BlackBerry Smartphones Blackberry Desktop Manager constantly crashing

Similar Questions

• Smartphones from blackBerry Desktop Manager crashes on first click

  My Desktop Manager software crashes on the first screen indicating that Windows has encountered a problem and closes. No error code not shown. Read me file says I'm in version 7.0.  I have this problem since January.  Using Vista. How can I fix?

  Hmm... Uninstall and install the v6.1.0 B38.  They took the 7.0 version because it was causing problems.

  Software for desktop PC

• Smartphones from blackBerry Desktop Manager Version 5 desperately!

  My laptop crashed by a virus and I had to reinstal the OS.  I lost my Blackberry Desktop Manager with everything else.  I tried to download it from the Blackberry site, but now they have only a link to Version 6 who won, sync t with my Agent's Office Organizer. Where can I get Version 5?

  Hey henrybliss,

  Welcome to the community of BlackBerry Support Forums.

  I'm sorry, but that the latest version of BlackBerry® Desktop Software is available for download.  Go to www.blackberry.com/desktop

  Let me know if you have any other questions.

  See you soon.

• BLACKBERRY DESKTOP MANAGER blackBerry Smartphones has STOPPED WORKING

  Am having a problem with my Blackberry Curve to my office data synchronization.

  Had two crashes of disk in two weeks. Later included the replacement of the two drives configured in RAID 0. Am running Vista Ultimate with MS Office 2007 SP2. I've restored the system using the full restore of backup restore & Microsoft and got everything works well again. Since the last crash, whenever I have sync Blackberry Desktop, I get the error: CALENDAR TREATMENT DEVICE - BLACKBERRY DESKTOP MANAGER has STOPPED WORKING.

  I was at the forums online and support including Blackberry sites and took the following measures, which neither solves the problem.

  ·         Uninstalled DM 4.7 and installed 4.6 DM (one of the forums suggested this - I was running 4.6 before the last crash when the error started when I upgraded to 4.7.)

  ·         Repaired the outlook.pst file by using the windows onboard utility (he finds errors and repair the)

  ·         Delete the synchronization of the DM section and re-configured

  ·         Restarted the computer Pocket

  Does anyone have any suggestions?

  The problem is resolved. I talked to the Tech Center RIM and the calendar on my camera had been damaged. The solution was to remove the calendar on my device and then re sync.

• Error on blackBerry Smartphones: Blackberry Desktop Manager has stopped working

  I use Desktop Manager 4.7.0.32 with a Blackberry Bold (9000); I sync with Outlook 2007 and I am running Windows Vista 64-bit Ultimate w / SP1. Synchronization worked well for many years with previous blackberries, but the synchronization problem appeared after a year or two of use with my previous camera curve.  I replaced the curve with the bold thinking which damaged equipment could be the problem (one too many drops).

  However, the problem persists.  While it seems I can synchronize with success a way (from PC to BB), Director of office falls down to halfway through synchronization of calendar entries in a synchronization two-way, unless there has been no new entry calendar on the BB. The error is an error generated windows inidcating: Blackberry Desktop Manager has stopped working.

  I tried every solution I could find on the web, namely:

  • Uninstalling and reinstalling Desktop Manager, making sure that I run the installer as administrator.
  • My Blackberry wiping and reinstalling the operating system (I use 4.6.0.162)
  • Delete the Intellisync folder
  • Run scanpst on my Outlookpst file
  • Clear the entries of calendar on the Blackberry (temporary solution only)

  The latter is the only approach that has produced no results.  If I delete the entries on the Blackberry, the

  process synchronization adds them correctly, and the next time I run the synchronization, it works without a hitch.  As soon as I did all the entries on the BB unit however, Desktop Manager crashes again, and the only way I can make it work is to clear the entries on the Blackberry and start over.

  I'm several months and both handsets of BB has invested in this issue now.  I have a new fancy camera, but am recorded in writing of the appointments on paper when I am out of the office because I know they used to synchronize if I enter them at BB.  Type of defeated half the point of a blackberry...?

