BlackBerry Smartphones don't update software V5.

Similar Questions

• BlackBerry Smartphones don't update OS Bundle 1647 7.1 7.1 Bundle 2102 on Curve 9360, asking to check the connection to the network. Solved

  The update stops after the backup is complete. My connection is smooth, broad-band.  I also downloaded the link of direct update from Vodafone Australia http://au.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html

  I had the same problem earlier during the updating of the OS6 OS7 to, at the time ' it allows to stop the backup mid. I have blacberry Canada assistance to do, but I forgot the procedure.

  I almost tried everything but a hard reset, which I don't want. The update appears on BB dev Mgr not on the handset.

  I finally got to work without calling Blackberry, with a little help from here.         http://forums.CrackBerry.com/BlackBerry-Curve-9370-9360-9350-f237/how-upgrade-OS-7-1-curve-9360-a-73...

  I have not followed all the instructions, however. I have dd was as follows:

  1 remove all software RIM of program and features.

  2 remove all traces of remaining RIM program files.

  3 reboot the device.

  4. install the handset and service provider of installation I got: http://au.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html

  And it was there, all done.

• BlackBerry smartphones can not update software (9300M_PBr6.0.0_rel2342_PL6.6.0.195_A6.0.0.526_Rogers_Wireless_Inc)

  Hi all

  I have downloaded this software from the site of BB from three days back.  But I can't update it on my BB 9300. I have version 5. I tried via the Desktop Manager but it shows that there is no update, wherese I already installed it in my PC and it is displayed in the Panel. I have not BIS or BES activeted. Is this the reason why I can't update my device?

  Please help me eith this problem...

  Pay US £5 months to use the services of bb (blackberry internet service) I'm on PAYG so when I charge £10 each month BB take £5 of said. Its for you can use App World and you download to your phone as a facebook App. Could be useful to communicate with your network and activation of the BIS. Before you do this, go to the OS 6, you have downloaded, don't connect your phone, double-click and let flow, make sure Desktop Manager is closed when you do that. When its finished please try the Apploader. It should work with the Apploader.

• BlackBerry Smartphones installed a updated software and curve won't turn on after reboot. Help please!

  OK, so I am new to the BB world. I just downloaded the software deskstop and performed an update I plugged my BB to the computer. It took about 20 minutes and the BB said, turning it back on, so I chose "restard now."

  Now, the software of office says "disconnected" on the bottom right and my phone does not illuminate. She has just the occasional flashing red. She's.

  No idea what to do?

  Do a simple reboot on the BlackBerry this way:

  With the BlackBerry powereddevice, remove the battery for a minute and then reinsert the battery to restart. A reboot in this way is prescirbed for most the gltiches and operating system errors, and you will lose any data on the device doing so.

• BlackBerry Smartphones don't update OS on Bold 9700

  Bold 9700 from Telus with o/s 5.0.0.344

  Especially great phone/berry but the SMS bug (I'm not feel like my contacts hundreds of editing to remove the phone number of each '1') and a bug in e-mail (Red Star for new e-mail or message remains on even after reading the message.  open and close message a few times for that folder it disappear) have me wanting an operating system to date.

  I read the posts on how to do it - but it won't work for me.

  I downloaded update systems providers o/s.  Deleted the vendor file.  The charger that is used to install on my device.  Either (a) it displays ' no software or updates is not available for your device ' or sometimes it shows the applications and programs on my phone and wonder what I add or load.  But no new OS is available to add.  Weird.

  I tried to delete all BBerry software my computer off before you do this and then from the fee - but with the same result.  I even tried to wipe the OS off my Bay until I started and it would not load a new OS - was able to load the OS from Telus.

  I've updated before OS and it worked - but not this time for some reason any.  The clues, anyone?  Or am I condemned to wait until Telus updates their version owner?

  Clues would be great...

  The two of you, get your whole PC drive hard c: / for "vendor.xml" and remove an instance of it.

• BlackBerry smartphones can not update software

  -Very well, so I tried to upgrade my Curve 8330 software to Version 5, and it doesn't let me do.  My phone won't stay connected to the computer, I got so cant and problems of man understand this.

  Hiya!
  The most recent version of the software offered by Bell on the 8330 is 4.5.0.127... This is probably why you can't move to os5.

  see you soon

• My blackberry blackBerry smartphones stopped to update the software... heelppp

  I got so hard to adjust my blackberry update software.

