BlackBerry Curve 9360 smartphones will not update to OS 7.1

Similar Questions

• BlackBerry Curve 8520 smartphones will not receive any emails

  I recently received my new 8520 and after that a few questions has finally managed to put in place emails. Since that time my wife 8520 has stopped to receive e-mail. She's e-mails on her web ISP mail and his Outlook 2003 client on her cell phone. All the settings remain the same as before and are the AA even mine (with the exception of the email address). Someone at - he of the clues as to a possible reason please?

  Sorry to be late in his response, thanks for yhour interest, but it would seem that firewall phone allowed itself somehow block all e-mail. Our ISP blackberry team has guided us through the cure that causes disabling firewall said. No disrespect, but I rather not so my ISP for now, thank you.

• BlackBerry Curve 8330 smartphones does not connect to Holux

  My Curve 8330 bluetooth will not connect my GPS Holux M-1200.  My oldest 7130e had no problem, but I can't even find a 'connect' in the menu for the Holux.   It paired successfully amd appears under my bluetooth devices but I can't use google maps.

  Is there a setting in the Advanced menu, that I'm missing?

  Thank you

  On my 8330 under ADVANCED GPS OPTIONS, press the menu button and it says change option. My gps is not activated (Verizon) and I do not test it with, but you might see if you can pass here.

  Worth it?

• BlackBerry Curve 9360 Smartphones software

  Pls help! I had to send my phone, and a software update has been done. But after I came back, most of my icons are a few blocks and some applications do not work.

  Hello and welcome to the community!

  Wow... it's a sad statement about the capabilities of the service center! If you want to try to fix yourself, then you would want to do a refill of OS...

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry blackberry curve 8520 smartphone does not

  my blackberry 8520 curve will not send or receive sms and calls.  is there a way I can reformat the phone, so I can start over from scratch.   I tried everything else including ask my supplier forn help but does not

  Carol

  Thanks - I do not change anything.   I tried the sim card in another phone and it works very well, which can only assume that the problem is with the phone and not on the network I'll do the wipe and hope for the best.   will let you know the result

  Concerning

  Carol

• BlackBerry Bold 9650 Smartphone will not receive emails from one of my mailboxes.

  Update from last week, and then an e-mail address will not work.  When I contacted the server provider, they gave me the server to use, port, etc..  but I can't change these on my Blackberry.  (Or may not know where to do it).  When I remove and add the email address, it won't give me the opportunity to put the popmail address, or designate the right server and port.   Tried to do it on the computer but the phone won't allow me to do so.  Someone knows how to fix this?

  Hi wilk123,

  Try to enter the parameters of advanced integration when setting up your e-mail address in the e-mail on the BlackBerry or on your BlackBerry Internet Service account settings.

  http://bbry.lv/qN1SGz

  http://bbry.lv/ou9ZjH

• BlackBerry Desktop Manager Smartphones will not read phone

  the Director of bureau will not read my phone... it connects fine - starts playback-, then freezes.  He can even do the initial configuration.  I don't get an error message.

  I reinstalled the software tried different versions - exchanged phones - disabled the antivirus/firewall and nothing has solved the problem. I can't find any documentation on this site or tmobile who is somehow useful.

  advice would be greatly appreciated.

  Thank you!

  Hello

  On the departure of Blackberry browser, the key options, menu, browser cache, delete all categories.

  Director of office on the PC, then create a battery pull on the Blackberry just before you

  Connect the USB cable.

  Let us know how it goes.

  Thank you

  Bifocals

• BlackBerry 9360 Smartphones will not connect to the pc

  Its so frustrating, my device a heating and drained baterry of 90% - 0% in less than an hour, I downloaded the Desktop Manager to update my device software in the oder, the DM wanted to update after I plugged it into the handset, so I updated the DM, after my handset restart PC don't would not connect which gives this error message - RIM handheld Communications has stopped working.

  How can I solve this, am trowing away blacberry another?

  Help, please

  Hello

  To do this, I think that you need to reload the software of your device. You can do so by following the steps below.

  1. go on google on the field type in (blackberry software update (the name of your operator))

  2. download the software for the device

  3. install on your computer.

  4. Once installed plug in your device to the computer (without the battery)

  5. go to computer / driver C / program files (x 86) / Common files / research in motion / application loader / LOADER

  6. click on LOADER and follow the prompt.

  7. it will take time to recognize your PIN or your device. Just continue clicking NEXT until it pass.

  8. after that it will inspire you by selecting your language, then a page with "finish or close" is displayed just click on one of them for the process to move forward.

  9. a loading bar will appear. When you receive an error message that says something like "cannot detect the device.

  It's time for step 10.

  10 replace the battery
  and click on 'Retry '.

  11. it will take time, but continue to retry until that proceed it process.

  12. once the upload is complete, you can either receive "" is an unrecoverable error occurred, or software update success ""

  don't worry about the unrecoverable error, he says that but your device must be start the system.

  Let me know if this help

• BlackBerry Curve 8310 Smartphone will remain not functionally paired with Motorola H500

  I managed (at the beginning) paired my H500 with my curve.  After a few days, the State might be involved and there is no audio routed to the headset.  I wiped my phone and restored.  Problem solved for a few days, but now I'm back in the same boat.

  I tried to remove and re-"coupling" - doesn't help - it's worse.

  Symptoms:

  Curve to find and match H500.  However, it gets stuck and says "waitng for Motorola H500" no matter how long you wait.

  It you give up in the screen "waiting...". ', devices appear to be matched, but there is no audio data.

