BlackBerry smartphones does not receive messages

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• BlackBerry Pearl Smartphones does not receive messages while MS Outlook is 'on '.

  I just moved my Pearl of a BES configuration company for a new account AT & T using BIS.  I finally got messages to reconcile with the BB wireless return service directories to the device.

  My problem - although relatively minor - is that the BB will not receive ANY messages as long as MS Outlook on my desktop PC is turned on.  If I do not start Outlook, messages will come to the BB.

  Is it "normal"?  Any ideas on how to change the situation?

  Thanks for the tips...

  Live

  Hello

  I had the same problem, and in my case it was because of a box checked in Outlook which was remove the message from the server of mail before it was recovered by the BIS.

  To address in Outlook, you need to:

  1) go to tools account settings--->

  (2) select the e-mail account that you experience a problem with & click 'change '.

  (3) in the pop-up window, select "additional settings".

  (4) select the "Advanced" tab

  (5) by 'Delivery' tick the box 'keep a copy of messages on the server.

  This should solve the problem.

• Berry blackBerry smartphones does not receive yahoo mail from only 10-28

  I wonder if it's my area or anywhere.  Only since this morning, I don't get mail yahoo account.

  I get another account, so it's just yahoo mail for me.  Laptop computer checked and yahoo mail IS coming in there.

  Just sharing and you wonder if RIM knows.

  Problem solved-

  Sorry for anyone who takes the time to read.  All of a sudden all of the emails from began mid-morning.

• Contact does not receive messages

  Hello, I need emergency aid, like one of my Skype contacts does not receive any of my messages, but I can receive all their I tried to register another account, but it still does not work, I have no idea why

  Update: managed to fix Skype messages obtained through after about 500 of them sent

• Receiving UDP does not receive messages

  Hello. I have problem with UDP receiver.

  I can receive messages from the same port you write.

  Stream: open vi--> vi--> read vi UDP UDP writing.  Transmitter and receiver usinf th test port.

  When I try to use vi UDP listen port to just read, I get all the data.

  Program flow. I use vi to send the command on the serial port to MCU. Answer MCU return by sending data to the network port using UDP.

  I start vi to listen to a port UDP (see attached), then I sent the order to MCU. I can see the response on Wireshark, but UDP vi does not receive anything.

  I checked the IP address. Lokks all the same. IP address of the PC and decice is the same as when I write and read at the same time. Any other port.

  Any help please.

  Is the port that you want to use to open? For safety that many IT services will be blocked in ports that don't think they are necessary, or don't want to use.

• PlayBook of blackBerry Smartphones does not connect to the WiFi PRIV "hot spot"

  BlackBerry PB does not connect to the WiFi PRIV "hot spot". Implements immediately with an android tablet based - Hudl of Tesco UK - but the PB comes not to connect to the private. Reading through various bulletins and cannot find anything obvious that I missed. PB connects to the other wifi fine.

  Sorted. And so simple. Just changed PRIVATE WiFi "hot spot" to 5 GHz. thanks to Bruce using BlackBerry.

• My 9500 storm blackBerry smartphones can not receive files via bluetooth, but I can't send

  Please help someone, my blackberry storm can not receive files via bluetooth, but I can send, what could be the problem?

  Have you tried and went to accept via Bluetooth? Some of the older software on the BBS, you need to go to the media file and say accept via Bluetooth. Consider the two features are already paired.

• My phone blackBerry smartphones does not display my address book!

  My Blackberry 8900 does not show my address book. The addresses are here and on the sim card, but I can't view them on the phone. I tried copy them but doesn't seem to work. What I'm doing.  Thanks in advance for your help.

  Are the contacts to your BlackBerry address book and on your SIM card?

  Or ONLY on your SIM card?

  Open your address book, press the Menu key then click on filters and make sure that no filters are checked.

  Now, back in the address book.

  No matter what?

  If this isn't the case, please give some details of your situation.

