BlackBerry Smartphones can with line within the list of Contacts (most of the time)

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• BlackBerry smartphones can not CONNECT to THE SERVER

  Hello need help. My Blackberry Curve 8520 (OS 5.0.0.1036) does not connect to the server. It shows my network (Vodafone) and gets a strong signal; makes and receives calls; connect wifi; but it is also completely static. After the first Setup email screen I get: your device has a connection to the server problm.  (I think it means the Blackberry server?)  So I can not connect any email.  Very well in my other near-identical Curve 8520 Sim Card work.  How can I do please?  Y at - it a reset or software update is complete I can undertake? Thank you, Michael

  I can help you with the it policy... lack of procedure for access to the BES server, this (and only this) cleanse a BB to an it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  If you do a backup/restore, don't do this basically... rather, backup/restore only the databases specific you need (for example, calendar, contacts, messages, etc.) and more precisely to avoid data bases having something to with COMPUTER policy, business, etc.. If you restore those, the it policy will be conscientiously restored to the device, and you will be right where you are now.

  As for a BES Server trying to reach out... There is nothing that I can offer you. Your best bet is to talk to your provider and make sure you have no BES-level service enabled on your account of them. Who should (note 'should'... is there no guarantees) prevent a BES server to reach out and the reactivation of your device.

  Good luck!

• BlackBerry Smartphones Can help someone identify the symbol icon on 8520

  The symbol will appear along the top of the screen, usually to the left of the provider network and the time.  It is a red circle with a diagonal red line at the top left to the bottom right. As a sign "do NOT".  Below the Red are three vertical lines, according to me, yellow, red, green, but it is too small for me to see things clearly.

  Anyone knows what the symbol and how to remove or address, that it alerts me?

  I can see all the other symbols in messages, requests or elsewhere on the phone.

  Hello

  You can install any application from BlackBerry world as ZonaSnap or ScreenMuncher who are able to take a screenshot of our BlackBerry. Refer to this Article How do I post a screenshot of your BlackBerry .

  If you post on our forums then another user may also give some suggestions.

• BlackBerry Smartphones Can not click on the application of the texts, please help... (a description of more inside)

  OK, I had my phone for over a month now.  It was perfectly fine.  I had no problem at all.  Today, while I have to send text Messages to friends, I check my phone to try to open the texts that were waiting for me, and it wouldn't let me open the app.  I checked to see if it was the ball, but other applications open except for the yahoo mail app. I can text even if I pick up the phone on the sleep of protection while it vibrates or I can send texts through my contact list, but I still can't look at the texts that are pending.  I now have 10 waiting on me... can someone help me with this...

  First download and install from here Office Manager (without Media Manager 5.0 is recommended): https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

  Then download and install the software from here: http://na.blackberry.com/eng/support/downloads/download_sites.jsp

  You will be able to check the latest version of the OS by going to Options | Everything. The latest version of AT & TBold is 4.6.0.297. So if your version of operating system is less than that, then you'll be upgrading the operating system.

  Then try to reload the operating system by connecting the device to your computer, open the Desktop Manager, then go to the Application Loader. This will open a wizard who travels to reload the operating system on your device. More detailed instructions can be found here:
  http://CrackBerry.com/BlackBerry-101-How-install-or-upgrade-new-rim-operating-system-OS

• BlackBerry smartphones can not connect, reset the password for the update!

  forgotten my password.  When I go to the login page, I get my e-mail address, click on 'forgot password' and it comes up with a new page where I get my new email address, and there is a picture of 6 letters/numbers that I'm typing in order to reset my password.  I type in exactly as stated, click on 'submit' and it comes up saying "image does not correspond to" or something like that.    I entered it exactly as shown.  No matter how many times I do it, he only says 'no match' - so, I can not connect, or if I can reset my password.  To make things worse, there is no method communicating with blackberry, or anyone who is competent in order to obtain assistance.

  Seems I am dead in the water and locked forever.  It seems that many others have the same problem with no path for resolubion.

  gandcsundvik wrote:

  To make things worse, there is no method communicating with blackberry, or anyone who is competent in order to obtain assistance.

  You must call Sprint, they are your software first line and the device's hard support channel. If they cannot solve the problem, you must ask them escalate the problem to a support technique level RIM. They will, and if they do not offer to do so, you must request this firmly.

• BlackBerry smartphones can not connect to Exchange hosted for Contacts/calendar with Optus

  I just changed from Vodafone to Optus who now looks like a bad move.

  I have a hosted exchange account and account with myhosting.com extra blackberry.  I have had my mail, calendar and contacts all sync between my laptop, iPad and Blackberry.

  Since the evolution of the Optus, I can only synch emails.  They say that I need BES that will cost me a $49 / month.  I saw also sometimes activation of trade via the device settings on my Torch but which has now disappeared.  I used it to try to activate directly with the blackberry from MyHosting but server who kept not.  I suspect that optus blocks maybe authentication in some way.

  Does anyone have any suggestions?

  The solution seems to be NOT register with Optus!

