BlackBerry Smartphones cannot add the e-mail account on the Bold 9900, the only option in the configuration of e-mail is enterprise activation.

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• BlackBerry Smartphones cannot add a photo to my own account in the Android contact manager

  Hello

  I use the Priv and created an Android account. Now I would like to add an image to my own account, but I get an error only when I edit my own profile with Contact Manager.

  In English as: "Please install a photo app, to complete this operation".

  (I like to upload a photo to understand more easily, but in this forum is no choice?)

  Hi, I had the same problem. You probably disabled the Photos app, right? Go back and turn it on. You don't have to use the application, but you need to change pictures in your contacts.

  Go there; Parameters

  Apps, swipe to the left on the page of people with reduced mobility.

• BlackBerry Z10 cannot add the iCloud IMAP e-mail. Weird error message.

  Hello

  Just, I've got my mobile business phone, a BlackBerry Z10 and wanted to add my iCloud service in the personal workspace. The contacts and the synchronization of calendar just fine, but when you add the mail I get this error message:

  "order: b 'CAPABILITY'-online socket error:-too much reading 0.

  Also when you try to add the e-mail as an IMAP account standard account, enter all parameters according to Apple, I always get the error message once he wants to "save and check your settings. I also tried different combinations of ports (587, 25), smtp, SSL and StarTLS. Using the user name with or without the @me.com. Use @icloud.com instead @me.com,... etc. etc. Always get this error message.

  Then I though perhaps administrators blocked this feature, however I was able to add my personal gmail account, which would have been the case if they would block private emails.

  Any help much appreciated!

  Thank you, Christoph

  I have solved the problem now.

  It is not logical to me, but it works.

  Rather than take the path normal through the settings, accounts, add imap, etc.

  I did this:

  1. slide to the left to open the hub

  2. press the button 'More' at the bottom right

  3. tap on settings

  4. type e-mail accounts

  5. tap on add account

  6. tap on advanced

  7. tap on IMAP

  Then follow the normal steps by filling out the form.

  I know that (I think) is in the same place to complete the form only when you go through the steps described in the knowledge base article.

  Still, I can't explain why, but it worked for me. Using the same exact references.

  Thanks for your support tho!

• 9380 blackBerry smartphones cannot start the App World after the operating system upgrade + card

  Hello

  my camera 9380 worked perfect when I bought it.

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  any help?

  THX

  Hello and welcome to the community!

  I'm sorry, but the errors you posted seem somewhat independent... so I need clarification please:

  Gbassi wrote:

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  Unfortunately, "did not work" is not really diagnosable. What, exactly, have you tried? What, exactly, happened every step of what you tried?

  Gbassi wrote:

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  I do not see how these two errors are related to the first, you were trying to throw the maps app when it appeared? For the second, which came with the maps app? Or is separate #2 and lies somewhere in the process by using your AppWorld? Complete step by step of what you try, with a full explanation of what is happening at each stage, including the full text of all error messages, is essential to understand your situation and if all goes well to guide. Otherwise, we have to guess...

  So I guess. My guess is that, once you upgrade to 7.1, you don't have to perform a few extra steps to ensure that all services were properly enabled on your BB. Here are the steps. I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! You can try these few points in your process... either now (on 7.0.0.513) or after you re - try to upgrade to 7.1.0.366.

  Good luck!

• BlackBerry smartphones cannot add a language to my device

  Hello

  I am trying to add the French language on my camera and to remove Russian and Arabic which are implemented in it.

  In the desktop software, I can't find any specification to do this. When I press 'Applications' - there is no alternative than matks the possibility to add or remove languages.

  Can you help me?

  Hello and welcome to the community!

  Please start here:

  • KB05305 Location of support for BlackBerry smartphones
  • KB13067 How to get language for BlackBerry smartphones packs

  In general, it is the package BB OS exact that you install (via your PC) to your BB, and further, then by selecting the languages that you want to appear on the BB. Is what I recommend, on a PC (you can't do this on MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install to your PC, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML (there will be at least one, maybe 2)

  (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  Do not forget to save.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones cannot add/edit contacts

  Recently im unable to add or edit contacts for my fourth "BOLD", blackberry tried rebooting but did not help, do not know how to solve this problem?

  Please click the link below and please let us know if that fixes the problem.

  Cannot change or create new contacts to the address book of BlackBerry

  Guilbert

  Ron

• BlackBerry Smartphones cannot add or edit contacts on BB 8520

  Hi, I am a beginner on this forum so apologies if this topic has been discussed before.

  I gave my "old" Blackberry 8520 to my husband that I had updated.

  He put the sim card from his phone Samsung with the BB.

  Now, he cannot 'Add contact' or modify one of his contacts.

  I had wiped the phone and he returned to factory settings before I gave it to him.

  It doesn't have all of the messengers on it except BBM.

  I'd appreciate your feedback / advice on that.

  Thank you very much in anticipation.

  Hello!

  Try the following:

  Just delete all applications (Yahoo, MSN or Live) email you may have recently updated / delete applications that were recently installed before the error started actually took place.

  After that, disconnect the battery while the phone is always "on" and reboot the phone.

  In fact I had deleted a whole bunch of applications to facilitate my upgrade of the OS that I had not enough memory on my device.

  This not only helped solve my problem mentioned above, but also makes my phone restarts in less than 3 minutes (restarting earlier was done in no less than 15 minutes!).

