BlackBerry smartphones can not see memory card when connected to USB

Similar Questions

• BlackBerry smartphones can not sync - device blocks when connect to usb

  Help!  Cannot connect my curve on my desk.  When I connect with usb, the device stops and does not connect to Desktop Manager.  Support of Sprint and blackberry are no help and tell me it's the computer.  I have followed all directions on the support site bloackberry for a clean uninstall of Office Automation, including deleting registry keys, make sure that windows is up-to-date, etc. - still not connect.  Have xp pro on this desk.  Other devices like cameras connect seamlessly via USB.  The Device Manager shows all the ports are enabled and work correctly.  Help, please.

  response to the original poster (months later):

  Finally my computer guy and I thought about it. There were two conflicts on my PC at the origin of the problem.

  First of all my photo editing software NEGLIGIBLE adoble a dot nox file nokiamanager which is in contradiction with the blackberry desktop software.

  Then the int reminders right start menu for my back up utlities for external hard drive is also in contradiction with blackberry desktop software.

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• BlackBerry smartphones can not see the maps on my "BOLD"?

  Hello

  I just theBold on Orange in the United Kingdom and I do not see the maps app anywhere.  I can see it listed as version 4.6.0 under the list of Applications but can not see the software somewhere?

  I'm mean't to enable it somehow?  Also can not get the GPS function works as it says "failed to update GPS location" when I click on refresh?

  Any help would be really welcome

  If your provider blocks the passage of the icon (like AT & T) to another theme (Options-> themes) and see if you can find it. You may also download. Check mobile.blackberry.com from your BB browser.

• BlackBerry Smartphones Can not see pictures of hotmail on my bb bold

  Is it possible to display the photo using hotmail on a BB "BOLD".

  I get my fine msg but can not see the attached photos.

  If you are talking about the image of msn, you can not

• BlackBerry smartphones can not see the device on my computer memory

  Hello

  I have Blackberry 9000 with a 16 GB SD card.

  I am able to sync my calendar with my laptop running Vista successfully.

  Parameters of memory are:

  Media card support: on

  Encryption mode: no

  Mass storage Mode support: on

  Enable Auto... When connected: Yes (I tried both guest)

  The card has been formatted with the BB.

  I have not been able to 'see' my BB or the card memory in Windows.  I tried 3 computers (an XP and Vista 2) does not.  In one of them, I even tried remapping all the drives except C: SC E:, F:, etc..

  Any help would be appreciated.

  I had the same problem.  Support BB said on the phone was defective and he was replaced by ATT.  Replacement phone had the same problem.  But I found an unofficial patch for the problem; EM.  BB technical support said they do not support this difficulty, although they acknowledged that the problem set is actually a real problem that occurs.

  If your "BOLD" is under warranty have BB tech says that it is defective and get a new one.  Otherwise try your luck with the unofficial fix - it worked perfectly on both phones ATT sent me (but I'm still back together and insisting that ATT send me a phone that works - I should not have to rely on a 3rd party program to repair a defective phone.)

  Do a google search for this exact phrase: "some people have problems with the mass memory" and go to the forum of pinstack site that google finds. Yes, it's "are have" in the expression you are looking for.  It was not a typo.

  You will have to join pinstack (it's free) to download the patch.  If it works for you do not forget to thank the OP there.  He did a great service to anyone struggling with this problem.

• BlackBerry smartphones can not see the list of the entire message when I opened the messages icon.

  I used to be able to see a combined list of my emails, texts SMS, missed calls, voice messages and anything else when I open Message folder icon on my Blackberry Curve 8330 office, but now when I open it, all I get is a blank white screen.  When I hit the menu button, the menu appears without a problem and if I click on the trackball, it will open a message, but I do not see the list itself.

  Also, when I go to view the folder I can access an individual folder and they come very well.  The only problem is the list of the combined messages that you are supposed to get when you open the icon on the desktop (or the application menu).

