BlackBerry Smartphones Blackberry messenger does not work.

I have a blackberry curve 9320 and OS 7.1.0.
Recently I update my bbm now I have the latest version of bbm 7.0.1.23, but every time I try to open the bbm it shows loading rolling circle permanently "set up BBM" happen later.
I tried to remove and replace, but the problem remains the same.
Please help me find the solution thanks.

Hello Moretti,

Welcome to the BlackBerry support community.

Please contact your mobile provider about this issue to make sure that your current data plan is compatible with services that support the use of BBM surveys.

Thank you.

Tags: BlackBerry Smartphones

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