BlackBerry Smartphones has my "BOLD" just go into hibernation?
Good evening everyone
A strange thing happened while I was out and about yesterday. I rarely use my case, but yesterday when I decided to use it and took my phone out of the Holster to looked as if it was turned off? I tried to turn it back on and it wouldn't turn on? Maybe was my phone in hibernation mode? Only after a battery pull I have it back to normal again? Is it possible to get a phone from hibernation? My phone has never done this before! I was almost ready to do CPR on this thing
Looks like the unit may have just got locked up, similair to when a computer crashes and you have it reboot. The BlackBerry has a standby mode, but she turned on/off via the sleep button / Mute on the upper left corner of the device. Mine is it once from time to time a d a battery pull back to working condition.
Tags: BlackBerry Smartphones
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can someone help me solve the problem above his on optus and has just the stock of claims on this subject.
Would appreciate any assistance.
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Hello and welcome to the community!
I recommend that you try to start safe mode:
- KB17877 How to start a smartphone BlackBerry in Mode safe
It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.
If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.
But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.
You may also use these tips:
- KB10144 How to force detect the BlackBerry smartphone using the Application Loader
- KB27956 How to recover a BlackBerry smartphone from any State
- http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry
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My screen blackBerry Smartphones has been frozen all day? Help, please!
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directly after the installation, a grey box with a blue loading circle sign and the word loading it appeared. I thought he'd go after a while, but long story short, he didn't.
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I can enter my PIN and password, but as soon as the shoes at the same time the touch screen home screen and keyboard do not work. I can also press the menu button to switch between windows, but when these windows open again I can't do anything.
Thanks for your help
Hello and welcome to the community!
Given your procurement method, I recommend that to start here:
- KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone
Ensure that all measures are properly carried out in order to completely divorce the BB from accounts of friends and thus to be able to create entirely what you need for you alone.
Regarding your question as stated, I recommend that you try to start safe mode:
- KB17877 How to start a smartphone BlackBerry in Mode safe
It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.
If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.
But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.
You may also use these tips:
- KB10144 How to force detect the BlackBerry smartphone using the Application Loader
- KB27956 How to recover a BlackBerry smartphone from any State
- http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry
Good luck and let us know!
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After downloading the theme, he asked if I wanted to apply, this small clock for the load came out. The phone took the time to apply so I went to remove the other themes to free memory to make it faster. After you remove the other theme, it got stuck on authentication for a long time, so I took out the battery. When you restart the bb the new theme has been applied, and now the phone is stuck on the main screen. Help, please!
Hello and welcome to the community!
Try to start safe mode in order to remove the offending theme:
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It is not a centre for Blackberry here in the Philippines and the closest is Hong Kong or Singapore. The telecom brand I got the phone to advised me to try to reset my phone back to the factory settings, while perhaps this glitch could clarify. I asked them if it was something that could be solved by putting up-to-date or is the result of accidentally change some options of the phone. In the end they told me back toward the top of my phone, it brings them so they could restore it to factory settings, bad comes to worse that he is still not back to normal, since it is still under warranty, they'll gladly give me a new.
ANY OTHER SUGGESTIONS? It has something to do with the update? lack of storage space? accidentally change browser options/settings?
Here are the links of what it looks like. I took the liberty of the screen it munching that guys can understand what im trying to say
A site of tumblr-> http://i54.tinypic.com/nbxfz6.jpg
Looking for something on yahoo-> http://i52.tinypic.com/2r5b5a9.jpg
On the homepage of twitter-> http://i56.tinypic.com/dca0k8.jpg
Andy advice or assistance would be appreciated! Thank you!!!
Hi and welcome to the forums!
Try a traction battery (hard reset) as a first step.
Thank you
Bifocals
No data will be lost when you do the following: remove the battery while the device is activated.
Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.KB02141 How to reset a BlackBerry smartphone
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Hello
The line you mentioned "this id already exits" appears on the screen when we try to create the new code. Better to try to connect with your ID and password rather than create a new one.
Thank you for your Post...!
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I'm tired of these bugs... I would really like to have a phone that can receive emails, otherwise it will become a big paperweight
Hello and welcome to the community!
I know you said you tried some things, but I don't know if you've done these steps exactly. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):
(1) registry HRT
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- Please wait a 'registration' message reach your Messages application
(2) remove and return Service directories
- KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
- If you do not have access CMIME, continue deleting
- KB02830 Send the directories for the BlackBerry Internet Service
- Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.
(3) restart to take batt
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I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.
Good luck!
