BlackBerry Smartphones Help! My BlackBerry went crazy :(

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• Touchpad went crazy on Satellite L

  I was wondering if there was any someone could give me advice.

  My touchpad went crazy, the cursor jumps on in all directions and click on things that I have not clicked on and is sometimes unresponsive. Is there a driver or an update I can download to fix this.

  My laptop is a bit more than 2 years. Thank you

  > Is there a driver or an update I can download to fix this. My laptop is a bit more than 2 years. Thank you

  You should check to Touchpad driver here;

  http://EU.computers.Toshiba-Europe.com/innovation/download_drivers_bios.jsp

• why I can't download and save the files to my laptop... it disappears in the air... I have windows vista and ie8... Please help I'm going crazy... this laptop is my tool work... thank you. __

  why I can't download and save the files to my laptop... it disappears in the air... I have windows vista and ie8... Please help I'm going crazy... this laptop is my work tool... Thank you.

  Hello locness2411,

  Have you checked your download folder? Also you can put where you want to save a file to the desktop as, for example. Take a look at these links: http://www.tweaklibrary.com/Software_Applications/Internet-Explorer/27/Set-default-download-path-of-Internet-Explorer/10153/ or http://www.windowsreference.com/internet-explorer/how-to-change-the-default-download-directory-for-internet-explorer/ that can help you in what you want to change. Hope this helps you. Let us know anyway. Make it a great day!

  "And in the end the love you take, is equal to The Love You Make" (The Beatles last song from their latest album, Abbey Road.)

• Help! I went during an email to 'junk' and something accidentally and now all my incoming emails went to "undesirable." How can I fix?

  Help!  I went during an email to 'junk' and something accidentally and now all my incoming emails went to "undesirable."  How can I fix?

  OK, each email client has slightly different options.

  In Outlook, the Actions-> Junk Email-> junk e-mail Options, list of blocked senders. Search for wildcards (*) as these can produce strange results.

  Or in the same dialogue, but the 1st Options tab there are 4 radio buttons. If the bottom one is selected only emails from those in your senders list will go to the normal Inbox, so if you have anyone in this list, then, all emails are junk.

• BlackBerry Smartphones Big problem - my phone went crazy: s

  Hello!

  First of all, sorry for my English, I'm french...

  I don't know what happened but my phone going crazy: I have no icon in my apps more: s

  I just remove my sim card only for a few minutes and when I restart my phone, it took a lot of time and nothing of what was my phone is on my phone now...: all my msn e-mail blackberry icon, icon, icon facebook etc are no longer visible even when I chose to show everything! It was in the application menu, but I can't access.

  And when I reset or re install the application. They disappeared from another time after I reboot my phone: s

  Also, I can dial a number... When I do, my phone send me the menu and not the dial...

  I don't know if you really understand me but she Yes, please help me: s

  I have a BB 8900 with OS 4.6.1.133

  Thanks a lot everyone!

  Can someone help me please?

  Thank you.

  alex13 wrote:

  all my blackberry messaging msn icon, icon, icon facebook etc. is are more visible even when I choose Show all! It was in the application menu, but I can't access

  You are missing your service books on the device for the applications mentioned.

  Click on the link I gave you to SFR.

  Sign in to your account.

  Click HELP.

  Click Send service books.

• BlackBerry smartphones HELP! My BB 8700 g went haywire!

  I downloaded a theme out of the browser and now my bb turns on, shows the busy signal, signal turn around twice and him goes off again. I tried to take the battery and do a hard reset, but it does not work. Help! PLEASE, I BEG YOU! Is there a reset button?

  Hi joa2500

  A load of application should fix you up. To do this, you'll need a PC, windows the BlackBerry Desktop Software and software of the device from your carrier (AT & T, Verizon, T-Mobile you can try other Google or ask your operator).

  You follow these steps to perform a load of the application (not to plug the BlackBerry again):

  • Go to control panel, system, hardware, Manager tab of devices
  • Expand USB bus controllers
  • For each hub USB root see you - double click on it, click the power management tab, and clear the check mark in the "allow the computer to turn off this device to save power".
  • Close the Device Manager & Panel
  • Install the BlackBerry Desktop Software
  • Install the software for the device
  • Run the desktop software and plug the BlackBerry
  • Go into the Application Loader
  • Follow the wizard to the end, don't forget to look on the device application selection screen like it is the right time to remove applications that you do not use.
  • When you arrive at the end of the wizard, click Advanced, and make sure that erase all applications is checked (if it is dimmed, it's ok)
  • Choose if you want to backup your device before the application load (sometimes there is no choice here, the data is lost)
  • Click Finish to start the application loader and wait until it finishes.

  More information available here.

  See you soon!

• BlackBerry smartphones help all my ringtones went curve 9330

  I don't know whats going on, but all my ringtones disappeared!

  Please help someone... is it possible to get a virus on a blackberry?

  No worries, see my earlier post on how to format the card on the device.

  You can do it from the computer too if you want.

