BlackBerry Smartphones can't find BES email desktop icon

Hi all

I have set up five accounts on my first BB I bought a few weeks ago. I have icons for all BIS email accounts on my desktop, but I can't find an icon for my BES (by Rackspace) e-mail account. I think that this icon, if it is there, is called "Desktop". Initially, I realize that my work email did not have its own icon and e-mails to this show account only the "Messages" icon with all the other emails, sms, etc..

Then, yesterday, I was downloading of applications and reboot my BB and an icon for my BES email showed (has baptized "Desktop"). But he agains disappeared when I downloaded several apps and rebooted the phone. Now, I can not bring back the icon of the BES Office.

I tried to send service directories, but it didn't bring back the "Desktop" icon I browsed and clicked on virtually all things clickable on my BB, but couldn't find anything that would create this "Desktop" icon

Creates the BES email on the desktop icon that needs to be done when the account is set up, which was done between my computer and someone to Rackspace in my case? Or, is it possible for me now to create this icon?

Any help would be appreciated.

Thank you!

It is indeed there... the application Empower BES Inbox. This solution costs (per user), but does not require a change at the server level and affects only a single user.

I tried the free trial version, and it has worked great for me. But, before I had to pay, I convinced our BES admins to get the server solution as it comes free of charge, if it affects all users on this Server BES.

Good luck!

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry smartphones can not see my email accounts

    I've set up 4 different email accounts on my device but I can't see them, I see my email on the box messages but they are all mixed. I can't see my emails separately as before...

    any suggestions?

    You hear that see your icons of previous e-mail for each e-mail account individial on your BB homescreen?

    They were hidden? Moved to a folder?

    Try going to Options > Advanced > host Routing Table > Menu > register.

    With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

    Any lucking finding?

  • BlackBerry smartphones can not find spots on new blackberry 8320

    New family of BB.  are synchronized with Outlook, everything seems to work, but can't find the tasks on the BB.  where is he?

    well, I'm not sure, then don't be angry if what I say does not work: you will do the following things:

    (1) download the version of the OS on your device:
    Home screen > options > on
    There is a number followed by a number in parentheses. For example, I 4.2.2.175.
    It can be 4.3.X.X or 4.5.X.X.

    (2) download the USB drivers for blackberry 4.7 (top of this page: SOFTWARE.) Then at the bottom of the page to the right)
    3) install on your desktop
    (3) download the Desktop Manager 4.7 without Media Manager (same place as 2))
    (4) install the DM4.7
    (5 download) the operating system which corresponds to 1) here: http://na.blackberry.com/eng/support/downloads/download_sites.jsp
    It must be the operating system for your 8320, the exact version.

    (6) install the OS on your PC.
    (7) launch the Desktop Manager, connect your device.
    (8) on the left of the Desktop Manager, there is a section on installing things. Look if you see application tasks and the Notepad application.

  • BlackBerry Smartphones can not find Cookie settings

    Where can I find the settings for cookies on my Blackberry Curve 8520? Can someone help please...

    go to configuration of the browser have cookies

  • BlackBerry Smartphones can use a BES smartphone if I'm not on a business network?

    I've been a user of "BOLD" for years but my phone is dead and let me move on to the flame that I've wanted to since it was released. I'm on the network of O2 in England but for now in Florida roaming on T-Mobile. I had a 9810 opportunity on eBay and I'm trying to implement, but it does not recognize my BlackBerry ID. While on this thread of community, I discovered that there is a difference between BIS and BES that I never heard before. I'm one person, no business network, will be so much it made the difference, if this phone is BES? I think it is that there is an option for "Enterprise activation" under advanced system settings. I could not activate something there. But all phones have this option or just ones BES? How can you tell the difference and it will make a difference for me?

    The phone you bought has been activated the BES (BlackBerry Enterprise Server).  Unless you run a business from a company server, your phone will not work as it currently programmed to work.  What you have to do is to remove the policy from BES and get signed with BIS (BlackBerry Internet Service) with a carrier of your choice.

    You can remove the BES policy by reading this article:

    www.blackberry.com/btsc/KB14202

    (You'll use the method number 3 in this article.)

    I hope that I helped you.

  • BlackBerry smartphones can not find a recent download?

    OK, so I downloaded an app (Greenfinder) and went through the whole process. They then told me the icon appears on my main page, but it did not. They said that if she does not then go downloads and move it. Well when I went to downloads is not there. I looked in every folder and cannot find it. Then, I thought I would download it again in the hope that it could solve the problem. When I went to download it I got a message saying that I have the latest download and did I want to continue and replace it so I did. Even after that I can't find the program. I have sent a message to their tech support but hoped that someone would have a quick fix for me?

    Any help would be appreciated!

    First off the coast, on your device, go to Options > Advanced > Applications. Do you not see it listed there?

    If Yes, proceed as follows: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

    Now, look around again, homesceen, file downloads, applications, etc.

  • BlackBerry smartphones can not find the BBM icon...

    I can't find my icon of bbm anywhere, even not in the bar to switch applications. I was updating it from app world blackberry, then the progress of update has failed. bbm icon was there until later that day, I deleted something and the phone was in need of a reboot so I rebooted it and since then I can not find the icon of anywhere. I tried to download it again from the appworld, it always says that there are already, but I can't find it yet. and I'm also trying to update nd it always says error update! Please help me!

    OK, so just do the last part of the instructions...

    Finally, use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install again the Messenger application.

    After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

  • BlackBerry smartphones can not find my Podcast application 'installed '!

