BlackBerry Smartphones gray out?

I have a Blackberry Pearl 8130.  I love her, for the most part.  I'm here to learn more about this however.

I had this strange problem lately.  Rather than show me the "bars", it has the words (in gray) OFF in the upper right corner.  I took it to the Verizon store and they simply ripped off the back and pulled out the battery.  I tried twice now and nothing.

My Bill is paid and my husband's phone works perfectly, (we are on the same plane).

Someone has an idea?

Thank you

Juli

Look for the icon of radio antenna (mine is downstairs) called "manage connections" and click on it.  The top menu item can say 'turn all connections off' or 'enable all connections '.  I recommend all off, THEN turn them.  It seems that your radio was turned off inadvertently.  Hope that's all.

Tags: BlackBerry Smartphones

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