BlackBerry smartphones HELP! Green bubble with icon and star

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• BlackBerry smartphones HELP! put the device and software to factory settings

  Hi all

  I need assistance with my camera, I'm currently using now 8900 Curve and my cousin about to buy it, but I want to back to factory settings. I exactly want to remove my "[email protected]" of my camera or any record in the software and the device. Just make it back to factory settings with no information that I put in my topic. How can I do?

  Thank you

  Andra

  Hi and welcome to the Forums!

  A few things you need to do:

  KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  You need to talk to your operator so that not only the account of the BIS are removed, but also that they remove completely the existence of the @bb e-mail account.

  Best!

• BlackBerry smartphones help serious necessary with BB 8520 required: (.)

  Hello

  IM new to these forums and a very new user for BlackBerry Smartphones.

  Well, cut to the Chase, today, my best friend give me a BlackBErry 8520 purple Royal as it comes to order the new BlackBerry Storm 2.

  My companion didn't tell me his password of deivce, discovered that I had to wipe my incoming express unit in a wrong password 10 times. After that, insert sim, put in place a free Wi - Fi, bluetooth, date & time etc, and thought id let me girlfriend know my news.

  It turns out that ive been many text to my contacts to sims, although none of them has been sent successfully, this makes google searches and I diverted to here, and how people bought BB on the black list on Ebay, or as much as sending and having the same problem.

  I also have the same problem, but my phone has been used by my friend perfectly for 5 months? Oh and I CAN use the internet and email, and windows live Messenger, I can't use my apps like Tumblr, myspace or facebook.

  I also have 'edge' at the top right of my receipt of phones, and all Blackberry users that if sims saved on the phone, mine is not? What can I do to fix this?

  I have no message configuration setting, and I do not know how to enter manually? If I can use the SIM card internet? Surely its registered and 150% is not on the blacklist...

  Please any help would be really appreciated and all advice will be taken, I will not go back to my Nokia5800 XpressMusic

  Thanks in advance... Thomas

  You must call your operator and ask about the add-on data Plan BlackBerry to your account.

  Simple as that.

• BlackBerry Smartphones [HELP] BBM, BBM group Avatar and problem of online backup

  Info on the device:

  Carrier: 3 three - Indonesia

  Model: Torch 9800 - MOD EDIT: removed from the personal information to comply with the Community guidelines and the terms and Conditions of use.

  Firmware: 9800jAllLang_PBr6.0.0_rel2921_PL6.6.0.241_A6.0.0.666_Telkomsel

  App & free space:

  App World3.1.0.56

  BBM6.0.1.32

  Facebook2.0.0.58

  Forsquare3.5

  YahooMssngr2.5.108

  Memory used: 225.6MBFree memory: 288.1 MB

  Connectivity:

  Signal: define the EDGE (3-5bars)

  BRI packet: comprehensive unlimited Service

  WiFi: Connected to my home router (download up to 1, 3Mbps) BB icon beside the Wifi icon

  Problems:

  1. for some reason, I can't see most of my friends Avatar. They cannot see mine either. It is almost 3 weeks now. Only less of 10 people to contact my BBM.

  2 when I have a chat with my friends, is only activated without bearings D and R. BBM friend shows that those who score very well (we are in the same operator).

  3. the most funny thing, now I can't have a conversation with my auto added as a contact. BB from my friend who can do just fine...

  4. backup of the BBM remotely always showing "Please Try again later." "You're currently being registered with the BBM Service." I can't restore my contacts like this...

  5. I currently have 4 BBM groups. 90% of the time, the BBM application does not show the Group tab. They just disappeared. Even if I still can receive notification that my friend downloads/comments a picture in these groups.

  6. the software of BBM surveys eating so much CPU usage. Near 11hours per day.

  I have to complain twice to my operator, they said I have to wait 3x24hours. But it makes no difference at all.

  Any help will be appreciated...

  Thanks in advance,

  Oksana

  You have exhausted all the options I can think.  You can call RIM at 1-877-255-2377 to see if something can be done.

• BlackBerry smartphones HELP! problems with text messaging? for blackberry bold 9900

  I just got the phone today and I have a problem!

  On text messaging, I try type but it comes up with a long, narrow bar instead of a rectangular shape, and I don't see what I'm typing!

  Then I go back and I CAN see, but it goes back!

  I can't delete texts and I can't see all of the messages with each person.

  AND. My Network DOESN'T work?

  Help, please!

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

• BlackBerry smartphones HELP! installed mara tick and documents go deleted "leaves."

  I installed mara tick and somehow it deleted Documents to go, but only the excel part!  I really needed that's half the reason I bought the BB.  How can I put leaves for backwards.  Plase help!

  In fact, you don't have to remove the prior DocumentsToGo application; just open WordToGo, register again the application and upgrade to the latest version, which will get your SheetsToGo installed back.

  THEN, the next time you are ready to use the application loader in the DM again (to add an application or the OS upgrade), FIRST, search your PC for the DocumentsToGo.alx file and delete it, all instances of this file.

