BlackBerry Smartphones can not find App using my camera, so it does not open.

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• BlackBerry smartphones can I buy apps using my debit card?

  Hello

  My post is this postdouble.

  I am trying to buy a few apps through app world. I have the paypal account, but every time I try to buy something. I get this error:

  your transaction has not been processed. Please try your purchase again. (Error Id: 30261)

   

  I found this post that explains how to fix at the top of the error. I'll try that later because I have something to say in this post.

  what I'm trying to ask in this post, that's why can't buy apps using my debit card? I see that two options are credit cards and Paypal. It's honestly very few options for a device management company wide world like Blackberry.

  I live in India and honestly, there are several features of Blackberry that make me say WTF.. ?

  I'll list some of these features WTF here:

  1. Low autonomy (1230 mAh) - honestly, making mobile a little thicker for a good battery life would have been better.
  2. Cannot use my internet network, which is cheap, on my Mobile.
  3. Even though I have BIS, that the internet can't access my laptop. I need to have more internet network also.
  4. Only two options to purchase an app that is, credit card or paypal. What happens to users who do not have both? (if you guys decided to have your customers simply rich Fellows don't launch then at the market of the middle class of the population).

  Man, I'm really * beep * off... I don't even know that to say this... my friends just listen and laugh.

  Please tell me if I can buy debit cards or not?

  PS: In addition to the features above of WTF, I love my torch BB 9860 because of its design and of course the motion detector. Many times it is run out of battery and I saw this mobile Virgin displayed to feel the beautiful design. (Waiting for an update soon to fix the bug of battery life)

  Payment for app purchases depends on several factors, very few of them controlled by BlackBerry. If BlackBerry had his way, you would be able to walk into your local convenience store and buy an app with money. Many factors, including government restrictions, decide how you can pay.

  For example, here in the Canada I can put an app purchase directly on my monthly bill of the cell with my carrier, Rogers. This is because BlackBerry offers this service to the Canada, approved by the Government and Rogers supports. As I said, if BlackBerry could do that for all carriers in the world, he would.

  I hope that clarifies things for you.

• BlackBerry smartphones can not open emails

  Hi - I can not open my emails this morning. Can see header, but when I try to open nothing happens. All the patches?

  Hello and welcome to the community!

  If it's for BES, then stop now and seek assistance from your BES admins.

  But if it's for BIS-based email, so with a strong carrier network signal (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books (pre-BB10 only devices)

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones can not open files, applications or make/receive calls after obtaining a new theme from bb app world...

  I got a new theme out of the bb app world and once it has been downloaded and I applied it to my phone it was freezing! He maintains it now gel and I'm unable to open the configuration options to change this theme... What can I do? Help me please

  Hello and welcome to the community!

  I suggest you start safe mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  in order to remove the offending theme.

  Good luck!

• BlackBerry smartphones can not open the eyebrows of internet

  I ca not open internet or the accsess my Id eyebrows, always have an massage as my eyebrows is bloked

  can not set up my new email or ID

  Hello and welcome to the community!

  Since little information, we unfortunately have to make assumptions... the content accurate and full of error messages is always more useful than a short short description.

  So here's my proposal? Is there a COMPUTER policy on your device?

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  Is there and you're on BES, then stop now and go talk to your BES admins... they control everything.

  If there is and you are not on BES, then you need to clean your unit of the it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Be very attentive to provided warnings, particularly the fact that your device will be wiped clean in the process. You can find adequate instructions to backup via the link in my sig auto on this post. But, when you restore, do not full restore... restore instead, only those databases you requested (e.g., calendar, contacts, etc.) and more precisely to avoid restore and data bases that have nothing to do with politics, COMPUTING, business, or anything similar. If you restore the databases, the it policy will be conscientiously restored to your device, and you will be right back where you started.

  If there is no COMPUTER policy, contact your mobile provider for formal support.

  Good luck and let us know!

• BlackBerry smartphones can not open the downloaded applications

  I have a blackberry 9360 and it's great, the only problem is that some applications don't download, same if I'll buy them and others will download but does not open "Phone Warrior will not work without the requested permissions" I accept all requested permissions, but it still does not... Can anyone help?

  Hello

  If you've got reliable sources (e.g., BBWorld) apps and they are therefore particularly compatible with your device and the OS level, then it is possible that you have a policy COMPUTER on Board that is blocking them. Reference:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If you indeed have a political TECHNOLOGY and are part of a BES and environment, then stop now and contact your BES admins for help... only they can tell you if what you're trying is against them.

  If you have a COMPUTER policy and are not part of BES, then the question arises why the it policy exists on your device. In general, it's because you got 2nd hand device and the seller does not correctly clean it... refer:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  But even without the seller, as long as they did everything in their section of the KB, you can always clean the device of the it policy. The process is to destroy everything, please first review the link in my sig auto on this post for a full and proper backup procedure to follow.

  Once you have this full backup, to proceed with this:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Thereafter, proceed to restore your applications and data, but DO NOT make a full restore... instead, only a selective restore of the databases you really need (e.g., contacts, calendar, etc.) and specifically avoid restore databases that have nothing to do with politics, COMPUTING, business , or anything similar - if restore you those, he will dutifully restore it on your device policy, and you will be right back where you started.

  Good luck and let us know!

• BlackBerry smartphones can not open my blackberry messaging

  Hi, I can't open my blackberry Messaging. If I restart
  it, I can open it. But when I want to search for contact by
  type the name of the contact, and then it's all of a sudden not
  work. It will not. Just from not moving and when I press
  the 'red' button, it goes back to the menu. But when I
  to open my blackberry messaging, it cannot. I have
  really need someone help cz it's urgent, please respond as soon as possible. Thank you.

