BlackBerry Smartphones cannot get my contacts to restore

Similar Questions

• BlackBerry smartphones cannot add/edit contacts

  Recently im unable to add or edit contacts for my fourth "BOLD", blackberry tried rebooting but did not help, do not know how to solve this problem?

  Please click the link below and please let us know if that fixes the problem.

  Cannot change or create new contacts to the address book of BlackBerry

  Guilbert

  Ron

• BlackBerry smartphones cannot get Roxio to work; can I synchronize 2 computers?

  My work laptop is an old (3 years) Sony Vaio VGN - 250 and I continue to C++ runtime errors when I try to put the storm on Roxio Media Manager via DM. I get "abnormal termination of the program."

  Since I have a desktop Dell more recent home, just download the drivers from Blackberry media to the 2nd computer and media sync to my computer at home? What I have to install the DM together on the 2nd computer and what can I do? My iTunes is on the computer at home in any case, it is an important function for me.

  I am a newbie to BB. I had 3 Motorola Q in 2 years and Motorola told me that my problem was trying to use 2 computers to one phone and that I shouldn't do that. Can I use two computers with the BB?

  Thank you all.

  Download BlackBerry Media Sync on my computer at the House and then sync iTunes to the storm was child's play. Thank you.

• BlackBerry smartphones cannot message from contacts

  When I discover a contact from my list of contacts the second icon touch showing a text is gray and cannot be committed. Why is this?
  When I opened the menu on a contact, it gives me the opportunity here to send a text message, so I don't know where the quick button wouldn't work.

  The second icon on your touch screen is used to send an email.  Unless you have a listed e-mail address for that contact, it will remain greyed out.

• BlackBerry smartphones cannot get my Blackberry Curve pictures on my computer.

  Hello. Well, I took tons of pictures this summer with my new curve blackebrry. and now, I thought it would be a good time to download. I thought that it would be no problem since I just bought a new media card. So firstly, I inserted my media card in my computer using an SD card adapter. I was able to open Roxio, [and yes I've heard of how roxio sucks, but if you buy a media card and may contact a representative of BB, it should work pretty well in fact] and he had my songs and other things on it, but not my pictures and said that my filter settings does not match or I had not saved on my camera. To remedy this, I tried my USB cable. I tried Roxio, but it always even gave them answer. So I opened my computer, then my removable disk, then blackberry, then pictures icon. He had my pictures on it, but when I tried to watch shows them a pop-up. He said that my photos have been corrupted or damaged. And I don't know how he got that way. So im asking if theres something I could have done and I do ALSO email. Because it takes too much time and for some reson it doesn't work just on my phone. Thank you in advance for the answers, and they would be appreciated [:]

  Here are a few things that you must be aware:

  1. Make sure that you set your blackberry to store images on the card.  You can do the following: settings, Options, multimedia card - check that the card holder is 'ON'.
  2. Go to the camera icon and select it.  When the device has been activated, click the menu button and check that the 'Pictures Store' option is selected for 'Media Card'.  This will ensure that all of your photos will be stored on the card instead of using the internal memory.
  3. In addition, when you send a picture, it will take several minutes (as you already know) because the file size is considerable.  To resolve this problem, you can always change the resolution to make the pictures smaller.

  Why your photos were corrupted - I have no idea.  What I suggest you do is connect the bb to your computer via the usb cable (provided that you turn on Mass Storage Mode Support), then access them via Windows Explorer - NOT Roxio.  Also, you may very well have a bad card.  Going further, I would like to format the card try it again.  I hope this helps.

• BlackBerry smartphones cannot load facebook, or any other site, but get e-mails

  Hi, does anyone have any idea why I can't load facebook mobile, or indeed any site Web, even though I normally receive e-mails and facebook messages.  But when I click on a link to take me to facebook etc.  It seems that it is loading, but it never does.  all I get is a blank page.  I have just received very well and could access any link until recently.  I don't know if maybe someone changed something in the perhaps settings - but I don't have the slightest idea how to again access facebook mobile etc.    I'd like to be able to do it again.  Thank you.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you!

• BlackBerry Smartphones cannot add the e-mail account on the Bold 9900, the only option in the configuration of e-mail is enterprise activation.

  Security BB9900 husbands suffered for me to use, but I'm unable to set up the e-mail.

  The only option is to set up the email through the activation of the company.

  I have a data plan from my provider Blckberry

  I tried to register it on my carriers BIS activation Web site but got the message that it cannot be done through my camera

  Configuration of e-mail icon only gives the ability to configure one enable a business account

  Have tried blackberry.com/integrate but I get the message "unknown error, please try again" after selecting "launch email configuration".

  Any ideas?

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) books of forwarding Service

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones cannot lock the phone through blackberry ID

  Hello

  I take a phone of my coleague who has left the company. For some reason, I can't able to connect on the phone. Firstly I didn't at first, the password of my coleague ex, I went online and changed the password. However, when I want to connect with my new password to unlock the phone, I have this message:

  "You have exceeded the number of attempts to connect.

  For security reasons, you have been locked for 15 minutes. "Click on forgotten password if you need create a new password.

  But after 15 minutes and try again, the message... helpppp

  You try the BlackBerryID, or the security password, on the device?

  It looks like the BlackBerryID if you are locked out for 15 minutes.

  A wrong entered security password would give you only a message something like «wrong password 2/10»

  Then, to change the BBID of this device and make it 'your own' device, you'll need to do a wipe of the device security. This will delete all the data in personal, contacts, calendar, etc. and restore the State of the plant basically.