• BlackBerry smartphones can not receive text messages

  My blackberry pearl deletes my messages text before they are read. Can anyone help?

  Hi and welcome to the forums,

  You have 64 MB of memory total on your device. You sent that you have 0bytes free.

  15 MB of free space would be regarded as a minimum.

  Most people close the applications by pressing escape or the red button. This does not close the applications.

  Each application has an option close. For example, if you are in the calendar, press the menu key (spotted) and scroll down to the bottom close is listed.

  One when you're done using the browser, press menu and options, select cache operations,

  Delete all categories and press ESC it will clean the browser cache.

  Select the memory clean option on the BB. Go to options, security, memory, cleaning, activate it.

  The BB will now clean up the memory when idle for 5 minutes.

  Links attached to manage memory efficiently.

  Thank you

  Bifocals

  How to qualify for low-memory situations on the BlackBerry smartphone

  How to maximize space and power battery life on the BlackBerry smartphone

  Lack of memory according to the free file on the status display field

  http://www.Blackberrycool.com/2008/07/BlackBerry-Tips-BlackBerry-memory-management-video/

• BlackBerry blackBerry 10 does not receive the emails from the exchange server

  Hello

  We have the problem that peripheral Blackberry doesn't synchronize with the server exchange since last week. This is valid for two (classic / Z30) among the four devices, the other ones (classic / Z10) are functioning normally. All have the 10.3.2.2474 version.

  I rebooted the unit and removed and rebuilt the e-mail account on the BB, but it doesn't help. Account settings are ok (no messages during installation). The device connects to the exchange server (for example, I can see the account's e-mail records in the options) and I can also send mails. But I don't get e-mails, calendar items, contacts, etc.

  Any ideas?

  Thank you

  Axel

  Hello

  I'm not 100% sure, but I think that there is a restart due to the update of the BONE last week. I don't know if this has coincided with the problem.

  I reloaded the OS yesterday via the LINK. It seemed to me that does not solve the problem because I have not yet received mail for a while. However, this morning the mails were back.

• BIS blackBerry smartphones does not not on my torch 9810 (at & t)

  Hi guys need help urgently...
  I'll tell you all * beep * condition I bought the bb torch 9810 without a bis plan and I don't know how I did the bb Id and downloaded a few applications of the bb world but after my SIM in idea internet even after activation BIS (I have received several messages activation) only the browser works for me not with BIS , but with my regular data nothing works except for browser
  Little things, I opened as the bb Id in the set menu, that it refuses to open after saying the device offline state and in the world of bb does not open and bbm not working after implementing screen need help please

  There are four conditions, you will have to check.

  Your device must be accompanied by a network of the company. I'll assume you checked this, and it looks to be the case.

  Your company must provide BIS and you have BIS on your line (your account). Looks like it's true, but it is possible there is an error with your account. You should perhaps consult the carrier and check.

  Register your device on the network. See http://support.blackberry.com/kb/articleDetail?articleNumber=000037347&language=English

  Receive service books. See http://support.blackberry.com/kb/articleDetail?articleNumber=000002830&language=English

  I suggest saving the device first. Make sure you have a strong mobile signal. Wait for the confirmation message.

  Then return service directories, or having the carrier send them. Yet once, make sure you have a signal strong when you do this.

  If you still have problems, contact the carrier customer service to solve problems more. When you talk to the carrier, explain your troubleshooting so far.

• BlackBerry Smartphones Can not receive pictures via text

  I have a Blackberry Bold 9930 software: v7.1.0.1066

  I can't understand how to send photos or video via a text message.  Can I receive, and I know that my service allows me to send it, because I had my parents added to my plan (AT & T family plan) and they can also send photos with their phones from wal-mart for $10.  Whenever I have search the Internet how to do this, they show screen phone calls with the menu that lists several options for how send a photo, and one of them is text.  My phone does not have this option if, whenever I hit send on a picture my only three options are e-mail, bluetooth and Tag (don't know exactly what it is, but when you select it says to place the back of the two phones together, is not an option in SMS language).  In addition, nowhere in my menu when composing a text find an option to add attachments. so I can send them this way or the other.