  My conclusion from the above incidents is to keep your apps in the bare minimum so that your phone performs the best.

  I hope that solves your problem!

  If your problem has been resolved then would you be asked to click 'Like' and accept as a 'Solution' that other advisors is not invest more of their time on this Message.

  Thank you.

• BlackBerry Smartphones cannot lock the phone through blackberry ID

  Hello

  I take a phone of my coleague who has left the company. For some reason, I can't able to connect on the phone. Firstly I didn't at first, the password of my coleague ex, I went online and changed the password. However, when I want to connect with my new password to unlock the phone, I have this message:

  "You have exceeded the number of attempts to connect.

  For security reasons, you have been locked for 15 minutes. "Click on forgotten password if you need create a new password.

  But after 15 minutes and try again, the message... helpppp

  You try the BlackBerryID, or the security password, on the device?

  It looks like the BlackBerryID if you are locked out for 15 minutes.

  A wrong entered security password would give you only a message something like «wrong password 2/10»

  Then, to change the BBID of this device and make it 'your own' device, you'll need to do a wipe of the device security. This will delete all the data in personal, contacts, calendar, etc. and restore the State of the plant basically.

  Read this: BlackBerry smartphone must be wiped before transferring the property Security

• BlackBerry smartphones cannot remove the third-party Application

  I have addded the icon of YouMail and I am unable to remove it by the Desktop Manager application loader.  Any ideas or suggestions?

  From the main menu (press the red key on the far right of the nav buttons):
  

  Settings -> Options -> Advanced Options -> Applications
  

  This will display a list of applications installed on the device.  Scroll
  

  down to select "YouMail for BlackBerry".  Click the 'Menu' button
  

  and select 'Delete'.  Follow any additional instructions (may ask to
  

  restart.)
  

• BlackBerry Smartphones cannot start the application Contact Cleaner

  App Contact Cleaner installed on my 9780. When you press the button, a message appears: "select clean up in the start menu." I don't know how to do this, it does not work.

  You press your Menu button (the one with the BlackBerry logo, just to the left of the trackpad) and find the "Clean" function

• BlackBerry Smartphones cannot open the text message

  I am registered on a site Web Backberry, they sent me the code of my mobile, I need to complete my registration. On the mobile, I see that I received 5 messages, but I can't access it. I received other massages and emails from different sources. My e-mail works, my text messaging works very well. I followed all the configuration by using the article... nothing.

  I still see number 5, next to a small yellow envelope with a red cross on it.

  Any ideas please?

  Go to your main messages folder > press Menu > folders and in EACH of these folders for these messages.

  Also, view SAVED messages messages > Menu.

• BlackBerry Smartphones cannot start the BB Device Analyzer

  I have the Bold 9900

  OS 7.1.0.923

  I can't start BBDA, I go to Options, hold down the ALT key and press BBDA, but nothing happens.

  Now, I've updated to 7.1.0.1033 and I still nothing happens when I do that. I have installed BBDA, it is not possible to install without it, because it is "necessary". I have plenty of erasure of the device before installing a new OS, and still problem is there.

  After that many try to reinstall the BBDA, I found the OTA of the BBDA 1.0.0.79 version and installed. Now it is visible all the time and I can use it.

• BlackBerry Z10 cannot add the Hotmail account to my Blackberry z10

  I have 2 hotmail accounts. Previously, I was able to add and synchronize them both in my hub.

  Then one of my hotmail account has been disconnected and fail to synchronize more since last week.

  When I try to add my hotmail account 2nd, it prompted me "your account login information ([email protected]) has changed or is incorrect. ' Update your login information and try again.

  I tried to use advanced configuration, it will trigger me as I entered the wrong password. Strange, because I can connect my hotmail in my PC and my password is quite correct.

  Help, please...

  Thank you!!

  I think that there is a larger problem with Hotmail. I lost the synchronization since Friday. But sometimes after the z10 reset, I see Hotmail emails I sent to Z10 ticks next to them and sometimes old pre than Z10 emails. At present I have nothing. The contacts are ok.

  But my parents have recently lost sync email and people on android tablets. Dream of microsoft changed something?

• BlackBerry Smartphones cannot remove the e-mail messages after OS 5 upgrade

  I just upgraded to OS 5 and according to the icons of the screen, I have 2 unread email messages.  This is not correct, but I have an email account where I got messages on the device before updating, but now I can't remove them and I think that the two issues are linked.  The email seems to work OK otherwise - just can't get rid of these old messages!

  Thanks for any help

  Try this:

  • Home screen > Messages > > search

  Set as follows (may vary depending on your operating system device):

  • Search type: Local
  • Name: any address field
  • Subject of Message:
  • Include encrypted Messages: Yes
  • Service: All Services
  • Folder: All files
  • Living room: Open only
  • Type: all the

  Who should get back to you all unopened messages of all message lines.

  Good luck and let us know!

• BlackBerry smartphones cannot be the phone accepts blackberry id and the password

  Hey, torch 9810. I already had the "BOLD". I'm trying to set up email on my phone accounts, but he asks for blackberry id and the password, it is not letting me put my previous id and password or set up a new! any ideas of how I can implement?

  Try to set up using wifi only or

  Since the device, go to mobile.blackberry.com
  Scroll to connect and click Send.
  Click on join now for the e-mail service you want to add and see if it works.