BlackBerry Smartphones "BOLD" falls down too often

Hello

I had this problem for some time. I don't remember if my phone used to hang when I bought first, but I think that this problem came later that I started using it.

My OS version is: v5.0.0.400 (I think it was later) and platform (5.1.0.110)

I noticed that my phone often crash when I use the browser on the phone, ex: while on facebook, it crashes just randomly and also when I use the facebook for blackberry application. It's only when I play these two tasks that my phone freezes. My phone carrier is SFR (france). When I say it crashes, I mean it hangs for one or two seconds, the screen turns white and then followed by the light. then it just restarts.

Memory status:

FreeSpace: 75.8 MB

MediaCard freespace: 1.7 GB. (don't have a lot of things on my phone, I made also the memory thing cleaning but it did not help).

I read through other similar forums but couldn't find a solution. I also tried to uninstall the fb app but the browser of the problem still there. Also it does not matter if my wifi is enabled or disabled, the phone falls down again.

Someone could suggest a solution to this, and also why this happens only with the browser and fb app?

First of all, this isn't the latest version of the operating system for the 9700. I know you can get OS 6, if you wish. Don't know if your carrier offers it yet or not, but many are.

I'm going to guess that the particular operating system you are using has a problem. Try to get a new one and installing it.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry smartphone Bold 9700 BB - Emails have ceased to be pushed down

    Hiya,

    Friday 23, stopped Emails rushed on my camera down.

    Gmail account in the access logs, you can clearly see "68.171.236.171" in checking every so often, and that the IP resolves to bda-68-171-236 - 171.bise.eu.blackberry.com, so the link to Gmail-BIS (homefully) works.

    After two telephone calls to O2, they told me that there is no '500 messages in the queue' to come down from my camera. Well, where the hell they come, since I was about 180 e-mails (GitHub and Heroku post push and deployment of the hooks) waiting in the Inbox, and so I left wondering where the 320 - ish emails arrived from in the queue of BIS.

    Anyway, the person at O2 told me to delete all the emails out of the device, because it may be too big for the emails to be pushed down. She also said that if it does not work I need to get in the shop, I got it for repair. Big head unhappy since the store that we got is quite long by car and I'll be without my phone on vacation next week.

    So, anyone have any suggestions for what I would do, because I don't want to be without a phone for the next x weeks (or said by the way, does anyone know how long it takes O2 to fix this problem?)

    Thanks for reading,

    Luke

    You have BIS blocked in your firewall, you?  Look into the Options > Security Options > firewall

  • Smartphones from blackBerry Desktop Manager falls down during the synchronization of outlook calendar

    Today only has what is going on has begun - BB8320 synchronizes very well until the moment of synchronization of calendar (outlook 2003) I get this error message

    AppName: desktopmgr.exe AppVer: 4.2.2.14 ModName: ilxolk.fil

    ModVer: 5.5.1.246 Offset: 00060c 03

    have you tried re - start (laptop and phone), have the modified sync settings, but always crashes at the same point - form 23 of the 35 records.  Someone at - it ideas?

    Well, if the sync has gone well, you must have in your blackberry 22 items. Maybe they are stored in chronological order?
    Anyway, 22 out of 35, which means that there are more than 7 events that can cause the problem. just wipe everything and re-create them then!

    For the reason for the bug... here is maybe something at the event? an attachment, a special category...

  • BlackBerry smartphone Bold 9900 questions - address book, BBM, and App World

    I have problems with my Bold 9900.  My phone is less than a year and now I can't open my address book.  The phone freezes and I have to take out the battery to restart.  At the same time, my BBM and App World leave works as well.  I can't access an application.

    I tried to restore the operating system with no luck.

    Any other suggestions?

    Hello and welcome to the community!

    jrw577 wrote:

    I tried to restore the operating system with no luck.

    Exactly as you wrote, there is no such capacity... you can "restore" data, but you can only "recharge" your operating system... so, I would recommend that you attempt to reload your OS and perhaps update. Here are a few tips.