  HA, had fixed after only on the hour on the phone being bounced back from AT & T BlackBerry and vice versa. For anyone who purchases a phone off of the internet (ebay), even if it is new, it can be registered by a dealer or a supplier that offers no MMS messages and they will be blocked and do not come even to the top as an option on your phone. Your service provider will need to reactivate your phone with this provision. The Blackberry rep figured this out from my PIN thereafter, then I had to remind the representative of AT & T and to explain this, and yes he did not know what I was talking about but on the third try he managed successfully to fix.

• BlackBerry smartphone Email not receive or reconcile, cannot acesss email account either management program!

  Hi everyone, I really need help with this, its driving me crazy! I have a blackberry bold 9930 sprint, 7.1 Bundle 1737 (v7.1.0.580 platform 5.10.429), free space is listed at 154523817 bytes.

  I have my email through godaddy, which is secureserver.net. This is Courier IMAP. From Friday or Saturday, my emails do not grow automatically. Sometimes it should be hours and hours before all my emails will pour out at once. Battery pull worked, but now the battery pull does nothing.

  I tried to send service books today, but now I can't even access the e-mail account management option to send service directories. When I enter the application, it says 'check updates' but never recovers. I left about 10 minutes today and will continue to say: "check updates".

  Anyone else having any questions or know what in the world happens suddenly? Any help is greatly appreciated!

  Hello and welcome to the community!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  song510 wrote:

  I tried to send service books today, but now I can't even access the e-mail account management option to send service directories. When I enter the application, it says 'check updates' but never recovers. I left about 10 minutes today and will continue to say: "check updates".

  What's the accurate and complete error message? Because I can't find anything to use these 3 words of jost... Maybe it's that the configuration of email application has a problem... this KB might help:

  • KB26055 Unable to access the configuration of e-mail on a BlackBerry smartphone Application after a forced update

  Good luck!

• Ping bb8520 blackBerry Smartphones does not

  My ping does not work on bb8520 but protect everything else like apps, internet, bb, etc work!

  Thanks for providing the info.

  I sent a PIN message to two BlackBerry smartphones and it shows that it has been delivered at the time.

  I suggest to uninstall BBM by going to Options > management of applications and games of the BBM and press menu and select Delete.  Then, restart the BlackBerry Curve.

  Go to the go to www.blackberry.com/bbm and download this new version and back on once more the BlackBerry Curve and then test.

  Let me know if you have any other questions.

  See you soon.

• BlackBerry smartphones can not reconcile messages when Sync

  I can't get my brand new Blackberry Curve 8330 and Outlook to reconcile messages when I sync.  Everything else (tasks, calendar, Contacts, etc) synchronize but not my e-mail messages.  As a test, I used my Blackberry to send an e-mail to test one of my e-mail addresses to another.  I received the message on my Blackberry and removed.  When I got home I connected my Blackberry on my computer and synchronized, but the message was always in my Outlook Inbox (in other words, that it had not been deleted), and there was no message sent in the sent box.

  Setting my Blackberry e-mail indicates Wireless reconcile as 'On '.  The problem is maybe that my home office is in a dead zone.  But if my Blackberry is connected to my computer, why should this serious?

  When I go to Desktop Manager and click Synchornize, "Balancing the Messages" box does not seem to be verified, but the program won't let me check it out.  Can someone help me?

  Hi and welcome to the forums!

  Go to options advanced options, host Routing Tables, click to enter. DO NOT CLICK on any list.
  Press the menu key and select sign up now.
  You will receive a verification email. Then go to email settings and send service directories.
  Some models like the Curve 8330 and Pearl require connecting carriers BIS site
  via a PC. You will receive an email by account. a test to see if the problem is resolved.

  If you do not know the site of BS of carriers, send me the name of carriers.

  Thank you

  Bifocals