  See here:

  http://mrswizard.com/formatting_memory_cards.html

• Account Smartphones Gmail blackBerry recently went crazy

  Hello! I use gmail for 3 months with no probs account. I have a bb curve 8900. Just today kamal not allow me to delete all e-mails. When I delete a TI it switches to a concersation 0 mails that won't disappear from the device. In addition, it keeps saying there is a new email on the account which is not. I tried to delete the account and the hetting again and the problem persists! It evens keeps telling that there is an unread message when there is in any way nothging! Get enough honest anxious!
  Any help?
  Thank you very much

  Hello

  I think you can try two things: the soft reboot, and if it does not, the hard reboot. Don't worry, you can not lose data with these two reboots.

  Soft reboot:
  1) struck the following three keys at the same time:
  -Alt
  -Right shift
  -Remove
  (2) wait 2 minutes for the Blackberry to wake up.

  Hard reboot:
  (1) your BlackBerry smart phone is on
  (2) remove the battery and wait a minute
  (3) replace the battery
  (4) wait 5 minutes for the device to wake up.

  Please tell us if it works for you.

• My new Bb 8330 Says JUM error 513 blackBerry smartphones help me

  Help, please... This is my first bb and im new on this, I don't know what is happening, I tried to download something for my bb 8330 for the Desktop Manager and it asks me the password and I entered the wrong password and now my screen went all white and it says JUM ERROR 513 and under him It says RESET. Only option I have is to click just the reset but then it just keeps going back to the same screen. Help, please! What is going, and what can I do to get my phone back to how it was? Thanks in advance

  forget to mention!

  Check the steps below for OS - upgrade

  Step #1

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3
  

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.

• BlackBerry smartphones HELP! don't know my user name or password by email!

  Please take pity on this noob blackberry... I got help setting up this 8330 and nobody can remember the username or password to log in to add a 3rd email account... we did two already when we initial installation, now I want ot add a 3rd account, and we can not remember... HOW can I fix it?  I try to use the FORGOTTEN password and entered everyuser name and even my code PIN, each time said PASSWORD with SUCCESS SENT to BLACKBERRRY DEVICE... but no password, no message, unless I'm missing it, HELP PLEASE! driving me crazy...

  I went ot try to create the account, but he said that the PIN is already associated with an account... it will be scrw substance up to make a new and enter the new ESN and PIN # and create a new? pace 'old' stillwork?

  Please take pity

  When you click the link you have forgotten the password, it sends a message to your device say you what is the password. If you do not get this message, then you can contact your service provider and they can tell you your username and reset your password.

  Good luck

• BlackBerry smartphones HELP - CONTACT EXPORT REQUIRED... DEVICE LOST / STOLEN

  I've been a happy customer with an old BLACKBERRY PEARL FLIP # 8220 which was purchased new by my best friend in 2009 or 2010 and given to me by him, in 2012 - 18 months. He was beginning to have some edge left and right keys work less ideally, but it was always my very basic needs: I have an old boy who lives in 6 blocks from work and walk 10 minutes between places... and I use the internet very weakly at work and barely at all, at home, and I really don't need it between these places , so I only have a cheap incredibly good CHAT / SMS plan - without data plan (@<$32 th,="" total="" -="" incl="" tx="" and="" fees!).="" i="" send="" about="" 2-3="" txt-msgs="" (sms="" only)="" per="" day;="" and="" i="" get="" even="" fewer!="" i="" use="" the="" talk="" feature="" maybe="" 1-2="" times="" in="" 2-3="" days.="" i'm="" a="" virtual="" non-user,="" i="" admit.=""  people="" laughed="" at="" why="" i'd="" even="" have="" a="" smart="" phone="" that="" literally="" wasn't="" at="" all="" smart...="" but="" it="" was="" because="" i'd="" admired="" my="" friend's="" phone's="" appearance="" and="" functionality,="" and="" because="" it="" was="" free="" to="" get="" from="" him,="" and="" because="" he="" helped="" me="" switch="" companies="" to="" a="" lower-cost="" plan="" running="" on="" gsm="" (rogers)="" not="" cdma="" (telus).="" i="" didn't="" even="" use="" bbm,="" let="" alone="" any="" e-mail="" or="" other="" internet="" functions,="" games,="" apps,="" even="" gps.="">However, despite these rare and apparently "Mute" use, I got very valuable contacts in the phone that other people envy...) I NEED those.

  The DESKTOP MANAGER version that I got from my best friend when he gave me his old phone is 4.6 v - and he said that it had been updated when he gave it to me. I realize that v6 is now standard (or even more?) and support for older versions disappeared. I also see that this v6 has characteristics which 4.6 do not...

  I backed up before I went to Toronto September 13. I doubt that there is more than 1-2 new contacts, if even that many, who have not been saved. It's as up-to-date as I could understand...

  I'm on ROGERS wireless in the Canada.

  So: I happened to me just to pinpoint a phone no - BB that I like and I bought it with the intention of change when I got some time. I'm moving out of country in one year and I'm slowly getting things in place for this and I was intending to spend a recent phone and thenunlock the BB to have in reserve, but I accidentally lost my Blackberry mid-weeklast week when I went out a taxi... and it may be gone forever now. 3 days only after obtaining the next phone that I had planned to use it, I lost that before I could even spend!  I know that ROGERS has a PHONE FINDER function, but let's just say that wasn't functional in my case... we'll leave it at that.

