BlackBerry Smartphones [HELP] BBM, BBM group Avatar and problem of online backup

Similar Questions

• BlackBerry smartphones HELP! put the device and software to factory settings

  Hi all

  I need assistance with my camera, I'm currently using now 8900 Curve and my cousin about to buy it, but I want to back to factory settings. I exactly want to remove my "[email protected]" of my camera or any record in the software and the device. Just make it back to factory settings with no information that I put in my topic. How can I do?

  Thank you

  Andra

  Hi and welcome to the Forums!

  A few things you need to do:

  KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  You need to talk to your operator so that not only the account of the BIS are removed, but also that they remove completely the existence of the @bb e-mail account.

  Best!

• BlackBerry smartphones HELP! installed mara tick and documents go deleted "leaves."

  I installed mara tick and somehow it deleted Documents to go, but only the excel part!  I really needed that's half the reason I bought the BB.  How can I put leaves for backwards.  Plase help!

  In fact, you don't have to remove the prior DocumentsToGo application; just open WordToGo, register again the application and upgrade to the latest version, which will get your SheetsToGo installed back.

  THEN, the next time you are ready to use the application loader in the DM again (to add an application or the OS upgrade), FIRST, search your PC for the DocumentsToGo.alx file and delete it, all instances of this file.

  Engage with the application loader.

• BlackBerry Smartphones MS Vista Service Pack 2 and problem of Communication of Mgr BB Desktop

  I've recently updated MS VISTA Service Pack 2.  Now BB Desktop Manager does not sync with my BB 8320.  Were there problems with this.  Is there a resolution?  If yes what is it?  Thank you!

  OK - there are 8 possible causes/solutions in the Ko I quoted above... have you checked all?

• BlackBerry smartphones duplicate bbm pin code

  Hello, my name is Simi. I've recently updated by blackberry 9360 bt I have a problem since 3 days now. There is someone who has the same PIN bbm like me and every time that this person is change my profile picture and the name of the profile. Please help me fix this a.s.a.p..

  Thank you
  Simi

  In fact, I suspect that you use the same BB ID and not the same PIN. When the same BB ID is used on multiple devices, results exactly as you describe can happen.

  If you know the other person, you can chat with them and decide which of you will go through the painful process needed to remedy this situation:

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  Who's going to do will have to do a complete device WIPE. To prepare, backups are necessary... See the link in my signature on this post to know... you'll need it all. You may also need a list of all your BBM contacts... If you're on BBM7, there is no way to condone those to restore after you are done as they are attached to your BBID, not your BB. If you are on pre-BBM7, then you can save and restore them. Otherwise, it will be a process of re-entry manual.

  Good luck!

• BlackBerry Smartphones my BBM is gone

  Hi, I upgraded my software and after restarting the phone, I noticed that my BBM v.7.0.1.23 is missing.  Is it still shows that is is installed in my blackberry world but I cannot locate it anywhere on the phone.  It drives me crazy. Need help to solve this

  Hello Olivier

  Welcome to the Forums of the BlackBerry Support

  Try this KB:

  KB23968 BlackBerry Messenger icon disappears from the home screen of the BlackBerry smartphone

   

  Or you can try to reinstall BBM, do that first remove all existing versions of BBM options > device > application > locate and delete BlackBerry Messenger from this list. When reboot its perform another traction battery by removing the battery while your unit is powered.

  Finally, after rebooting your BlackBerry browser go to www.blackberry.com/bbm and download the latest version available for your device.

  Try it and see if that helps.

• BlackBerry Z10 Z10 BBM group does not

  I hope this gets corrected when 10.1 comes out there, but in the meantime...

  There are two other members of the family with blackberries, so we thought that we would introduce a family bbm group to communicate more easily. Except, I can't join the group we did. We tried both get my phone to join an existing group (which seems never to receive the invitation for) and the creation of a new group (where the phone tells me that I have reached my maximum of bbm groups... but I have no groups, at all)

  BBM seems to be buggy in general for me, ranging from being extremely slow access directly from the app (no), alert and an update when it is has that anything listed in the tab "update". It has also extended the screen in the hub when I tried switching landscape (although it is attached in a few seconds).

  Can anyone give me a suggestion on what to do? Please let me know if Miss me crucial information.

  I do not know 10.1 upgrade can fix it. While you wait for it, I solved my problem by joining the beta program of BBM Channel! Which upgrades my BBM client and it works without problems since then.

• BlackBerry Smartphones gone bbm

  Just lost my BBM icon, bbm service and all my contacts and my ISP advised blackberry lost a link 3 weeks ago and try to trace it. In the meantime, I can't use it and that's why I bought the phone in the first place. What now? I'm NOT satisfied of this my pin 26B4FB40

  jcjhattingh wrote:
  my service provider recommended blackberry lost a link 3 weeks ago and try to trace it.

  That's weird... and sorta silly as all would complain.

  Try this... Make sure that your mobile account has indeed the BlackBerry data plan on it with Vodacom.

  • And on your device, you can delete BBM in the applications list (Options > Advanced > Applications, find and delete).
  • Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  • Using your BlackBerry browser, go to www.blackberry.com/messenger and download and install BBM again.

• Email to blackBerry Smartphones / WLM / BBM on WiFi

  Just bought my first BB, Bold 9700 at Wind Mobile.  I would like to know if it is possible to run WLM, BBM and/or e-mail (not BES) access without a data plan and how I can do this.