  Could someone help me please

  First thing... do a reboot simple: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Now, that is the visible screen?

• BlackBerry smartphones can not see the music even after slipping / move

  Because I had the same problems with MM and MS, I tried the solution that I've seen several people post here and have done the following:

  On my BB Pearl

  Options > media card

  media card support: on

  encryption mode: no

  mass storage mode: on

  auto enable mass storage mode when connected: Yes

  Connected the phone to the pc using cable then slipped and dropped music to music for drive E: folder.

  Phone removed from the pc but the music, files are not always displayed to the top.

  If you have your connected device and browser, you can with Windows Explorer,
  Remove all bbthumb.dat files in the folder Music\.

  Unplug, then open the media application. And wait.

• BlackBerry Smartphones can not see the numbers

  I need to download my contacts on my desk and then be able to view them. I think that they are downloaded. I can't find any way to view them. When I try, it says that I can not open a .ipd file. I tried to open with WORD, and that didn't work of course. Now, every time I save my contacts, they save in WORD format. What I want to do is simply view and print my phone numbers which are in my Blackberry. Help? Thank you.

  In your address book Options > Email reconciliation > Wireless Reconcile - OFF.

  You are on a BES, Enterprise Server for your email?

• BlackBerry smartphones can not see blackberry appworld

  I updated my blackberry app world, the phone restarts and now I can't get app world and the yahoo Messenger as well... Help, please

  1. on your home screen, press Menu > SHOW ALL, so that ALL DISPLAY is checked.
  2. look in EVERY folder on your device... Applications, instant messaging, downloads, etc.
  If you don't see it still, look at the Options > device > application management. Do you not see it listed there?

• BlackBerry smartphones can not see the map

  My BB bold 9700 does not see the media card that I reformatted and works on PC, but now I don't see mass etc. storage to light the tried to restart reintegrate them etc. What is provided on my phone?

  contact your support network.

  If your phone is less than 12 months old, you are eligible to apply for waaranty.

  I can't think of anything.

• BlackBerry smartphones can not SEE THE SYMBOL of THUNDER DURING the LOADING

  I can't see the symbol of Thunder when I load my BB 8520 C. It happened just after I upgraded my software. Please help! It is difficult for me to know if it is already fully charged. How can I report the symbol? Thank you very much!!!

  If you have a theme that he won't show

• Torch of blackBerry Smartphones do not read memory cards

  I got my flashlight for a few months and I just swapped my SD card (8 gb) of my previous phone in the torch. There worked perfectly, but then I started getting constant in messages to say media card was inserted and then deleted; These would happen immediately after another until I lose patience and take it out.

  I have wiped the card, formatted, followed all the instructions on the forums how do I transfer media top correctly, but now the phone does not even recognize it. I assumed it was just a specific it as card caused hassel in the past, so I tried a few other SD cards and the phone is not recognizing any of them.

  I plan to send my flashlight for repair if I can not find a solution, but I would rather not send it away for 14 days if I can avoid it!

  All solutions anyone?

  Thank you!

  I had a similar problem before, I formatted on a PC and then formatted in the device

  then transferred all the backup after.

• BlackBerry smartphones can not see my email accounts

  I've set up 4 different email accounts on my device but I can't see them, I see my email on the box messages but they are all mixed. I can't see my emails separately as before...

  any suggestions?

  You hear that see your icons of previous e-mail for each e-mail account individial on your BB homescreen?

  They were hidden? Moved to a folder?

  Try going to Options > Advanced > host Routing Table > Menu > register.

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  Any lucking finding?

• BlackBerry Smartphones can not see address book

  I can't see your address book mt but I see that he has listed contacts and I can voice dialing, I know that it is there but just can't see or search for contacts. I tried to back up and restore, but it did not work, any suggestions.

  I can see the icon but I can't see the content.

  Welcme to Frums!

  Go to your address book, then press the Menu key.

  Go to FILTER

  Make sure that there is no control in each box business or personal. If he scores control, then then.