BlackBerry smartphones can not erase the music file information

Similar Questions

• BlackBerry smartphones can not see the music even after slipping / move

  Because I had the same problems with MM and MS, I tried the solution that I've seen several people post here and have done the following:

  On my BB Pearl

  Options > media card

  media card support: on

  encryption mode: no

  mass storage mode: on

  auto enable mass storage mode when connected: Yes

  Connected the phone to the pc using cable then slipped and dropped music to music for drive E: folder.

  Phone removed from the pc but the music, files are not always displayed to the top.

  If you have your connected device and browser, you can with Windows Explorer,
  Remove all bbthumb.dat files in the folder Music\.

  Unplug, then open the media application. And wait.

• BlackBerry smartphones can not read the wav file

  I have the Storm 9530 w / v4.7.0.148 (Platform 4.0.0.181) installed. When I try to read an attachment wav file, I get the message "this type of attachment cannot be seen on the device. I have the bb installed v4.7.0 service attachment. Can someone please help with troubleshooting so I can play wav attachments?

  Thanks - Terrie

  I forwarded the email with wav attachment to my e-mail host who also comes from my Storm. I was able to open and read this attachment wav file. I can play now also the attachment of my account to work on the storm. Not 100% sure that solved the problem, but it works now!

• BlackBerry Smartphones can not hear the other end to the phone

  Hello

  I have a Bold 9900. Lately, I had a problem where I am unable to hear the ringing of the. The phone vibrates and I see an incoming call. When I answer the call, I can not hear the person at the other end of the line, or the other person can hear me. If I try someone sounds, I can't hear their phone ring, but I get the message that we are related, but may not have any conversation. When I do a full power off and restart its new normal.

  How can I get rid of this problem?

  Hello docvish,

  Welcome to the community,

  As the PC or laptop requires the restart of our smartphone require also restarts to remove slow, whenever you feel any unusual just give a battery pull reboot I have; e while the unit is on the battery wait a min. then reinsert it wait until it restarts. You can also give a soft reboot by pressing alt + Shift R (aA ^) + DELETE.

  Also avoid any applications running in the background, press on and hold Menu button for a few seconds, it will appear a screen showing running applications or that are still open., remember always to get out of the applications not only to return the key. Try if solves your problem, or alternatively you can visit any Center of Blackberry service to the issue.

  Good luck

  Click 'Like' If you want to thank someone.
  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones can not see the maps on my "BOLD"?

  Hello

  I just theBold on Orange in the United Kingdom and I do not see the maps app anywhere.  I can see it listed as version 4.6.0 under the list of Applications but can not see the software somewhere?

  I'm mean't to enable it somehow?  Also can not get the GPS function works as it says "failed to update GPS location" when I click on refresh?

  Any help would be really welcome

  If your provider blocks the passage of the icon (like AT & T) to another theme (Options-> themes) and see if you can find it. You may also download. Check mobile.blackberry.com from your BB browser.

• BlackBerry Smartphones can not see the numbers

  I need to download my contacts on my desk and then be able to view them. I think that they are downloaded. I can't find any way to view them. When I try, it says that I can not open a .ipd file. I tried to open with WORD, and that didn't work of course. Now, every time I save my contacts, they save in WORD format. What I want to do is simply view and print my phone numbers which are in my Blackberry. Help? Thank you.

  In your address book Options > Email reconciliation > Wireless Reconcile - OFF.

  You are on a BES, Enterprise Server for your email?

• BlackBerry smartphones can not find the BBM icon...

  I can't find my icon of bbm anywhere, even not in the bar to switch applications. I was updating it from app world blackberry, then the progress of update has failed. bbm icon was there until later that day, I deleted something and the phone was in need of a reboot so I rebooted it and since then I can not find the icon of anywhere. I tried to download it again from the appworld, it always says that there are already, but I can't find it yet. and I'm also trying to update nd it always says error update! Please help me!

  OK, so just do the last part of the instructions...

  Finally, use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install again the Messenger application.

  After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

• BlackBerry smartphones can not find the Notification Menu

  I have a blackberry Pearl and recently upgraded to 4.5.  After the upgrade, I was move the icons on the home page and somehow successful to delete or lose the Menu of Notification icon (the one where you select the quiet mode, ring for single phone etc.).  I can't go back on this request.  4.5 I tried reinstalling, but he dutifully put my screen up delicate because he was with the missing menu.  The advice is apprecaited.

  Thank you

  Make sure that it is not in all cases. You can not remove the icon. You can only hide or move.

  Change themes and to see that you can find?

• BlackBerry smartphones can not find my music on the phone icon?

  This morning, I remember always be able to access my mediafolder in the Media folder, but now I can't find the icon of music anywhere, and when I say everywhere I mean like every folder on my phone. I always try to get a shot of my software upgrade [6.0 Bundle 2342]. I can always look for 'music' and the icon music is magically on search and I can play my music, but I can't find the icon anywhere else on top of that... What should I do?

  Its a simple fix to go where it use to be right click and go to show all and click on this and this is poof lol

  Have a nice day

• BlackBerry smartphones can not open the eyebrows of internet

  I ca not open internet or the accsess my Id eyebrows, always have an massage as my eyebrows is bloked

  can not set up my new email or ID

  Hello and welcome to the community!

  Since little information, we unfortunately have to make assumptions... the content accurate and full of error messages is always more useful than a short short description.

  So here's my proposal? Is there a COMPUTER policy on your device?

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  Is there and you're on BES, then stop now and go talk to your BES admins... they control everything.