    I recently updated my operating system to the most recent (I have a curve 8900)

    All my apps seem to have survived, but I can't find the BlackBerry Podcast app, which is the one I use more! BB App World, 'my world' shows that this only "installed", but it is not FOUND. I can't even download it again, because when I go to App World, it shows no 'download' option.

    Help! Any advice?

    Thank you!!

    Cariteacher

    The mine is located in my media folder, but you probably already checked there, right?

    If you don't find it there, go to your downloaded applications (the OS 6, it is Options > device > application management, OS 5 options > Applications).  Once you find it, select it and click on the BB menu key.  Select Delete, and then return to AppWorld and download again.

    Let us know if that does the trick.

  • BlackBerry smartphones can not find maps

    Someone can help, just got my first BB. It is supposed to have maps and GPS on however I can't find it anywhere. I though that I would download, but when I tried it, said, he had already been installed. No one knows what happened or where it is?

    Hi and thanks for all your help. A phone to Virgin and after many calls and charges, as well as the different responses said to save my phone to the www.virginmedia.blackberry.com to record the PIN and IMEI code and access to all services. Its a shame that they don't give me this address at the beginning.

    Once again thank you for your support

  • BlackBerry smartphones can not find my music on the phone icon?

    This morning, I remember always be able to access my mediafolder in the Media folder, but now I can't find the icon of music anywhere, and when I say everywhere I mean like every folder on my phone. I always try to get a shot of my software upgrade [6.0 Bundle 2342]. I can always look for 'music' and the icon music is magically on search and I can play my music, but I can't find the icon anywhere else on top of that... What should I do?

    Its a simple fix to go where it use to be right click and go to show all and click on this and this is poof lol

    Have a nice day

  • BlackBerry smartphones can not find pictures!

    First off... thanks to all who answered questions from us beginners. I was able to resolve many issues just to read the messages.

    Recently, I got my curve, started taking pictures and received an error message saying that I had run out of memory. I had installed a 8 GB memory card. A user of BB colleague told me to change the 'device memory' option to 'on media card"that I did. Now, I can't find the pictures I took initially. I assumed that they remained in the memory of the device, but I can't find them. Is there a hidden folder or something, I'm not aware I can get them or are they lost?

    Thank you very much!

    After trying different things, I finally went to the pictures. It seems that you can not access the photos through the media icon / my pictures. When I've reset the default storage 'device memory', I was able to scroll to the bottom of the menu options and click the folder that contains the path to the memory of the unit and found the images there. If I used the 'images' option in the menu while in camera mode, I was able to choose between either device memory photos or pictures of the media.

  • BlackBerry smartphones can not receive my emails...

    I had my phone smart blackberry 8330 configured to receive my emails when I got it. It worked very well, reception of e-mail and everything, then suddenly today I have received a few saying e-mail that I needed to update my password and I get emails before. I went to internet services and put to update the password that it has been a success. When I went to save my account information, he said something along the lines of my email account information is not valid and I still don't receive emails. If someone could help me understand what would be so awesome.

    Nevermind, apparently just remove the one that would not be validated and just re-add the same email address are now allowing it to work.

  • BlackBerry smartphones can not FIND the DOCUMENT IN 'DOCUMENTS TO GO'

    I just got a curve 8310 last week, updated to 4.5 OS, having apparently successfully loaded a txt. document MSNotepad... (I don't have MS Word or Powerpoint), I can't find the doc. in my docs 'go', and not in the device or mem. card.

    Use the feature to explore to watch, by opening your media icon > Menu > Explorer and look in all folders.

  • BlackBerry smartphones can not find desktop software

    Whenever I click on the download link for it, she asks me for my device model, and it then proceeds to download the software of the device, not the desktop software.

    By thw, following this path for a 8320 ends up a 4.2.2.138 device software download not 4.5.

    Download Desktop Manager here:

    https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

  • BlackBerry instant messaging for blackberry Smartphones, can anyone find on what you've been hit once cleared

    dying to know if the boss can see what im typing or recover what I sent to a friend on the blackberry instant messaging service.

    my boss is very curious, and yes I know its their phone, but still I was wondering if it can be recovered as txting or by email?

    Thank you

    If they want to read your messages BBMessenger, Yes, they can.

    Copied from a friend of mine, Juwaack68, a very accomplished BES administrator:

Maybe you are looking for

  • Why has the United Kingdom iPhone7 still logos FCC and how to make one with them?

    Yesterday I went to the Apple Store to check new iPhone 7/more to those who are disappointed that the FCC, CE logos & ID are always present. Why this has not changed since September of 2015 when the iPhone 6s logos have been deleted in other countrie

  • I HID MY TOOLBARS, HOW TO RECOVER?

    I HID ALL MY TOOLBARS AND DON'T KNOW HOW TO RETRIEVE THEM, SOMEONE CAN ME RUN THROUGH THE PROCESS?

  • The President is not working on Equium A100-338

    Dear forum Support from Toshiba, I was faced with a problem with my laptop Satellite A100-338.I'm not able to use on the enclosure. I tried to play audio / video (CD / DVD) but the President is not functional, no sound! If I connect the headphones, I

  • Photosmart D100: Instalation problem

    Hello I have a windows 8 (64-bit). I got a Hp Photosmart series of D100 as a gift, so I went on the internet for how to install the necessary software. I downloaded the "HP Photosmart full feature and software drivers" and is run with the "HP downloa

  • Bug in Riched20.dll using EM_STREAMOUT XP

    Hello It seems that something has broken my routine to read RTF controls - at least I remember it working earlier. I get the first (and only) fragment of it in p_szB of my structure but then it crashes after that my routine is back. struct RTFdumpInf