    At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

    From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

    Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try this procedure might limit the specific causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry Smartphones "BOLD" random Crash

    Hi all

    I just got my "BOLD" to the Indonesian market by the telcom provider Indosat. However, my phone has been randomly to crush and closing. This happens twice while I was on the phone talking and once while the phone was left on the table. I read on the forum on the update of software for "BOLD" for Rogers. Is - that applicable for the rest of the suppliers in the world? My "BOLD" is running BlackBerry 9000 Smartphone (3 G, Wi - Fi) v4.6.0.125 (Platform 4.0.0.134). Any advice? Thank you.

    Yes, the software update is certainly applicable to you as well.

    Follow the instructions I wrote here:

    http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=bold&thread.ID=2120

    Just be sure to delete the vendor.xml file before step 6, and you should be fine with the upgrade! =)

  • BlackBerry smartphones "BOLD" - want to delete facebook calendar, can you help me

    I downloaded facebook, then removed that it was going to cost too much, but now I have a calendar of facebook, I want that delete such that it appears as double entries in my own calendar.  I went into options and chose my calendar as the main calendar, but facebook calendar keeps reappearing?  Thanks for your suggestions

    Jomat Hello and welcome on the Blackberry Forums

    Follow this procedure

    If you encounter errors in your calendar on your BlackBerry, and you want to delete the entire database of calendar on your BlackBerry, follow the instructions below. If make sure that you have a good copy of your calendar, as will complete this procedure deletes all THE entries in calendar on your BlackBerry.

    1. open the Desktop Manager on your PC.

    2. open Backup/Restore > advanced.

    3. in Advanced Options, you will see a split pane screen. The left pane, it is what will be saved from your device, and the right is a list of the existing databases.

    3. highlight on the side right your Calendar database, and then click the arrow in the Middle pointing to the left. This will copy the information on and prepare it for the backup.

    4. once the backup is complete, click on the Clear button down to wipe and clean all the basis of the calendar.

    5. once it is finished, it will ask if you want to save the backup that you created, say you Yes and check the device to ensure that the calendar has been duly authorized to come out. Now, Resync the necessary contact details and you should be set to go.

  • BlackBerry Smartphones "BOLD" battery draining - overheating problems

    Hi all

    I'm new here I have BlackBerry for almost 2 years (curve 3000) and I was really happy with it (no problems) then I bought "BOLD" Saturday and has exhausted the battery - overheating problems! I downloaded the new software from T-Mobile Croatia site (they have one last but which did not help) after recharging and stay all night, he went flat within 6-7 hours so I went today (Monday) and they swapped the device for me, now I'm waiting to see what will happen. I have 4 questions:

    1 can I download new software version of the device from the BlackBerry site that even I bought in Croatia from T-Mobile and which will have consequences on the device? If yes what are they?

    2. what causes this battery drain - overheating problems and how they can be stopped?

    3. is Facebook app in conflict with "BOLD"? Yes I have it on mine.

    4 are all the other apps in conflict with it, i.e. Windows Live Messenger because I have too much that one on it?

    Thanks in advance!

    1. no consequence... the latest version of the "BOLD" OS device is located here:

    http://www.BlackBerryForums.com/General-9000-series-discussion-bold/194263-OS-9000-bold-4-6-0-477-4-...

    2 could be a number of issues, several. You have 3G enabled on your "BOLD", on the one hand, (manage connections > Mobile Network Options?, and you have a 3 G with Tmobile Croatia network?) I know not flippant, you could ask that. If your device is constantly looking for a 3 G network and not finding what will cause the big battery drain.

    Check your applications running in the background. There are usually four or five applications that will be always running (Messages, Call Logs/phone, BlackBerry Messenger, home screen and the browser; there are others such as BeamBerry and alarms which will run also). Ensure that the browser is NOT on an active Web page (must return the bookmarks page only). Close all other applications that do not need to be running (the camera or a game you were playing or Google Maps).

