to fix it.

  There is nothing you can do on your side... (other than calling your mobile operator and have the recorded problem and see if they give you ETA).

• Smartphones blackBerry curve 9360 / Office + win8

  Hello:

  If someone knows if the 'Bureau' working on Win8?  We have tried to install it to a Curve 9360 & it will not install.  See the error message...

  TIA

  Given that it wouldn't work. I tried again & choose 'delete '.  Then I installed again, & now it works.. weird.

• BlackBerry Smartphones Blackberry Curve 9360

  My phone takes forever to download anything, my battery goes very fast & my phone has a tendency to burn up & gets very hot battery

  Hi toepie786

  Wémè to BlackBerry Support Forums

  Download speed depends on the strength of your network and your operator about your heating and battery drainage, sometimes our BlackBerry devices can feel hot say a browsing session for long, play games, download countinous or supported. Please press on and press and hold the Menu for a few seconds, it will appear a screen that will display all the programs running in the background, usually five will always look here (home, BBM, Message, phone, browser), appropriate to other applications. are running.

  Always try to properly close the Applications - avoid using the end key to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Don't let your browser open when not in use. If programs are running in the background, it will also allow overheating and also to quick battery drainage. Please take a look at those Article I don't know that it will help you overcome your problems:

   KB14320 How to maximize the battery life and available memory on the BlackBerry smartphone.

   KB31531 : BlackBerry Smartphone 7 may feel warm during operation

• BlackBerry Smartphones Blackberry curve 9360. Emergency aid!

  Hi, so I have been charging my phone and went out. Would not work when I came back, its not even showing the bright when LCD connected to load and would also not connect to a laptop. I've tried everything I can to fix it, even went to some stores but it seems that its completely dead. I went to carphone warehouse in leeds, but they accept it cos the camera screen is cracked and it costs much. Is there any other way I could get it fixed or replaced or something and it is not even damaged by water or whatever it is, just dead . :'(Please

  Ah... Well, it's a shame my clairvoyance application did not work... otherwise we could have saved some time there... it is always better to know the details... even now, we have no way of knowing what 'and more' means...

  If you have been in formal support, we, on this community of volunteer users, certainly would try to replace that... If they diagnose hardware, then your warranty or insurance should cover you, right?

  If you don't have warranty or insurance, so you had to deal with should still be able to help, I think... at a cost, of course...

  As a community of users, nobody here can answer your question with any level of authority whatsoever. RIM offers zero first line support to end-users, including warranty... all support starts with the carriers, resellers and authorized service centers, all who can degenerate case RIM free of charge for the end user.

  Thus, your escalation procedure is here, in these forums. It's through that that you are already dealing with. You have no free path by which go around them and ask any anything from the RIM.

  There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  It is also perhaps a few good reading here:

  • http://us.BlackBerry.com/legal/handheld-limited-warranty.html

  Good luck!

• Smartphones blackBerry CURVE 9360 WARRANTY terms and CONDITIONS

  I always feel the same response from Vodafone on the Blackberry policy guaranteed only repair.  Please can I get a copy of the warranty of the handset cannot find terms which, so far, I still, so I can see if it is BlackBerry / RIM strategy or Vodafone.  (It does not say that in each of the events inside my box of Blackberry).

  Thank you.

  Hi Marika-05616

  This is for UK limited warranty Pocket . However, there are a couple of taps called Incident support but I'm sorry it's not free it will cost BlackBerry Incident based support . But we all know that the best possible route is always through your operator it will cost you.

  I hope this helps.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones Blackberry Curve 9360 will switch & NO FIRE RED! Help!

  Okay, so I got this phone for 9 months to the day. It was working fine until I went to bed last night. I woke up this morning, it does not charge, not switching to find, and when it is plugged into the charger, no red light makes his appearance on. Absolutely no response whatsoever.

  Is there a solution for this?

  Thanks for any help provided.