  If there is and you are not on BES, then you need to clean your unit of the it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Be very attentive to provided warnings, particularly the fact that your device will be wiped clean in the process. You can find adequate instructions to backup via the link in my sig auto on this post. But, when you restore, do not full restore... restore instead, only those databases you requested (e.g., calendar, contacts, etc.) and more precisely to avoid restore and data bases that have nothing to do with politics, COMPUTING, business, or anything similar. If you restore the databases, the it policy will be conscientiously restored to your device, and you will be right back where you started.

  If there is no COMPUTER policy, contact your mobile provider for formal support.

  Good luck and let us know!

• BlackBerry smartphones can not open the downloaded applications

  I have a blackberry 9360 and it's great, the only problem is that some applications don't download, same if I'll buy them and others will download but does not open "Phone Warrior will not work without the requested permissions" I accept all requested permissions, but it still does not... Can anyone help?

  Hello

  If you've got reliable sources (e.g., BBWorld) apps and they are therefore particularly compatible with your device and the OS level, then it is possible that you have a policy COMPUTER on Board that is blocking them. Reference:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If you indeed have a political TECHNOLOGY and are part of a BES and environment, then stop now and contact your BES admins for help... only they can tell you if what you're trying is against them.

  If you have a COMPUTER policy and are not part of BES, then the question arises why the it policy exists on your device. In general, it's because you got 2nd hand device and the seller does not correctly clean it... refer:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  But even without the seller, as long as they did everything in their section of the KB, you can always clean the device of the it policy. The process is to destroy everything, please first review the link in my sig auto on this post for a full and proper backup procedure to follow.

  Once you have this full backup, to proceed with this:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Thereafter, proceed to restore your applications and data, but DO NOT make a full restore... instead, only a selective restore of the databases you really need (e.g., contacts, calendar, etc.) and specifically avoid restore databases that have nothing to do with politics, COMPUTING, business , or anything similar - if restore you those, he will dutifully restore it on your device policy, and you will be right back where you started.

  Good luck and let us know!

• BlackBerry smartphones can not get the Desktop Manager to recognize the connection to the device

  I tried for days now to get the Desktop Manager to recognize a connection on my phone so that I can sync my Outlook contacts and calendar.  So far, I deleted and reinstalled the Manager several times.  I downloaded and installed the driver package.  I tried to do a battery pull before connecting the phone.

  Whenever I connect the phone Microsoft "new hardware found" Wizard opens and it recognizes the Blackberry device but it cannot complete the installation of the phone because apparently missing a driver.

  I love the phone, but it is useless for me until and unless I can sync it with Outlook.  Any suggestions?

  OK, I found and fixed the problem!  It had to do with the new Windows assistant material not being able to find the driver for the Blackberry device.  When I did the uninstall process part included saving the pilot atl.dll.  I assumed it was the driver that I needed to make things work.  I searched on the C: drive for the file, and when the new device Wizard came I pointed to the spot.  The Assistant began to load the driver.  He asked another file that is part of the Service Pack 2 of Windows and I searched and found this one as well and directed the Assistant for her.  It finishes loading and the device is connected.

  The problem at the end of the day was that the wizard could not find the driver that he needed, even if it is there all the time.

  Thank you for the help, it lead me to the solution I needed.

• BlackBerry smartphones can not clear the cache (view homepage) Blackberry App World

  Help! I get these notices up on my home page when I receive new email, SMS, BBM and software updates.

  I can't remove the notice or clear the cache on the Blackberry App World that appears. Goes on to say: I have 4 updates, I went in each, and I don't want to update. How can I delete this notice on my home screen? It will not erase with any key menu and I don't know a shortcut to clear it.

  I think it is draining my battery. Help, please.

  For mark as read you just select the message, press menu, you will see "open brand". To delete several messages highlight the first message, press SHIFT (aA) then roll your trackpad, after select press menu, then 'delete messages '.

  Don't forget to give me congratulations if the problem is resolved & mark as resolved.

  Thank you

• BlackBerry smartphones can not return the book to e-mail service

  I deleted the CMIME maintenance for my yahoo email account book, because I wanted to create my yahoo again email account. Now I can't get the service book return because my mobile operator does not support the Blackberry more and when I try to send again directly from my camera, it does not work... I guess because I don't have a set yet, email account which I can't seem to be able to be implemented without this service CMIME book. It feels a bit like the issue of ' chickens and eggs ", necessarily should I this book of CMIME email service on my first device until I can set up my yahoo email account (if so, how can I w/o a mobile operator is able to send it) or do I need an account already set up email to send service book of CMIME email directly from my camera? Thanks in advance, I appreciate your help. Cheers, Jens

  Hello

  With a legacy of BB device, you must be on a medium that supports full BIS. Without BIS, it has none of the owners BB services available, which includes the management of e-mail. Inherited from BB devices do not have a complete email client on board... they need of BIS (hosted at the carrier) in order for the email function.

  So, sad to say, but your efforts are useless, unless you change to a carrier who will provide your device BIS.

  Good luck!

• BlackBerry smartphones can not get the media on my desktop software icon

  I tried to update my office but I keep getting asked a 'sonic Activation Mode' CD CD1.  I just bought a memory card to download music, but I can't make it work.  Something to eat Roxio Media...

  Hello

  There are two kinds of Desktop Manager. There are:

  • Barebone Desktop Manager
  • Desktop Manager + Roxio Media Manager

  It seems that the one on the CD is barebones. You can go to the website of Blackberry.com and download 'Desktop Manager 4.5 + Media manager'.