  The choice of the "Disconnect" menu is initially present in the menu device paired on the curve.  After you select "Disconnect", the choice of the menu 'Connect' never appears in the menu device paired on the curve, so you cannot start the connection from the curve.

  Any attempt to connect/disconnect via the H500 (after mating) fail.

  Hope someone can help me.

  NiseyJ3738 wrote:

  Never, I selected (intentionally) "Don't ask this question again".  I do not think I did accidentally either.

  Yes, bluetooth is turned on. I have also turned off and turned on again to see if that would call to zero anything.

  If I click on Setup > Bluetooth > BB button > add device, the BB will search and find my earpiece. Then I click on the H500 and he asks the passkey, i.e. when 'stuck' in mode "waiting for the Motorola H500".  The H500, estimated at this stage, it is paired with the BB and if you press the button "Cancel" and out of the "waiting...". "window, the BB believes while he is paired with the headset, BUT without audio...

  Ok. Thanks for the replies. I assume you have the H500 mode thus matching and you enter the password on the BB and it is when you're stuck?  I know that you have tried to remove and reinsert the routine.  At this point, I wonder if your listener getting really into pairing mode so stuck.  He does not receive the authentication key.  Warranty?  Try pairing with another BB?  Just try to eliminate the variable as much as possible.

• My Bold 9900 blackBerry smartphones will not update.

  Hello world

  I can't get my Bold 9900 for updating the last bundle: bundle 7.1 1149.

  It stops just below the installation process.

  "Modules downloaded 973 of 1528.
  Then the annoying popup appearance...

  "An error occurred when downloading software for your device. Please check your internet connection or try again later, if the problem persists.

  I tried 10 times in the last month. My internet connection is fine, that's why I'm starting to wonder what the problem...

  Someone had this problem? And resolved?

  Christina

  Have you tried to manually download the OS file to your first and installing from there.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• BlackBerry Smartphones Blackberry Curve 9360 - Touchpad does not

  Hello

  I had a problem with my phone reboot every two minutes.  I followed the resettlement process and now the general policies screen shows, but I can not move in the direction of Ant using the touchpad.  By pressing select things, unlock and OK when I get the password, but that's all I can do.  Just got it in July.

  Any suggestions?

  Thank you

  Have you purchased your device from T-Mobile?

  If so, you can contact your point of sale for hardware warranty claims.

• BlackBerry Curve 8520 Smartphone - emails not delivered on my device.

  Today I have problems with my Curve 8520. I got a message from [email protected] informing me that my emails are not delivered on my device.
  It keeps telling me to activate the IMAP setting for all messages on my email address and verify my account.
  After checking, my IMAP settings are correct, so I re-validated my Bkackberry and to all intent & purpose the email account is now valid. However, I then shortly receive another message exactly the same [email protected].
  I have been around this cycle 3 - 4 times now, but don't get to emails - ideas please?
  Kind regards
  Peter

  Hello!

  I suggest the following:

  (1) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > (it matter little what line is current) > sign up now

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS lines for these accounts.

• BlackBerry Curve 9300 Smartphone does not start. Stucks at the splash screen

  Hello

  I have a brand new Curve 9300, and within a week he is a. I updated its OS to version 6, and it worked perfectly.

  When I tried to configure my email, he asked automatically updated with the installation of my e-mail service provider software. I chose just ok. I received three warning messages, which I don't know exactly but it was something may not work correctly (with respect to the difference in version). I just kept facility, and he asked to reset.

  When I restarted the laptop, it goot stuck to the start screen. Then nothing! The thin status bar below fills BlackBerry logo until either full, nothing happens. When I wait more long (a few minutes), I get a message on a white screen with a small font with "App Error 606", with an option to "RESET".

  I took out the battery and restored a few times, nothing different.

  Notes:

  • The LED does nothing, except for a single red wink when it restarts
  • The keboard seems to be sensitive. I get the Alt and shift indicators at the top right when I press on the
  • The power button does not appear to cause any response

  I appreciate your help.

  Edit: Desktop software indicates that the device is not connected, even if it is attached to the USB cable.

  Edit: The combination Alt + Shift + Delete causes the system to go to a blank white screen with this "app" error mentioned above

  You use BBSAK or JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

• BlackBerry Curve 8330 Smartphone: can not receive emails

  I'm having a problem with the curve 8330 to my wife.  It can send and receive SMS/MMS/IM very well, but his phone not getting any emails.  It is a recent issue, may have started yesterday, but I'm not really sure.  Any help is appreciated.

  Update: apparently, she changed her facebook tweaks to no longer receive messages from facebook on his phone.  Is this related to his not receive email on his phone?

  Hi and welcome to the Forums!

  Maybe it's that its service books been corrupted... forwarding their:

  KB02830 Send the directories for the BlackBerry Internet Service

  Good luck and let us know how it goes!

  PS - at least that something other happenend, stopping FB to place things in Messages should have no effect.

• BlackBerry curve 8520 smartphones does not not with DM

  Hi, I got a curve 8520 and tried to synchronize it with the Desktop Manager (mac osx snow leopard 32bits) but the computer does not recognize it (not even as peripheral mass storage), usb sockets are fine, given that the phone is charging and be detected by windows as a blackberry smartphone in analogies.

  I tried reseting, removing the battery, restart the computer, re install DM, install the Device Manager.

  The strange thing is that I was able to sync 6 months ago (it was my cell phone the mothers) without any problem using DM... I don't know what else to do, any help greatly appreciated.

  For those who have this problem of MAC (snow leopard) drivers seem to come with pocketmac and not with the DM. has worked for my curve 8520 with DM and installed pocketmac.