  Engage with the application loader.

• With the help of iPhone 6 s. try to copy the text message with a tap double and get a bubble with icons. How can I copy the message to paste in another?

  Try to copy a text to paste in another. When I double tap, as I always have, all I get is a bubble with icons on it. With the help of OS 10.0.2.

  maryml wrote:

  Try to copy a text to paste in another. When I double tap, as I always have, all I get is a bubble with icons on it. With the help of OS 10.0.2.

  Press and hold on the text and wait for the copy/more pop up.

• BlackBerry smartphones HELP! with an unknown icon!

  During the last day when I pass or receive a phone call and my phone is NOT on the speaker, an icon appears in the upper right of the screen next to the volume level. This icon is a box with a diagonal line from the top of left right at the botto. below the line is blue and above, it is black. This icon disappears when my phone is on speaker. Anyone know what it is?

  When a call is in progress on the BlackBerry smartphone, an additional icon appears next to the volume indicator.

  

  The extra icon is an indicator for the feature enhance call Audio available with BlackBerry Device software 4.3 and later versions. Functionality enhance call Audio is designed to allow smartphone users BlackBerry adjust the sound quality over the earpiece of the BlackBerry smartphone.

• BlackBerry smartphones HELP! Need help with text and Email folders.

  Hi everyone, I just lost my cherry Blackberry today. I am the proud owner of the Curve 8900 and could not tell how much I love him. My previous T-Mobile G1 has nothing on this phone.

  In any case, here's my problem. I have two icons on my homescreen, the 1st is an envelope and the 2nd is an envelope with a globe in it. On the first envelope, I get my text, sms, mms AND gmail, a 2nd (envelope with globe) I only have my gmail. Is it possible to separate them so this icon of an envelope is only for text messages sms & mms and one strictly for my email only?

  I'm having a really hard time finding it.

  Thanks in advance.

  Raul.

  Hi Raul and welcome on the BlackBerry Forums

  The envelope is the main e-mail folder, and the envelope with globe is the specific folder for each e-mail account.

  To separate the e-mails and SMS follow this

  Go to the folder of main messages, press menu (the BlackBerry key logo), options, General options, SMS and Email Inboxes change to separate.

  Thank you.

• BlackBerry Smartphones Help! All sorts of problems with my BlackBerry

  Hello world

  I need help... or a lot of it really!  I got my Sprint 8830 for a year and a half to two years.  Recently I had all sorts of questions.  My call/text journal disappear which I assume is related to memory... but I deleted a lot of things to free up memory on my phone.  I don't get texts also.  People constantly tell me they sent me tons of texts and I never get any of them!  I tried to send one to my phone from another phone and it does not cross the first 4 times, but the only time where he did, my phone is beeping and I went to read the message he just disappeared!  In addition, my phone is not ringing and goes directly into voicemail... only advising me of a new message - not a missed call.  I was in my house when these things happened so I know that this is not a problem of service area.

  I took my phone in Sprint 3 days ago, they said they have installed a bunch of updates, but I still have problems.  Help!  Is it just time for a new phone?

  Thanks for any help you can offer!

  The normal memory minimum limit is 15 MB, you have 6 MB.

  You have a lot of third-party applications on your time BB, icall, bbalerts etc?

  I don't know your level of experience, so if you know I'm sorry but if please read and let me

  not know if this is the case.

  Most people close the applications by pressing escape or the red button. This does not close the applications.

  Each application has an option CLOSE. For example, if you are in the calendar, press the menu key (spotted) and scroll down to the bottom CLOSE is listed. Go through each application and then press close. Go to the menu press browser and options select cache operations clear all categories and reached escape it will say cleaning memory. If your device has:

  Go to options - security - garbage collection - enable. The BB will now clean up the memory when idle for 5 minutes.

  you will have an icon on the screen to clean the memory of you make sure you press it. Make sure that you use the button CLOSE whenever you're done with an application.

  To meet immediate needs, read and follow the steps described in the ARTICLE of JSANDERS:

  http://www.BlackBerryForums.com/General-BlackBerry-discussion/116396-managing-your-BB-memory-lost-CA...

  Once you have stabilized your phone, use the guide memory JOHN CLARKS optimizer:

  http://www.BlackBerryForums.com/General-BlackBerry-discussion/112029-losing-call-logs-SMS-emails-opt...

  If you apply these two guides and follow the steps, your Blackberry will run a lot more flexible and reliable

  Thank you

  Don't forget to adjust your thread.

  Put the check mark in the green box containing your answer! Thank you

• Calendar and contacts from blackBerry Smartphones don't synchronize with outlook 2013 (win8) - in collaboration with IPhone and Ipad air 5s

  Hi all

  I just moved to a new PC (ex: Sony Vaio with win 7 pro, outlook 10 pro > new: duo of vaio from sony with win 8, Outlook 13 home office 365). I used to sync outlook contacts and calendars with blackberry and iphone and ipad on my old laptop using the BlackBerry Desktop Manager.

