BlackBerry smartphones cannot display information 'a WAY'

Similar Questions

• Memory card using blackBerry Smartphones - cannot display the file

  I have a 8130 with software v 4.3.0.97. I installeed and formatted a 2 GB Sandisk Micro SD card Media settings are the following:

  Media card support: WE

  Encryption mode: NO

  Mass storage Mode support: WE

  Auto enable mass storage Mode when connected: YES

  With the help of the Explorer Windows and TDM I transferred music, photos and files to the card. Music plays very well. I can see the photos. But whenever I click on a Word doc to open it, I get this message: unable to display file/media card/Blackberry/filename.doc

  What I am doing wrong?

  ETA:

  I need a third-party application to open these documents. I downloaded Mobipocket Reader on my PC, the program recognized a downloaded a player for BB. I have imported the Word documents and can now read on the BB. Yayee!

  Nice taken,

  Please address the position,

  Thank you

• BlackBerry smartphones cannot display a Web page that has https

  I can't see a Web page that using secure server you connect (HTTPS) as my web email etc... It gives the error:

  Error HTTP 401: unauthorized, you are not authorized to view this page. Please try to load another page [page gave me 2 Option: OK / retail]

  Help, please

  Hello!

  Sorry... we must have missed your original post... can happen... we volunteer our time here and can't always be caught.

  I think you can set the browser configuration settings from. With the browser running application, the BBKey, and select Options. Inside there are a number of different configuration items... a combination of those that should work for your situation. Sorry, I can't recommend the precise combination - everyone has a different situation. But if I had to guess, I would say that the site you're trying to go is not correctly coded for a mobile web browser. But, in the configuration screens you can, change the way your storm browser identifies Web sites - find this setting and change it to something else (perhaps IE or FF). So maybe the site will interact correctly with your BB.

  Good luck!

• Error code of 0x80040ff8 when syncing blackBerry Smartphones - cannot find information on this topic

  I get a 0x80040ff8 error Code when syncing with my laptop. I can't find any info about it.

  Anyone have an idea?

  Thanks in advance!

  I went through my calendar and got rid of the characters following and solved the problem.

  "[ ] * /" . Apparently, at least one of them is not acceptable even in the text of an appointment in the calendar.

• BlackBerry Smartphones cannot add the e-mail account on the Bold 9900, the only option in the configuration of e-mail is enterprise activation.

  Security BB9900 husbands suffered for me to use, but I'm unable to set up the e-mail.

  The only option is to set up the email through the activation of the company.

  I have a data plan from my provider Blckberry

  I tried to register it on my carriers BIS activation Web site but got the message that it cannot be done through my camera

  Configuration of e-mail icon only gives the ability to configure one enable a business account

  Have tried blackberry.com/integrate but I get the message "unknown error, please try again" after selecting "launch email configuration".

  Any ideas?

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) books of forwarding Service

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones cannot send or receive e-mails on my blackberry curve 9320

  Hi, for the last 2 days that I couldn't send or receive e-mail on my phone, I contacted vodafone and they were not able to help. I would also add that when I click on OPTIONS - SECURITY - the SECURITY STATE INFORMATION my 4 email accounts appear, could be the problem, please help if you have a soloution.

  Kind regards

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider to support formal... consider that you pay for your services and official support and now they seem not to be to deliver. They have even the power to escalate your case officially until BlackBerry if they can't solve it, but you have does them not you fob off the coast with things like "it seems" good on our end... they are responsible for the provision of services to you, you pay for it.

  Good luck!

• BlackBerry smartphones cannot add a language to my device

  Hello

  I am trying to add the French language on my camera and to remove Russian and Arabic which are implemented in it.

  In the desktop software, I can't find any specification to do this. When I press 'Applications' - there is no alternative than matks the possibility to add or remove languages.

  Can you help me?

  Hello and welcome to the community!

  Please start here:

  • KB05305 Location of support for BlackBerry smartphones
  • KB13067 How to get language for BlackBerry smartphones packs

  In general, it is the package BB OS exact that you install (via your PC) to your BB, and further, then by selecting the languages that you want to appear on the BB. Is what I recommend, on a PC (you can't do this on MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install to your PC, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML (there will be at least one, maybe 2)

  (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  Do not forget to save.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones cannot lock the phone through blackberry ID

  Hello

  I take a phone of my coleague who has left the company. For some reason, I can't able to connect on the phone. Firstly I didn't at first, the password of my coleague ex, I went online and changed the password. However, when I want to connect with my new password to unlock the phone, I have this message:

  "You have exceeded the number of attempts to connect.

