BlackBerry smartphones define an exception so that the phone will then ring in silent mode

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• Locking of the blackBerry Smartphone screen/keyboard keeps activating while the phone is in use.

  I have a Blackberry 9810 "BOLD" and the screen/keyboard lock feature is always activate itself, even when I'm in the middle to send him a text or using the phone. Yesterday, it happened while I was talking on the phone and he cut the call. I can't find an option on my phone to activate switch. How can I solve this problem, because it's practically what makes my phone useless.

  Hello

  Well, first of all... No... no 'BB support' can answer you here. This is because, when they gave to you when you register on this site, this site has nothing to do with any formal support any. On the contrary, it is a community of users where volunteers try to troubleshoot other kind souls to the best of their ability. Unfortunately, no response would mean that anyone who took the time to read your post has something useful to you.

  From what you describe, I would infer that there is a wrong application behave which interferes with the function of locking, or maybe your operating system is somehow corrupted, or maybe a combination of the two. What I recommend is the following:

  1. Reload your own OS and as "skeleton" as possible (for example, whatever it is optional, let power off)
  2. If the problem immediately presented, then repeat step 1, but with an OS different package... maybe there's a bug in the specific operating system you run.
  3. If the problem does not immediately, then run for maybe a week-long enough to be sure that the behavior will not occur.
  4. If the behavior does not after a week, add just one thing (just one... no matter how tempting it is to add more!)
  5. Repeat steps 3 and 4 until the behavior is, how well do you know the culprit
  6. If the behavior does not, then you know that reloading the OS or switch to another operating system package was the cure.

  If none of this he healed, then you will have a physical hardware problem for which assessment in the hand by a qualified material is of course necessary. If you are under warranty, you seeking your warranty provider - normally your place of origin of the purchase, your provider of mobile service or one authorized service center (it varies by location, but you should have received the documentation at the front that tells you exactly how to use your warranty).

  Good luck!

• BlackBerry Smartphones BBM/email/text while on the phone?

  Hello

  I have a purple blackberry 8530smokey, my carrier is Verizon. I can't receiving and sending any type of message(bbm/email/text) during a phone call.  When I hang up ALL my message come flow (I guess I should be happy, they come in all).  Initially, all the messages are in silently so I adjusted it so that I would be notified when a message arrives.  I've removed since then, but I still have the problem.  Any advice?

  Also while at work, I changed the ringtone to silence, but all my messages my phone may make noise, I assumed that when I made the phone silent I assumed all messages/calls would be silenced.  I was incorrect?

  Anyway, any advice would be appreciated.

  Thank you!!!

  This is how it works for 3G Verizon service.

  If you were on the WiFi, they then came on the phone.

  For notifications, looks like you set exceptions on the profile that allow notification while sounds on silent profile.

• BlackBerry Smartphones ID does not not on the phone

  I've just set up with everything on Blackberry Curve 9320. I registered with a username and ID and then address e-mail and password of Blackberry. When I try to set it up on my phone and enter my email address that I tried the name ID that I signed and also my password by e-mail and nothing works. I tried now 7/10 times. I don't want to try more in case it blocks anything on my phone. Can someone help me please so I can get into the Blackberry devices. Thank you

  Problem solved, now got ID. apparently, I had not recorded thought I had. Sorry to be a pest.

• BlackBerry Smartphones have sent emails, copied to the phone

  When I send an email from my office or my BB anywhere get copies to send it to my BB.  I have the hide sent messages option 'on' and 'off' sending receiving any idea how to make this stop?

  Is your gmail account? Yes? Here is the solution:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10332&sliceId=SAL_Pub...

• Image background 'Storm' blackBerry Smartphones Original; He's already on the phone

  Just noticed today while my phone was querky move from portrait to landscape and everything by plugging in my USB key, the original image of the "Storm" appeared briefly.

  Anyway, just thought I'd post.

  I HAVE FOUUUUUNNNNNNDDDD IIITTTTTT

  http://forums.CrackBerry.com/attachments/F86/6703d1228108661-original-storm-lightning-home-screen-or...

• Issue of BB big blackBerry Smartphones! Information is automatically deleted and phone is loading & all the freezing time.

  Hi all!

  Recently, I unlocked my blackberry torch 9800 and start using a Korean SIM. The name of the carrier is Olleh. As soon as the phone loaded with Korean sim card I expect a lot of problems with my phone. The black timer icon appears whenever I try to use the phone to do anything pictures/SMS/calls etc. This makes the use of any application, that really need me a lot of time, and more that the phone is slow.  It's as if the phone is blocked and it is always busy, which makes the battery last less than 2 hours. Then begins the most serious problem. Because of what I described, I run very often of the battery. When I load again the phone and turn it on, all the activity that I did the last time is deleted. This means that the history of calls, texts, contacts, memos and others disappear whenever I have run out of battery. Since I have this problem (about 2 weeks) I was not able to store contacts, record memos, set reminders etc.