  Getting desperate here.  Help is appreciated.

  Brad

  Hello Brad!

  I had the same annoying problem that you guys have described here.
  After trough fishing a lot of post and forums I found a very surprising solution for another type of BB and a different version of the DM on XP and not Vista. Being desperate I tried and miraculously it worked!

  Start the DM BB and go - Syncronize - set - synchronisation - synchronization (button) - calendar - Advanced (button) - mapping fields (field mapping button) and I got rid of the synchronization between the flag "alarm" and the "free occupied" and the fields "invited".

  I did it and now everything works perfectly.

  I have a BB Bold, Vista Ultimate (32 bit), MSOffice 2007 (PRO) and a DMv4.7.

  I hope it will work for you also.

  Kind regards
  Steve

• Smartphones from blackBerry Desktop Manager 5.0.1 hangs at startup

  I installed the Desktop Manager 5.0.1 on the CD that came with my new Blackberry Bold 9700, after first use Windows Control Panel > Add/Remove programs to remove the Desktop Manager 4.6, I had already installed with my old camera. After the installation, from the beginning until Desktop Manager 5.0.1 the message "Before you start, check that your current Blackberry device is connected to your computer" appeared. To connect my camera to the computer, DTM 5.0.1 immediately crashed, with the message "Blackberry Desktop Manager has encountered a problem and needs to close."

  I tried a clean uninstallation (KB02206), then a reinstall with the same results.

  The file Desktop_ERRORLOG. TXT to C:\Program Research In Motion\Blackberry reads as follows:

  Problem solved when DM set to automatically upgrade to 6.0 on my computer. The new version works without crashing.

• Smartphones blackBerry Desktop Manager help BB is encroached in my system and won't go away

  Hello

  I use Windows 7 Pro.

  I use a device RIM BB is no longer. The problem is that I uninstall blackberry (with the option to unistall provided by the program), but then when I copy, specifically music files FLAC, for my device android windows see the android device as a device of camera with no drive, the blackberry desktop letters assing manager tries to run, but as he was "uninstalled" it returns an error. He tries to run up to 5 times and after that the files copied. If I want to copy several files flac both blackberry Desktop Manager tries to run 5 times for each file.

  I first check with the windows Device Manager and found two entries for rim blackberry under ports and remove the drivers but the problem repeated. Then I use a search utility and found many files of residual waste of blackberry and progressed to remove those as well but the problem persists. Can I use a registry utility and found several RIMBB, RIM, Blackberry bloating's residual registry entries registry and progressed to remove those as well but the problem continues. At this point, you can see that the unistall tool provided by Blackberry suck because he left a lot of waste in your system. I also tried to use CCleaner, but it did not find anything related to the blackberry.

  So garbage from blackberry sorft remnants are still encroached in my system, and since I use the tool uninstall, remove the drivers and there is no file with the name RIM, RIMBB or blackbery on the disk and no more with these name registry keys will find how can I get rid of Blackberry for once for all?

  Here you can see a screen capture windows with the error message:

  http://i22.Photobucket.com/albums/B342/Edil/rimbberror_zps1tpkoiwq.PNG

  

  

  Hey I managed to solve the problem!

  I searched using the search of disk utility * {BE5B0450... 45 b} * the string that appears in the error message.

  And where there are 3 directories with that name. I deleted these directories and now I can copy files FLAC without problems.

  I wonder why the companies are so inrresposible and do not provide an unistall option that remove all their stuff from your system. Leaving a disk and registry inflated garbage that you no longer use.

• BlackBerry smartphones can not download Blackberry Desktop Manager 7.0.0.43

  Hey I'm a representative of Telus Mobility and I sent my client to download Blackberry Desktop Manager 7.0.0.43 and all she could find was v6.1. He was released in February, have all our computers working. But when I browse the web all links are on BB site and everything is on the site of BB is v6.1.

