BlackBerry Smartphones Blackberry PRIV battery drain & heating problem

Hello Blackberry, team

I bought PRIVATE released last week from classic BB. PRIV has severe heating and battery especially drainage problem while loading and between 100% and 40% of battery (drains 60%) in 1-2 hours.

Note that I do not use heavy duty applications and it heats up even when kept or wait (especially during loading).

My Apps are up to date

Operating system is up to date

I have restored several times, but still have the same question (even if no other apps are installed).

Question: Is it a solution to this? BlackBerry is working on it or just forget it and move on to other brands?

Finally and above all, I'm on Blackberry for the past 12 years... I really hope they take their clients seriously around the world.

Hey parthz8,

Sometimes it happened while the load when I got 5.1.1 but now with Android M 6.0 seems to be fixed.

What I was doing when it was happening, it is to reset the phone with the power button for 10 seconds while it was still connected to the charger. Sometimes a couple of reset is necessary

Ice

Tags: BlackBerry for Android

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