  I read that there are no viruses for blackberry. I don't have many applications, so I don't think that it is a memory problem. My only guess, is that something in the configuration has changed when I unlocked the phone or put the card sim Korean. I looked in all the menus (options, configuration, etc) to see if something was wrong and that he could not solve the problem.

  I appreciate your advice and suggestions to solve this problem.

  Thank you.

  Try a battery pull if you please, with the BlackBerry device powered on, remove the battery 15 seconds and then reinsert the battery to reboot the device. This will clear all hide as restarting a PC. Then try again and see if the problem persists.

  On device, go to Options, device, application management is a great way to see what your applications with your use of the CPU on Smartphone. Simply drag bar greater than CPU and see what happens. Also touch the CPU menu to see other time variables. I discovered that an application has been eroding CPU cycles on my own

  Disable Compression on the memory card? go to Options, device, storage

  using a custom theme? Try it for a day that factory by default to avoid your theme

  remember the ESC key to close most applications, with the exception of GPS and some chat clients. other applications must use the menu and then exit or close. The key furthest to the right is a key to the House and does not close on its own apps, but will put an end to the calls.

• Backup BlackBerry Smartphones get BB protect compared to the clouds

  Hello world

  I tried the manual backup yesterday by the site Web de Blackberry Protect. I successfully backed up the first time and made a few changes on my BB Curve 9300. Freed from some space by deleting messages and other data. I also want to return to the top of that State or to this specific point, I did the backup through the site Web of Protect. To my surprise (and I'm not aware) the new backup crushed my previous where in I need important messages I deleted expects that the backup will just create another set of backup rather than crush the other.

  My question is. Are there opportunities that I can restore this backup?

  After a few searches on Google and read messages. I knew that the backup is saved in the cloud that has lost the chances of recovering data backup with recovery tools that I can use.  I thought that if I can retrieve/recover deleted files and even formatted disks, technical staff of BB Protect or RIM could do the same and help me with my problem.

  Hope my message reached the Cloud for RIM or BB Protect administrator.

  Thanks in advance.

  Anthony

  Hello and welcome to the community!

  First of all... this site is not a channel for any official communication with, support, or climbing to the RIM. This site is a community of users for volunteers who are trying their best to help each other, but we have no access to any system "back-end" to act on your request. If you really need official support from RIM, you must start with your support contract required string that starts with your mobile service provider, which can degenerate case RIM free of charge to the end user if such is always appropriate.

  There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  OK... with that of the road, see:

  • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

  According to who, it should actually be different dates you can use BB Protect backups. If they are not, however, appear for one reason or another, they are not available to you through any means automatic... and you would need official support (above) of a human being to the RIM to see if it can be recovered.

  All this said, I hope that you are not solely on BB Protect for your backup needs. BB Protect only back up (I think) 8 databases, which is a small subset of all the content of all of your valuable data. FYI, here's the process that I always recommend:

  Daily - configure BB Protect to save what he can, preferring to WiFi if the network of consumer data carrier is a matter of concern.

  Weekly:

  If you're not up to BBM7, then manually save your BBM contacts to the memory of your device or Media Card

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

  Via the mass storage Mode, copy all the contents of the memory of your device and Media Card on your computer

  • KB11879 What is the mass storage mode

  Via the desktop software, perform a full backup of your BB

  • KB12487 How to back up data from smartphone BlackBerry using BlackBerry Desktop Software for Windows
  • KB03974 List of database for the blackBerry smartphone

  There is an old saying:

  • There are two types of computers of users of devices - those who have lost data and those who will be

  As insurance, the backups are reactive or an optional activity. And this process, in my humble OPINION, provides the best protection of all the valuable data that is kept on their BB. When you compare BB Protect backup actually compared this process to protect, I think you will find that the difference is very large. In addition, this process would give you 100% control to keep the previous backups.

  Good luck!

• Why my blackberry used blackBerry Smartphones allow me to connect to the wifi no checkmark?

  My blackberry 8520 curve does not connect to the wifi and there is a whitedash in the area, whereas it should be a green check mark...

  I have airtel connection wi - fi and router DIgisol instead of my house...

  Hello

  Read these articles and see if they apply.