  And for the trolls out there who will give me a completely useless and stupid answer... I go here:

  http://us.BlackBerry.com/apps-software/desktop/desktop_pc.jsp?lid=us:BBsoftwareesktopSoftwareC & CAL = u...

  By clicking the download now button on top or below the son of page me:

  https://swdownloads.BlackBerry.com/downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB06...

  What is a download page for:

  Download details
  Software name:	Desktop Software v6.1.0 B38 (Multilingual)
  Name of the file:	610_b038_multilanguage.exe
  Download size:	117 MB
  Date of publication:	17/02/2012

  I need it to be able to wipe the phone and do a clean install of the OS, 6.1 does not allow this 7.0.0.43 made. I have many customers a week to Google live and download the latest version, I'm floored to find BB do not have the latest version available as well.

  Just for reference, while performing v6.1 and click Find updates, said v6.1 is up-to-date. Funny, so mine 7.0.0.43 running.

  Thanks for your useful and thoughtful answers!

  Just thought I would answer my own question that I'm going through my history. Looks like fixed BB download page to be 7.0 finally. Funny as it is difficult to actually contact someone on the EDGE.

  

• Need to download blackBerry Smartphones Blackberry Desktop Manager Version 6

  A few months ago, I read a post that has a link so that I could download Blackberry Desktop Manager Version 6 for Windows.

  Does anyone have a link?

  See you soon,.

  Steve

  BTW, this is the link...

  http://www.BlackBerryForums.com/rim-software/253387-archived-rim-desktop-software.html#post1744114

• Smartphones blackBerry DESKTOP MANAGER AND APPLE LION DOES NOT - COME ON BB: the SORTING

  There is a clear problem with BB desktop manager and the LION from Apple.

  In my case, the sorfware installation fails (even if you can find then on the applications). Then it is unable to download updates or fails to synchronize. It is a common and widespread problem.

  BLACKBERRY KNOW THIS PROBLEM FOR SOME TIME AND DO NOT REACH THEIR CUSTOMERS.

  They can feel it stop somehow customers migrate to the iPhone. This isn't the issue. More and more business customers (like me) are turning to Apple computers. If they (at least for the moment) that BlackBerrys are not suitable to great problems have, then the move will be also with our desktop phones. I don't want that I feel that the BB Torch is a business phone much better.

  THE UNWANTED PRESS AND YOUR SHARE PRICE ARE SURELY ENOUGH INCENTIVE TO GET THESE ISSUES SORTED OUT...

  PLEASE DO.

  Hey sjhtorch,

  Thanks for the quick response.

  I suggest to uninstall the BlackBerry Desktop Software, and once it is deleted.

  Search for the following files and delete these:

  /Library/receipts/blackberryvspdr.pkg
  /Library/receipts/blackberrydesktopmanager.pkg
  /Library/receipts/blackberryframeworks.pkg
  /Library/receipts/blackberryusbdriverint.pkg
  /Library/receipts/blackberryvsp.pkg

  / Library/Application\ Support/BlackBerry/BBLaunchAgent.app
  / Library/Application\ Support/BlackBerry/IPModemPasswordDialog.app
  / Library/Application\ Support/Blackberry/BBLaunchAgent.app
  / Library/Application Support/BlackBerry

  / Library/Modem Scripts/RIM IP Modem.ccl

  / Library/Frameworks/RIM_VSP. Framework
  /Library/frameworks/RimBlackBerryUSB.framework

  / Library/Preferences/com. RIM.vsp.plist
  / Library/Preferences/com. RIM. RIMBBVSP.plist
  / Library/Preferences/com. RIM. RimBlackBerryUSB.plist
  / Library/Preferences/com. RIM. RimLaunchAgent.plist
  / Library/Preferences/com. RIM. BlackBerryUSBDriverInt.plist
  / Library/Preferences/com. RIM. RIMBBUSB.plist

  / Library/LaunchAgents/com. RIM. BBLaunchAgent.plist
  / Library/LaunchDaemons/com. RIM. BBDaemon.plist

  / Applications/BlackBerry Desktop Manager.app

  /Users//Library/Application Support/BlackBerryDesktop/.
  /Users//Library/Preferences/com.rim.blackberrydesktopmanager.plist
  /Users//Library/Caches/com.rim.blackberrydesktopmanager
  /Users//Library/Preferences/com.rim.RimLaunchAgent.plist

  /System/Library/Extensions/RIMBBVSP.kext
  /System/Library/Extensions/BlackBerryUSBDriverInt.kext
  /System/Library/Extensions/RIMBBUSB.kext

  Empty the trash, and then restart the Mac.