    3 No.The FB app is developed by RIM.

    4. What do you mean 'in conflict '?

    Read this on your battery and load:

    http://www.blackberrynews.com/2008/05/20/battery-use-tips-for-your-maximum-battery-life/

  • BlackBerry smartphone Bold 9700, problem WiFi for MSG of Yahoo, Google Talk, Windows Live :-(

    Hello

    I have a BlackBerry Bold 9700, I have access to WiFi Internet in my home and office, I installed Yahoo MSG, Google Talk, Windows Live from the site of BB, but when I click on connection button on all these instant messaging and displayed error

    «Service not enabled for this handheld»

    I have no data Plan on my Sim Card, but I still have WiFi Internet access and I can navigate with my BlackBerry,

    Kindly somebody help me?

    Best wishes

    Hossein

    I hope this answers better.

    http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  • BlackBerry Smartphone Bold 9790 problem! Need help

    So almost a year ago, I bought a 9790 "BOLD" of Blackberry. The last two months it should automatically restart all the time. Overtime, it would get worse and worse. He would get to the point where, whenever I would call or send a message, it would be turned off. Yesterday, it was on the morning and off around 9. He lit once around 11, then it does not turn on the rest of the day. I have notes on my phone that are very important to me, and it no longer turns. Sometimes things would turn that plugged while, but once disconnected, it would be turned off. Now, plugged or not it lights. Sometimes the red lights, as it usually did when it restarts on its own. I tried to unplug battery and tried different ways to make it work, just long enough to send the notes which are important for me, for my email or something.

    I need help make at least on for a couple of minutes, or in order to get my notes in a safe spot.
    The notes are saved on my SD card? In which case I could just take off and get them?
    Please help me

    Have you tried to replace the battery?

    Only the media (pictures, videos, etc.) are stored on the SD card. Everything is stored on the device. That's why you should make backups using Desktop software and/or activate BB Protect.

  • BlackBerry Smartphones "BOLD" not wanting to do what I tell him

    first... Yes this is my first post and im asking for help...    I want to thank everyone who cares to take their time to offer me, some random, a bit of advice

    I have a "BOLD"

    try to connect to a vista pc

    I was not able to get the "BOLD" for a synchronization with the Office Manager, but I was able to get the vista machine to recognize the device... and were able to move files from pc to "BOLD".

    but now I have a video recorded on my "BOLD" I want to put on my PC...   But now, I just realised that nothing ive photos or video taken with the show "BOLD" upward on the pc... I can see the things I put on the "BOLD" with the pc.

    I just deleted my Office Manager... and installed Blackberry USB and Modem ENG (DM4.6, B13) drivers

    I am looking for my office installation disk so I can try to reinstall the Manager... but all I really want is to be able to see my "BOLD" photos and videos on my pc

    Check the below motion picture. It shows how to explore the memory of the device.

  • BlackBerry smartphone Bold 9900 Email send receives no help

    Recently, I went to the Pearl of BlackBerry to BlackBerry Bold 9900.  I could send and receive emails without any problems on my Pearl, but since I switched phones I can receive only email (Outlook) on the "BOLD"; There are not sent.  If I try to send, I get a red x.  The State of the message says: Transaction error: failure in service.  I tried to troubleshoot using the help option, but it may as well have been written in Greek.  I'm not very tech savy.  If anyone can guide me through the resolution of this problem I would be very happy.  It's very frustrating to have to answer all the time on a computer. Thank you!!!

    Gotcha.  Try this... can you remove e-mail accounts using e-mail configuration and add them on the mobile site?

    Since the device, go to mobile.blackberry.com
    Scroll to connect and click Send.
    Click on join now for the e-mail service you want to add and see if it works.

  • BlackBerry Smartphones "BOLD" Trackball died - only movement left/right

    Six days old and everything suddenly while using the calculator the trackball died - only move left or right, not upwards or downwards.  Tried the deactivation/activation, then outgoing/incoming battery and reboot.  No luck - e-mails arrive but cannot scroll down to retrieve or read (or delete).  Cannot scroll to place calls.

