BlackBerry smartphones can not synchronize the new BB with Desktop software

Similar Questions

• BlackBerry smartphones can not get the media on my desktop software icon

  I tried to update my office but I keep getting asked a 'sonic Activation Mode' CD CD1.  I just bought a memory card to download music, but I can't make it work.  Something to eat Roxio Media...

  Hello

  There are two kinds of Desktop Manager. There are:

  • Barebone Desktop Manager
  • Desktop Manager + Roxio Media Manager

  It seems that the one on the CD is barebones. You can go to the website of Blackberry.com and download 'Desktop Manager 4.5 + Media manager'.

• BlackBerry smartphones can not download the new pocketmac

  I got the pocketmac for my Pearl but with my curve it would not work so I trashed it and tried to download it again but when I get the new version of pocketmac from the menu down and click Next, it rises, but has no place for me to download.  I can get everything to download (if I wanted to), but not the new version. Help, please

  Hi and welcome to the forums!

  Please read the following link:

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&thread.ID=1317

  If you need more help please let me know. If this answers your question please solve this thread!

  Thank you!!

• BlackBerry smartphones can not synchronize the e-mail to Office Manager

  Earlier messages I realized I can't synchronize email between my curve and my personal Outlook email (my provider is comcast).  How a supposed to synchronize email between the BB and Outlook?  If this is a redundant question, my apologies.  I couldn't find an answer in the previous discussions.  I am not technically inclined so use small words.  My provider is Sprint if that helps.  If anyone has a phone number to support technique/BB sprint, which would also be useful.  JULIEN!

  roman1 wrote:
  Earlier messages I realized I can't synchronize email between my curve and my personal Outlook email (my provider is comcast).  How a supposed to synchronize email between the BB and Outlook?  If this is a redundant question, my apologies.  I couldn't find an answer in the previous discussions.  I am not technically inclined so use small words.  My provider is Sprint if that helps.  If anyone has a phone number to support technique/BB sprint, which would also be useful.  JULIEN!

  Your phone number for Sprint is probably on your last Bill.

  On a personal account of BIS, you simply cannot reconcile the BB to Outlook mail.

  You need a BES plan for it.

• BlackBerry smartphones can not download the new os 4.5.8 DM to my BB

  I see the new OS on my DM but he always tells me that I don't need an upgrade.

  on my BB options-about v4.5.0.11

  I need/want v4.5.0.81

  My T-Mobile BIN, this is how I managed to download it. but now I can not download it.

  I've been on this since last night! I need to be a * beep *!

  I don't have 4.7 as you mentioned, I have the 4.5 so I tried to download this program (4.7) from the end of this morning. It gets stuck around 30% of download! I have everything shut down, re-start! I have same tryied to remove the old DM and start from scratch. nothing! It keeps stuck to 30%!

• BlackBerry smartphones can not download the new bb app world

  I have a bb bold 9000 and I am trying to download the new app world 3.0.0.73. Every time I get only version 2. something. How to do later?
  Thank you

  Hello estepney,

  Here are the requirements for future reference:

  http://www.BlackBerry.com/BTSC/KB17659

  Availability of blackBerry Device Software is determined by your wireless service provider. You can check the versions available here:

  BlackBerry Desktop and device software download sites

  See you soon

• BlackBerry smartphones can not change the electronic signature with the Blackberry Internet Service on Orange

  Hello

  I'm on Orange and I am trying to remove the signature when I send the email to my gmail account.

  An earlier thread was really useful-

  R Man

  I'm going crazy trying to figure out how to change the signature on my blackberry curve 8300.  I'm with Orange Business.  On my camera, it displays the option, but cannot be changed.  On my bill online orange it does not mention - in fact it is impossible to get information from blackberry.  Could someone help me?  I keep seeing references to the 'BIS' - which I suppose means Blackberry internet service - but this does not seem to help me?  This is a website / option on the phone / or what?  DRM for any help...

  Bifocals

  Hi and welcome to the forums!

  You're BIS correct is the Blackberry Internet service.

  If you go through the icon to setup e-mail on your phone, you will actually the site of the BIS.

  If you can not change your signature through the device, you can connect to a PC Web site.

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

  The Orange UK BIS site

  https://bis.EU.BlackBerry.com/HTML?brand=orangeuk

  The BIS of the procedures via the PC site

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB03781&sliceId=SAL_Pub...

  But when I go on the site of Orange UK BIS I can't set up a new account as it says there is a already for my phone, and when I clicked on the link "forgotten password" and I sent myself a message that 'username and password do not exist.  Please use your device to access Blackberry Internet Service. "When I use Setup email on the phone, I can see the signature but not change.

  Y at - it a help for me, or am I stuck with this signature?

  Thanks in advance.

  the fastest is to call Orange UK and they will tell you how to connect to your BIS account for editing.

• BlackBerry smartphones can not synchronize Outlook 2007 calendar with Alltel BB 8330

  Ok... Looks like a lot of people have this problem. Here is what I have

  Vista Home Basic SP1

  Outlook 2007 (as part of Office Enterprise 2007)

  Running OS 4.5.0.127 BB8330

  Configured with two accounts-Default calendar/e-mail account is the same account Outlook. (I have Groupwise at work... This isn't the default account/calendar)

  BlackBerry DM 4.5

  Here's what I tried...

