BlackBerry smartphones can not reconcile messages when Sync

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• BlackBerry smartphones can not reconcile Messages

  I've set up my Desktop Manager and I can't use the 'checkbox' to 'reconcile messages. "  He is gray and I can't uncheck or check it.  Is this a problem for someone else?  Is there a setting I need to change somewhere?

  I can't sync my calendar and contacts, but it allows me to combine the messages.

  Someone at - it advice?

  If you are on a personal account of BIS (and not a corporate BES account) the function of reconciling messages is not an option.

  You must have BES for this.

• BlackBerry smartphones can not send messages or make phone calls

  My BB torch worked fine earlier, but there is an hour, it just stopped.  He has connections and bars, until in the Connections window bit. I tried it turn on and off as well as to take out the battery after it's off to reset.  I tried to remove all of my old conversations in the phone as well. I can still connect to the internet on this topic very well.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

  Good luck!

• BlackBerry smartphones can not send message BB messenger

  Please help me, I just used my b bold 9900 for a month, but just a few hours recently, I can't send my message to others, I already check my packed internet still active, in fact, what causes this? Thank you

  Hey Rudysusanto,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  When you send a BBM message, you receive a check or a clock icon or a red X?  Also can you send me a private message with your PIN so I can continue the investigation?

  Thank you.

• BlackBerry smartphones can not delete messages

  Help! I have several messages rec would be so that roaming which will remove not my 8330? All that I could find no results try.

  Welcme the Supprt Frums!

  Try to remove your battery. Replace after 30 seconds - allowing you to reboot your phone.

  ENJy your blackberry!

• BlackBerry smartphones can not turn off wireless sync

  8330 version 4.5.0.33 (Platform 3.3.0.30). desktop version 4.6.0.6; BES version 4.1.2.15

  I use several address books (personal computer, the company contacts, etc.) I have improved my device and desktop software, and now I can't sync my address via the cable books. I used to be able to go to the address book > menu > options > wireless sync: YES or no. Now, I have no wireless sync option in the address book.

  Anyone know how to get it back? Thanks in advance. Nick.

  Go to address book-> Menu-> Options-> Desktop-> wireless sync: YES/NO

  This applies to OS 4.5 devices.

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• BlackBerry smartphones can not get incoming messages in Facebook

  I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

  Hi and welcome to the forums!

  KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

  «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".

• BlackBerry smartphones can not connect BlackBerry Pearl 9105 for PC

  Hello world

  I have the following problem:

  After using my BB Pearl 9105 for almost 3 years, I can not connect to PC more (I still menu with choice of 3 options on my smartphone when I connect, but when I click on that option "usb" or "charge", the menu appears again).

  In addition, the PC does not recognize my smartphone as a usb device. Updated BlackBerry Desktop Software and the purchase of the new Micro-USB cable did not help.

  I can still load.

  Could anyone suggest me how to solve this problem?

  Hello and welcome to the community!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• BlackBerry smartphones can not synchronize with the USB cable plugged into charge pod

  Hello

  I read on the web site of shopblackberry.com, in the details of charge pod ( http://www.shopblackberry.com/_blackberryaccessories/cgi-bin/pd.cgi?frompage=category&page=product_d... ) that the pod can handset with charger travel or data cable for charge and/or sync with a BlackBerry smartphone. So, my question is related on a problem or a misunderstanding of me to this description.

  I want to know if we could recharge and synchronize the BlackBerry via USB cable or is only responsible for the BlackBerry when connected that way. My second question is, is it possible to synchronize the BlackBerry with the USB cable plugged into the pod or not?

  Because I got a request from one of my users about the fact that his BlackBerry 9000 can not synchronize when it is on his group.

  Thank you very much!

  Hello

  It's a loading dock. It is useful, because just drag you your "BOLD" in there and it will load (just like the 8300 Curve).
  If you want to synchronize, you can plug a usb on the side of the appliance cord. This can be done while the machine is in its dock, where the description.

  I have the same crib, but for the 8300. It's really worth buying. I'm happy with it every day.

• My 9500 storm blackBerry smartphones can not receive files via bluetooth, but I can't send

  Please help someone, my blackberry storm can not receive files via bluetooth, but I can send, what could be the problem?

  Have you tried and went to accept via Bluetooth? Some of the older software on the BBS, you need to go to the media file and say accept via Bluetooth. Consider the two features are already paired.

• BlackBerry smartphones can not see the list of the entire message when I opened the messages icon.

