BlackBerry smartphones can not sync - device blocks when connect to usb

Help!  Cannot connect my curve on my desk.  When I connect with usb, the device stops and does not connect to Desktop Manager.  Support of Sprint and blackberry are no help and tell me it's the computer.  I have followed all directions on the support site bloackberry for a clean uninstall of Office Automation, including deleting registry keys, make sure that windows is up-to-date, etc. - still not connect.  Have xp pro on this desk.  Other devices like cameras connect seamlessly via USB.  The Device Manager shows all the ports are enabled and work correctly.  Help, please.

response to the original poster (months later):

Finally my computer guy and I thought about it. There were two conflicts on my PC at the origin of the problem.

First of all my photo editing software NEGLIGIBLE adoble a dot nox file nokiamanager which is in contradiction with the blackberry desktop software.

Then the int reminders right start menu for my back up utlities for external hard drive is also in contradiction with blackberry desktop software.

Tags: BlackBerry Smartphones

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