  Thank you

  Bifocals

  KB03892 Differences in browsers on the BlackBerry smartphone

  Includes a video describing the different browsers and contains the following links to correct this information, see:

  • KB11678 The BlackBerry smartphone user cannot connect to the Internet with the BlackBerry smartphone.
  • KB03710 The Internet browser icon does not appear on the BlackBerry smartphone.
  • KB12971 The BlackBerry smartphone user is unable to display a specific web page using the Internet browser.

• Device of blackBerry Smartphones, sending text messages invisible to the unknown mobile number

  Hi, just bought a unlocked 9360, having a strange, new problem in Blackberry, so be, permissions or something, but the device sends texts to a number of mobile which is not in my repertoire, recent calls or texts. My allocation of text on O2 came down, I changed to a Giffgaff sim and who goes down also.

  I know that the phone number as Giffgaff sent me a list of numbers, the texts were out to and they are all the same one.

  Sorry to be a beginner, if it's as simple as the app permissions.

  Amanda

  Let's be clear. There are SMS messages are automatically sent from the device and you're not sending them? If this is the case, then now, follow these steps:

  Turn off the mobile network radio. Perform a full backup. Do a security wipe. When you do the wipe of security, check the box to delete applications.

  See http://www.blackberry.com/btsc/KB14058 about security wipe.

  After clearing security, do a selective restore of just your personal data. Do not restore settings or application data. But, if you can start from scratch and go do a restore, do.

  Go ahead: set a device password and lock your device when you have eyes on her. Don't lend your device. Don't let anyone use it. There is a setting in the options to require the device password in order to install an application. I recommend that you enable that. Finally, be careful what apps install.

  My best guess is that there is a malicious application on the device. Maybe it was when you bought it, maybe someone put there after you acquired it, or perhaps you have inadvertently installed. Cannot be sure. But obviously this is not something you want, at the very least, and you don't know what it is to delete.   This is my reason for the security wipe.

• BlackBerry smartphones, how can I know if the person who still use bbm or left bbm?

  How do I know if they left bbm and its show up on my phone?

  all cluee for whom? some bbm left ppeoples and I didn't know that

  How will I know?

  If you send them a message and there is a Red X, it means that they do not have the Blackberry Service. But if it gives you just a box, i.e. There is no installed BBM, phone off or no signal. And if you receive a check with "D" or "R" which means that the phone has installed on Blackberry and BBM data Plan assets. D means Delivered and R is synonym of reading.

  Hope this helps

  Ron

• BlackBerry smartphones need help too fast that can

  Hi black berry

  I had an old bold (9000) and it did not work for a long time and now when I try to active the BBM service this jest do not work on that the phone, but it works with other BB smart phones - some people say that he may be blocked from the company beous there do not have to work for a long time - please replay to me as fast as can.

  its enough with this phone I will try to get up as soon as can. and thank you billj for trying to help me. :-)

• At the end of the creation of an e-mail account, that the program will ask a software password security device, I don't know what it is or where to find it.

  At the end of the creation of an e-mail account, that the program will ask a software password security device, I don't know what it is or where to find it. To my knowledge I don't have a 'software security device. I use Windows 7 on an IMac.

  Apparently, you have defined a master password at one point. The password protects passwords that Thunderbird remembered.
  You can reset the password. More information in this article.

  http://KB.mozillazine.org/Master_password

• How can I show that the phone is busy or loading?

  Hello

  I'm new to blackberry programming, but until now, it appeared too difficult to do everything like I wanted.

  but now I'm stuck. I am a communication with a Web service a lot so there quite some time the user must wait.

  so far I have not any indicator that the phone is practice/loading something.

  Is it possible to set up the loading icon blackberry? or can I use the status dialog box and programmatically delete once the loading is done? I would be grateful for any help or examples.

  Thank you very much

  Sven

  You can implement the GaugeField or you can write you custom screen that does this for you.

  A few tips...

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=java_dev&message.ID=21027&query.ID=97...

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=java_dev&message.ID=22163&query.ID=97...

• I just bought an iphone 6 s second part and I got home put my SIM in there turn it on you try to start the activation process and he says that the phone is lock icloud, I tried calling get him etc. but he gave me the wrong information help please 91026128

  I just bought an iphone 6 s second part and I got home put my SIM in there turn it on you try to start the activation process and he says that the phone is lock icloud, I tried calling get him etc. but he gave me the wrong information and I called apple, they said that its nothing they can do without evidence of perchise im broke I spent all my money on the phone, does anyone know any software free or something me please txt to 9102612856

  @Santonio99

  You probably bought an iPhone stolen 6. Mine was stolen in Barcelona in Spain on June 10 by a pick-pocket. Fortunately, there is absolutely nothing you can do to make an iPhone locked to the activation of the work.  You have a paper weight.