  Read this: BlackBerry smartphone must be wiped before transferring the property Security

• HELP blackBerry Smartphones... transfer contacts

  Blackberry style 9670 phone. has just been cut. no power nothing. I got a replacement phone. How to transfer my contacts because the phone is dead. Incidentally, I have blackbery protect on the dead phone. How to recover information. phone is dead... Please HELP

  Hello and welcome to the community!

  If the old BB is really dead, then it is not available as a source for restoring your data to your new device. Instead, you must use another source, one that you created before the old BB died.

  If you made a backup of office, you can use the backup as a restore source file:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  If you were synchronizing with a Desktop Organizer (for example, Outlook), then you can use that as source for restore reconfiguring the RIM Desktop software now work with your new BB:

  • KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer

  As you use BB Protect, is also an available food source:

  • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

  You must be sure to connect to, on the new BB, the same BB ID that you used on the old BB. If you have already created a new ID BB on this new BB, then you go to your old ID BB:

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  This will allow even you to migrate other things that were on your old BB - for example, documents of purchase/download AppWorld.

  Good luck!

• BlackBerry Smartphones where are my contacts saved on my computer?

  I backed up my bb storm 9500 to my computer using the bb Desktop Manager. I now need access to my contacts list on my computer that my phone is broken and far to repair. I have no other way to get some contacts but can't seem to find where, on my computer, he decided to store them so that I can view.

  Help, please

  Thank you

  Hello and welcome to the Forums of Support BlackBerry.com.

  Your backup files are stored in a *.ipd file extension, often in your 'My Documents' folder.

  So, look over there, or search the entire of your PC for *.ipd and you should find it.

  Now, the IPD file is not usable by any other program except the BlackBerry.

  If you want to use the data in this file, you will need an application named ABC Amber IPD Converter to extract the address book, etc., for use.

  When you get your BlackBerry back, you can use the IPD file to restore your data to the new device.

• Unable to connect to my Blackberry smartphone to sync my contacts and calendar

  Original title; Unable to connect to my Blackberry smartphone

  Since the last Windows Update August 17, I can no longer connect my computer to my phone smart blackberry to sync my contacts and calendar

  Thanks for your help. I decided to check with my Blackberry service provider, and they were able to fix the problem by simply removing and then reinsert the cell phone battery while it was connected to my computer. The old trick 'the battery '. Never thought of that.

  Thanks again!

• BlackBerry Hub cannot open any contact...

  Hello

  I get the error "the contact does not exist" when I click any contact in the Contacts application. On a Nexus 6 p with Android with a paid subscription of Hub 6.01 + and all installed applications...

  The only ones that I can open are those of the Favorites tab, but these even gives error even if I try to open them from the all Contacts tab or anywhere else.

  I gave all the permissions in the Contacts app, I tried to wipe data and cache, also tried to uninstall and reinstall the app, still the same problem.

  No idea how to solve this problem?

  Thank you

  G

  Hi Ty,

  I found and fixed the problem.

  Looks like the Contacts Android app is the default application for contacts that caused a conflict that I guess. I went to the setting / applications and clicked the app Android Contacts, clicked on "Open by default" and then clicked on the button "default clear".

  I then opened the Contacts from BlackBerry and clicked on any contact and he asked me whether the app to use, I chose the BlackBerry Contacts one and clicked on "Always".

  Seems to work fine now.

  Thank you

  G

• BlackBerry smartphones cannot add a language to my device

  Hello

  I am trying to add the French language on my camera and to remove Russian and Arabic which are implemented in it.

  In the desktop software, I can't find any specification to do this. When I press 'Applications' - there is no alternative than matks the possibility to add or remove languages.

  Can you help me?

  Hello and welcome to the community!

  Please start here:

  • KB05305 Location of support for BlackBerry smartphones
  • KB13067 How to get language for BlackBerry smartphones packs

  In general, it is the package BB OS exact that you install (via your PC) to your BB, and further, then by selecting the languages that you want to appear on the BB. Is what I recommend, on a PC (you can't do this on MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install to your PC, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML (there will be at least one, maybe 2)

  (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  Do not forget to save.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones unable to synchronize contacts with Desktop 7 subfolers

  To set up synchronization of the various folders and files of data using BlackBerry Desktop Software 7.0, follow these steps:

  1. Connect the BlackBerry smartphone to the computer.
  2. Open BlackBerry Desktop Software, and then click Organizer.
  3. Click Configure next to the type of data (Contacts, calendar, tasks, notes) which requires sync with a folder.
  4. Click Advanced...
  5. Select the folders tab.
  6. Select the radio button to select different Sync.
  7. Navigate to, and then select the specific item to be synchronized in the list and click Add
  8. Click OK.
  9. Click OK.

  Thanks for the Info. not familiar with the forums. Have since found the solution. It is a problem of blackberry, I had to set up a new profile of .pst and import all data.

• BlackBerry Smartphones cannot send or receive e-mails on my blackberry curve 9320

  Hi, for the last 2 days that I couldn't send or receive e-mail on my phone, I contacted vodafone and they were not able to help. I would also add that when I click on OPTIONS - SECURITY - the SECURITY STATE INFORMATION my 4 email accounts appear, could be the problem, please help if you have a soloution.

  Kind regards

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider to support formal... consider that you pay for your services and official support and now they seem not to be to deliver. They have even the power to escalate your case officially until BlackBerry if they can't solve it, but you have does them not you fob off the coast with things like "it seems" good on our end... they are responsible for the provision of services to you, you pay for it.

  Good luck!