  For security reasons, you have been locked for 15 minutes. "Click on forgotten password if you need create a new password.

  But after 15 minutes and try again, the message... helpppp

  You try the BlackBerryID, or the security password, on the device?

  It looks like the BlackBerryID if you are locked out for 15 minutes.

  A wrong entered security password would give you only a message something like «wrong password 2/10»

  Then, to change the BBID of this device and make it 'your own' device, you'll need to do a wipe of the device security. This will delete all the data in personal, contacts, calendar, etc. and restore the State of the plant basically.

  Read this: BlackBerry smartphone must be wiped before transferring the property Security

• 9380 blackBerry smartphones cannot start the App World after the operating system upgrade + card

  Hello

  my camera 9380 worked perfect when I bought it.

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  any help?

  THX

  Hello and welcome to the community!

  I'm sorry, but the errors you posted seem somewhat independent... so I need clarification please:

  Gbassi wrote:

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  Unfortunately, "did not work" is not really diagnosable. What, exactly, have you tried? What, exactly, happened every step of what you tried?

  Gbassi wrote:

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  I do not see how these two errors are related to the first, you were trying to throw the maps app when it appeared? For the second, which came with the maps app? Or is separate #2 and lies somewhere in the process by using your AppWorld? Complete step by step of what you try, with a full explanation of what is happening at each stage, including the full text of all error messages, is essential to understand your situation and if all goes well to guide. Otherwise, we have to guess...

  So I guess. My guess is that, once you upgrade to 7.1, you don't have to perform a few extra steps to ensure that all services were properly enabled on your BB. Here are the steps. I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! You can try these few points in your process... either now (on 7.0.0.513) or after you re - try to upgrade to 7.1.0.366.

  Good luck!

• BlackBerry smartphones cannot set up email

  I just got a new bold 9900 but can not set up my email account, he checks the updates and said 'YOUR DEVICE ENCOUNTERED A PROBLEM WITH THIS APPLICATION SERVER'

  Hi eskibus

  Thanks for this info! Then first save your pocket computer with your business network, on the home screen of the BlackBerry smartphone.

  (a) click on Options > device > Advanced system settings > the host Routing Table >

  (b) press the Menu key, and then click Register now

  (c) wait a registration messages arrives in your Inbox.

  KB00510 : how to register a BlackBerry smartphone with wireless network

  Once you receive the registration in your messages Inbox message, perform a battery pull reboot by removing the battery while your device is turned on, wait at least a minute then reinsert back. Finally after you restart your BlackBerry browser, go to www.blackberry.com/integrate to add / change your email account.

  Please try it, it might be useful.

• BlackBerry smartphones not display

  Hello.. I used the blackberry torch 9800 and was very happy with it but all of a sudden I don't know what happened on the screen of my phone, it turned out black... I switchd it ND out e battery even when turned on it it started to work but after a while the screen is still blank: nd remove battery now is not useful olso... what will I do please help... I'm a big fan of blackberry phones, I continue to insist my friend s to move to the blackberry... Please don't let me lose my faith on blackberrry... reply as soon as possible thank you

  Undue salvation,

  Welcome to the support community!

  You are able to test with another battery? If this does not help, and if you have access to a computer, I recommend to backup your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software in order to avoid any problem of software that can be the cause of the black screen. For additional instructions, see the following KB articles.

  For Windows®: "how to perform a clean reload of the BlackBerry Device Software for Windows' http://bbry.lv/GI9beY
  For Mac: "Perform a clean reload of the BlackBerry smartphone application software on a Mac using BlackBerry Desktop Software" http://bbry.lv/J0UN1U

  Please verify that the problem has been solved before restoring all the data from your backup file. If the problem is not resolved by the steps above, then I suggest to contact your service provider for other options.

  I hope this helps.

