Locking of the blackBerry Smartphone screen/keyboard keeps activating while the phone is in use.

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  Interesting... they gave you two somewhat contradictory answers...

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  (2) they will not unlock it because they want to keep it on their network (a policy rather than a technology issue)

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  Hello

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• BlackBerry smartphone screen turns black in the Blackberry Bold 9900, but everything else, keys, touchpad screen and keyboard still works.

  It is a problem, I think that many have known, but there is no real solution to the problem. However, initially all of a sudden phone has begun to show an error (can't remember not exactly what, but something related to something does not turn) and the screen locked with constantly showing loading circling constantly clock and the narrowing of the battery quickly. what I've done; Hold the alt + right shift + del (twice) to restart the phone. Restarting the phone, the screen turns black (which indicates there is neither power or the screen itself issue and it's just a matter of graphics functionality). The phone restarts you black screen, the phone clearly charged the software couple received messages (indicating the phone works and the network also works). The phone rings again and the touchpad works if you know by heart, keyboard and the short keys for speed dial works (which means that yo can call), but the screen turned black. I think it's graphic material rather software number. I tried to do all sorts of stuff and things, did not work. Finally, I decided to restore the Blackberry software (running the latest version 7.1) so I plugged it in to the computer and run terminal BlackBerry Desktop to perform an update failed with this error: "an error occurred when downloading the BlackBerry® Desktop software. Please try again. "and offered to launch the"regsvr32 ole32.dll"in order to connect to the Blackberry server to do the update. tried, restarted my PC, plug the unit again removing battery, replacement and tried again, keep showing the same error. I tried all the advice forums, youtube videos and even troubleshooting I contacted Microsoft (running windows 7 64-bit), server connection module installed and works perfectly still having the same problem.

  I hope that blackberry had a clear answer to these questions and have someone in the customer service who can solve the problem instead referring users to the forum!

  Anyone who had experienced the same problem and found a solution, please respond. your help would be much appreciated.

  Thank you.

  The GPU is integrated into the cpu, so the phone would not ring or the touchpad does not work. It is possible that the phone fell or anything that could cause the connections on the motherboard to disconnect, I gave up my 9930 and causes the connector unplugs. Would you feel comfortable taking apart? It's easy, I think you could look up how do on YouTube. I could help you if you are on Central time or Pacific.

• BlackBerry Smartphone 8330 keyboard lock

  Hello

  I have a Curve 8330.  During the holidays, I received a phone call, when I tried to answer the BB would have not answered any of the keys.  It seems to be completely locked, none of the function keys, the phone or trackball keys no matter what.  As I mentioned, it comes to start it for a while where he had been inactive for a few days, as I tried to answer an incoming call, it was locked.

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  First try just a simple reboot:

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• BlackBerry Smartphones without keyboard screen scroll

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  Not been caught in the STORM again!

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  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB16225&sliceId=SAL_Pub...

• Screen of the blackBerry Smartphone is no longer automatically stop when the phone is not used

  I have a Verizon 8830.  I have the side switch programmed to lock the device.  In the past, when I blocked the device, the screen would turn off after 2 seconds, which would save battery.  Now, when I lock it, the display turns off after two seconds but then it turns back on.

  I can get it to decrease intensity with backlight settings, but I can't have to go completely dark.  As far as I know, I have not changed any settings.

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  It fixed the old-fashioned way... I did a hard reset.  It works again.

• BlackBerry Smartphones 'screen is locked.

  I turn off my phone at night with the alarm still works. When I turn on the morning he told me that the 'screen is locked' and to press the icon "unlock screen"... There is no icon "unlock screen". I tried to disconnect the battery, to no avail. Any ideas?

  The top of the phone on the left side, you can click and it will lock and unlock the screen. It doesn't seem as if there's a buttong it, but there, everything you see is a small roundabout.

• Locking password for blackBerry Smartphones based on the time-out

  Hi, new BB Bold and I have a password and can lock and unlock the phone.  However the phone automatically goes into lock down to 5 minutes.  Even if I set the Options-> the safety time of 1 hour option it hangs still in about 5 minutes.

  What should I do about it?  The ideals?  The store said that I had to take a safety, go back to my computer, clean the phone and restore.  If this does not work I am to get a new phone.  Just bought a few weeks ago.

  Hi and welcome to the forums!

  You could try a battery pull above all

  drastic measures on your part!

  No data will be lost when you do the following: remove the battery while the device is activated. Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.
  Thank you

  Bifocals

• BlackBerry smartphones reduced keyboard - keys 20 and 14. Re: password locked out.

  I created my password to unlock the phone to the reduced keyboard layout, and my son had the phone to the standard QWERTY layout, after which it is automatically disabled.  now, I can not in my phone because I do not know the keys corresponding to the QWERTY.  I can't find a screenshot or image of the layout of the keyboard options in any guide anywhere.  any help anyone? or, who should I contact to get my password reset.