  I am so excited when I finally got the update process has started, but he stopped at halfway of the backup.

  I've never done this before and im terrible with computers. This suuuckks.

  Hi asgiles and welcome to the community of BlackBerry Support Forums!

  During the backup process, it hangs on a specific database?  If so, let me know that the database it hangs on.  Also, have you tried to make a separate first backup?

  Thank you.

• BlackBerry smartphones can not update AppWorld 907 invalid COD

  Hi guys. I bought my Torch 9800 (v6.0.0.570) in 2011 and so far the problem is still not resolved. Everytime I open the AppWorld

  -A message appears: "To continue to use Blackberry App World, you must upgrade your current version."

  - Then I download the update.

  Whenever the 99% achieved download bar, suddenly a message appears "907 invalid COD".

  I can't even delete my BB AppWorld. There is no option "Delete" in "Application Management" or "Modules".

  Hi Firdaus92

  In this case, it is advisable to upgrade the version of your operating system to the v6.0.0.756

  Search and download your OS and everything above applies

  By sdgardne 

   

  However, here's what I propose...

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. (It's probably debatable given the errors you have... it is likely that your data are already parts of your device, which means that you must now rely on a backup you took before that happened.)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BROWSER blackBerry smartphones don't DO NOT WORK

  This is getting quite frustrating. I get that cannot connect to the server, please try again error and it takes forever to get even the google home page to load. What should I do?

  OK thanks... you came very close to what I need... except just saying 'mistake' in regard to music downloads... but, any...

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you need to get in touch with your service provider and insist that they honor the formal support that they are contractually required to provide you with. Do not let you fob before having 100% solved the situation. If they tell you to contact RIM, don't let them not on the hook, then either... insist that they tell you exactly how you should contact RIM. If they say anything OTHER that they will increase you rim (for example, if they tell you to independently seek the support of the RIM), and then accept it. Only through an escalation of your service provider can you receive all official support from RIM.

  Looks like they have made significant changes to their network... and they must ensure that their paying customers will continue to receive the services that they pay.

  Good luck!

• BlackBerry smartphones can not update bb id

  Hello

  I have a situation, I can't update my bb on my phone id (8520) I bought this phone to another user and its information is always that that checks the phone. I get an error message: enter the username associated with this smartphone. I think that's also why I can't receive and accept the invitations when friends add my PIN for BBM. I have not yet set up my email accounts, when I get to the email Setup page I get this error message: your e-mail account is already enabled for use of the company, but I'm not not using any email the company and I did the putting up of my email on my old bb 9000 before. pls help me on this, I know not what to do. I already have my BIS active but im getting this kind of errors... you can email me for any possible assistance, here is my email address:

  Thank you and hope to receive a feedback with you!

  EDIT: For your security, personal information such as email are prohibited. Please see the guidelines of the user   under article ""be sure to." "

  Hello and welcome to the community!

  Time to take a step back:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  The seller must complete their first steps before you try to use anything.

  Good luck!

• BlackBerry Smartphones appworld not updated

  I tried to get appworld but received a message "to continue to use the bb world app I need to first upgrade my current version". After access to the Web site of bb to upgrade, I have chosen update today, then download now, and then click Next after selecting my language. Finally, the download option has come that I chose. message then told me he already excist and asked me if I want to replace it with the new version, I chose to replace. the new message came stating failed download. then I checked the details where it says 907 invalid COD.

  What can I do to fix it now?

  Help, please!

  Hello and welcome to the community!

  Please try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• BlackBerry Smartphones unable to update BlackBerry App World on Bold 9700

  I use a BlackBerry Bold 9700 BlackBerry OS version 5.1.0.121 with BlackBerry Device Software version 5.0.0.442.

  When I click on the BlackBerry App World on my camera icon, I get the following message:

  "To continue to use BlackBerry App World, you must upgrade your current version. For more information, please visit www.blackberry.com/appworld/support. »

  So, I click on the upgrade button. My BlackBerry browser then launches automatically and tries to open the "'http://appworld.blackberry.com ' page." However, whenever I tried this, the page may not load in Black Berry browser and remains off. I tried to leave my phone for increments of 10-15 minutes to load the page, but after several attempts, I was never able to open the page successfully. I still get a blank page.

