BlackBerry smartphones can not synchronize Outlook 2007 calendar with Alltel BB 8330

Ok... Looks like a lot of people have this problem. Here is what I have

Vista Home Basic SP1

Outlook 2007 (as part of Office Enterprise 2007)

Running OS 4.5.0.127 BB8330

Configured with two accounts-Default calendar/e-mail account is the same account Outlook. (I have Groupwise at work... This isn't the default account/calendar)

BlackBerry DM 4.5

Here's what I tried...

Uninstalled and reinstalled many times DM

Install the latest version of DM (4.7)

Latest device OS (4.5)?

Delete the Intellisync folder

Only calendar Sync

DM running as administrator

Remove all the BB calendar entries associated with the Groupwise e-mail account

Have run scanpst on Outlook and repaired the file (he said he had some problems)

First great Sync worked, the only thing I did between the first and the second synchronization have been changing some recurring calendar events and adds two events to my calendar for the Groupwise account. I deleted since these events Groupwise and calendar don't show any entries when I look under the calendar options.

Now, I get the error "Desktop Manager has stopped working" much-discussed when DM begins to deal with my Outlook calendar. It syncs contacts very well, bed and treats the calendar of the device, then reads 631 records of Outlook calendar, starts processing Outlook calendar files and stops immediately. I have to reboot to get the DM to try to synchronize again. Here is the log of the Intellisync folder...

Wed Mar 04 22:01:16 2009 - Intellisync Log file.

{22:01:16.895: create an empty table C:\Users\Jimmy\AppData\Roaming\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}. CFG\TABLES. ITB a.\startup.cpp line 500
{22:01:16.957: empty table file C:\Users\Jimmy\AppData\Roaming\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}. CFG\TABLES. ITB a.\startup.cpp line 519
{22:01:23.369: create an empty table C:\Users\Jimmy\AppData\Roaming\RESEAR~1\BLACKB~1\Intellisync\{64193ED4-35AD-4A24-972D-11E7CB4F3E50}. CFG\TABLES. ITB a.\startup.cpp line 500
Wed Mar 04 22:01:30 2009: error 0 x 83110005.-2096037883.0 a.\syncconfigmanager.cpp line 1137
Wed Mar 04 22:01:31 2009: error could not load CXLServer1.dll in the product directory... 4005.\callback.cpp line 3610
22:03:15.782:
22:03:15.782: start Session ILX, Source = Microsoft Outlook, target device =
22:03:15.923:
22:03:15.923: from Standard synchronization
22:03:16.001: Phase = 10, 31E942E2 = user: reading data of the device calendar
22:03:17.935: finished reading 17 Records, deletions 0 + 0 Unchangeds for user = 31E942E2 of the calendar system (entry slow sync for resynchronization)
22:03:17.935: Phase = 20, 31E942E2 = user: reading data from Microsoft Outlook calendar
22:03:47.575: finished reading 631 records + 0 + 0 Unchangeds for user deletions = 31E942E2 calendar Microsoft Outlook (entry slow sync for resynchronization)
22:03:47.575: Phase = 30, 31E942E2 = user: write data to the device calendar
22:27:51.634:
22:27:51.634: start Session ILX, Source = Microsoft Outlook, target device =
22:27:51.759:
22:27:51.775: from Standard synchronization
22:27:51.806: Phase = 10, 31E942E2 = user: reading data of the device calendar
22:27:53.600: finished reading 17 Records, deletions 0 + 0 Unchangeds for user = 31E942E2 of the calendar system (entry slow sync for resynchronization)
22:27:53.600: Phase = 20, 31E942E2 = user: reading data from Microsoft Outlook calendar
22:28:18.201: finished reading 631 records + 0 + 0 Unchangeds for user deletions = 31E942E2 calendar Microsoft Outlook (entry slow sync for resynchronization)
22:28:18.217: Phase = 30, 31E942E2 = user: write data to the device calendar

It's disconcerting. I used a Palm TX for years and was happy to jump into the world of BB. I love the phone, but I bought it mainly to keep track of my schedule. I am not impressed and rest 26 days to test. I hate to take it back to Alltel but its useless unless I can easily and surely to synchronize the calendar. Everyone you have all the answers?

OK... Here's the update. I tried a few things, too many to enter in, and nothing has worked. Finally, I have downlaoded and installed Companionlink Express and... presto! I can sync again. 49.95 for Companionlink software. It looks like the BB people might write (or buy) a decent piece of software. I bought the 8330 mainly to help me cope with my calendar. When this does not work, I got a cell phone for $ 200 million. RIM has almost come back! Furthermore, the site is www.companionlink.com.

Tags: BlackBerry Smartphones

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