BlackBerry smartphones can not uninstall Desktop Manager 5.0.1.

Hello

I'm trying to uninstall version 5.0.1 DM on my Windows 7 computer. After the usual uninstall procedure (remove programs in the control panel), I get an error saying that "this action is only valid for products that are currently installed.

Have tried a few third party uninstall programs, but all have failed...

I need to uninstall the DM to be able to upgrade to OS6 on my Bold 9700

(apploader located traces of DM 5.0.1 and will not continue until DM 5.0.1 is removed...)

appreciate the help to get rid of the DM 5.0.1. or upgrade to OS6 on my "BOLD" without using the apploader

Tom.

OK, this helps to understand, thanks.

Have you tried this method below to install the software for the OS device?

Honestly, for me, it's about the only method that I don't use, because it is much cleaner and easier for me and I get more control over the upgrade process.

First find your operator and the system operating file that you want to use.
http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

Tags: BlackBerry Smartphones

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