  Optus will provide the BES if I go with an extra $49 / mth while Vodafone will do it free of charge.

  In addition, Optus refuse to honor the 10 days cooling off period because I opened the box and took the phone to make sure that everything works.

  I now have a complaint with the Ombudsman of the telecommunications industry.

  Interesting to see how many complaints as it is on the page Facebook of Optus, despite the ironic situation where you have to 'Like' to write a complaint!

• BlackBerry Smartphones Can does not change the signature block on my internet mail from my Pearl

  The signature block on my email says "Sent from my Verizon Wireless Blackberry".  I would like to add my name and email address, but the text is not editable on the Pearl.  Does anyone know how to change this?

  Verizon Wireless Customer Service has been able to explain the problem and solve it.  For those interested here it is:

  BlackBerry Internet Service provides functionality to auto-connect to new users that does not require a user name and password.

  The user must click the settings icon to email on the BB and then click on the link create username.

  Once the username is created, you can go to www.blackberry.com/go/vzw and change the signature options.

• BlackBerry Smartphones Can I add a photo to a contact?

  I use Outlook. Windows Vista Edition Home Premium. Curve 8320.

  Is it possible to add a photo to a contact for their photo appears on my screen when they call?

  Do I need a memory card or a memory card?

  Help!  I am a new user (you thought that, huh?).

  Thanks for your help!

  The image should be on the device and how you can add it to the entry of the person in your address book and it will appear when they call.

  Yes, you need a micro SD (not strictly speaking, but practically) card.  On an 8320, assuming that the OS is 4.3 or higher, you should be able to go up to 8 GB.

• BlackBerry smartphones can not connect to the Mobile network

  Hi there, I really hope that someone can help me with this frustrating problem. I have a Verizon Blackberry Curve 8530 I bought on eBay. I have not had any problems to get the phone activated and it worked like a champ. A few days earlier, the battery got very low and my connections disabled. I charged the phone and now it won't let me connect to the mobile network! When I select the option it tries to connect and a red 'X' appears and it does not connect. However, it WILL connect to WiFi. WTF.

  Hello!

  I suggest the following:

  (1) dial * 228 and select Option 1. To make again, and select Option 2.

  (2) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > (it matter little what line is current) > sign up now

  (3) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (4) batt Pull Reboot

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you must contact VZW for assistance.

• BlackBerry smartphones can not register on the network

  Hi, I tired a couple times to register my new 8520 on network with the Routing Table host following the instructions. But whenever I try to create a new internet service account, still my registed machine system not yet and so I can't set up my personal e-mail at all. really frustrating. can anyone help? Thank you.

  Hello and welcome to the Forums of Support BlackBerry.com.

  Do you have a BlackBerry data Plan on your mobile service provider account? You will need to call your provider and confirm that.

• BlackBerry smartphones can not enter in the application of the texts (Curve 8520)

  Hello. When I use the trackball to highlight text icon and press it to open the application, all that happens is that the ball stops working until I press the red button "hang up." In any case, I can't in my texts. Any ideas?

  Hello and welcome to the community!

  Each time a random strange behavior or slowness comes, the first thing to try is a proper reboot:

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.

  See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Good luck!

• BlackBerry Smartphones pairing with phone in the car

  I'm back once again asking for more help.

  I want to connect my 8700 with the bluetooth on my BMW car.  The phone recognizes the drive but will not pair.  Bmw sites that he should pair with 8700 version 4.1.0.286.  Where can I check the full version on my phone?  I can go as far as 4.1 but no further.  I have associated my Nokia 6233 without problem.

  Thanks Tazmanss

  Yes, I found it and the version is 4.1.0.286 which is the one that is supposed to be compatible.  I ring the BMW hotline for advice.

  Cordially oldwulf

• BlackBerry smartphones can not connect to the Blackberry desktop

  I recently started having problems connecting to Blackberry Desktop. When I plug in the device, BBDM software recognizes and starts to connect, but then the green circle just keeps turning around and never ends. I tried to reinstall and still have the same problem, but now he cannot even set up the "new" device My computer is Windows XP with all updates. Nothing has changed on the computer with the exception of Windows updates.

  Thanks for any help.

  Please try to use a different data cable.

• BlackBerry smartphones can not connect to the network

  'combining BBM with your ID to b' I keep having this message as I had on the phone two days a go, I'm using my old Sim Card. What I can do to start using app world and BBM.

  sarahlaura wrote:

  Its says not connected, I guess I have to call the wind to set up.

  Thank you

  Hi sarahlaura

  You are welcome, so please call your carrier wind and let them activate BIS on your account if you don't have that.

• BlackBerry smartphones can not connect to the Blackberry server

  I can't send or receive messages BBM or connect to the internet. Status of the service, I said "m not connected to the Internet Service or Enterprise Server. I am connected to my mobile provider and I seem to be the only one having this problem with my friends.

  I understand the problem. The problem came from a problem/mistake with my mobile operator and change/upgrade plan. If the problem is not related to the BB server.