BlackBerry smartphones can not get the media on my desktop software icon

Similar Questions

• BlackBerry smartphones can not synchronize the new BB with Desktop software

  I lost my Blackberry Curve 9300 a few months ago and just recently I replaced it with a used Blackberry Tour 9630. I tried to connect my tour to the desktop software, I had downloaded for my old phone, but it wouldn't sync. So I tried to uninstall and reinstall the Desktop software. Yet, it syncs to the new phone. Or rather, it keeps asking me my old password of curve, but I don't remember what it was!

  Help! Thank you!

  So, do not ask for your old device password. His past Tour request. Make sure you have properly entered it. Make sure that you do not you enter the numbers when you entered actually letters. When you type the password on the BB, if you do not hold the alt key you enter letters. Make sure you only enter the same letters in DM when he asks.

  It is a common mistake. On the device, you think that you typed 1 2 3 4 but if you do not hold the ALT key, you enter W E R S.

• BlackBerry smartphones can not get the 9930 bis access

  Hello world

  I can't get my 9930 BRI access, it does not get the host Routing Table.

  I have already contacted my service provider and their solutions don't work (like what the call the "provisioning" etc.)

  When I put my sim card into BackBerry one friend, it works fine (BBM, browser...) but it is not with mine!

  Please help me, I'm going crazy because of this problem

  Hello

  First of all, thanks for the reply.

  I solved the problem by using this: http://support.t-mobile.com/message/79858#79858

• BlackBerry smartphones can not read the media...

  I get the error message is the following: "Cannot read the media while the video camera is active." How can I turn off the video camera so I can see my videos.

  Hello Yellow grizzlyand welcome to the community of BlackBerry Support Forums.

  Sorry to hear that you are having a problem with your multimedia files.

  Remove the battery for 5 seconds then reconnect. After reboot, go to your media file and try to watch a video.

  If the error reappears, or are you able to view videos?

  Thank you!

• BlackBerry smartphones can not get the Desktop Manager to recognize the connection to the device

  I tried for days now to get the Desktop Manager to recognize a connection on my phone so that I can sync my Outlook contacts and calendar.  So far, I deleted and reinstalled the Manager several times.  I downloaded and installed the driver package.  I tried to do a battery pull before connecting the phone.

  Whenever I connect the phone Microsoft "new hardware found" Wizard opens and it recognizes the Blackberry device but it cannot complete the installation of the phone because apparently missing a driver.

  I love the phone, but it is useless for me until and unless I can sync it with Outlook.  Any suggestions?

  OK, I found and fixed the problem!  It had to do with the new Windows assistant material not being able to find the driver for the Blackberry device.  When I did the uninstall process part included saving the pilot atl.dll.  I assumed it was the driver that I needed to make things work.  I searched on the C: drive for the file, and when the new device Wizard came I pointed to the spot.  The Assistant began to load the driver.  He asked another file that is part of the Service Pack 2 of Windows and I searched and found this one as well and directed the Assistant for her.  It finishes loading and the device is connected.

  The problem at the end of the day was that the wizard could not find the driver that he needed, even if it is there all the time.

  Thank you for the help, it lead me to the solution I needed.

• BlackBerry smartphones can not get the wireless to work

  Business email works fine, phone function works fine but I can't seem to get the job of Wi - Fi

  I pulled the battery and and started again without success.  My home network works fine, just don't know what I'm doing wrong. I'm in the configuration of a Wi - Fi and "Manually add network", type the network name (SSID) and set the WEP security then enter my WEP key.  I get the message the connection was successful, but when I try and open my browser I get this error message "unable to connect to the selected Mobile Data Service, please try again later".

  Phone is a platform for v4.6.0.126 9000 "BOLD" 4.0.0.135

  AAARRRGGGGGGGGGGHHHHHHHHHHHHHH!

  Thanks to bifocals!

  I discovered that it was something as simple as the activation of Java script

• BlackBerry smartphones can not get the phone to ring

  Just installed the new Office update today and she deleted all my previous settings email contacts, etc..  Everything back but cannot get the phone to ring now.  Can vibrate and all other settings for volume, etc, but cannot get it to ring. Help!  Any ideas?

  coldberry wrote:

  A reset of traction batteries restored all my previous ringtones and audio settings.

  This solution was one that worked for me. Thank you.

• BlackBerry smartphones can not get the browser to open

  Just got my Curve 9300 wiped and only a correction of a problem I had but now the browser will not open. Any ideas out there?

  Same results after pressing the battery?  If so, not good.

  I know you said that the phone has been shattered, but you can have an available software update.

  http://us.BlackBerry.com/support/installpc.jsp

• BlackBerry smartphones can not see the maps on my "BOLD"?

  Hello

  I just theBold on Orange in the United Kingdom and I do not see the maps app anywhere.  I can see it listed as version 4.6.0 under the list of Applications but can not see the software somewhere?

  I'm mean't to enable it somehow?  Also can not get the GPS function works as it says "failed to update GPS location" when I click on refresh?