  Since you just upgraded it, please try to remove instead and then reinstalling BBM fresh and clean. Make sure you first backup (locally) your contacts:

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

  Also, if you are a member of any group, you save them as well by using a selective backup of Desktop software:

  • KB12487 How to save the BackBerry smartphone data using BlackBerry Desktop Software for Windows
  • KB03974 List of database for the blackBerry smartphone

  Good luck!

• Link to video-mp4 blackBerry Smartphones can not open?

  My bb bold 9780 normally can open any link of bbm or email sent by my contact, but earlier, I can't open video link sent to me by my bbm contact,http://video.ak.fbcdn.net/cfs-ak-ash4/v/341921/964/3907901385019_62738.mp4?oh=ab7ab84807c8a7a8b42207...
  Please help me cz I used to be it can open thnx; p

  I can't open this link on my PC or BlackBerry, it is not a valid URL

• BlackBerry smartphones can not open blackberry messenger on my 9700 Bold Orange

  I need urgent help with my blackberry Messenger. I use bold 9700 Orange. I was clicking on the icon of bbm for the last three days, now, it does not open. I even tried the restart solution for like 10 times he has failed. I removed the battery for an hour, the problem persists. It shows on my homescreen when I have pings but I can't read. Other applications work well. What can I do to make it work please?

  Uninstall the BBM from your device and reinstall it again.

• Attachments to the e-mails of blackBerry Smartphones can not open the Storm

  My office has MS Exchange and emails are using Outlook. I receive e-mail messages on my phone that are sent through the Blackberry Desktop Redirector program.  Emails cross, however, I can't open attachments in e-mail on my phone.  He's saying "this type of attachment cannot be seen on your device."  The attachment is a Word document created on a Word 2003 program.  PDF and Excel files will not open either.  Word to go and sheet to go appear in the applications folder and appear to be installed.  I can't get email attachments to open.  Is this a result of the Blackberry Desktop Redirector program?  My office uses a system of e-mail MS Exchange (Outlook).  If the redirector is the problem is it another way to get emails from Outlook and open the attachments?  I love this phone, but I need to be able to view the documents that are attached to emails.  Any help would be appreciated.

  redirector does not support attachments

  redirector is an old dinosaur of a program with so many limitations

  DTM to uninstall, reinstall using the option of personal e-mail to remove the redirector

  on your BB go to advanced options options-service books and remove books 2 service called DESKTOP

  then you integrate your email through OWA/BIS

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB03133&sliceId=SAL_Pub...

• BlackBerry smartphones can not open BlackBerry Messenger

  I tried a similar topic without success.

  Suddenly, I couldn't open blackberry messenger icon does not respond. This seems to coincide with the notification of an update on 21 March. I even rebooted out of the battery while the aircraft was on and pulling the battery without effect.

  I finally gave in and updated the BlackBerry Messenger and status shows installed but I can not always open the application. My fear is I have lost my Messenger contacts.

  Help, please!

  Only thing I can say would be to uninstall and then reinstall the application.  I've never heard of such a thing happening.

• BlackBerry smartphones can not open the body of the e-mail or surf the web

  Have a verizon 9850 for 1 day.  I get by email, I can hear it when it comes and I can see the header, but it won't allow MW to open it.  I was able to open an email of confirmation of installation of the Blackberry, but that's it.  In addition, I can't surf the web or connect to the web.  Verizon told me a defective phone, but everything else seems to work very well.  Would it be a firmwear upgrade?  Someone has an idea?

  Yes, I had tried that but thanks for yor reply.  After that I had posted, I tried to reinstall the operating system and that seems to have solved the problem.

• After OS upgrade blackBerry smartphones, can not open the Options | On...

  Hello

  I have a problem. After I did my 8120 an upgrade of 4.5.0.182 a.187, all smoothly one a little faster.

  Unfortunately, now I can't open the 'about' appearing in the Options menu (Options |) About).

  Is there something wrong? the upgrade process have no error and everything is ok, except for the "a point".

  I tried battery pull, even the reset factory. nothings happened.

  I tried to demote him again to see if that 'about' can relieve, but it can not...

  Now, I can only do is Shift + Alt + H to see some of the 'a way'...

  Not important perhaps, but I want to see my Pearl being 'perfect' again...

  Can anyone help?

  Some aides will enjoy...

  Thanks before.

  If I remember correctly, there was a release of range of the BONE in which the screen about would be absent, if you deleted also modules of cod voice activation of the installation of the OS.

  Did you?

  The work is to tap on the home screen of the equipment (press the ALT key) E A C E

  On the SureType keyboard, maybe type E E A C E, I honestly can't remember right now. Try it.

• BlackBerry smartphones can not open attachments

  It is a new problem that has just begun.  Do not open attachments of any kind.

  You get an error message? What happens when you try to open a?

  First try to reset the device by removing the battery for a minute? Subsequently, the unit will restart (~ 1-3 minutes). Try to open an attachment and see if it works

• BlackBerry smartphones can not open .doc files transferred on my BB Curve 8520

  I am a new user and just bought a BB Curve 8520. Carrier is Virgin Media; Operating system is V4.6.1.314 (Platform 4.2.0.135); Desktop Manager Version is 5.0.1.2.8

  I transferred photos, music and a few documents from my PC to my BB using Desktop Manager successfully. However some .doc files transfer, but I can't open them on the BB. I get an error message indicating that a file cannot be opened because it is an RTF file. I also noticed that when I start to transfer the files, the small window that opens does not me the possibility to convert - it is grayed out. Help please - I am totally new to Blackberry and not an ACE! Thanks in advance!

  You must save the files as real documents Word on your PC first.

  WordToGo on your BlackBerry will open MS Word documents.