BlackBerry Smartphones BlackBerry Storm - lost the browser!

I just bought a new BlackBerry two days ago.  I just noticed that I lost the browser sometimes today.  I loaded BlackBerry Desktop Manager this afternoon and I'm doing it to add the browser on my BlackBerry but it does not either.  What can I do to recover my browser?

My cell phone (including the internet) service is with Verizon

Hello

Let's all start, helps ensure that the browser is actually installed on your device (I'd be shocked if it's not).  Go to Options > Advanced Options > Applications and making sure that it is in the list.  If this isn't the case, please let us know.

Then, take a look in the upper right of the phone in the home screen.  She said that he: 1XEV or 1xev (or even 1 x)?  If it does not say 1XEV, you experience a problem with your connection.  Contact Verizon as they may need to check something on your end.  And while you have them on the phone, ask them to return the directories of service for you.  My recommendation is to do it from another phone as they need you to do things on the phone while talking with them.  When you call, just ask support BlackBerry and they should be able to help without problem.  They also probably re - register your phone on the network, then you can try it now if you wish.  Go to Options > Advanced Options > Tables host routing, then press the BB menu button and select Save now.

Good luck and I hope that gets you operational.  Let us know how things are going and how we can help more if you need .

Tags: BlackBerry Smartphones

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