  So, I visited the next page on my desktop: http://ca.blackberry.com/apps/app-world/download.html.

  I tried the first method of sending the URL on my device, but it ended up with the same result described above when I tried to access the URL that was sent to me. The BlackBerry browser displays a blank page.

  I then tried the second method described on http://ca.blackberry.com/apps/app-world/download.html. I connected my device to my computer via a USB cable and clicked on the download, it affects today by following the instructions on the page. But, when I clicked on the button, I was led to a "Mode not available" page that says the following:

  "Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser of your BlackBerry® smartphone. »

  So my problem is cyclical. The page that I need to access the site to download the App World can not load in my BlackBerry browser and I can't download the product via USB either. This seems to be a bug, and I want to report it to Research In Motion.

  If anyone has any advice on how to solve this problem, it would be much appreciated.

  The solution described on http://supportforums.blackberry.com/t5/BlackBerry-World/Can-t-upgrade-BB-World-I-think/m-p/2485451 solved this problem. Thank you, sdgardne!

• BlackBerry smartphone App world updated the blackberry torch 9800

  When I clicked on app world he said that she needed an update. Whenever I click on update, it will get at the end of the app world update then it will say "update failed". I can't use app world anymore because I can't update and it won't let me not use app world unless I update. Please help me.

  Hello Stephaniexo

  Welcome to the Forums of the BlackBerry Support

  If you encounter the problem of BlackBerry App World update, then please try this:

  On your home screen the unit go to Options > device > application > locate and remove BlackBerry App world in this list.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Once deleted perform a battery pull reboot by removing the battery whiel your device is turned on, wait a min. and then reinsert this return. Finally, after the reboot, use your BlackBerry browser and navigate to www.blackberry.com/appworld/download and download the latest version available for your device.

• BlackBerry smartphones don't Smart not so storm

  I'm at my wit's end. Extremely frustrated new user of blackberry. My phone is ex-US storm 9530. I have the dreaded "app error 523 Reset"... I took the South African Vodacom phone and they don't take because the number of IME is not compatible with their system. I went to repair shops and they can't solve the problem. I tried the instructions on site and forums of blackberry without success. I even downloaded the OS on my PC and tried to solve the problem without success. The seller in Cape Town has not responded to my SOS. I have no one else to turn to. What I have now is a dead piece of fancy equipment that I have spent a fortune on my scholarship and I used for a month only 3 or pleased...! Was there a problem with the storm series that someone is not talking? I bought with enthusiasm the BBerry starting to regret.

  Hello and welcome to the community!

  For reference, see this KB:

  KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

  You seem to have done the efforts recommended, but your post, I can determine just what happened when you were looking for support from your service provider. However, I can't say any of this:

  jayimbo wrote:

  I even downloaded the OS on my PC and tried to solve the problem without success.

  You see, "without success" says virtually nothing. The download was successful? Failed installation on your PC? How did the installation of your BB? "Without success" only let me guess... which is not a good use of your time. Please detail exactly what you done with that part of your appeal tent, as well as the results of each step of the process that you followed. Details. Completeness. You must be very complete as it has several possible paths, you could follow... I not only need to know which way you used, but the results of each step you take along this path.

  Thank you.

• Message icon new blackBerry Smartphones don't disappear

  Hey everybody!

  I got two Blackberry, but I am new to the community.  I swapped my Pearl for the Curve 8330 a couple of days.  The new message icon is displayed permanently.  It started with three, then four, and now six.  I have read several forums and tried to pull my battery several times.  I even deleted my email account and set up again.  I went through all my files to see if there's a message hidden somewhere.  I can't find something.  Does anyone else have this problem?  Apart from doing a factory restore and/or call Verizon does anyone have suggestions on how I can reset the counter?  Moreover, my career is Verizon!

  Thank you in advance for your help!

  I took my phone to Verizon today and felt really stupid when the man made the icon disappears.  On older versions of the Blackberry phones, like the Pearl I had, if you had a missed call and click on the button send, he allowed the missed call.  Since it's updated software, you must actually click on the missed call to erase it.  Since then, I changed the settings of call logging not appears in my messages.  So I hope it helps someone else who was having the same problem as me!