BlackBerry Smartphones has not received SMS after upgrade to OS6

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• BlackBerry Smartphones do not receive emails after re - install

  I did a "full backup" on Wednesday night.

  Thursday I went to the center of the ATT device and they gave me a new phone because my trackball does not work (the problem was with my memory card, which the store should not have sent me to the center of the device, but that is another problem).

  So, I restored the backup.

  Now, I'm not getting emails on my phone.

  In addition, I did not know that applications would not be saved. Is it possible to backup applications? I spent hours reinstalling applications. I didn't even have a list, so I don't know what is missing.

  Well, the BB acknowledged that it was another phone. I went into Setup BlackBerry / personal email set in place and he asked if I wanted to recognize a different axis. When I answered in the affirmative, he guided me through my password for my email accounts. He sends confirmation emails, and all have been received (one for each of three email accounts I used).

  I'm always reinstall applications, but at least I'm getting emails now.

• Phone of blackBerry Smartphones does not work properly after upgrading Poynt

  Hello.

  Yesterday, I upgraded my poynt app, which seems to have causes all types of problems with my phone.

  (1) my email account icons have all disappeared, although it recognizes new messages, I can't access it.

  (2) the device does not allow me to access my texts all the time as well, and I get errors such as:

  Eception exception: application_net_rim_bb_message_app (231) does not.  I had the same message with several different numbers.

  I also have java.null messages, even if it is rare and I don't remember the exact error.

  (3) desktop manager cannot access the device, it does not allow me to backup my data.

  (4) I tried to reload the os, and applications but it fails because it cannot back up data...

  I'm lost and can't seem to find help on the net for this, and at this point, I want to just wipe the slate and start over from scratch.  Maybe completely reload the software or something.  I have most of my contact information on my sim card from my previous phone, data loss would be minimal...

  can someone help me please understand what to do.

  Info on the device

  Your carrier: att

  Model information and the version of the OS (go to settings, then Options, then):

  8900 v4.6.1.231 platform 4.2.0.108

  Apps and free space

  hard battery pull did not.

  Installed apps and their version if possible.  I have several apps installed:

  Poynt, bloomberg, score, xenozu, facebook, bablphone, CBS Spanish football, dictionary.com, anchor.  all are the latest versions, except for some reason any phone does not recognize that I have the latest version of home.

  but the last poynt update caused this, and I have already deleted poynt.

  Thanks in advance for your help.

  Thanks for your help.  So a question I had was that my camera was unable to save all the data, and therefore loader did not work properly.  I read somewhere that you can stop the car to the top, did this and reloaded the new os.  I think that things are finally working

  Thanks again for your help.

• BlackBerry 8300 Smartphones do not receive SMS messages

  Well, my Blackberry has been upward since Sunday, do not receive SMS not, deletion of my Inbox all, very slow execution times and loading is painful.

  I thought it might have been a problem of memory, so I removed my pictures and deleted all my emails that are not needed, but yet I don't receive SMS messages.

  Anyone got any ideas here? I really don't want to send my phone off for repair, so if there is a simple solution, I would be grateful. I have far too many people form calls, thinking that I am ignorant, I do not answer to their messages.

  Thanks in advance,

  Sean

  IM back with a solution to my problem. I did switch the phone off, remove the battery, leave it for a few minutes and then back up the phone. I then asked someone text me and it came, not had a problem now all night.

  Hope that helps everyone.

  Sean

• My 9500 storm blackBerry smartphones can not receive files via bluetooth, but I can't send

  Please help someone, my blackberry storm can not receive files via bluetooth, but I can send, what could be the problem?

  Have you tried and went to accept via Bluetooth? Some of the older software on the BBS, you need to go to the media file and say accept via Bluetooth. Consider the two features are already paired.

• BlackBerry smartphone Email not receive or reconcile, cannot acesss email account either management program!

  Hi everyone, I really need help with this, its driving me crazy! I have a blackberry bold 9930 sprint, 7.1 Bundle 1737 (v7.1.0.580 platform 5.10.429), free space is listed at 154523817 bytes.

  I have my email through godaddy, which is secureserver.net. This is Courier IMAP. From Friday or Saturday, my emails do not grow automatically. Sometimes it should be hours and hours before all my emails will pour out at once. Battery pull worked, but now the battery pull does nothing.

  I tried to send service books today, but now I can't even access the e-mail account management option to send service directories. When I enter the application, it says 'check updates' but never recovers. I left about 10 minutes today and will continue to say: "check updates".

  Anyone else having any questions or know what in the world happens suddenly? Any help is greatly appreciated!

  Hello and welcome to the community!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  song510 wrote:

  I tried to send service books today, but now I can't even access the e-mail account management option to send service directories. When I enter the application, it says 'check updates' but never recovers. I left about 10 minutes today and will continue to say: "check updates".

  What's the accurate and complete error message? Because I can't find anything to use these 3 words of jost... Maybe it's that the configuration of email application has a problem... this KB might help:

  • KB26055 Unable to access the configuration of e-mail on a BlackBerry smartphone Application after a forced update

  Good luck!

• BlackBerry smartphones can not receive emails!

  My blackberry has stopped receiving my emails to gmail.  My carrier is T-Mobile.  I did this thing Service books to return several times, but don't know what it is? I send Service books but so what? I'm not clear on the process of the SB.

  I have also made many battery grips, no luck.

  I turned off my connections, turns them off the phone completely for a few hours and then, still nothing.

  Can anyone help?

  Thank you!