  So, phone / device gone!

  I hope that someone can guide me to export these contacts that are somewhere, somehow existing / resident in DESKTOP MANAGER v4.6 - in a format that I can then use to not having all the lost forever, and then I can re - load - manually, if need be - on my new phone. I realize that they exist, but not in any format I can see / use, at the present time.

  Can someone help me?  I see forums / discussions and messages that show how to synchronize the device to record for export, synchronize and create a CSV, or save to export to EXCEL, but they that seem to all be configured the DESKTOP MANAGER and THEN sync with the device... I don't have the camera longer... it's gone. I've never done this before because I didn't plan the need... stupid me, I know!

  I can recover the contacts from my DESKTOP MANAGER v4.6 somehow?

  Help?

  Thank you!

  After reading some info on these forums, the ONLY thing I can even think to do is maybe trying to borrow from someone a is no longer necessary to BB and with it wiped THEIR contacts, synchronize it at my DESKTOP MANAGER and then load my contacts on other than BB... and then re-sync the things that BB with the appropriate buttons checked in the DESKTOP MANAGER?  I don't even know if it works... and I don't seem to have access to spare / balls unused of the people... no one I know has one, and still less a 'extra! '

  ?

  Thank you, once again,

  Paul

  Hello and welcome to the community!

  First, find the file to backup data on your computer. It is normally stored somewhere in the area of my documents, but when you performed the backup, you have full control over the destination folder for the backup data file. Given the version of the desktop software you mention, it probably has an extension of IPD file... the newer versions of Desktop software switched to a BBB file extension, but yours is probably IPD.

  Once you find the file, your next step is your favorite internet search engine... the Desktop software is useless for what you do, because it is exclusively an interface with a BB device... nothing else. Search for your favorite Internet for something like "IPD File Extractor" search engine or something similar. There are several out there.

  Compare search results and make your choice - before ask you, the answer is no... We cannot recommend one over the other. You must choose based on your own personal set of circumstances.

  Then, get the software and use it to extract your data from the IPD file and save it in a "readable" format (for example, .txt, .xls, .csv, etc.).

  Once that is done and your data are in a file format that you can use, then your next step is to find what you need to do to import into your replacement unit. Yet once, before asking, nothing here in this forum dedicated BB available to help you with that. But if this device has an import function, then once you have your data in a usable format, you should be able to handle such that you can format to import your new device.

  Good luck!

• BlackBerry smartphones help on my 9650

  Pls help my phone hangs and sometimes its White wallpaper with error info nd will restart my device... I'm tired pls help

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry smartphones HELP! -My blackberry 9860 torch lights after battery died!

  I have a blackberry torch 9860 and a few hours ago, I was taking a picture and it says "low battery no radio use" so I went go for free my phone (still on the camera) and the screen are black and Red starts flashing, I quickly put my phone on charge (charger) to charge my phone, I started to read about it and put my phone on the load of the USB I took off the coast and put it on charge of wall now I have on the USB load because I read something else, but it didn't work, I just took the battery once along the this initially when I pass the wall load borne by the USB for the first time , but nothing seems to change. The red light blinks peremptory now a gap of 5 second sequence. Help, please! x

  Hmmm... Well, with this process, if it was going to work, it is normally. The next things to try are:

  (1) obtain a correct known and already fully charged battery... Put it in your BB and see what happens.

  (2) get a good known BB identical... Put your battery and see what happens.

  The results of this will help identify if your battery or your BB went wrong.

  Good luck!

• BlackBerry 8220 Blackberry Smartphones help please!

  I have a new Blackberry 8220 its open from TMobile and it just turns off by itself.

  There the BlackBerry Handheld Software v4.6.0.278 (Indosat) and before I installed it I deleted the file 'net_rim_tmo_five.cod '. (This is the one I have now, already tried like 4 or 5)

  The thing is that, with NO SIM it never restarts, and with the SIM card IT will just crazy.

  I tested for more than 5 hours now with no sim card and its balance, with SIM in there just turns off very randomly.

  When it stops, no matter what, I have to remove the battery and put it back again, the Red led lights (Just comes on, not flashing), it starts to boot and then when comes to the white screen, it shuts down again unless I connect it to the charger. Sometimes it starts normally, but then again it stops when you use the phone.

  I read a lot already about this and tried a lot of things, I don't really know if it's a defective battery or if its hardware. May not be the operating system, many tried and wiped out everything after 3 or 4 guides.

  Can someone help me out here?

  EDIT: I forgot to mention that, sometimes, not always, it stops even pluged in charger.

  If you have tried with all operating systems, it is pretty obvious that it isn't a problem with OS. My guess is that there is a problem of radio which is the cause. It is probably a hardware problem and probably not much you can do about it.

• BlackBerry smartphones help me

  can someone help me my blackberry strom isn't the top flashes a fire and then the red light comes on and it keeps doint this

  I recommend that you try to update the software on the phone.

  http://us.BlackBerry.com/support/installpc.jsp

  If you get stuck, then force detect the BlackBerry smartphone using the Application Loader
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10144