  Download BlackBerry Desktop Software from www.blackberry.com/desktop and try to install it.

• BlackBerry Smartphones Blackberry Desktop Manager shows no Media Manager

  First of all, let me say I am a NEW Blackberry user, my husband and I both has recently obtained new Blackberry 8310 curves.

  When I installed the disc that came with the phone, the Blackberry Desktop Manager doesn't have the "Media Manager" as one of the choices, as demonstrated on all brochures and tutorials. I even re-installed the program, thinking perhaps it didn't download completely the first time, but he always comes by showing only these 4:

  Synchronization, backup & restore, Application Loader and switch device Wizard...

  All the indications I have received show that I can easily add pictures and music by simply clicking on Media Manager, but he's not just here.

  Here is the info on the installation disc that we received with our phones, supposed to be the good news and the latest versions...

  BlackBerry Desktop Manager

  version 4.3.0.17 (Nov.12, 2007)

  Device Communications Blackberry Device mgr... 4.3.0.7

  BBDevMgr... 4.0.0.1

  RIM USB driver... 4.0.0.2

  RIM USB Serial Driver... 2.1.0.4

  Application application Loader loader... 4.3.0.13

  RIMProgram... 1.0.0.35

  Seriously, none of them really means a lot to me, I just click on something and make it work...  I tried to 'upgrade' to a newer version, and I got the message that the version I had was the most recent, so now what?

  I have cards memory inserted in the phone(s).

  I would appreciate any help with this, I am really frustrated. I figured out how to move the files manually, but I don't understand why it is not appear as shown in the manuals of instructions and tutorials online.

  mamapajama wrote:

  First of all, let me say I am a NEW Blackberry user, my husband and I both has recently obtained new Blackberry 8310 curves.

  When I installed the disc that came with the phone, the Blackberry Desktop Manager doesn't have the "Media Manager" as one of the choices, as demonstrated on all brochures and tutorials. I even re-installed the program, thinking perhaps it didn't download completely the first time, but he always comes by showing only these 4:

  Synchronization, backup & restore, Application Loader and switch device Wizard...

  All the indications I have received show that I can easily add pictures and music by simply clicking on Media Manager, but he's not just here.

  Here is the info on the installation disc that we received with our phones, supposed to be the good news and the latest versions...

  BlackBerry Desktop Manager

  version 4.3.0.17 (Nov.12, 2007)

  Device Communications Blackberry Device mgr... 4.3.0.7

  BBDevMgr... 4.0.0.1

  RIM USB driver... 4.0.0.2

  RIM USB Serial Driver... 2.1.0.4

  Application application Loader loader... 4.3.0.13

  RIMProgram... 1.0.0.35

  Seriously, none of them really means a lot to me, I just click on something and make it work...  I tried to 'upgrade' to a newer version, and I got the message that the version I had was the most recent, so now what?

  I have cards memory inserted in the phone(s).

  I would appreciate any help with this, I am really frustrated. I figured out how to move the files manually, but I don't understand why it is not appear as shown in the manuals of instructions and tutorials online.

  Hello...

  I can help you with the download link...

  The link is here

  When you get to the page with downloads, pay attention to which version your download as some media manager (bottom) and some have no Media Manager (upward)

  Let us know how you are doing...

  Do you have XP or Vista?

  H.

• BlackBerry Smartphones big problem in my blackberry Desktop Manager 7

  Hello Mr President.