  I'm still confused, but here's the order for the multitap keyboard from left to right (between the two bars are breaks as well as numbers in blue are the numbers that appear if you press the number selector)).  It's so, it appears on my Storm, but it should be the same on the torch.

  1 .,!? | 2 ABC | 3 DEF

  4 GHI | 5 JKL | 6 MNO

  7 PQRS | 8 TUV | 9 WXYZ

  * :;() | 0 space. # aA (caps)

  123 | SYM | Remove | Come in

  On the SureType keyboard, it's as follows:

  QW | ER | TY | USER INTERFACE | OP

  ACE | DF | GH | JK | L

  ZX | CV | NL | M | delete

  !? 123 | SYM | space | aA (caps). Come in

  I hope that helps!

• BlackBerry smartphone accessing password Keeper data using office software

  I recently had a pressure of crack in the LCD screen on my Curve 8310.

  I need to access my passwords stored in password keeper, however given that the LCD is toast, impossible to read anything on the phone.

  I'm waiting on a replacement LCD screen, but need to pass, as soon as POSSIBLE.

  Are there programs to display the program on the pc?

  I tried a solution that actuall work, so I thought I'd post in case anyone else has this same problem.

  I had previously saved data for my Blackberry Curve 8310 using the office management software.

  I downloaded a Simulatr for my Curve 8310 and installed the software.  I found the Simulator to the BlackBerry Smartphone simulators - URL

  http://NA.BlackBerry.com/eng/developers/resources/simulators.jsp

  Once the program was installed, I ran the program, which shows a picture of the phone.

  I started my office management software.

  Now to back in the Smartphone Simulator

  In the menu, I selected 'USB cable connected' which simulates the connection of the smartphone.

  Once I did this, the office management software prompted me to create settings then phone again.

  Once I implemented this new virtual phone, I restored my backup from the virtual desktop management software to the new.

  I could then use the mouse to go to the password manager and open the program.  It prompted me for my password and all data appeared.

  Hope this helps someone else.  Good luck.

  Mark

• Transfer of blackBerry Smartphones to password Keeper, Memo Pad, and Photos of Bold 9700 new curve 9320

  Hello

  I don't have 'Outlook' put in place on my PC, or I really like.

  Is it possible to synchronize the password Keeper, Memo pad and the Photo of my current Bold 9700 to my Blackberry Desktop Manager?

  Then I can transfer these items to my curve 9320.

  Thank you.

  Tamara133 wrote:

  Is it possible to synchronize the password Keeper, Memo pad and the Photo of my current Bold 9700 to my Blackberry Desktop Manager?

  Then I can transfer these items to my curve 9320.

  Hi Tamara133

  Welcome to the Forums of the BlackBerry Support

  If you stay at 9320 curve then more easiset way to do this is an Assistant to switch device using Desktop software.

  KB23677  :  How to switch using BlackBerry Desktop Software devices.

   

  Or if you want to perform a selective restore to your new 9320 then first do a full backup of your old 9700 using desktop software. Once you have your backup connect your 9320 and run the software, select the device from software > restore > data choose selected since your last backup you did > scroll down the list and select only the password keeper and memo key data in this list, then click on apply.

  Or rfer to this Article:

  KB03953 : How to back up and restore data to a new BlackBerry smartphone

• BlackBerry smartphones, I need quick access to my phone lock

  I have a Blackberry Curve and I have already put a password on it and the sooner it will lock is 1 minute. I was wondering is there a faster way to request the short password to turn off the phone and turn it back on?

  You can click on the 'Lock' icon on the home screen to block the phone immediately without having to wait for the security time-out parameter

• Locking password for blackBerry Smartphones - sorry if repetitive

  Hello

  I was wondering if anyone can help, I have searched and searched, but found a few different solutions.

  My boyfriend and I both have the blackberry bold 9700, but today, it has encountered a problem.

  He had his phone in his pocket, while we were in the middle of texting he locked his phone using the locking password and then when he went to read the message I sent him it would not unblock him his phone.

  He has never even changed the password or all parameters - don't really know how. I put his phone for him etc.

  He's on his attempt to 9/10 the password, tried to use the ALT key and what other advisde forums, but this has not helped the situation.

  Is there something else?

  It's pathetic if he will lose his contacts, as he never changed the password. (and no backup at all).

  All contacts are saved in the sim card if they stay? Help, please!

  Thank you.

  HI and welcome to the Forums!

  While that unfortunate, it seems that you have already read and tried all possible combinations to get the password entered correctly. Only the configured password will work... There is no 'master' password or 'backdoor' to unlock BB. With only an attempt on the left, there is virtually no hope of success. One thing that might have tried was to attach to a PC... If you know how to enter the password correctly on the PC keyboard, which would have reset the counter... but, once again, with one shot left...

  Since you say that there is no backup, then all personal information, including contacts, will be conscientiously deleted. According to me, which will also include those on the SIM card.

  Best.