  I used to be able to see a combined list of my emails, texts SMS, missed calls, voice messages and anything else when I open Message folder icon on my Blackberry Curve 8330 office, but now when I open it, all I get is a blank white screen.  When I hit the menu button, the menu appears without a problem and if I click on the trackball, it will open a message, but I do not see the list itself.

  Also, when I go to view the folder I can access an individual folder and they come very well.  The only problem is the list of the combined messages that you are supposed to get when you open the icon on the desktop (or the application menu).

  Could someone help me please

  First thing... do a reboot simple: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Now, that is the visible screen?

• BlackBerry smartphones can not open my blackberry messaging

  Hi, I can't open my blackberry Messaging. If I restart
  it, I can open it. But when I want to search for contact by
  type the name of the contact, and then it's all of a sudden not
  work. It will not. Just from not moving and when I press
  the 'red' button, it goes back to the menu. But when I
  to open my blackberry messaging, it cannot. I have
  really need someone help cz it's urgent, please respond as soon as possible. Thank you.

  Since you just upgraded it, please try to remove instead and then reinstalling BBM fresh and clean. Make sure you first backup (locally) your contacts:

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

  Also, if you are a member of any group, you save them as well by using a selective backup of Desktop software:

  • KB12487 How to save the BackBerry smartphone data using BlackBerry Desktop Software for Windows
  • KB03974 List of database for the blackBerry smartphone

  Good luck!

• BlackBerry smartphones can not sync with Outlook 2010

  Recently, we have made a number of hardware upgrades on our computer and installed Windows 7 and Office 2010 about 3 weeks ago (no updates full versions). I was unable to sync my BB since then and after reading through the discussion forums have discovered that I am not alone. I downloaded the latest update of the BB which I understand would make my BB and compatible Office.

  I don't know if the problems are related to the office is not compatible and BB or if there is another problem with my computer. This is what I did and meets:

  -downloaded the version of BB 6.0.0.43 update; BB would not recognize Outlook, when I tried to organize my Contacts and address book. I tried to fix it and then uninstall then reinstall this update several times.

  -abandoned and downloaded CompanionLink; Message received error "Click-to-run Outlook has no ability to the API. You must install Outlook on your computer for synchronization. I asked for assistance from CompanionLink, but continue to have no chance. The link 'Add-Ins' in my BB Desktop Software was available when I first downloaded CompanionLink, but has now disappeared and I don't know how to get it back. I tried to fix the update of BB to see if it would solve it.

  -in the BB Desktop Software Applications tab, she says BB 5.0.0 software version 5.0.0 system and Core Application Version 5.0.0. are necessary, but it does not give me the option to install it. I thought that the updated version replaced 6.0.0.43 version 5.0.0. I don't know if this is true or if it is important.

  I don't know if there is a problem syncing between my BB and Outlook or if something else is happening. I'd appreciate any help or advice that can be given. Thank you for the advice,

  Info re: Outlook 2010-14.0.5113.5000, 32-bit Version

  Lisa

  I found a solution to this problem.

  FYI - Blackberry cannot synchronize with Outlook if Outlook is in mode "click to run. Follow the link below to get instructions on how to install a full version of Office 2010.

  http://Office.Microsoft.com/en-us/Excel-help/click-to-run-switch-to-using-a-full-Office-Edition-HA10...

• BlackBerry smartphones can not receive text messages

  My blackberry pearl deletes my messages text before they are read. Can anyone help?

  Hi and welcome to the forums,

  You have 64 MB of memory total on your device. You sent that you have 0bytes free.

  15 MB of free space would be regarded as a minimum.

  Most people close the applications by pressing escape or the red button. This does not close the applications.

  Each application has an option close. For example, if you are in the calendar, press the menu key (spotted) and scroll down to the bottom close is listed.

  One when you're done using the browser, press menu and options, select cache operations,

  Delete all categories and press ESC it will clean the browser cache.

  Select the memory clean option on the BB. Go to options, security, memory, cleaning, activate it.

  The BB will now clean up the memory when idle for 5 minutes.

  Links attached to manage memory efficiently.

  Thank you

  Bifocals

  How to qualify for low-memory situations on the BlackBerry smartphone

  How to maximize space and power battery life on the BlackBerry smartphone

  Lack of memory according to the free file on the status display field

  http://www.Blackberrycool.com/2008/07/BlackBerry-Tips-BlackBerry-memory-management-video/