BlackBerry Smartphones Can I remove Desktop Manager of BB

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• BlackBerry smartphones can not see Desktop Manager in my list of all programs on the start menu

  I just installed the Blackberry Desktop Manager for Blackberry 7100i Nextel (version 4.1.0.376).

  It does not appear under all programs on my Winxp start menu.    It seemed to install correctly, but it just doesn't appear in the start menu.    I removed it by following the instructions (requiring the removal of certain registry entries and files and more using Add/Remove programs in the control panel).

  I reinstalled the program and it will not always be displayed on the start menu.    I can run a couple of .exe files and run it manually, but I don't get the full program.

  I am the administrator of my pc Windows XP Professional.

  Any ideas on what could be the problem?

  Hi and welcome to the Forums!

  Yes, that would do makes a difference. For reference, the best procedure must first install the full package of DTM (what version you need for your PIM version if you plan to synchronize via attached USB/BT), then, at the top of the DTM installed, your bundle of BONES of carriers (which modifies DTM so that it can provide you with options that apply to you).

  You can edit your previous post - but it's actually better not unless there is a real error needing correction. It is good to leave the wire in place just in case someone in the future should have a similar situation... so that they can find your description and solution and I hope to find their response without the need to post a new thread.

  Oh yes, once you are sure that it is resolved, please don't forget to mark the thread as solved.

  Best!

• BlackBerry smartphones can not uninstall Desktop Manager 5.0.1.

  Hello

  I'm trying to uninstall version 5.0.1 DM on my Windows 7 computer. After the usual uninstall procedure (remove programs in the control panel), I get an error saying that "this action is only valid for products that are currently installed.

  Have tried a few third party uninstall programs, but all have failed...

  I need to uninstall the DM to be able to upgrade to OS6 on my Bold 9700

  (apploader located traces of DM 5.0.1 and will not continue until DM 5.0.1 is removed...)

  appreciate the help to get rid of the DM 5.0.1. or upgrade to OS6 on my "BOLD" without using the apploader

  Tom.

  OK, this helps to understand, thanks.

  Have you tried this method below to install the software for the OS device?

  Honestly, for me, it's about the only method that I don't use, because it is much cleaner and easier for me and I get more control over the upgrade process.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• BlackBerry Smartphones Can not install Desktop Manager due to the DEP.

  BlackBerry users good day.

  I just of me a BlackBerry Storm 1 and I would like to install the Desktop Manager.

  I downloaded the installation from the website and tried to install it.

  At the beginning it goes well, that I start, select my country... but then...

  ... When I chose my country and I click then the installation hangs and I get the DEP error.

  I looked around these forums, but I am not getting any help.

  Could someone help me please?

  I'm pretty annoyed by this error.

  I hope to have a useful answer.

  Kind regards

  Jurrien van Rooij.

  Unfortunately not, as with most of the facilities of software, information must be written in some parts of the computer, such as the registry, and you can just use a USB flash drive to run your applications.

  This error is a Microsoft Windows error occurs when Windows detects code that is run from a protected location  At this point, Microsoft is your best bet for support as it is not an error of BlackBerry Desktop Manager.

  Thank you

• BlackBerry Smartphones can't uninstall Desktop Manager

  I just upgraded from curve to the storm.  Existing desktop software is v4.2.2.14.  Don't know how you change it to recognize the new device, but when you try to upgrade to the latest Desktop I get the message "the Office Manager is running. Close it before you continue. Click Cancel to abort the installation.

  Therefore, I thought that I would like to delete (via Add/Remove Programs), but I get the same message?

  As far as I'm concerned the Desktop Manager does NOT work.  When you Ctrl + Alt + Del and the conduct of the audit of programs, it does not appear as a running application.

  Guidance on how to uninstall would be appreciated.

  Concerning

  Matthew

  Hello

  Check if the rest of the process are running.

  BBdevmgr and rimdevmgr. If they are active kill the process manually and try the install again.

  Thank you

  Bifocals

  Don't forget to adjust your thread.

  Put the check mark in the green box containing your answer! Thank you

• BlackBerry Smartphones can not remove some message

  I have a message in my Inbox with a red square with a dial on the LHS of the message. I can't delete this post for a reason, and it does not let me download some of my new messages.

  See you soon

  MalteseFalcon

  Don't know what is an email RX?  You can open that message and scroll to the top then provide information listed in there, for example by using: XXX, folder: XXX, status: XXX.

  Did you try to reset your handset, such as remove and reinsert the battery without turning it off.

  If it's one of the corrupted message, you can summer use Desktop Manager to remove the database of the entire message.

• BlackBerry Smartphones BB ID vs Desktop Manager.