• BlackBerry smartphones cannot load facebook, or any other site, but get e-mails

  Hi, does anyone have any idea why I can't load facebook mobile, or indeed any site Web, even though I normally receive e-mails and facebook messages.  But when I click on a link to take me to facebook etc.  It seems that it is loading, but it never does.  all I get is a blank page.  I have just received very well and could access any link until recently.  I don't know if maybe someone changed something in the perhaps settings - but I don't have the slightest idea how to again access facebook mobile etc.    I'd like to be able to do it again.  Thank you.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you!

• BlackBerry Smartphones obtaining personal information to display on the screen during "Standby".

  I just got a new Blackberry Curve 8900 in Exchange for one who broke up with the trackball fault mentioned here a couple of weeks.

  They couldn't fix it in the allocated time so they sent me a new.  It's very nice, but the software has changed a bit - although I have restored all my settings and data from the backup I did on the Desktop Manager.

  What I find with this new, is that when you put it to SLEEP (using the button at the top left) personal information that I programmed in the phone IE name, address and home phone number and mobile number, does not appear on the screen as it on the old phone.  All I get is a blank black screen.

  Hours of searching has doomed to failure to find any sort of swtiching 'on' and I can conclude that maybe in this newer version of the same model, they have stopped making this display.

  The Version of this new phone is.

  V5.0.0.681 (Platform 5.2.0.67)

  Version 1.0.125.533B of brand

  Anyone know if they shot this facility from the phone or if I did not put something correctly?

  Thank you.

  Hello Plado,

  With the 5.0, owner's information Terminal software platform is displayed only when the BlackBerry is locked with a password.

• BlackBerry smartphones with display after FWUpdate owner information

  After update 5.0.0.351 to 5.0.0.59 3 when the keypad lock is no information on the BlackBerry owner. Is this a bug or a feature?
  BlackBerry Bold 9700

  Hi the information owner now appears only if you have a defined password, if you use only the keyboard lock, then no owner information appears... If you need information from the owner to appear that you need to go into menu - options - password and set a password you will then see the screen of your landlord to return

  Concerning

  Richard

• BlackBerry Smartphones cannot open Excel xlsm attachments of the Hub

  When I try and open the hub Excel xlsm files, I get the following error message:

  "No observer available for 'filename.xlsm'. Download a Google Reader app to display the attachment.

  I know that leaves can open the file because I can open it my onedrive using leaves. I tried to save the attachment for the PRIV and then try to open it but I get the same error. Without doubt, I was able to download another app like Docs to go, but I don't want to do because we have a fleet of 100 PRIVs and I want a solution that does not receive a new application for all my users. Especially when I know leaves can open the file with no problem.

  I tried to go into the settings of application for sheets, but of course there is no way actually associate .xlsm (or any extension of specific file) manually. All I can do is "Clear Defaults" that does nothing.

  I also discovered that if I send the exact same attachment to my gmail account and open it with gmail on PRIV icon, the attachment opens fine.

  Another thing I learned during troubleshooting is if I save the file to the workstation account or my hotmail account in the download on the PRIVATE folder, then try and open the download icon he will say 'cannot open file'. However, if I save my OneDrive downloads and then try and open it from the download icon will be

  offer open the file with 3 different applications (RSA, import and Lexmark Print Service), but it does not offer the choice of the leaves.

  Finally, if I open the file to my Gmail, make a small change to the file (I typed test in one of the cells) and then save it in downloads, I then open it downloads.

  Certainly a few funky Android issues going on here. I find it very odd that the same exact file name will try to open differently from the downloads icon based on which application saved in this folder it. My brain focused on Windows has trouble understanding why an OS behave like that!

  Other information that may or may not apply to:

  -Several months when I was still on 5 Android (I'm now on 6) I was able to open my hotmail account .xlsm attachment in the hub, but not my work account in the hub. It's the excact same email simply sent to my e-mail from work to my hotmail account and I could open the attachment does but not the other.

  -J' was also able to save the file to my PRIVATE and open it. This is no longer the case. Now when I try and open the file from the "downloads" folder/app, it says: "cannot open file."

  Anyone have any ideas other than download a new application?

  See you soon,.

  Dean

  After working with the support of Blackberry, they have achknowledged behavior is constant in the devices and the problem of development has intensified. They say a future update will solve the problem and allow the Hub to open xlsm files. In the meantime, the best solution I found is to save all the xlsm files in your download folder and then open them using ES Explorer Google game store. He is smart enough to open them with leaves.

  Thanks to all who responded!