  Uninstalled and reinstalled many times DM

  Install the latest version of DM (4.7)

  Latest device OS (4.5)?

  Delete the Intellisync folder

  Only calendar Sync

  DM running as administrator

  Remove all the BB calendar entries associated with the Groupwise e-mail account

  Have run scanpst on Outlook and repaired the file (he said he had some problems)

  First great Sync worked, the only thing I did between the first and the second synchronization have been changing some recurring calendar events and adds two events to my calendar for the Groupwise account. I deleted since these events Groupwise and calendar don't show any entries when I look under the calendar options.

  Now, I get the error "Desktop Manager has stopped working" much-discussed when DM begins to deal with my Outlook calendar. It syncs contacts very well, bed and treats the calendar of the device, then reads 631 records of Outlook calendar, starts processing Outlook calendar files and stops immediately. I have to reboot to get the DM to try to synchronize again. Here is the log of the Intellisync folder...

  Wed Mar 04 22:01:16 2009 - Intellisync Log file.

  {22:01:16.895: create an empty table C:\Users\Jimmy\AppData\Roaming\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}. CFG\TABLES. ITB a.\startup.cpp line 500
  {22:01:16.957: empty table file C:\Users\Jimmy\AppData\Roaming\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}. CFG\TABLES. ITB a.\startup.cpp line 519
  {22:01:23.369: create an empty table C:\Users\Jimmy\AppData\Roaming\RESEAR~1\BLACKB~1\Intellisync\{64193ED4-35AD-4A24-972D-11E7CB4F3E50}. CFG\TABLES. ITB a.\startup.cpp line 500
  Wed Mar 04 22:01:30 2009: error 0 x 83110005.-2096037883.0 a.\syncconfigmanager.cpp line 1137
  Wed Mar 04 22:01:31 2009: error could not load CXLServer1.dll in the product directory... 4005.\callback.cpp line 3610
  22:03:15.782:
  22:03:15.782: start Session ILX, Source = Microsoft Outlook, target device =
  22:03:15.923:
  22:03:15.923: from Standard synchronization
  22:03:16.001: Phase = 10, 31E942E2 = user: reading data of the device calendar
  22:03:17.935: finished reading 17 Records, deletions 0 + 0 Unchangeds for user = 31E942E2 of the calendar system (entry slow sync for resynchronization)
  22:03:17.935: Phase = 20, 31E942E2 = user: reading data from Microsoft Outlook calendar
  22:03:47.575: finished reading 631 records + 0 + 0 Unchangeds for user deletions = 31E942E2 calendar Microsoft Outlook (entry slow sync for resynchronization)
  22:03:47.575: Phase = 30, 31E942E2 = user: write data to the device calendar
  22:27:51.634:
  22:27:51.634: start Session ILX, Source = Microsoft Outlook, target device =
  22:27:51.759:
  22:27:51.775: from Standard synchronization
  22:27:51.806: Phase = 10, 31E942E2 = user: reading data of the device calendar
  22:27:53.600: finished reading 17 Records, deletions 0 + 0 Unchangeds for user = 31E942E2 of the calendar system (entry slow sync for resynchronization)
  22:27:53.600: Phase = 20, 31E942E2 = user: reading data from Microsoft Outlook calendar
  22:28:18.201: finished reading 631 records + 0 + 0 Unchangeds for user deletions = 31E942E2 calendar Microsoft Outlook (entry slow sync for resynchronization)
  22:28:18.217: Phase = 30, 31E942E2 = user: write data to the device calendar

  It's disconcerting. I used a Palm TX for years and was happy to jump into the world of BB. I love the phone, but I bought it mainly to keep track of my schedule. I am not impressed and rest 26 days to test. I hate to take it back to Alltel but its useless unless I can easily and surely to synchronize the calendar. Everyone you have all the answers?

  OK... Here's the update. I tried a few things, too many to enter in, and nothing has worked. Finally, I have downlaoded and installed Companionlink Express and... presto! I can sync again. 49.95 for Companionlink software. It looks like the BB people might write (or buy) a decent piece of software. I bought the 8330 mainly to help me cope with my calendar. When this does not work, I got a cell phone for $ 200 million. RIM has almost come back! Furthermore, the site is www.companionlink.com.

• BlackBerry smartphones can not synchronize with the USB cable plugged into charge pod

  Hello

  I read on the web site of shopblackberry.com, in the details of charge pod ( http://www.shopblackberry.com/_blackberryaccessories/cgi-bin/pd.cgi?frompage=category&page=product_d... ) that the pod can handset with charger travel or data cable for charge and/or sync with a BlackBerry smartphone. So, my question is related on a problem or a misunderstanding of me to this description.

  I want to know if we could recharge and synchronize the BlackBerry via USB cable or is only responsible for the BlackBerry when connected that way. My second question is, is it possible to synchronize the BlackBerry with the USB cable plugged into the pod or not?