  Hi all. first of all, sorry for the bad English (I'm Italian).

  I have a 9320 curve, my first BB.

  these screenshots to explain my problem:

  http://postimg.org/image/atzzxr1dx/

  http://postimg.org/image/6dnurrxt3/

  Firmware 7.1.0.714 (operator Wind Italy).

  yesterday, I opened the Blackberry App World. He opens and invites me to update to Blackberry World (ok, the link to the site, download, install).

  then I restarted and opened the world of Blackberry. It opens and invites me to update the Blackberry ID. Once again, successful update.

  everything ok, but when I put all my phone (new applications, contacts/photos/music of the old...) I plug the 9320 for the Blackberry Desktop Manager for a backup and uninstall applications.

  Blackberry Desktop Manager show upward with a pending (see the screenshot) operation: reinstall some 'old version' of "necessary software." the issue is that is NOT possible to turn off this operation. It reinstall the OLD BB ID, then the BB world would install the ID of the NEW BB Desktop Manager to reinstall the OLD...

  How can be fixed that?

  on the desktop software, there is an option for him would not not to make the automatic updates. I suggest that you uncheck this option.

  If you want to keep this option is checked, then you must install on your PC, the latest version of the OS for your 9320. Contact the wind if need is, you should be able to download it here:
  https://swdownloads.BlackBerry.com/downloads/entry.do?code=C8758B517083196F05AC29810B924ACA
  (it seems that you did not, because this is the same version 7.1.0.714...)

• BlackBerry Smartphones can you remove applications accompanying the BB 8130?

  I want to remove the installation wizard, dial, Yahoo messenger, download windows live, facebook, set up bluetooth, download gps NAV. They do not appear under Advanced options/applications to remove it. They do not appear in the Desktop Manager. I did it recharges on the phone. I have upgraded Desktop Manager 4.5 but impossible to pass the phone to 4.5 that my operator has not yet (and remove the XML to update the different carrier does not work).

  Certainly, I can choose what I want on my own phone? Help, please?

  The answer is no, you don't delete them.  They are not really applications.  You can hide the icons for things like new message, which I believe is a shortcut defined by theme.  The other icons are pushed with the Service of your business books.  If you go to Options-> Advanced-> Service books, you can remove this service book and the icon will disappear, but it will get pushed once again if you need to re - register with the network.

• BlackBerry smartphones which version of Desktop Manager I need to download to my BB Curve 8310?

  4.2 SP2 does not work on my Dell with Windows XP. Can someone tell me the one who to download please? I tried several of them, and none of them are decompression without fatal errors or other problems. The CD that came with my BB does not work either. Please help me...

  Try to install Desktop Manager version 4.6

  Download Desktop Manager here:

  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

• Version blackBerry Smartphones best of the Desktop Manager to use with Vista and Outlook 2007

  What is the best version of the Desktop Manager to use on a new computer with Windows Vista and Outlook 2007?

  Hello!

  The most recent... v5.0. You can DL here:

  http://NA.BlackBerry.com/eng/services/desktop/

• BlackBerry smartphones can not remove 1 remaining phone journal - Call Log NOT updated entry

  Hello. I have a Bold 9000. My phone call log is is more updated. I have 1 old handwriting on the paper that I can't remove.

  I tried to spend too many Messages, display folder, phone call logs, but it comes back with "Eception exception: java.lang.NullPointerException." I get the same message at boot to reset (drums),

  Option / status / watch 50 MB of free file is not a memory problem.

  It's very frustrating. If I can't sort out is there no way to uninstall & reinstall the software on the BB?

  Thanks, Altaf

  Hello.

  I'm sorry I failed you early especially after taking the time to provide me with a solution.

  First of all, I did what you asked and managed to clear the logs of the phone call (by selecting this line under databases) of advanced DTM. I was not sure if you meant that (historical clear calls) when you said "Click on the database on the RHS and click the Clear button" or that you wanted to say more.

  I had to make 2 passes through it. The 1st time, it says that there are 20 entries in the log (I saw that one on my phone). After the clearer, I went back to my phone and the entrance was still there but a DTM Advanced phone log said there were 17 entries now. Then, I deleted the newspaper again and this time it was the desired effect!

  I also removed the battery with the unit on. The message "Eception Java lang... "disappeared now.

  I thank very you much for helping me.

  From the moment wherever they gave me a BB "BOLD" of my company, I realized how good it was. It is simple and intuitive in use and much faster and without fault compared to many other PDA/Smartphones I've used. I liked it so much, I bought one for me!