  Any help would be really welcome

  If your provider blocks the passage of the icon (like AT & T) to another theme (Options-> themes) and see if you can find it. You may also download. Check mobile.blackberry.com from your BB browser.

• BlackBerry smartphones can not get Livestrong on the new phone.

  First step: right here go us... go a Pearl of blackberry replacement and want to get the livestrong on this calorie counter.  Already purchased through paypal with my old phone in June.  On my new phone go to My App World, he's not here, there, I'm told to 'log in' and I'll be able to re-download it.  When I try to "log in" to paypal from my app world I get an error message that says: 'impossible to authenticate at this time, please try again later '.  I tried for three days.  I go to my computer, log on to PayPal without problem and see if I bought livestrong in June 09.

  Second step: so I don't think, no big deal, I can buy this new... it's only $2.99.  When I try to make I get an error message that says "you already bought this app, go to 'My world' and choose connect from the menu to reconcile your purchase (error id: 20304).»

  Third step: of course I do, and the first step happens all over again...

  How can I get the livestrong app yet? !!  Help, I used to love my blackberry, but I "lose that Lovin' feeling!

  Now, there is a problem with your Paypal account that you not to use it to connect to AppWorld. I understand that you can connect to your Paypal account using a computer, but not enough. You must ensure that each account into your paypal account works fine. For example, if you leave an old credit card that has expired, does not prevent you to use Paypal, but prevent you from connect to AppWorld.

  Thank YOU, you were right.  I signed in to Pay - Pal on my computer and discovered that you must add to your mobile phone and then activated.  You go to profile and add/EDIT a phone.  You will need to activate it!  I added my mobile!

  After I log into 'my world' and it worked!  God bless you.

  Two weeks of the trial, of many phone calls and e-mails to blackberry, verizon, paypal.  And none of them could tell me the answer.    YOU ARE THE GREATEST!

• BlackBerry Smartphones can not hear the other end to the phone

  Hello

  I have a Bold 9900. Lately, I had a problem where I am unable to hear the ringing of the. The phone vibrates and I see an incoming call. When I answer the call, I can not hear the person at the other end of the line, or the other person can hear me. If I try someone sounds, I can't hear their phone ring, but I get the message that we are related, but may not have any conversation. When I do a full power off and restart its new normal.

  How can I get rid of this problem?

  Hello docvish,

  Welcome to the community,

  As the PC or laptop requires the restart of our smartphone require also restarts to remove slow, whenever you feel any unusual just give a battery pull reboot I have; e while the unit is on the battery wait a min. then reinsert it wait until it restarts. You can also give a soft reboot by pressing alt + Shift R (aA ^) + DELETE.

  Also avoid any applications running in the background, press on and hold Menu button for a few seconds, it will appear a screen showing running applications or that are still open., remember always to get out of the applications not only to return the key. Try if solves your problem, or alternatively you can visit any Center of Blackberry service to the issue.

  Good luck

  Click 'Like' If you want to thank someone.
  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones can not return the book to e-mail service

  I deleted the CMIME maintenance for my yahoo email account book, because I wanted to create my yahoo again email account. Now I can't get the service book return because my mobile operator does not support the Blackberry more and when I try to send again directly from my camera, it does not work... I guess because I don't have a set yet, email account which I can't seem to be able to be implemented without this service CMIME book. It feels a bit like the issue of ' chickens and eggs ", necessarily should I this book of CMIME email service on my first device until I can set up my yahoo email account (if so, how can I w/o a mobile operator is able to send it) or do I need an account already set up email to send service book of CMIME email directly from my camera? Thanks in advance, I appreciate your help. Cheers, Jens

  Hello

  With a legacy of BB device, you must be on a medium that supports full BIS. Without BIS, it has none of the owners BB services available, which includes the management of e-mail. Inherited from BB devices do not have a complete email client on board... they need of BIS (hosted at the carrier) in order for the email function.

  So, sad to say, but your efforts are useless, unless you change to a carrier who will provide your device BIS.

  Good luck!

• BlackBerry smartphones can not get incoming messages in Facebook

  I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

  Hi and welcome to the forums!

  KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

  «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".

• BlackBerry smartphones can not find the BBM icon...

  I can't find my icon of bbm anywhere, even not in the bar to switch applications. I was updating it from app world blackberry, then the progress of update has failed. bbm icon was there until later that day, I deleted something and the phone was in need of a reboot so I rebooted it and since then I can not find the icon of anywhere. I tried to download it again from the appworld, it always says that there are already, but I can't find it yet. and I'm also trying to update nd it always says error update! Please help me!

  OK, so just do the last part of the instructions...

  Finally, use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install again the Messenger application.

  After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

• BlackBerry smartphones can not see the map

  My BB bold 9700 does not see the media card that I reformatted and works on PC, but now I don't see mass etc. storage to light the tried to restart reintegrate them etc. What is provided on my phone?

  contact your support network.

  If your phone is less than 12 months old, you are eligible to apply for waaranty.

  I can't think of anything.