  Because I got a request from one of my users about the fact that his BlackBerry 9000 can not synchronize when it is on his group.

  Thank you very much!

  Hello

  It's a loading dock. It is useful, because just drag you your "BOLD" in there and it will load (just like the 8300 Curve).
  If you want to synchronize, you can plug a usb on the side of the appliance cord. This can be done while the machine is in its dock, where the description.

  I have the same crib, but for the 8300. It's really worth buying. I'm happy with it every day.

• BlackBerry smartphones can not synchronize correctly after the 4.5 upgrade

  I have a Pearl 8100 and just updated to 4.5 v. I didn't know anything about the updates specific to the provider and just updated directly from Blackberry.com. Now when I try to sync (I use Outlook 2003 via Desktop Manager v4.2.0.14) he wants to add all my appointments from Outlook - but they are still on my BB. If I complete the synchronization I have duplicates of EVERYTHING. In addition, most (but not all) of the 'all day' events on my BB became 12:00 A - 11:59 P events instead of just an entry all day at the top of the day. I continue to cancel synchronization, so I can't even imagine what would happen if I'm as much that synchronize my address book.

  I looked in my Desktop Manager software update, but I can't back up because I can't synchronize (although I backed up my entire Outlook file, so I guess I have backed up). I also watched by uninstalling v4.5, but indications that I found on one another detachment said to remove the upgrade to add/remove programs and it wasn't there. I know that I'm not an expert in this stuff, but I feel very lame.

  I'm also irritated some images that accompanies my Pearl disappeared. I used their background. I read on other assignments that these images are not in the new software - but why they have been removed?

  What should I do?

  for images: you can see otherwise: the pictures have never been published except for OS 4.2 and 4.3 of the OS. You can search the Web, maybe someone will be stored somehow in the form of images and not as an application.

  on the backup: this has nothing to do with the timing.
  a backup is a file that contains all data on your device. It cannot be used at all except for a full restore of the databases. You should be able to make a backup.

  for the calendar: are all the events in Outlook? If so, you can delete the calendar on your device database (using the right Fund Manager Panel) and then synchronize Outlook calendar.

• BlackBerry Smartphones can not hear the other end to the phone

  Hello

  I have a Bold 9900. Lately, I had a problem where I am unable to hear the ringing of the. The phone vibrates and I see an incoming call. When I answer the call, I can not hear the person at the other end of the line, or the other person can hear me. If I try someone sounds, I can't hear their phone ring, but I get the message that we are related, but may not have any conversation. When I do a full power off and restart its new normal.

  How can I get rid of this problem?

  Hello docvish,

  Welcome to the community,

  As the PC or laptop requires the restart of our smartphone require also restarts to remove slow, whenever you feel any unusual just give a battery pull reboot I have; e while the unit is on the battery wait a min. then reinsert it wait until it restarts. You can also give a soft reboot by pressing alt + Shift R (aA ^) + DELETE.

  Also avoid any applications running in the background, press on and hold Menu button for a few seconds, it will appear a screen showing running applications or that are still open., remember always to get out of the applications not only to return the key. Try if solves your problem, or alternatively you can visit any Center of Blackberry service to the issue.

  Good luck

  Click 'Like' If you want to thank someone.
  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones can not see the maps on my "BOLD"?

  Hello

  I just theBold on Orange in the United Kingdom and I do not see the maps app anywhere.  I can see it listed as version 4.6.0 under the list of Applications but can not see the software somewhere?

  I'm mean't to enable it somehow?  Also can not get the GPS function works as it says "failed to update GPS location" when I click on refresh?

  Any help would be really welcome

  If your provider blocks the passage of the icon (like AT & T) to another theme (Options-> themes) and see if you can find it. You may also download. Check mobile.blackberry.com from your BB browser.

• BlackBerry smartphones can not find the BBM icon...

  I can't find my icon of bbm anywhere, even not in the bar to switch applications. I was updating it from app world blackberry, then the progress of update has failed. bbm icon was there until later that day, I deleted something and the phone was in need of a reboot so I rebooted it and since then I can not find the icon of anywhere. I tried to download it again from the appworld, it always says that there are already, but I can't find it yet. and I'm also trying to update nd it always says error update! Please help me!

  OK, so just do the last part of the instructions...

  Finally, use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install again the Messenger application.

  After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

• BlackBerry smartphones can not find the Notification Menu

  I have a blackberry Pearl and recently upgraded to 4.5.  After the upgrade, I was move the icons on the home page and somehow successful to delete or lose the Menu of Notification icon (the one where you select the quiet mode, ring for single phone etc.).  I can't go back on this request.  4.5 I tried reinstalling, but he dutifully put my screen up delicate because he was with the missing menu.  The advice is apprecaited.

  Thank you

  Make sure that it is not in all cases. You can not remove the icon. You can only hide or move.

  Change themes and to see that you can find?

• BlackBerry Smartphones Can I use the clock as my desktop wallpaper, so to speak the way he looks when he's in charge?

  Can I use the clock as my desktop wallpaper, so to speak the way he looks when he is in charge?

  THX