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Ouch... the pain of buying used. Here is a KB with some information for you:
KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone
Unfortunately, in your case, is that part of it... you need to remove the it policy which is latent on the device. Here are some procedures that may (or may not) work:
http://supportforums.BlackBerry.com/Rim/Board/message?message.UID=269661#U269661
http://www.BlackBerryFAQ.com/index.php/How_do_I_remove_the_IT_Policy_on_my_BlackBerry%3F
In all cases - wait that your BB will liquidate as fees and clean. This means that if you ever put anything on it, it will be lost.
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Nice day
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Would you try to reboot your PC and try again?
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I was with AT & T tent technical support to solve this problem last night. It became impossible for the BIS-B to send all the data on my device. I have already completely wiped out my "BOLD" with a reset, re-entered the unit, tried to return the service directories and had even AT & T erase and rebuild my BIS account.
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Always mobile network diagnostics fail the test of PIN - PIN
Mobile Internet browsing works, but any application that uses BIS-B to transfer data never gets it. My twitter app gives me a "network error", my weather app says 'update error' and google maps is constantly trying to load maps without success.
This happened all of a sudden yesterday. It seems that the BIS has just completely shunned my device. I plan to go into a store warranty AT & T later today to share devices and rebuild my account and data with a new PIN.
OK, the AT & T rep "I removed from the blackberry network" and I reconnected. This seems to have solved the problem. I get sent again, I received the service books I sent earlier and diagnosis shows a 'yes' next to PIN - PIN.
Looks like I'm back in business. Thanks for the help!
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When the phone starts up, it always says Sprint and shows my old sprint phone number which is not the same as the number assigned to my new SIM card. Is there a way to remove this information and or wipe clear my BB to his "original non-Sprint State.
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Hello and welcome to the community!
This initial carrier 'splash screen' is hard coded and cannot be changed. When the devices are manufactured, they are made for a specific carrier... and some of these companies have deals where this start screen is included. But it doesn't mean anything... If your device is carrier/MEP unlocked, then the splash screen shows just what the VendorID of the device (which is initially made for carrier). Unlocked is unlocked, regardless of the start screen (but you cannot change the home screen... it is permanent).
In regards to displayed phone number, see:
It might be that Sprint and/or from your current provider or do something on their networks... but you would need to enquire with them. Move a CDMA device to a non-CDMA service can be difficult, with many of the latent unexpected results (like this one). You can also find other useful KBs on point... you need to search for more.
Good luck!
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Hi all
I have a big problem with my "BOLD" (German) 9700 BB.
As I took on my jacket this morning it does not accept the password to unlock the screen.
I thought it was me, so I tried again and again led attempts 3/10, 4/10, 5/10...Normally there are stars, so you won't see the pass, now its clear letters and numbers? More: top-right corner it showes EN then maybe this past German to English settig (I don't have it-on lens)
I am now 9/10, the screen asking me to enter 'blackberry' but I am learning that if it doesn't hurt once more all on the Phanoe will be deleted which would be a nightmare that I don't have a backup...!
an a German forum about someone with the same problem 'translate' pass numbers (1111) in letters (YYYY) as his apparently English keyboard - I did (get low), but it did not work?
Someone at - it p l e a s e!
Thans, Felix
felixxx wrote:
Indeed, I managed to change the language with alt + enter in German, which is good.
Great!
felixxx wrote:
But again, if I want to type something in, clearly shown figurs/numbers, rather than the usual stars that makes me feel theres something wrong...
Yes, it is normal to show you the characters you type, and it normally occurs after 5 wrong password entered.
felixxx wrote:
I just plugged it up tho my pc and after the beginning of the BBdesktop, he showed a popup saying:
"you know that you only have one shot left. After that, all your data will be deleted.
What is strange: in the title of this popup, he says: BB Bold 9700 - PIN 22BEE12C - what is it? do I type?
You has not answered my question earlier if you have alternate characters or numbers in your password?
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BlackBerry smartphones with new "BOLD" - desperate Please HELP restore historical Email with BES
Hi all
This is my first post. I'd appreciate any help that anyone can provide. I use a BB 8800 GSM for 2 years and was just delivered a new BB Bold 9000 GSM. I use it mainly to work with our email of the company, as well as for the address book and shared agendas. My company uses Exchange 2003 and Blackberry Enterprise Server, which I can only guess is 4.0 or 4.1. I am
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Any help or input would be appreciated especially experiences BES administrators. If you need more information or have any questions please fire away.
Thanks in advance!
You connect the BlackBerry to your work PC when you have used the device switch Wizard? If so you are invited to implement using PIN code (in bold) of the new device, and then generate a new encryption key? If yes then which should have completed the activation process to activate the "BOLD".
If this does not happen your IT Department can issue you a new password to activate. After they do that you just have to go into Options | Advanced options | Enterprise activation and enter your corporate email address and the password, they give you, click your menu button, then choose activate. This will activate the "BOLD" to receive your business data.
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