  I have problem with my blackberry Desktop Manager 7

  After I installed, I found languge as box does not understand a thing

  I have uninstall and install so many times and its same ebglish or Spanish is even too

  my system: windows 7 64-bit

  I wish to receive reply soon because I have problem in my phone, whatever i do update my phone

  Hello vmarjorie56

  Thank you for your question regarding the problem you are having with your BlackBerry Desktop Software installed.

  What is the full error message and when precisely it occurs?

  Thank you.

• BlackBerry Smartphones cannot install Blackberry Desktop Manager

  Hello

  I have a problem which, for the last two days, I can't solve.

  I can't install the Blackberry Desktop Manager 7.1 on my Ultimate de Windows 7 64 bit laptop.

  During the last moments of the installation, I get this message:

  "Error 1935 Assembly component {9BAE13A2-E7AF-D6C3-A01F-C8B3B9A1E18E} hresult 0x800736b3".

  Installation cannot continue. »

  It then restores the entire system...

  I cleaned my registry using CCleaner, optimizer Reg and TuneUp Utilities, uninstalled all the Visual C++ redistrib. uninstall the .NET Framework 4.5, uninstalled the MSXML 4.0 SP3, rebooted and reinstalled it preceding.

  Fsutil resource setautoreset true c:\ tried and in cd\windows\temp del *.tmp invites; has run as an administrator.

  I disabled my Mcafee AntiVirus Plus, Malwarebytes and TuneUp Utilities...

  Nothing works...

  HELP PLEASE!

  Thanks to everyone who helped... Problem solved after installing direct x on top of all other software...

• Smartphones from blackBerry Desktop Manager asking for Device Manager

  When I try to boot my desktop manager, I get the following message:

  "The Application Loader Wizard requires BlackBerry device manager must be installed.  Please contact customer support. »

  But it seems that Device Manager is installed and running correctly.  It is also strange that the Office Manager window title says "connected - BlackBerry Desktop Manager»

  Then another box opens with the title, "Current task" and it displays the message:

  "Verification of updates of device applications.  Please wait... »

  I can't do anything while it checks updates and pressing the button cancel has no effect.  I end up having to close the Manager program office via the windows Task Manager.

  I tried uninstalling and reinstalling with the supplied CD and downloading the latest version of the desktop on the web Manager software.  I am running Vista Home Premium 64.  Anyone who can point me in the right direction to get my BB works fine on this computer?  (It works fine on my XP computer)

  Hi and welcome to the Forums!

  Since it seems to be so many things, I suggest the following steps (reboots insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, Vista, use the option "Run As Administrator" for everything.

  (1) remove the package to update your device OS of your PC (Add/Remove Programs)

  (2) properly uninstall the RIM DTM software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software

  (3) get a new RIM DTM software download:

  • https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
  • Choose the version which is more recent and (if any) compatible with your PIM (if you are synchornizing via USB):
  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  (4) to download a new copy of your package to your carrier OS device (on your PC):

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (5) install DTM on your PC

  Installation of 6) (also on your PC), device OS package

  (7) start whatever you were trying again.

  If all goes well, who's going to make things again.

  Good luck and let us know!

• Smartphones installed blackBerry Desktop Manager & Vista - BSOD Device Manager!

  ... in time.  This occurred immediately after installing from the CD last night.  It happened again from one day to the next, again a few minutes after a restart, and when I logged in again after work.  After reboot once again, I left immediately Desktop Manager and Device Manager and my system has not yet restarted (touch wood).

  I can't find any mention of such a problem with earlier versions - as probable, which came with my CD (directories dated February 7, 08), but I have downloaded v 4.7 on the BlackBerry site in any case.  However there was a msg to the effect that I have to confirm the download is adapted to my case.  Should I call technical support before installing the download?  If I could just go ahead and install v 4.7, should I uninstall what is there now, or is it better to install what is there now?

  Uninstall the existing Blackberry Desktop Manager causing the BSOD.

  Restart your computer

  Download the latest BB Desktop Manager and install it