  Now with my new PC, iphone and ipad are always works well and they synchronize with outlook: new entries on the outlook calendar and new contacts are added to my laptop and vice versa, but when I connect my Blackberry "BOLD" I n get the updates.

  I confirm that I use the latest version of the desktop manager 7.0.

  My organizing Office Manager is configured to sync both calendar and contacts

  Any idea please?

  Thanks in advance for your help

  MC

  Hello and welcome to the community!

  Unfortunately, you went beyond the platforms supported, see:

  • http://us.BlackBerry.com/software/desktop/desktop-PC/system-requirements.html

  Outlook 2013 is not supported at this time.

  I'm sorry.

• Oh the blackBerry Smartphone help me, I had a lot of problems with my brand new BB bold 9870

  Hi all

  I thought about putting in place BB is so simple, just as it should. I read step by step how to install etc email account, but to set up my e-mail account does not work, my BBM will not work, I can not send or invite message to the other members of BBM surveys, I can't open my social network. If my email set up doesn't work not does not matter but please help me at least my BBM work, can someone send me BBM message, just to try. He thought Blackberry smartphone, that's really smart?

  Hello

  I answer you yet once here. Due to a problem with BIS, you should deal with this problem. Call your network for more information on this.

• BlackBerry smartphones HELP! Ball control and keys doesn't work does not correctly!

  I have the curve 8330 and when I put in my unlock code and press the trackball, it acts as if im entering additional keys. When I finally get into the phone and try to press on the trackball, in its action, as if I am pressing the asterisk key. It does not correctly read the keys and is to register them as another key! Help pleaaase!

  This looks like what I've seen several times on a device with moisture damage.

  Even sitting on a countertop bath during a hot steamy shower or bath can cause problems with keyboard and trackball up to this JUST-withered.

  Really, it is more common than you think.

  1 the battery immediately! Do not turn on your BlackBerry device.

  2. allow the device to dry in a warm, dry place for 3 to 5 days * (see below)

  3. DO NOT "check it every day" by placing the battery in. Leave what would to dry completely. It takes time. Replacing the battery to check it can damage only (humidity + power = disaster).

  3. If the unit is hot after the drying period, let it cool to room temperature before placing the battery in the.

  * Suggestions on your BlackBerry in a warm dry place (open, with battery):

  • Place the BB in a container of dry uncooked rice, and then you can also place it in one of the locations mentioned below.
  • On top of all heat dry emitting electronic components: TV or CRT, LCD, TV cable box / Satellite or plasma monitor
  • On the dashboard of your car on a day sunny

• BlackBerry smartphones to synchronize wirelessly with your Google Gmail, Contacts and calendar?

  I just read the Blackberry email on how I can have now the two-way sync between my Gmail account on my BB and BIS to sync Gmail, calendar and Contacts.

  Just a few questions:

  (1) when I followed the installation instructions, there only a box sync Contacts.  Does this mean that Mail and calendar is synchronized to the auto?  The post office has always been instant (it arrives in my Gmail and then shortly after coming on my BB).  I'll assume that the calendar will work the same?  For clarification, I don't use Gmail plugin... I have my setting address gmail.com by BIS.

  The messages I read or delete (by selecting the box mailbox & completed) on my BB appear to be above and the same job on my Gmail inbox.  That's great!

  (2) my wife and I use our annexes to deal with each and other Google calendars, events on his calendar will appear on my BB?  Or only in Google?  With Google Sync, I could see events she has added to her calendar on my BB and Google Calendar.  I want to keep this feature.

  I had Google Sync installed, but uninstalled today because I thought it would not interfere with the new BIS synchronization.  I've added an event to my calendar of BB, but it has yet to appear on my Google Calendar.  I also added an event to my Google Calendar and it hasn't appeared on my BB calendar.

  (3) my Contact sync that has happened and now I have 3 entries for the same contact on my BB.

  I can't find any other information about these new features... has anyone else tried?

  Kent, a two way sync gmail to remove/read messages and contacts has been activated for several months, since the BIS 3.1 activation, I think that in June or more.

  Sync gmail calendar comes with BIS 3.2, which is not available in the USA or in North America yet, but will be in a few weeks. BIS 3.2 hit Europe last night (early this AM).

  I'm not surprised the bound announced does not have implementation, RIM never puts dates and details on these things.

• BlackBerry smartphones HELP! Forgotten password and secret question answer!

  I forgot my password and secret answer to my account ID Blackberry. On my phone, he said that, if you forgot your password and your secret answer to your blackberry ID I have to go online and reset my password and secret my answer, but put it back online, there only one option is to reset your password and by doing this I need to write in my secret answer to my question that I forgot. All solutions?

  To reset a forgotten password, you need your secret answer. Period. If you forgot the secret answer, you will not reset the password to your BlackBerry ID. You will need to create a BlackBerry ID and try again. There is no way around that, it's a part of the security of a BlackBerry phone.

  Sorry I can't be more positive. See you soon.