  -Laila

  Hello Cutestnami,

  Your problem is you Pocket drained battery (no charger). Please follow described mentioned measures to make it alive.

  Take out the battery and fix it on the pricing (via wallcharger)

  He invites you to a no sign of battery in 1 or 2 minutes.

  then, without removing the charger, fix battery in the handheld and the rest leave such what.

  It will take just 10 minutes to come on normal conditions...

  HPE this helps you.

  Thank you.. !!

• BlackBerry Smartphones Blackberry Curve 9360 - Touchpad does not

  Hello

  I had a problem with my phone reboot every two minutes.  I followed the resettlement process and now the general policies screen shows, but I can not move in the direction of Ant using the touchpad.  By pressing select things, unlock and OK when I get the password, but that's all I can do.  Just got it in July.

  Any suggestions?

  Thank you

  Have you purchased your device from T-Mobile?

  If so, you can contact your point of sale for hardware warranty claims.

• BlackBerry Curve 9360 smartphones will not update to OS 7.1

  I have a Blackberry Curve 9360

  I have the latest version of the Desktop software installed and when it starts it ask me to update my OS 7.1

  I'm trying to update my camera above the BONES of 7.0 to 7.1 so I can get the hot spot option (as I successfully for our other 2 blackberries at home) and I get the error below:

  "An error occurred when downloading software for your device.  Please check your Internet connection or try again later, if the problem persists. »

  I tried the update of BONES from the site Web de Blackberry without desktop software being run but same error and when I try to update phone that only it says OS already up-to-date.
  

   

  I have same phone to default settings and tried reset but did not work.

  I tried to download just thesoftware

   

  9360AllLang_PBr7.1.0_rel2102_PL9.6.0.112_A7.1.0.746_Koodo_Mobile.exe

   

  and install but also did not work.  I followed the steps on this site by deleting the folder of seller etc...

   

  http://www.tech-FAQ.com/how-to-update-BlackBerry-OS.html

   

  and
  

   

  http://blackberryrocks.com/how-to-upgrade-BlackBerry-operating-system-OS/

   

  But in the Loader.exe my OS does not appear even after you search solotions to this problem and to try this I found.

  I also tried the stealth mode listed here but no question was fast I do my watch PIN

   

  http://forums.CrackBerry.com/desktop-software-F153/Desktop-Manager-not-showing-OS-files-application-...

  OS 7.1 has the wifi hotspot which is the main reason I need like where I live the only internet I can get is through cellular service.

  
  Please advise, thank you for your time and I look forward to your response.

  Darren

  dcs3099 wrote:

  I have remove the vendor file and when it does not also remove the device file but still does not work.

  DEVICE. XML is not relevant (but should not be removed). But there are 2 name of the SELLER. To remove, XML files not not one... Please check back.

• Update blackBerry Curve 9360 OS 7.1 smartphone problems

  Could not find discussions with this problem, so here goes...

  I'm moving my T - Mobile Curve 9360 to OS 7.1, so I try updates, either the wireless or connected to the desktop computer by using the site Web of BB and Desktop v7 software.  Each time, he tells me that my phone is up-to-date, even if I'm running OS 7.0.0.319.  The only other version indicated available is only one I have already.

  You can provide any help would be greatly appreciated!

  Hello!

  Please see the download portal official to know what OS packages each carrier has released and therefore supports:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  In addition, at the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for each model. You can use as a reference as you go along.

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Smartphones blackBerry how to solve this problem "Eception exception: dssma: state (5) invalid: 25 in blackberry curve 8520?"

  HELLO, I have the blackberry curve 8520. I got error on my phone. the error is ' Eception exception: DSSMA: state (5) not valid: 25. I am unable to open my Inbox messages and unable to view the phone's call history. the phone displays the same message over and over again "Eception exceptionMASA: state (5) invalid: 25'." Please help me how to solve? I am unable to read text messages on my phone. Please help me.

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!