  Finally a solution that worked! T-Mobile and the customer service unfortunately were not able to help, but research in Motion (RIM) my phone manufacturer has solved the problem of e-mail! Apparently, the old version of facebook causes conflicts with the receipt of emails.  You need to go into your Options, Options, advanced, then Applications, then click on Facebook.  Click the menu button, then select modules then scroll down your list until you see "net_rim_bb_facebook".  Beside that, you can see the version number.  You must have version 1.2.0.35

  If you have an earlier version, delete Facebook.  When you remove it, you will be asked to reboot your phone.  When you restart, the facebook icon will be the "desktop" of your phone.  Click on it, and it will take you to the site, so you can download the new version.

• BlackBerry smartphones can not receive my emails...

  I had my phone smart blackberry 8330 configured to receive my emails when I got it. It worked very well, reception of e-mail and everything, then suddenly today I have received a few saying e-mail that I needed to update my password and I get emails before. I went to internet services and put to update the password that it has been a success. When I went to save my account information, he said something along the lines of my email account information is not valid and I still don't receive emails. If someone could help me understand what would be so awesome.

  Nevermind, apparently just remove the one that would not be validated and just re-add the same email address are now allowing it to work.

• BlackBerry smartphones does not receive messages

  My torch has stopped receiving texts.

  It has been more than two months now, and I don't know what I can do for her.

  I'm sure there is a setting somewhere on the laptop itself that has disabled it because several times [it's an ongoing thing] I turn it on and the screen displays a page of preferences of some sort and I am sure that I made a change on some sort of page by accident without realizing it and I do not know is that he cannot receive texts Since I often accidentally found on some unknown page that was opened for some reason any when I turn on the mobile and often wondering Hey is I turn on or turn off a setting here? and then because I left the page I don't know where it is to go back there and check.

  thing is I can't find any kind of configuration anywhere, but it must be the only answer given that the mobile should not simply stop receiving texts for some reason any...

  someone knows where this kind of adjustment can be?

  Thank you very much

  Hello

  Only "setting" I can think of is in the firewall. I don't know the exact key sequence on your level of model/OS specific BB (who, btw, or of which you have specified...), but it is normally within the 'Options' and in the Security section. In the settings of the firewall, there is the possibility to completely block SMS messages or only allow those coming from contacts that you have in your address book.

  Good luck!

• BlackBerry smartphones can not receive text messages

  My blackberry pearl deletes my messages text before they are read. Can anyone help?

  Hi and welcome to the forums,

  You have 64 MB of memory total on your device. You sent that you have 0bytes free.

  15 MB of free space would be regarded as a minimum.

  Most people close the applications by pressing escape or the red button. This does not close the applications.

  Each application has an option close. For example, if you are in the calendar, press the menu key (spotted) and scroll down to the bottom close is listed.

  One when you're done using the browser, press menu and options, select cache operations,

  Delete all categories and press ESC it will clean the browser cache.

  Select the memory clean option on the BB. Go to options, security, memory, cleaning, activate it.

  The BB will now clean up the memory when idle for 5 minutes.

  Links attached to manage memory efficiently.

  Thank you

  Bifocals

  How to qualify for low-memory situations on the BlackBerry smartphone

  How to maximize space and power battery life on the BlackBerry smartphone

  Lack of memory according to the free file on the status display field

  http://www.Blackberrycool.com/2008/07/BlackBerry-Tips-BlackBerry-memory-management-video/

• BlackBerry smartphones can not receive text! (AT & T) Torch9800

  I've had the BlackBerry Torch 9800 (with the last update) for awhile now and I stopped recently received the text. I have an unlimited texting plan, but still can not receive texts from anyone! NEED HELP or ADVICE on WHAT to DO!

  Thanks for the advice, but I just solved the problem. I checked my firewall settings and messages has been set to blocked. I unlocked it and running my phone and now I get new text!

• BlackBerry smartphones can not receive emails on "BOLD"

  I have updated my OS to a newer version (6.0) and I can not receive email on my phone.  He tries to connect but the message comes back that it is impossible to connect to the server.  I backed up my phone today, can I return to a previous back upward, and then restore on that?  It's back up to 2 years, how that affects my phone, it's to say, contacts, etc.

  I solved the problem... I just took my battery and released.  Phone has started to receive emails from all my email addresses.

• BlackBerry smartphones can not receive emails and browsing!

  Juice I activated my blackberry services, a few days before, I can e-mail sent through my bb, but I can't receive mails through my bb... I n don't know wat happnd! as as I do hav navigation but I cannot see the maps or vision satellite of the Earth in the navigation of bb application, its just like a blankpage!

  Hello!!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should talk to your provider of mobile services for formal support.

  Good luck!

• BlackBerry® Smartphones do not receive email on my Blackberry pearl 8100

  Hello.

  I do not receive email on my BlackBerry smart phone. my blackberry is related to one of my gmail account. I can send emails from this device. I received no e-mail confirmation to add my gmail and create my blackberry email account. I am very new BlackBerry. Please guide me how to solve this problem...

  Thanks in advance.

  ~ Hervé

  If you have set up the account on your BB, try a simple reboot:

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

• BlackBerry smartphones suddenly not receiving emails

  Hello

  I got my Blackberry Curve 8330 during about 6 weeks.  All of a sudden today, I do not receive my emails.  I've checked everything I can think of--even got the curve of my husband and looked at options on each and they are put in the same place, but he continues to receive emails.  Our email provider is the same.  Thank you

  RedWolf

  Here is the solution: apparently accounts of e-mail files have been corrupted.  We deleted my email account and deleted the service for this account books.  then we have restored the e-mail account.  Problem solved