  Specifications are:

  1. currently with FIDO without a data plan (I asked to block access to data for the moment)

  2. pending for the code of the RIM so I can't unlock the Bold 9700

  3. has bought a 3 G SIM Fido handset which I use my Sony phone for now

  4. in vain tried to activate my IMEI with Blackberry (I guess I must do this and BB Messenger can work with BIS) after asking Fido to register IMEI on their network

  After I unlock BB and insert my 3G FIDO SIM, I'll be able to run WLM, BBM, or access to non - BES emails?

  I tried to register my phone via Blackberry as a Fido service my IMEI & pin, but she would not cross even if I asked FIDO to save my IMEI on their network.  Any ideas?  The phone has not been unlocked yet?   What I'm missing here?

  Thanks in advance.

  Blizzard1234 wrote:

  I guess you mean that I need to subscribe to a package of data through my cell provider, correct?

  No need to assume. It is a fact.

  Blizzard1234 wrote:

  I heard there are ways to do it using WiFi or is that a myth?

  If you have this information, you have heard, use it. Just have patience, have a sacred good handy backup plan when it does not work.

• BlackBerry smartphones HELP! Need help with text and Email folders.

  Hi everyone, I just lost my cherry Blackberry today. I am the proud owner of the Curve 8900 and could not tell how much I love him. My previous T-Mobile G1 has nothing on this phone.

  In any case, here's my problem. I have two icons on my homescreen, the 1st is an envelope and the 2nd is an envelope with a globe in it. On the first envelope, I get my text, sms, mms AND gmail, a 2nd (envelope with globe) I only have my gmail. Is it possible to separate them so this icon of an envelope is only for text messages sms & mms and one strictly for my email only?

  I'm having a really hard time finding it.

  Thanks in advance.

  Raul.

  Hi Raul and welcome on the BlackBerry Forums

  The envelope is the main e-mail folder, and the envelope with globe is the specific folder for each e-mail account.

  To separate the e-mails and SMS follow this

  Go to the folder of main messages, press menu (the BlackBerry key logo), options, General options, SMS and Email Inboxes change to separate.

  Thank you.

• Oh the blackBerry Smartphone help me, I had a lot of problems with my brand new BB bold 9870

  Hi all

  I thought about putting in place BB is so simple, just as it should. I read step by step how to install etc email account, but to set up my e-mail account does not work, my BBM will not work, I can not send or invite message to the other members of BBM surveys, I can't open my social network. If my email set up doesn't work not does not matter but please help me at least my BBM work, can someone send me BBM message, just to try. He thought Blackberry smartphone, that's really smart?

  Hello

  I answer you yet once here. Due to a problem with BIS, you should deal with this problem. Call your network for more information on this.

• BlackBerry smartphones help on my 9650

  Pls help my phone hangs and sometimes its White wallpaper with error info nd will restart my device... I'm tired pls help

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• My new Bb 8330 Says JUM error 513 blackBerry smartphones help me

  Help, please... This is my first bb and im new on this, I don't know what is happening, I tried to download something for my bb 8330 for the Desktop Manager and it asks me the password and I entered the wrong password and now my screen went all white and it says JUM ERROR 513 and under him It says RESET. Only option I have is to click just the reset but then it just keeps going back to the same screen. Help, please! What is going, and what can I do to get my phone back to how it was? Thanks in advance

  forget to mention!

  Check the steps below for OS - upgrade

  Step #1

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3
  

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.

• BlackBerry smartphones help me

  can someone help me my blackberry strom isn't the top flashes a fire and then the red light comes on and it keeps doint this

  I recommend that you try to update the software on the phone.

  http://us.BlackBerry.com/support/installpc.jsp

  If you get stuck, then force detect the BlackBerry smartphone using the Application Loader
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10144

• BlackBerry smartphones HELP! -Application error 606

  I'm relatively new to the whole community of smartphone, and I fear I actually broke my Blackberry!

  I noticed that e softwareupdated was available for my Blackberry, so I chose to download it. The problem is my phone kept freezing in the process, and I was getting a little impatient. Finally, my phone told me that there was not enough memory, so I should delete some applications to make room. So I selected a few to remove, and my phone froze AGAIN. Now, if at all, it has frozen or not, I'm not sure... Maybe I'm too impatient for the life of a smartphone.

  In any case, I decided to take out the battery to reset the phone, I have grown really tired and has to work in the morning, I so wanted to just turn my phone and turn it on again, put my wake up and go to sleep. As I just re - turn the phone on, it starts to load up as it usually does, then a screen appears:

  "Blackberry 5.0.0.496 platform.

  Then it lists a whole bunch of items in the phone, in alphabetical order, the first being "Addressbook."

  Then, in seconds, the screen goes all white and a small message will appear "Error App 606" and it gives me the only option of resetting my phone. I click on reset, and it's a cycle... The phone seems to be loading as it normally would, and then he'll come back to this screen of the Blackberry platform, then the App error 606.

  I ring my network provider in the morning to see if they can help me, but I was wondering if anyone of you here would know about this at all? I feel so stupid for the cause!

  Hi xxjadey_babyxx

  If your device is not detected so you had to force the detection of your device by using the Application Loader. But remember in this process you will lose all data on your device, I hope you have your backup device, follow this Knowledge Base to recover your device:

  KB10144 :How to force detect the BlackBerry smartphone using the Application Loader.

   

  Please try it and let us know of your progress.

   

   

  Prince

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