  Best wishes

  Altaf

• BlackBerry Smartphones Windows 7 and Desktop Manager

  Hi, I have a 8700 c runs the last device from AT & T (4.5.110) software.  I recently installed Windows 7 Build 7000, and I can't connect with my BB via USB.  Office Manager starts and begins to communicate via USB, then crashes.  If I disconnect and reconnect the USB, the program quickly continues, but I am unable to sync or to downgrade the software for the device.

  I'm not trying to use the media, just the Desktop Manager Manager.  I'vetried to reinstall Desktop Manager 4.7 and 4.6; also the software of the device.  I tried Troubleshooting compatibility for the Desktop Manager and the charger.

  Nothing seems to help.  My computer is a Thinkpad T60.

  If anyone has any ideas, I would appreciate it.

  Thank you

  Hi and welcome to the forums!

  Try this article troubleshooting for desktop USB connections.

  Thank you

  Bifocals

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB00125&sliceId=1&docTy...

• BlackBerry Smartphones what's Dungeon Desktop Manager deleting my App World icon?

  Recently, I noticed that when I plug in my "BOLD" of Desktop Manager, he wants to update Basic apps and when he does, he keeps getting rid of my App World icon.  Not sure why...?  Can someone give me an idea as to why? Thank you.

  Why update you?  If you'e updated, so you should be good for awhile.  Sometimes the DM will say that you need to update when you have not really.  I have no idea why he removes appworld, but it does.  The app is still there, but the icon is hidden.  Just reinstall and it should be good.

• BlackBerry smartphones can not remove Messenger view icon

  I updated Blackberry Messenger today and now I have an icon showing 1 message on which I can't get rid of my home screen.  I checked everywhere I can think of and all locations are empty.  I tried pulling the battery and restart but the icon is still there.

  I guess that's the messenger icon - is blue with dots just like the menu button.  Any suggestions for a beginner?

  The last official release of OS for the 8520 is 4.6.1.318

  The link below is the download and the specific instructions.

  Make your own backup first, using the Desktop Manager.

  http://www.BlackBerryForums.com/General-8500-series-discussion-Gemini/214971-latest-OS-8520-4-6-1-47...

• BlackBerry smartphones a FIX! -Desktop Manager 7.0

  HELO all - after 2 days was also frustrated that hundeds of you were, I have my running Desktop Manager 7.0 (version 44). Thanks to a certain number of you who gave me clues. I tried to roll back to a restore point in order to obtain the return - 6.1 which failed miserably and I couldn't even get it to load - this is what steps I used to get a solution I tested:

  BTW - I use Win 7 (64-bit) and Office/Outlook 2010 (32-bit), synchronization with a Bb Tour using OS 5.x

  1. using the Control Panel, uninstall all Bb DM you have (versions 6 or 7). Reset.

  2. using the Control Panel, uninstall the MS .net components. (I got 4.0 and need to uninstall the component extended before you uninstall the .net Framework.) Also, I chose to "Restart later" After uninstallation of first and only restarted after uninstalling second. Reset.

  3. you must have Visual C++ 2008 SP1 installed. Look under control Panel\Programs to see if you have it. If this is not the case, do a Google search and you will get the download link easily. Reboot after installation (if you do not already have Visual C++ 2008 SP1).

  4. go to Blackberry.com and download the latest 7.0 (build 44) and follow the instructions for installation.

  5. once loading Desktop Manager, accept the values by default - but do * not * check the organizer for synchroization files.

  6. connect your Blackberry via USB cable. A backup will take place.

  7. when the backup is complete, go to the organizer and configure each of the four areas that you want to use. Be sure to select a one-way since the device and check the box to write about the device files.

  8. once the settings are finished, synchronize all. (I + 2 000 entries, and it took about 15 minutes.) The overview of the synchronization will take a few minutes too, but be patient!

  9. when the synchronization is complete, disconnect the phone and check your calendar, contacts, etc.. It must be up to date.

  10. make a change in the schedule. Reconnect the phone. Change the settings of the Organizer to perform two-way synchronization. Synchronize all the. It will take a few minutes, but not that first sync - always be patient!

  11. when the synchronization is complete, check the calendar change - it should be there.

  I hope this helps you and a lot of people because it has really been a hell two days! Best - Chuck

  Chuck Gidday

  Play well.

  IIRC, when I installed everything first DM (v6.x), I had to uninstall all versions of the .NET framework. Then, DM has installed its own version of one of them. Since then, various other programs have reinstalled parts of the .NET framework "package" without interfering with the DM.

  If it is only the 'BB software development team' and I'm using the VERY loose term, in fact, have stumbled on this obstacle, once again... .

  Thanks for all the effort you put into documenting your way to victory!

  However, I think I'll waqit until the BB actually recover and difficulty THEIR s/w CORRECTLY...

  BTW, where all the BB customer support people answer these white-hot forum discussions?