loading the scanner problem with Readiris Pro 14

Hello

I need to scan a few pages at a time and you want to use the top paper on my model feeder an Officejet Pro8610

When I use the software Readiris Pro14 this does not activate the feed mechanism.

The only way the scan works if for keep me from lifting the lid and placing sheets upside down on the main scanning surface plate, is there a way around that a software update? perhaps.

The top loader works when I use the printer itself as a stand alone without Readiris software

Hello @taxi105,

Welcome to the Forums of HP Support! I see that you do a lot of scanning with your HP Officejet 8610 and Readiris Pro 14 scanning program. You would like to scan several pages using your ADF Document (ADF), however the ReadIris software does not give you the opportunity to do.

Because that a 3rd party software, you must contact their support because we do not have any control over the scan options they convey in their programs: ReadIris Pro Support Page

That being said you do not have the ability to scan multiple pages using the ADF with the HP software already on your computer. Maybe you can scan items in your computer, and then add them to your ReadIris program?

Please click on the link below, once on the page select your operating system and choose the Scan WITH HP software and follow the instructions on the screen:

How to scan

I hope this helps, if you have more questions feel free to ask!

Thank you

Tags: HP Printers

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