    Read this please

    http://www.BlackBerry.com/BTSC/dynamickc.do?externalId=KB14168&sliceId=SAL_Public&command=show&forwa...

  • BlackBerry Smartphones "BOLD" Stylus

    The AT & T website lists a stylus as one of the 'included accessories' for the BlackBerry "BOLD", and yet I don't see on sites or demos. The "BOLD" includes a stylus?

    hahhaha, I see that now.

    They are wacky, no stylus is included or required.

    Included Accessories# Battery#   AC Adapter# USB Cable#  Getting Started Guide# Quick Start Guide#   CD with User Guide# Stylus
    
  • BlackBerry Smartphones "BOLD" doesn't have an option "to appeal for locking. Any help?

    We have a COMPUTER policy to allow BB to "make calls during locking. Everything I read says leave it on the bb @ options/security options/general settings... I don't see this menu option.

    I need to upgrade the software on all of my "BOLD" back this feature? The option was in this menu in the BB 8800.

    Help, please!

    Hello

    On the BlackBerry Bold, it may be under Options > password.

  • BlackBerry smartphone Bold 9900 - shows new messages only

    Hello

    I have a Blackberry Bold 9900. I'm new to Blackberry but find quite intuitive except that I'm not able to fix this little glitch. On my phone, I get new notifications of e-mail and I can see the e-mails from the notification at the top bar. However, when I go to the messages folder, I don't see any emails. New unread emails or existing emails. I can say I am connected to the Enterprise Server because I get new e-mail messages (can see them through notification), I can send emails and they delivered, but just nothing shows in the Messages. All this shows it's missed calls.

    I can search for addresses of email from AddressBook and calendar synchronize / displays very well. Some emails are a problem.

    Any help is very appreciated.

    Care phone below, let me know if I'm missing something!

    Free memory = 172,288,730 bytes

    v7.1.0.694 platform 5.1.0.507

    The kernel v3.8.7.1 encryption

    Free applications storage space 164.3 MB

    Integrated multimedia storage

    Total 6 GB without 5.7 en

    Thank you!

    Administration team checks thereon. However, it's funny that calendar synchronizes and shows ok. I am able to send emails. I am able to read new messages in notifications only, but not to messages folder. I tried power market several times without success.

    BUT - earlier I removed the battery and put it again and voila! the emails are all here now! I read this somewhere on the internet, but he also said that in a day or two it goes back to the new symptom. I have my emails at the moment and let's see what happens over the next few days. If the problem does not again surface I'll close this thread mark resolved. In the meantime, get more answers.

    It def seems to be a glitch in Messages app because it's where the emails don't appear - rest everything works.

    Thanks for your advice!

Maybe you are looking for

  • Double connection monitor with HP H8 - 1360T

    Just got a new HP H8 - 1360T with a Radeon HD7570 video card. I have two monitors with DVI and VGA inputs on them. They were both used with an older Dell dual mode. Unfortunately the double with the Dell adapter cable has a male end LFH59 (all pins)

  • My iPhone is frozen on GTA 3 App

    I played GTA 3 on my iPhone, and then it froze everything and don't block or close or exit.

  • TPC-2106 t related query

    I want to connect TPC-2106 t with the CompactRIO-9014 cable RS-232 (serial). Could I connect to end of data i.e. communication to send orders in real time PTC VI, who will present the CompactRIO and receive data from the PTC something generating VI r

  • LaserJet Pro P1606dn: LaserJet Pro P1606dn is on but does not print

    I wrote on this forum about a week ago and ShlomiL gave me a solution that worked for a single document, but then stopped working. ShlomiL, or someone else, can you tell me how to solve this problem? My software is up to date. Thank you Susan

  • printing envelopes with hallmark card studio

    I have been using studio hallmark card for decades with other printers. My cards are printing fine but I can't get an envelope to print with my new HP officejet Pro 8600?